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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 88370 Views
  • 19 replies
  • 38 likes
  • 88370 Views
  • 19 replies
  • 38 likes

My Music deleted itself from iPhone

My music was deleted from my iPhone. It still exists on my desktop and iPad. Running an iPhone 6+ on iOS 8.1

  • Casual Listener
  • My music was deleted from my iPhone. It still exists on my desktop and iPad. Running an iPhone 6+ on iOS 8.1
  • Carina
  • Community Legend
  • 731 Views
  • 1 replies
  • 0 likes
  • 731 Views
  • 1 replies
  • 0 likes

unable to sync between desktop and iOS

today i tried to sync some local files to my iPhone, a process that i have done many times in the past with no issue. now i find that new playlists created on my mac desktop do not show up on my iPhone or my iPad. similarly, any changes made on the i...

  • Casual Listener
  • today i  tried to sync some local files to my iPhone, a process that i have done many times in the past with no issue.   now i find that new playlists created on my mac desktop do not s...
  • SmokinGuzz
  • Casual Listener
  • 411 Views
  • 2 replies
  • 0 likes
  • 411 Views
  • 2 replies
  • 0 likes

Spotify randomly changes to favorite playlist

Hello, When I am playing music with Spotify from my Iphone 4s (8.1) Spotify randomly changes to my favorites list. This happens while playing other songs, because changing a playlist alone is not annoying enough. Can you please help fixing this issue...

  • Newbie
  • Hello,   When I am playing music with Spotify from my Iphone 4s (8.1) Spotify randomly changes to my favorites list. This happens while playing other songs, because changing a playlist alone...
  • Peter__
  • Community Legend
  • 657 Views
  • 2 replies
  • 0 likes
  • 657 Views
  • 2 replies
  • 0 likes

Synced Songs from pc to phone dont play

Hey there!Today I synced a lot of Songs via spotify from pc to the App in my iphone 5 with ios 8.1 and the App up to date. The songs I synced are not available in the spotify cloud. All the songs have the green arrow showing the are synced. Also on p...

  • Casual Listener
  • Hey there! Today I synced a lot of Songs via spotify from pc to the App in my iphone 5 with ios 8.1 and the App up to date. The songs I synced are not available in the spotify cloud. All the songs...
  • SirDukeLuckyLuk
  • Casual Listener
  • 526 Views
  • 2 replies
  • 0 likes
  • 526 Views
  • 2 replies
  • 0 likes

Why doesn't my album art appear anymore?

My album art/covers no longer shows up no matter what I do. I am on a iPhone 5C running iOS 8.1 with the latest spotify update

  • Newbie
  • My album art/covers no longer shows up no matter what I do. I am on a iPhone 5C running iOS 8.1 with the latest spotify update
  • MichaelW
  • Community Legend
  • 1674 Views
  • 1 replies
  • 2 likes
  • 1674 Views
  • 1 replies
  • 2 likes

Solved!! Your Music

To the Spotify development team.Many thanks for restoring Your Music. Long awaited and readily appreciated.

  • Casual Listener
  • To the Spotify development team. Many thanks for restoring Your Music. Long awaited and readily appreciated.
  • Visoflex
  • Casual Listener
  • 1078 Views
  • 3 replies
  • 1 likes
  • 1078 Views
  • 3 replies
  • 1 likes

Your Music list not syncing

I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on the phone to completely sync?

  • Music Fan
  • I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on t...
  • donovanmorein
  • Casual Listener
  • 1012 Views
  • 4 replies
  • 1 likes
  • 1012 Views
  • 4 replies
  • 1 likes

Adding Playlists - iPhone iOS app

When attempting to and add an album to a playlist it now prompts me to enter the name. Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. Since the last update I have to type all of that info manu...

  • Regular
  • When attempting to and add an album to a playlist it now prompts me to enter the name.   Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. ...
  • 21five
  • Regular
  • 1076 Views
  • 6 replies
  • 5 likes
  • 1076 Views
  • 6 replies
  • 5 likes

Saved albums disappear at restart

Hello,I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album to offline mode, but it's still the same problem. Reinstalli...

  • Music Fan
  • Hello, I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744 When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album ...
  • MattSuda
  • Spotify Star
  • 2731 Views
  • 9 replies
  • 0 likes
  • 2731 Views
  • 9 replies
  • 0 likes

Solved!! Offline problem

Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and playlist. When I want to select only an album, the app ...

  • Casual Listener
  • Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and pl...
  • Belsaga
  • Casual Listener
  • 1225 Views
  • 2 replies
  • 0 likes
  • Offline songs
  • 1225 Views
  • 2 replies
  • 0 likes

Can't play one single song!!

Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens. This also happens when I brows for a song, find the song and try's to play it. Nothing happens. It's like every single sons is unavailable

  • Newbie
  • Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens.  This also happens when I brows for a song, find the song and try's to play it. Nothin...
  • 479 Views
  • 0 replies
  • 0 likes
  • 479 Views
  • 0 replies
  • 0 likes

New Phone - spotify did not switch over

I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?

  • Newbie
  • I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?
  • Peter__
  • Community Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • 448 Views
  • 1 replies
  • 0 likes

The songs stop and don't continue the playlist/album

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

  • Newbie
  • Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).
  • Jugga99
  • Newbie
  • 850 Views
  • 3 replies
  • 0 likes
  • 850 Views
  • 3 replies
  • 0 likes

When adding a song to a Playlists, their view mode go back to Order-added and not Title-order

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to a playlist, the view mode the playlists go to is Date-...

  • Regular
  • There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to ...
  • Marco
  • Community Legend
  • 583 Views
  • 1 replies
  • 0 likes
  • iOS
    Search
  • 583 Views
  • 1 replies
  • 0 likes

Solved!! Offline Album Artwork

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music note in grayscale

  • Newbie
  • I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music not...
  • MattSuda
  • Spotify Star
  • 913 Views
  • 1 replies
  • 0 likes
  • 913 Views
  • 1 replies
  • 0 likes

Track link opens the album instead

Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. And yes I'm sure I'm copying the right one. This is becoming really i...

  • Casual Listener
  • Hi all!    For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. ...
  • 634 Views
  • 0 replies
  • 0 likes
  • 634 Views
  • 0 replies
  • 0 likes

Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

  • Music Fan
  • So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...
  • Internetgirl07
  • Regular
  • 1355 Views
  • 3 replies
  • 0 likes
  • album art
    album artwork
    artwork
    iOS
    local songs
    offline music
    offline play
  • 1355 Views
  • 3 replies
  • 0 likes

Songs don't play, WHY?

Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track" and then just crashes! Or it just doesn't sound,...

  • Casual Listener
  • Hello!   Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user.   I get a messege in Swedish: " det går inte att spela upp spåret" Wich ...
  • Koki84
  • Casual Listener
  • 2057 Views
  • 6 replies
  • 0 likes
  • don't play
    songs
  • 2057 Views
  • 6 replies
  • 0 likes

Sent songs on iPhone

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.

  • Newbie
  • Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users. 
  • 325 Views
  • 0 replies
  • 1 likes
  • 325 Views
  • 0 replies
  • 1 likes