Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
28485 Views
40 replies
8 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
93283 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
423066 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293064 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello all, I'm curious as to why swipe to delete an individual song (swipe left and a delete button appears) was a feature a while ago and then removed (for personal playlists)? It would be super to have that simple and incredibly useful feature back...
Hello all, I'm curious as to why swipe to delete an individual song (swipe left and a delete button appears) was a feature a while ago and then removed (for personal playlist...
Community Legend
2282 Views
5 replies
5 likes
Suddenly the search function has gone from the Ipad app/// To me its pretty much useless now... Why so much difference between the ios and Andorid apps, my android phone runs this service how it should behave...
Suddenly the search function has gone from the Ipad app/// To me its pretty much useless now... Why so much difference between the ios and Andorid apps, my android phone runs th...
Casual Listener
592 Views
1 replies
0 likes
Hei, I updated my account to premium two days ago, but I am still free member on my iphone. I logged out and deleted the app, but after that, I am still only free member. What can I do?
Hei, I updated my account to premium two days ago, but I am still free member on my iphone. I logged out and deleted the app, but after that, I am still only free member. What can I do?
Community Legend
992 Views
3 replies
0 likes
I don't want to have connect on my devices. I want to be able to stream music on one device whilst streaming other music on another, or at least listening to a playlist. I find it frustrating that I have spotify on two devices but I am forced to only...
I don't want to have connect on my devices. I want to be able to stream music on one device whilst streaming other music on another, or at least listening to a playlist. I find it frustrating that I ...
Casual Listener
1636 Views
2 replies
0 likes
Premium member; using iPad mini, create playlists for fitness class. This has worked correctly for about 5 months; about 2 months ago, the playlist would not start next song without me touching start arrow. Using crossfade w/11 sec and gapless playba...
Premium member; using iPad mini, create playlists for fitness class. This has worked correctly for about 5 months; about 2 months ago, the playlist would not start next song without me touching ...
Regular
7470 Views
11 replies
1 likes
I'm a Spotify Premium user, so I should be able to listen to music on my iPhone without shuffling (i.e. moving directly from one song to the next, in album order). But I can't figure out how to do it. I don't seem to have that option on the phone, an...
I'm a Spotify Premium user, so I should be able to listen to music on my iPhone without shuffling (i.e. moving directly from one song to the next, in album order). But I can't figure out how to do it...
Casual Listener
1011 Views
2 replies
0 likes
Adquiri o spotify premium há exatamente um mês e hoje, no dia que deveria ser atualizado automaticamente, está como se eu estivesse com a versão grátis e não consigo atualizar manualmente. O que posso fazer?
Adquiri o spotify premium há exatamente um mês e hoje, no dia que deveria ser atualizado automaticamente, está como se eu estivesse com a versão grátis e não consigo atualizar manualmente. O que poss...
Roadie
926 Views
1 replies
0 likes
Hello, I have some problems with spotify. I have a iphone 5 is connected to a wifi modem tp-link Archer7. As I listen to the music connected to the modem and the Bose SoundLink bluethoot the songs are interrupted, you can not load or load in half. If...
Hello, I have some problems with spotify. I have a iphone 5 is connected to a wifi modem tp-link Archer7. As I listen to the music connected to the modem and the Bose SoundLink bluethoot the so...
Gig Goer
1296 Views
3 replies
1 likes
Hey there, I have a music file that I want on my starred playlist but when I add it and make it offline it still wont play. I have made the playlist with the file offline on both my PC and my IOS, and its connected to the same wifi network. the file ...
Hey there, I have a music file that I want on my starred playlist but when I add it and make it offline it still wont play. I have made the playlist with the file offline on both my PC and my IOS...
Casual Listener
469 Views
1 replies
0 likes
Since version 1.7.0-something Spotify kept closing on me. The following update and it stopped crashing for a while. Then it began again and with a new sympton: every two or three songs it stops playing in the middle or at start if the screen is locke...
Since version 1.7.0-something Spotify kept closing on me. The following update and it stopped crashing for a while. Then it began again and with a new sympton: every two or three songs it stops pla...
507 Views
0 replies
0 likes
I have an Ipod touch, and I'm trying to sync it to my spotify. When I googled the steps, it sent me to the spotify support page, and gave me a list of steps to complete. The very first one is plugging your ipod into your computer. It says that your i...
I have an Ipod touch, and I'm trying to sync it to my spotify. When I googled the steps, it sent me to the spotify support page, and gave me a list of steps to complete. The very first one is pluggin...
Casual Listener
3833 Views
3 replies
0 likes
I was listening to music on my car, when it stoped. All music saved were gone. They are still on my library on my spotify´s computer. How can I sync then with my iphone again? Thanks!!!!!
I was listening to music on my car, when it stoped. All music saved were gone. They are still on my library on my spotify´s computer. How can I sync then with my iphone again? ...
Newbie
1225 Views
5 replies
0 likes
I've noticed strange behaviour in 2.0.0.1643 with regards to play queues?I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artist. I did this, located a song and picked queue - when I...
I've noticed strange behaviour in 2.0.0.1643 with regards to play queues? I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artis...
Casual Listener
552 Views
1 replies
0 likes
I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that? I am able to get my wife's to work when I log in with MY facebook credentials ... but then I get a message on MY ipad that I am co...
I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that? I am able to get my wife's to work when I log in with MY facebook cr...
Community Legend
2356 Views
1 replies
0 likes
I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs.
I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs. &...
Casual Listener
1063 Views
3 replies
0 likes
Has the ability to delete songs off of my playlists with a simple left swipe been considered? My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a couple songs later. Right now if I want to delete a song I have to ...
Has the ability to delete songs off of my playlists with a simple left swipe been considered? My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a coupl...
Roadie
937 Views
2 replies
0 likes
I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do? I can listen to them on my laptop or my itunes bu...
I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do...
Casual Listener
2325 Views
4 replies
3 likes
I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renewing the spotify account. And no: It cannot be the r...
I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renew...
Regular
3902 Views
4 replies
0 likes
This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?
This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?
Spotify Star
909 Views
1 replies
0 likes
I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentarily freezes and then crashes. My iPad 2's iOS is up t...
I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentaril...
Newbie
2581 Views
11 replies
0 likes
