Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28497 Views

40 replies

8 likes

  • 28497 Views
  • 40 replies
  • 8 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93313 Views

115 replies

12 likes

Other
  • 93313 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

923 Views

0 replies

0 likes

iOS
  • 923 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293071 Views

60 replies

15 likes

  • 293071 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123357 Views

19 replies

38 likes

  • 123357 Views
  • 19 replies
  • 38 likes

Cant download spotify iphone6? Help!!

Hello, I have an issue downloading spotify. I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot download spotify because i couldnt find it in app store. is there any way i c...

Newbie

Hello,   I have an issue downloading spotify.   I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot down...

Amarro

Community Legend

1028 Views

1 replies

0 likes

  • 1028 Views
  • 1 replies
  • 0 likes

How often is a song downloaded to my music device?

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iphone and so on) in offline mode? thanks in advance

Music Fan

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iph...

Jordi

Community Legend

792 Views

3 replies

0 likes

  • 792 Views
  • 3 replies
  • 0 likes

Iphone 5S no carga las imágenes Spotify

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlo...

andresmixco84

Newbie

995 Views

1 replies

0 likes

  • 995 Views
  • 1 replies
  • 0 likes

Solved!! Disable Bluetooth to make USB work

Two issues, one solution:1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth would try to connect to the phone (even while plugged in ...

Casual Listener

Two issues, one solution: 1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth woul...

Rodrigo

Community Legend

1722 Views

1 replies

0 likes

  • 1722 Views
  • 1 replies
  • 0 likes

Stops working on web proxied network after latest update

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authentication. Album art and track listings seem to be w...

Music Fan

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authen...

Peter__

Community Legend

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Local Files not shown

The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files". It says pending, but nothing more. The Playlist on my iPad remai...

Casual Listener

The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files".   It...

Peter__

Community Legend

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Playlists or added songs not syncing to iphone

hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists that were previously available for offline use suddenly...

Newbie

hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists th...

Peter__

Community Legend

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

Final song in playlist does not play after ads

I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and iOS version have both done this since I joined Spo...

Newbie

I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and...

Peter__

Community Legend

595 Views

1 replies

0 likes

  • 595 Views
  • 1 replies
  • 0 likes

Distorting tracks, only in the last few months.

Hi there guys I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Police's Certified album, when the bass comes in there is a very no...

Newbie

Hi there guys   I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Polic...

Peter__

Community Legend

506 Views

1 replies

0 likes

  • 506 Views
  • 1 replies
  • 0 likes

Searching while offline

On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?

Newbie

On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?

Peter__

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

"unexpected error"

after my 10th install onto my ios device Im still getting an "unexpected error" when I try to thumbs up or thumbs down a track. Any advice on this issue, or is spotify dead on ios?

Regular

after my 10th install onto my ios device Im still getting an "unexpected error" when I try to thumbs up or thumbs down a track.  Any advice on this issue, or is spotify dead on ios? 

Peter__

Community Legend

575 Views

1 replies

0 likes

  • 575 Views
  • 1 replies
  • 0 likes

Shuflle Various album

Hi, why spotify free, in IOS 8, shuffle various album from same artist when i listen in shuffle mode ONLY 1 album saved in my playlist? thanks Tino

Newbie

Hi, why spotify free, in IOS 8, shuffle various album from same artist when i listen in shuffle mode ONLY 1 album saved in my playlist? thanks Tino

Peter__

Community Legend

601 Views

1 replies

0 likes

  • 601 Views
  • 1 replies
  • 0 likes

Am I missing something? New update on iPhone does not offer "See All Songs" from Artist page?

I recently updated all my iphone apps on my iPhone 5c iOS 7 Spotify being one of them. There was a song by the Scissor Sisters on the radio and wanted to add it to a playlist but only caught a portion of the title. I searched for Scissor Sisters -the...

Music Fan

I recently updated all my iphone apps on my iPhone 5c iOS 7 Spotify being one of them. There was  a song by the Scissor Sisters on the radio and wanted to add it to a playlist but only caught ...

Peter__

Community Legend

994 Views

1 replies

0 likes

  • 994 Views
  • 1 replies
  • 0 likes

Loading Playlists into iPod Nano 6th Generation

I have been trying to get my spotify playlists onto an iPod Nano so that I can put it in my Audi and listen to the music through the Audi system. When I hook up the nano to spotify it sees it and brings up a sync all or specific lists. I've made the ...

Newbie

I have been trying to get my spotify playlists onto an iPod Nano so that I can put it in my Audi and listen to the music through the Audi system.  When I hook up the nano to spotify it sees it a...

Peter__

Community Legend

2125 Views

1 replies

0 likes

  • 2125 Views
  • 1 replies
  • 0 likes

Unable to Search

Getting 'An error occured' 'TRY AGAIN' when trying to search... Reinstalled app, still not working

Newbie

Getting 'An error occured' 'TRY AGAIN' when trying to search... Reinstalled app, still not working

Peter__

Community Legend

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Offline Song Limit per Device

I have a large playlist (almost 5,000 songs) but limited iPhone memory. When I sync my playlist, it stops somewhere around 2,800 songs due to out of memory. Fair enough. But when I then use my iPhone various other apps complain about out of storage s...

Casual Listener

I have a large playlist (almost 5,000 songs) but limited iPhone memory. When I sync my playlist, it stops somewhere around 2,800 songs due to out of memory. Fair enough.   But when I then us...

Peter__

Community Legend

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

iPad interface

Ugh. See the attached screen shot. I hate this interface SO much. I want the artist's page to be full screen after I select it. Seriously hate the split screen. It's not as bad in portrait orientation. It's really annoying not being able to see the a...

Music Fan

Ugh. See the attached screen shot. I hate this interface SO much. I want the artist's page to be full screen after I select it. Seriously hate the split screen. It's not as bad in portrait orientati...

Peter__

Community Legend

759 Views

2 replies

0 likes

  • 759 Views
  • 2 replies
  • 0 likes

App randomly stopps playing songs

I have a premium account and use Spotify mainly on my iPhone. I created playlists and enabled the "offline availabe" on both the desktop and mobile application. All songs in the list are marked with a green arrow indicating they are downloaded. I use...

Music Fan

I have a premium account and use Spotify mainly on my iPhone. I created playlists and enabled the "offline availabe" on both the desktop and mobile application. All songs in the list are marked with ...

schotsa

Newbie

2174 Views

14 replies

0 likes

  • 2174 Views
  • 14 replies
  • 0 likes

Solved!! iPhone 5 (iOS7) won't sync or show up under devices with 10.8.4

Description Trying to sync local files (demos from my brother's band) with my iPhone but trying via wifi and USB, my phone never shows up under devices. A more detailed description, using numbered steps 1. Connected both the laptop and iPhone to the ...

Casual Listener

Description Trying to sync local files (demos from my brother's band) with my iPhone but trying via wifi and USB, my phone never shows up under devices.   A more detailed description, usin...

steverdavies1

Newbie

5477 Views

10 replies

0 likes

  • 5477 Views
  • 10 replies
  • 0 likes

Way to prevent duplicates in playlists.

Just purchse premium subscription. Logging in through Facebook. Downloaded Spotify on Windows laptop. Downloaded Spotify on iPhone 6. Connected iPhone 6 to laptop with a sync cable. iPhone 6 is not showing up under device. Tried repeatedly, no luck. ...

Casual Listener

Just purchse premium subscription. Logging in through Facebook. Downloaded Spotify on Windows laptop. Downloaded Spotify on iPhone 6. Connected iPhone 6 to laptop with a sync cable. iPhone 6 is ...

hlausea

Casual Listener

730 Views

4 replies

0 likes

  • 730 Views
  • 4 replies
  • 0 likes