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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43372 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109057 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301895 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127810 Views

19 replies

38 likes

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Spotify connect not working with Yamaha v475 receiver

Hi! I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1. Please help, I need to know if it is a software problem or ha...

Casual Listener

Hi!   I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1....

GustafH

Casual Listener

1923 Views

6 replies

0 likes

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Some songs have stopped playing!

Hi All, I couldn't find an exact answer to this so thought i'd try here. I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few months, some of my songs within my playlists (all set to available offline) have becom...

Casual Listener

Hi All,    I couldn't find an exact answer to this so thought i'd try here.    I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few m...

m84042

Casual Listener

726 Views

2 replies

0 likes

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Error message about using Abroad

Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.

Newbie

Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.

OviiiOne

Community Legend

814 Views

1 replies

0 likes

cant login
Login
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No album cover in offline mode

Dear, how are you?To make music available offline, the covers are not being displayed.What to do?I have an iPhone with iOS 8.1.1 5c installed.Take this opportunity to attach to Spotify display with this problem.I look forward to your help.Thank you. ...

Newbie

Dear, how are you? To make music available offline, the covers are not being displayed. What to do? I have an iPhone with iOS 8.1.1 5c installed. Take this opportunity to attach to Spotify displa...

Carina

Community Legend

877 Views

1 replies

0 likes

covers
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Solved!! iTunes to spotify on iPad?

Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the free trial at moment. Shame there is no iPad specific...

Regular

Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the fr...

YonderMAntis355

Newbie

13736 Views

10 replies

1 likes

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Playing Albums and Artists in offline mode. It says it's available offline

Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Album and or Artist category, I click on "available o...

Regular

Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Al...

No_Queue_No_Way

Regular

1167 Views

3 replies

0 likes

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"Unable to play track"

HiI've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm left not being able to play any of my music

Newbie

Hi I've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm lef...

Carina

Community Legend

663 Views

1 replies

0 likes

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Solved!! No album cover iPhone 5

Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.

Regular

Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.

DylanKomos

Casual Listener

1031 Views

2 replies

0 likes

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RAndom Button

HOw can I switch off the random button in my iPhone?

Newbie

HOw can I switch off the random button in my iPhone?

Jordi

Community Legend

803 Views

1 replies

0 likes

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  • 1 replies
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Cant download spotify iphone6? Help!!

Hello, I have an issue downloading spotify. I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot download spotify because i couldnt find it in app store. is there any way i c...

Newbie

Hello,   I have an issue downloading spotify.   I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot down...

Amarro

Community Legend

1047 Views

1 replies

0 likes

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How often is a song downloaded to my music device?

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iphone and so on) in offline mode? thanks in advance

Music Fan

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iph...

Jordi

Community Legend

821 Views

3 replies

0 likes

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Iphone 5S no carga las imágenes Spotify

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlo...

andresmixco84

Newbie

1025 Views

1 replies

0 likes

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Solved!! Disable Bluetooth to make USB work

Two issues, one solution:1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth would try to connect to the phone (even while plugged in ...

Casual Listener

Two issues, one solution: 1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth woul...

Rodrigo

Community Legend

1751 Views

1 replies

0 likes

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Stops working on web proxied network after latest update

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authentication. Album art and track listings seem to be w...

Music Fan

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authen...

Peter__

Community Legend

494 Views

1 replies

0 likes

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Local Files not shown

The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files". It says pending, but nothing more. The Playlist on my iPad remai...

Casual Listener

The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files".   It...

Peter__

Community Legend

875 Views

1 replies

0 likes

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Playlists or added songs not syncing to iphone

hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists that were previously available for offline use suddenly...

Newbie

hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists th...

Peter__

Community Legend

665 Views

1 replies

0 likes

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Final song in playlist does not play after ads

I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and iOS version have both done this since I joined Spo...

Newbie

I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and...

Peter__

Community Legend

630 Views

1 replies

0 likes

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  • 0 likes

Distorting tracks, only in the last few months.

Hi there guys I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Police's Certified album, when the bass comes in there is a very no...

Newbie

Hi there guys   I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Polic...

Peter__

Community Legend

531 Views

1 replies

0 likes

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Searching while offline

On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?

Newbie

On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?

Peter__

Community Legend

501 Views

1 replies

0 likes

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  • 1 replies
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"unexpected error"

after my 10th install onto my ios device Im still getting an "unexpected error" when I try to thumbs up or thumbs down a track. Any advice on this issue, or is spotify dead on ios?

Regular

after my 10th install onto my ios device Im still getting an "unexpected error" when I try to thumbs up or thumbs down a track.  Any advice on this issue, or is spotify dead on ios? 

Peter__

Community Legend

604 Views

1 replies

0 likes

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  • 1 replies
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