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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232460 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114061 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2294 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303907 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129636 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! I have a huge problem!!! PLEASE HELP ME!!!!

I have recently just purchased a iTunes card from the nearest store to renew my account because I am not able to have a credit card. So I went to the iTunes store and redeemed the code to it. I opened spotify to go to my account settings to add the 1...

Casual Listener

I have recently just purchased a iTunes card from the nearest store to renew my account because I am not able to have a credit card. So I went to the iTunes store and redeemed the code to it. I opene...

Spotifyfreak11

Casual Listener

615 Views

2 replies

0 likes

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Artists & Albums vanished on iPhone but not on iPad??

I wondere if anyone can help or had the same issue?I was in offline mode on my iPhone and went into online mode to go and add a new song when I noticed I had no albums or artists showing but playlists were still there.I went onto the iPad but they ar...

Newbie

I wondere if anyone can help or had the same issue? I was in offline mode on my iPhone and went into online mode to go and add a new song when I noticed I had no albums or artists showing but play...

RunsMountains

Newbie

1507 Views

9 replies

0 likes

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  • 9 replies
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Solved!! On demand

Why can't I play songs on demand when the screen is smaller than 7 inches on free account

Newbie

Why can't I play songs on demand when the screen is smaller than 7 inches on free account

MattSuda

Spotify Star

783 Views

2 replies

0 likes

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  • 2 replies
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Solved!! No cover art showing

Hello, I have this problem with my album covers in spotify in offline modus. I already reinstalled the app, but it doesn't fix.. Does anyone have some tips or sugesstions

Newbie

Hello, I have this problem with my album covers in spotify in offline modus. I already reinstalled the app, but it doesn't fix.. Does anyone have some tips or sugesstions

MattSuda

Spotify Star

634 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

iOS 8.1.1 iPhone 5s Music fades out when I switch screens or it goes to sleep

I know this was covered back in 2012 to which the answer was "reinstall the software" I do this and it works fine unti I do something like unplug my headphones. It then reverts back to fading out whenever I move away from the Spotify screen. I have a...

Visitor

I know this was covered back in 2012 to which the answer was "reinstall the software" I do this and it works fine unti I do something like unplug my headphones. It then reverts back to fading out whe...

user-removed

Not applicable

1497 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! I'm so afraid....

I just got a new 64 GB ipod 5th generation, and just got spotify premium'I want to sync my Spotify playlists to my IPod so I can listen offline,is it true that when I sync for the first time Spotify will erase all my Itunes songs that I have on my IM...

Casual Listener

I just got a new 64 GB ipod 5th generation, and just got spotify premium'I want to sync my Spotify playlists to my IPod so I can listen offline,is it true that when I sync for the first time Spotify ...

MattSuda

Spotify Star

1663 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Local tracks sync but won't play on iPhone 6 :-( Why?

Hello. I just got my iPhone 6 today (it runs IOS 8.02). Spotify plays the songs in my playlist fine, as long as they derive from the Spotify catalogue. However, the songs in my playlists, that are synced from my local music collection (and managed vi...

Regular

Hello.   I just got my iPhone 6 today (it runs IOS 8.02). Spotify plays the songs in my playlist fine, as long as they derive from the Spotify catalogue. However, the songs in my pl...

DanG1580

Casual Listener

5441 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

New iPhone issues

I just got a new iphone 6 and had an icloud backup restored onto it. When i first started up spotify on it, it started downloading all the offline playlists that I have, which was cool. A lot of these playlists ended up having offline tracks that I h...

Casual Listener

I just got a new iphone 6 and had an icloud backup restored onto it. When i first started up spotify on it, it started downloading all the offline playlists that I have, which was cool. A lot of thes...

wheli1539

Casual Listener

1037 Views

2 replies

0 likes

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Playlist not working.

I press "Hip-Hop" and nothing loads at all. Just says "an error occurred"

Newbie

I press "Hip-Hop" and nothing loads at all. Just says "an error occurred"

OviiiOne

Community Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

help appreciated

Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to the ipod? Can anybody help please? Thanks Sanjiv

Casual Listener

Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to...

Amarro

Community Legend

582 Views

3 replies

0 likes

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How to stop Spotify from automatically syncing with my iPod

Hey there, my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. I own an iPod Nano which I sync with iTunes and I'm using Spotify...

Newbie

Hey there,   my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. &...

milakraichete

Newbie

1528 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

I can't find the PREMIUM button for the 2.0 version for IOS

My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).

Newbie

My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).

MichaelW

Community Legend

1421 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Offline Mode - Disk Space

I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up? Thanks.

Newbie

I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up?   ...

MattSuda

Spotify Star

2752 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! sync local files from ipod

Hi, I've tried syncing the local files on my laptop to spotify. However it keeps copying double the number of files. I think this is because, for some reason, my itunes purchases are being saved in two locations on my computer, its possible something...

Community Legend

Hi,   I've tried syncing the local files on my laptop to spotify. However it keeps copying double the number of files. I think this is because, for some reason, my itunes purchases are being...

Peter__

Community Legend

768 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Playlist plays offline then tracks grey out later

I can play a certain playlist offline perfectly when I first connect my ITouch to Spotify in my car when I leave home. Recently, though, when I try to reconnect in my car later, only certain songs on the list are "active." The rest are greyed out. Th...

Regular

I can play a certain playlist offline perfectly when I first connect my ITouch to Spotify in my car when I leave home. Recently, though, when I try to reconnect in my car later, only certain songs on...

Peter__

Community Legend

1205 Views

5 replies

0 likes

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  • 5 replies
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no me sirve offline

me instalo premium por 2 vez, la primera vez me funciono perfecto. ahora que me lo vuelvo a descargar no de sincroniza ni la mitad de mis canciones y no puedo escuchar offline.

Newbie

me instalo premium por 2 vez, la primera vez me funciono perfecto. ahora que me lo vuelvo a descargar no de sincroniza ni la mitad de mis canciones y no puedo escuchar offline.

MichaelW

Community Legend

924 Views

1 replies

0 likes

  • 924 Views
  • 1 replies
  • 0 likes

Solved!! Iphone wont sync with computer

Ive tried syncing my iphone to my computer to download some local files but my phone doesnt show up when I go to devices. Ive tried restarting spotify on both the computer and the phone and disconnecting them both from wifi and reconnecting them agai...

Casual Listener

Ive tried syncing my iphone to my computer to download some local files but my phone doesnt show up when I go to devices. Ive tried restarting spotify on both the computer and the phone and disconnec...

chiefmorningwud

Casual Listener

1162 Views

3 replies

0 likes

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  • 3 replies
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Saving premade playlist to personal playlist for Sonos?

Hi, Still extremely frustrated with the lack of integration between spotify and sonos where when within the sonos app cannot browse all the premade playlists and such when in the psotify app...regardless...to get around this problem i know the best t...

Newbie

Hi, Still extremely frustrated with the lack of integration between spotify and sonos where when within the sonos app cannot browse all the premade playlists and such when in the psotify app...rega...

MichaelW

Community Legend

1559 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Offline troubleshoot

For some unapparent reason the new music I add to my playlist are not downloading to offline mode and frankly it is quite aggravating not being able to use my playlist.I attempted undownloading and reloading it again but then it stopped halfway throu...

Newbie

For some unapparent reason the new music I add to my playlist are not downloading to offline mode and frankly it is quite aggravating not being able to use my playlist. I attempted undownloading a...

Peter__

Community Legend

918 Views

1 replies

0 likes

  • 918 Views
  • 1 replies
  • 0 likes

Spotify not working at all on iPhone4

My spotify is working fine on my laptop and ipad, but I can't seem to get any connection on my iphone which is what I primarily use to stream while I drive! My internet connection is fine, my artists dont load, i get erros when I search for artists, ...

Casual Listener

My spotify is working fine on my laptop and ipad, but I can't seem to get any connection on my iphone which is what I primarily use to stream while I drive! My internet connection is fine, my ar...

jharris2112

Casual Listener

770 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes