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offline iphone not working

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offline iphone not working

Newbie

new to spotify premium, signed up because i wanted to listen to my albums and playlists on my iphone 5 whilst offline. but whenever i go offline, it says:

 

track only available online

 

this track is not synced and not available offline. connect to a network and try again.

 

I have my wifi on and my laptop and phone are connected to the same network. i have shut down spotify on both devices, and restarted. any ideas?

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Re: offline iphone not working

Newbie

I am having the same problem! it stops syncing once it gets to a certain song and I tried just deleting that one song off the playlist and it still did not work.

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