Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
237426 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118650 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
447138 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305457 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I just got a new 64 GB ipod 5th generation, and just got spotify premium'I want to sync my Spotify playlists to my IPod so I can listen offline,is it true that when I sync for the first time Spotify will erase all my Itunes songs that I have on my IM...
I just got a new 64 GB ipod 5th generation, and just got spotify premium'I want to sync my Spotify playlists to my IPod so I can listen offline,is it true that when I sync for the first time Spotify ...
Spotify Star
1671 Views
1 replies
0 likes
Hello. I just got my iPhone 6 today (it runs IOS 8.02). Spotify plays the songs in my playlist fine, as long as they derive from the Spotify catalogue. However, the songs in my playlists, that are synced from my local music collection (and managed vi...
Hello. I just got my iPhone 6 today (it runs IOS 8.02). Spotify plays the songs in my playlist fine, as long as they derive from the Spotify catalogue. However, the songs in my pl...
Casual Listener
5455 Views
4 replies
1 likes
I just got a new iphone 6 and had an icloud backup restored onto it. When i first started up spotify on it, it started downloading all the offline playlists that I have, which was cool. A lot of these playlists ended up having offline tracks that I h...
I just got a new iphone 6 and had an icloud backup restored onto it. When i first started up spotify on it, it started downloading all the offline playlists that I have, which was cool. A lot of thes...
Casual Listener
1049 Views
2 replies
0 likes
I press "Hip-Hop" and nothing loads at all. Just says "an error occurred"
I press "Hip-Hop" and nothing loads at all. Just says "an error occurred"
Community Legend
381 Views
1 replies
0 likes
Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to the ipod? Can anybody help please? Thanks Sanjiv
Hello, I have a 80GB IPOD model A1136. I have dowloaded spotify on my mac, but when I try and sync my playlists it adds the name of the playlist on my ipod but does not download my (offline) songs to...
Community Legend
591 Views
3 replies
0 likes
Hey there, my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. I own an iPod Nano which I sync with iTunes and I'm using Spotify...
Hey there, my quick search didn't get me anywhere and I apologize if the topic is already being discussed somewhere else. It's entirely possible that I didn't use the perfect keywords. &...
Newbie
1533 Views
1 replies
1 likes
My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).
My subscription got expired yesterday and I updated my app. When I log in to my account again to extend my subscription, I can't find any PREMIUM button like in the previous update (version 1.9).
Community Legend
1424 Views
1 replies
0 likes
I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up? Thanks.
I was wondering, whenever I make an album or a song available on Offline mode, will it take up disk space on my phone? And if so, approximately how much space does an average song take up? ...
Spotify Star
2763 Views
1 replies
0 likes
Hi, I've tried syncing the local files on my laptop to spotify. However it keeps copying double the number of files. I think this is because, for some reason, my itunes purchases are being saved in two locations on my computer, its possible something...
Hi, I've tried syncing the local files on my laptop to spotify. However it keeps copying double the number of files. I think this is because, for some reason, my itunes purchases are being...
Community Legend
772 Views
1 replies
0 likes
I can play a certain playlist offline perfectly when I first connect my ITouch to Spotify in my car when I leave home. Recently, though, when I try to reconnect in my car later, only certain songs on the list are "active." The rest are greyed out. Th...
I can play a certain playlist offline perfectly when I first connect my ITouch to Spotify in my car when I leave home. Recently, though, when I try to reconnect in my car later, only certain songs on...
Community Legend
1222 Views
5 replies
0 likes
me instalo premium por 2 vez, la primera vez me funciono perfecto. ahora que me lo vuelvo a descargar no de sincroniza ni la mitad de mis canciones y no puedo escuchar offline.
me instalo premium por 2 vez, la primera vez me funciono perfecto. ahora que me lo vuelvo a descargar no de sincroniza ni la mitad de mis canciones y no puedo escuchar offline.
Community Legend
930 Views
1 replies
0 likes
Ive tried syncing my iphone to my computer to download some local files but my phone doesnt show up when I go to devices. Ive tried restarting spotify on both the computer and the phone and disconnecting them both from wifi and reconnecting them agai...
Ive tried syncing my iphone to my computer to download some local files but my phone doesnt show up when I go to devices. Ive tried restarting spotify on both the computer and the phone and disconnec...
Casual Listener
1171 Views
3 replies
0 likes
Hi, Still extremely frustrated with the lack of integration between spotify and sonos where when within the sonos app cannot browse all the premade playlists and such when in the psotify app...regardless...to get around this problem i know the best t...
Hi, Still extremely frustrated with the lack of integration between spotify and sonos where when within the sonos app cannot browse all the premade playlists and such when in the psotify app...rega...
Community Legend
1569 Views
1 replies
0 likes
For some unapparent reason the new music I add to my playlist are not downloading to offline mode and frankly it is quite aggravating not being able to use my playlist.I attempted undownloading and reloading it again but then it stopped halfway throu...
For some unapparent reason the new music I add to my playlist are not downloading to offline mode and frankly it is quite aggravating not being able to use my playlist. I attempted undownloading a...
Community Legend
921 Views
1 replies
0 likes
My spotify is working fine on my laptop and ipad, but I can't seem to get any connection on my iphone which is what I primarily use to stream while I drive! My internet connection is fine, my artists dont load, i get erros when I search for artists, ...
My spotify is working fine on my laptop and ipad, but I can't seem to get any connection on my iphone which is what I primarily use to stream while I drive! My internet connection is fine, my ar...
Casual Listener
777 Views
4 replies
0 likes
Ik kan sommige speellijsten in Spotify niet beluisteren. Boven in het scherm komt de opmerking: de indeling van het bestand wordt niet ondersteund Wat is er fout?
Ik kan sommige speellijsten in Spotify niet beluisteren. Boven in het scherm komt de opmerking: de indeling van het bestand wordt niet ondersteund Wat is er fout?
Newbie
1224 Views
2 replies
0 likes
I just updated my account on my Windows 7 machine. Reset my password successfully, logged in, put a credit card on the account, registered for a free month of Spotify Premium. No problems. However, I cannot log in to my account on my Ipad. Same usern...
I just updated my account on my Windows 7 machine. Reset my password successfully, logged in, put a credit card on the account, registered for a free month of Spotify Premium. No problems. H...
Community Legend
421 Views
1 replies
0 likes
How to display a list of tracks? I can only find the way to choose between "Albums" or "Singles", but I can't find an option to display just a list of all tracks for an artist!?
How to display a list of tracks? I can only find the way to choose between "Albums" or "Singles", but I can't find an option to display just a list of all tracks for an artist!?
Community Legend
453 Views
1 replies
0 likes
I didn't get the chance to try the 7 days free premium and I really want to try it before I spend money on it.
I didn't get the chance to try the 7 days free premium and I really want to try it before I spend money on it.
Community Legend
445 Views
1 replies
0 likes
I really like a song called The Nights by Avicii.I can't find it anywhere on spotify. But there are other Avicii songs...?
I really like a song called The Nights by Avicii. I can't find it anywhere on spotify. But there are other Avicii songs...?
Community Legend
660 Views
2 replies
0 likes
