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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232445 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114003 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2291 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303899 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129627 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Playing Albums and Artists in offline mode. It says it's available offline

Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Album and or Artist category, I click on "available o...

Regular

Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Al...

No_Queue_No_Way

Regular

1173 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

"Unable to play track"

HiI've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm left not being able to play any of my music

Newbie

Hi I've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm lef...

Carina

Community Legend

667 Views

1 replies

0 likes

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  • 1 replies
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Solved!! No album cover iPhone 5

Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.

Regular

Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.

DylanKomos

Casual Listener

1036 Views

2 replies

0 likes

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  • 2 replies
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RAndom Button

HOw can I switch off the random button in my iPhone?

Newbie

HOw can I switch off the random button in my iPhone?

Jordi

Community Legend

812 Views

1 replies

0 likes

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  • 1 replies
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Cant download spotify iphone6? Help!!

Hello, I have an issue downloading spotify. I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot download spotify because i couldnt find it in app store. is there any way i c...

Newbie

Hello,   I have an issue downloading spotify.   I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot down...

Amarro

Community Legend

1051 Views

1 replies

0 likes

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  • 1 replies
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How often is a song downloaded to my music device?

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iphone and so on) in offline mode? thanks in advance

Music Fan

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iph...

Jordi

Community Legend

834 Views

3 replies

0 likes

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  • 3 replies
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Iphone 5S no carga las imágenes Spotify

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlo...

andresmixco84

Newbie

1034 Views

1 replies

0 likes

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Solved!! Disable Bluetooth to make USB work

Two issues, one solution:1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth would try to connect to the phone (even while plugged in ...

Casual Listener

Two issues, one solution: 1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth woul...

Rodrigo

Community Legend

1757 Views

1 replies

0 likes

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  • 1 replies
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Stops working on web proxied network after latest update

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authentication. Album art and track listings seem to be w...

Music Fan

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authen...

Peter__

Community Legend

504 Views

1 replies

0 likes

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  • 1 replies
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Local Files not shown

The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files". It says pending, but nothing more. The Playlist on my iPad remai...

Casual Listener

The iPad App always shows the playlist "Local Files". I wanted to sync my local files then, so I started the Desktop Program, first connected the iPad and then ticked the "Local Files".   It...

Peter__

Community Legend

885 Views

1 replies

0 likes

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Playlists or added songs not syncing to iphone

hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists that were previously available for offline use suddenly...

Newbie

hi - can anyone help out with this? Created new playlists and added songs to existing playlists on imac. neither are syncing to iphone 5s despite being plugged in and on same wifi. All playlists th...

Peter__

Community Legend

671 Views

1 replies

0 likes

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  • 1 replies
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Final song in playlist does not play after ads

I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and iOS version have both done this since I joined Spo...

Newbie

I am a free Spotify user, through Facebook. After an ad plays immediately after the second-to-last song in a playlist, it ends the playlist and does not play the final song in the playlist. My PC and...

Peter__

Community Legend

635 Views

1 replies

0 likes

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  • 1 replies
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Distorting tracks, only in the last few months.

Hi there guys I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Police's Certified album, when the bass comes in there is a very no...

Newbie

Hi there guys   I have noticed that on a lot of tracks that I listen to now, the tracks are distorting. They never used to.. oddly. The worst one I've heard is "Synchronicities" on the Polic...

Peter__

Community Legend

536 Views

1 replies

0 likes

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  • 1 replies
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Searching while offline

On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?

Newbie

On my iPad search is unavailable when offline. But what if i just want to seach for songs that are on local files and in synched playlists? Any way to do that?

Peter__

Community Legend

508 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

"unexpected error"

after my 10th install onto my ios device Im still getting an "unexpected error" when I try to thumbs up or thumbs down a track. Any advice on this issue, or is spotify dead on ios?

Regular

after my 10th install onto my ios device Im still getting an "unexpected error" when I try to thumbs up or thumbs down a track.  Any advice on this issue, or is spotify dead on ios? 

Peter__

Community Legend

614 Views

1 replies

0 likes

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  • 1 replies
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Shuflle Various album

Hi, why spotify free, in IOS 8, shuffle various album from same artist when i listen in shuffle mode ONLY 1 album saved in my playlist? thanks Tino

Newbie

Hi, why spotify free, in IOS 8, shuffle various album from same artist when i listen in shuffle mode ONLY 1 album saved in my playlist? thanks Tino

Peter__

Community Legend

636 Views

1 replies

0 likes

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  • 1 replies
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Am I missing something? New update on iPhone does not offer "See All Songs" from Artist page?

I recently updated all my iphone apps on my iPhone 5c iOS 7 Spotify being one of them. There was a song by the Scissor Sisters on the radio and wanted to add it to a playlist but only caught a portion of the title. I searched for Scissor Sisters -the...

Music Fan

I recently updated all my iphone apps on my iPhone 5c iOS 7 Spotify being one of them. There was  a song by the Scissor Sisters on the radio and wanted to add it to a playlist but only caught ...

Peter__

Community Legend

1029 Views

1 replies

0 likes

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Loading Playlists into iPod Nano 6th Generation

I have been trying to get my spotify playlists onto an iPod Nano so that I can put it in my Audi and listen to the music through the Audi system. When I hook up the nano to spotify it sees it and brings up a sync all or specific lists. I've made the ...

Newbie

I have been trying to get my spotify playlists onto an iPod Nano so that I can put it in my Audi and listen to the music through the Audi system.  When I hook up the nano to spotify it sees it a...

Peter__

Community Legend

2247 Views

1 replies

0 likes

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  • 1 replies
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Unable to Search

Getting 'An error occured' 'TRY AGAIN' when trying to search... Reinstalled app, still not working

Newbie

Getting 'An error occured' 'TRY AGAIN' when trying to search... Reinstalled app, still not working

Peter__

Community Legend

562 Views

1 replies

0 likes

  • 562 Views
  • 1 replies
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Offline Song Limit per Device

I have a large playlist (almost 5,000 songs) but limited iPhone memory. When I sync my playlist, it stops somewhere around 2,800 songs due to out of memory. Fair enough. But when I then use my iPhone various other apps complain about out of storage s...

Casual Listener

I have a large playlist (almost 5,000 songs) but limited iPhone memory. When I sync my playlist, it stops somewhere around 2,800 songs due to out of memory. Fair enough.   But when I then us...

Peter__

Community Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes