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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36444 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101727 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1267 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298557 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125576 Views

19 replies

38 likes

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Missing activity sidebar?!

On my Spotify app I only have the search, browse, radio, your music and settings menu tabs. I understand there should be an "activity" one in there, yet nothing's showing.My software is up to date, I've tried uninstalling and reinstalling and on my d...

Newbie

On my Spotify app I only have the search, browse, radio, your music and settings menu tabs. I understand there should be an "activity" one in there, yet nothing's showing. My software is up to dat...

estefan3112

Newbie

1557 Views

2 replies

1 likes

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Release Notes - Spotify for iOS 1.9.0

What's new in this version (1.9.0) New: Our new look is now on iPad. Hope you like black! New: Your Music is on iPad. Fictitious: This app can now speak cat, dog and horse. You can read more about this release on our blog. Behold:

Spotify Legend

  What's new in this version (1.9.0) New: Our new look is now on iPad. Hope you like black! New: Your Music is on iPad. Fictitious: This app can now speak cat, dog and horse. You...

Goodman

Spotify Legend

7794 Views

28 replies

1 likes

iOS
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Vodafone, iPhone 6 upgrade, premium

I just upgraded to the iPhone 6 through Vodafone. I opted for the 6 months premium Spotify for free. Followed the link and downloaded the app onto my phone (I was already a free memeber and had the app on my laptop). Everything was great for the firs...

Visitor

I just upgraded to the iPhone 6 through Vodafone. I opted for the 6 months premium Spotify for free. Followed the link and downloaded the app onto my phone (I was already a free memeber and had ...

Amarro

Community Legend

1063 Views

2 replies

0 likes

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Cannot log in with facebook account

Hoping someone can help; I haven't seen a recent post on this so I don't know if it's a new issue or what. I have been a previous premium user, deactivated my account and have come back. The app on my iPod wasn't syncing offline content so I logged o...

Newbie

Hoping someone can help; I haven't seen a recent post on this so I don't know if it's a new issue or what.   I have been a previous premium user, deactivated my account and have come back. T...

Jc312

Newbie

732 Views

2 replies

0 likes

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Audi - have to reload Spotify every time

Hi there I used to have a Golf and every time I got in my car, Spotify would start to play. Sometimes, when I got back in the vehicle after an extended time, it would say no media then I usually just flicked from the radio to media and boom - it star...

Newbie

Hi there   I used to have a Golf and every time I got in my car, Spotify would start to play. Sometimes, when I got back in the vehicle after an extended time, it would say no media then &nb...

904 Views

0 replies

1 likes

audi
iphone 6 plus
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Solved!! Discover tab gone

Since the latest iOS update, I'm missing the discover tab on my iPhone. Any reason for that ? Any fix available?Jo

Gig Goer

Since the latest iOS update, I'm missing the discover tab on my iPhone. Any reason for that ? Any fix available? Jo

Jordi

Community Legend

4678 Views

8 replies

0 likes

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How do I can DELETE an account on spotify

Hey,I really need your help,I had an account wich I used,that account was synchronized with facebook,but today I create a new account beacause I wanted to listen my playlist on "premium" but accidentally I conected this account with my facebook,so bo...

Newbie

Hey,I really need your help,I had an account wich I used,that account was synchronized with facebook,but today I create a new account beacause I wanted to listen my playlist on "premium" but accident...

OviiiOne

Community Legend

482 Views

1 replies

0 likes

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iOS starts sharing music on Facebook

For the last two months, my mobile Spotify will turn on the "share activity with Facebook" feature which I never use. I don't know how it's turning on but I keep having to check every week to make sure it's off. I usually find out when someone on Fac...

Gig Goer

For the last two months, my mobile Spotify will turn on the "share activity with Facebook" feature which I never use. I don't know how it's turning on but I keep having to check every week to make su...

KatieDavenport

Gig Goer

962 Views

3 replies

0 likes

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NOT GETTING CUSTOMER SUPPORT

I have been emailing the support email ALL DAY and have not had the decency of a response back to my case. Case number 02076443. I can't login to my account via Facebook anymore. This is frustrating because I PAY for premium. To not even get an email...

Regular

I have been emailing the support email ALL DAY and have not had the decency of a response back to my case. Case number 02076443. I can't login to my account via Facebook anymore. This is frustrating...

Frankierufo

Regular

1529 Views

11 replies

0 likes

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Solved!! My Starred playlist album artwork's not working.

I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?

Casual Listener

I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?

Amarro

Community Legend

1258 Views

4 replies

0 likes

album artwork
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Spotify 'closing' when left running on locked iphone

Hi, I usually always have Spotify open and running in the background on my iPhone 6 and my Bluetooth on as I get in and out of my car for example. So if I get in the car and press play on the stereo it should control Spotify immediately. However very...

Newbie

Hi, I usually always have Spotify open and running in the background on my iPhone 6 and my Bluetooth on as I get in and out of my car for example. So if I get in the car and press play on the stereo ...

584 Views

0 replies

0 likes

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Song won't sync

So I just downloaded a new song, added it to my starred list on my macbook and it plays fine there. Synced iphone to macbook so the song is on my iphone but it appears grayed out on my iphone 5s, and wont sync or download. Help! Thanks!

Casual Listener

So  I just downloaded a new song, added it to my starred list on my macbook and it plays fine there. Synced iphone to macbook so the song is on my iphone but it appears grayed out on my iphone 5...

confusedfella

Casual Listener

760 Views

3 replies

0 likes

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Cover album..

Perchè Quando sono offline le cover degli album non sono più disponibili ?

Casual Listener

Perchè Quando sono offline le cover degli album non sono più disponibili ?

Simo_1294

Newbie

2048 Views

3 replies

0 likes

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iPhone SHUFFLE PROBLEM

Hey, I have a problem, I'm premium and I'm tryna shuffle all my playlists. They start shuffling but at some point they just stop, so the playlists are never completed. I don't know what's going on so if someone could help me out I'll appreciate it a ...

Newbie

Hey, I have a problem, I'm premium and I'm tryna shuffle all my playlists. They start shuffling but at some point they just stop, so the playlists are never completed. I don't know what's going on so...

Amarro

Community Legend

451 Views

1 replies

0 likes

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Spotify on iPod touch 4th gen

I have an iPod touch 4th gen and spotify is not working on it. On my iPhone 5C it works perfectly but on my iPod it only has my saved songs and won't play them either. I've redownloaded and resigned in and it still doesn't work.

Newbie

I have an iPod touch 4th gen and spotify is not working on it. On my iPhone 5C it works perfectly but on my iPod it only has my saved songs and won't play them either. I've redownloaded and resigned ...

Peter__

Community Legend

1074 Views

1 replies

0 likes

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Syncing iTunes library from your phone with Spotify without it lessening the storage space?

I don't think that made sense. Anyway. I'm really into Spotify, but I'm not ready to let go of iTunes, especially since it's easily accessible on my iPhone and I use it for lots of other things, too. It seems like when I import my iTunes library into...

Newbie

I don't think that made sense. Anyway. I'm really into Spotify, but I'm not ready to let go of iTunes, especially since it's easily accessible on my iPhone and I use it for lots of other things, ...

Peter__

Community Legend

553 Views

1 replies

0 likes

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Syncing iPod Nano 3G

Hi! I'm trying to sync my iPod Nano 3G with Spotify, but only some tracks move from my selected playlists. Does anybody know why? Thanks much!

Newbie

Hi! I'm trying to sync my iPod Nano 3G with Spotify, but only some tracks move from my selected playlists. Does anybody know why? Thanks much!

Peter__

Community Legend

619 Views

1 replies

0 likes

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Solved!! New feature in iOS Spotify App that doesn't work on my devices

Hi Guys, A friend of mine seting next to me at the office just showed me a very cool feature in iOS App. [snip] I want that feature, unfortunately it doesn't work with my App neither on iPad or iPhone while it works for him on both. Any idea why ? F.

Regular

Hi Guys,   A friend of mine seting next to me at the office just showed me a very cool feature in iOS App. [snip] I want that feature, unfortunately it doesn't work with my App neither o...

MattSuda

Spotify Star

792 Views

3 replies

0 likes

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Solved!! Deactivate Offline Downloads

Hey Everybody, I have a Problem. I use Spotify Premium with my IPad and IPhone. But my IPad has a maximum storage of 8 GB. I have a lot of Music offline with my IPhone, because I travel a lot by train and here I am not every time in the network. If I...

Casual Listener

Hey Everybody,   I have a Problem. I use Spotify Premium with my IPad and IPhone. But my IPad has a maximum storage of 8 GB. I have a lot of Music offline with my IPhone, because I travel a ...

arnybax

Casual Listener

762 Views

2 replies

0 likes

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Album Cover NOT showing.

I'm a premium user and the fact that I can't see the album cover for every single song that I add is bugging me a lot now. Please fix this issue asap. I

Visitor

I'm a premium user and the fact that I can't see the album cover for every single song that I add is bugging me a lot now. Please fix this issue asap. I

MattSuda

Spotify Star

706 Views

2 replies

0 likes

  • 706 Views
  • 2 replies
  • 0 likes