Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62395 Views
16 replies
37 likes

62395 Views
16 replies
37 likes

When more than one device is available??

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister iPhone and no mine she was controlling this how can...

Tiffanymhardy
Newbie
Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister ...
2014-10-21 5:23:42 PM
2014-10-21 5:27:13 PM
Peter__
Community Legend
287 Views
1 replies
0 likes

287 Views
1 replies
0 likes

Spotify on my IPod loses its place

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening from where I left off the last time I was listenin...

Richie3000
Newbie
How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening...
2014-10-21 4:49:07 PM
2014-10-21 4:53:34 PM
Peter__
Community Legend
520 Views
1 replies
0 likes

520 Views
1 replies
0 likes

Version 1.8 adding a song to a playlist in folder

Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * Select the folder * The playlists/folders under the selected fol...

Valiant82
Newbie
Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * ...
2014-10-20 10:56:08 AM
2014-10-21 4:13:51 PM
Peter__
Community Legend
335 Views
1 replies
0 likes

335 Views
1 replies
0 likes

Songs won't show up in my iPad

Hey guys, I am having a tough problem: some of the songs I have on my computer do not show up on my iPad. I have just made a playlist in my computer entitled "My Music". In the desktop app, the playlist has 1.072 songs. When I look at the EXACT SAME ...

cmf2174
Casual Listener
Hey guys, I am having a tough problem: some of the songs I have on my computer do not show up on my iPad. I have just made a playlist in my computer entitled "My Music". In the ...
2014-10-20 4:28:00 AM
2014-10-21 4:12:12 PM
Peter__
Community Legend
1090 Views
1 replies
0 likes

1090 Views
1 replies
0 likes

Unsync a playlist on ipod classic?

I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped them in there, which is kind of horrible because I n...

zacharoni
Casual Listener
I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped t...
2014-10-19 2:18:34 AM
2014-10-21 4:10:43 PM
Peter__
Community Legend
518 Views
1 replies
0 likes

518 Views
1 replies
0 likes

Solved!! iPad app ports what needs to be open?

Hi, In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app? I can then pass this info to the IT technicians. I would like to use the spotify app in classroom for teaching purpose...

gagsmedia
Casual Listener
Hi, In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app? I can then pass this info to the IT technicia...
2014-10-21 12:12:13 PM
2014-10-21 1:19:20 PM
Jason
Spotify Legend
1382 Views
3 replies
0 likes

1382 Views
3 replies
0 likes

Track added from iTunes won't play in iOS app (plays fine in desktop client).

Hi gurus, I've got a track that plays fine on my Mac in iTunes (or any other software for that matter). I've imported my iTunes playlists into the Spotify desktop client and right clicked the track in question and selected "Add to Playlist" and it ap...

GeorgeJ
Regular
Hi gurus, I've got a track that plays fine on my Mac in iTunes (or any other software for that matter). I've imported my iTunes playlists into the Spotify desktop client and rig...
2014-10-20 5:15:47 PM
2014-10-21 8:29:26 AM
GeorgeJ
Regular
540 Views
1 replies
0 likes

540 Views
1 replies
0 likes

Local files play different version on iPhone?

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows the date of the live show) on both the desktop and iPhone....

iamthelummox
Casual Listener
I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows th...
2014-10-19 8:48:04 PM
2014-10-21 4:51:50 AM
kbrooksc
Community Legend
1299 Views
3 replies
0 likes
local files sync

1299 Views
3 replies
0 likes

Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

Baroninkjet
Roadie
Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...
2014-10-19 12:49:55 AM
2014-10-20 9:33:42 PM
Baroninkjet
Roadie
399 Views
2 replies
0 likes

399 Views
2 replies
0 likes

Solved!! Bug in a Album

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album Why is this? Can it be fixed? Caixinha de Sonhos – Caixinha de Sonhos -...

lenissima
Casual Listener
When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album 😞 Why is this?...
2014-10-20 4:12:59 PM
2014-10-20 7:07:48 PM
lenissima
Casual Listener
528 Views
4 replies
0 likes

528 Views
4 replies
0 likes

Found a bug!

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it Love you service. Thanks, David F

ferraz656
Newbie
On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it 🙂 ...
2014-10-20 2:45:34 PM
2014-10-20 5:12:37 PM
MattSuda
Spotify Star
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Albums won't display songs

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

jeremykaye-gb
Casual Listener
Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...
2014-10-12 7:35:20 PM
2014-10-20 11:16:45 AM
pootle73
Casual Listener
22846 Views
8 replies
0 likes

22846 Views
8 replies
0 likes

Can't thumbs up or down in radio; Something went wrong!

It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs down in a while, but I'd be willing to bet it doesn't work eith...

stephenwright80
Newbie
It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs ...
2014-10-20 2:58:21 AM
2014-10-20 3:29:02 AM
kbrooksc
Community Legend
750 Views
1 replies
0 likes

750 Views
1 replies
0 likes

Solved!! Spotify on Ipod touch

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. I've plugged in my headphones and tried it through th...

Abbafan1972
Music Fan
I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. &n...
2014-10-19 6:13:34 PM
2014-10-19 6:21:37 PM
Jordi
Community Legend
667 Views
1 replies
0 likes

667 Views
1 replies
0 likes

Solved!! Help, can't add a payment card...

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page doesn't open either.. Does anybody have a solution ?

Antoinelebaehl
Casual Listener
I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page does...
2014-10-19 12:06:09 PM
2014-10-19 3:08:08 PM
Antoinelebaehl
Casual Listener
1339 Views
6 replies
0 likes

1339 Views
6 replies
0 likes

Unacceptably high mobile data usage for no reason whatsoever

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month had been depleted after only 12 days (I have never ever ran o...

butter_milch
Casual Listener
I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month...
2014-10-19 2:44:05 AM
2014-10-19 3:54:55 AM
butter_milch
Casual Listener
780 Views
4 replies
0 likes

780 Views
4 replies
0 likes

Solved!! I can not separate the account from a facebook profile

I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconnect my friend's account from Facebook (he doesn't have a F...

rless
Casual Listener
I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconn...
2014-10-15 4:55:12 PM
2014-10-18 12:34:18 PM
MichaelW
Community Legend
1023 Views
7 replies
0 likes

1023 Views
7 replies
0 likes

Everything on my account was deleted

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

sarakatie99
Newbie
I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?
2014-10-18 4:01:56 AM
2014-10-18 4:18:16 AM
kbrooksc
Community Legend
323 Views
1 replies
0 likes

323 Views
1 replies
0 likes

Syncing local files

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlist to sync. It says pending, but nothing happens. I ...

Feddar
Gig Goer
I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlis...
2014-10-11 4:19:53 PM
2014-10-17 12:20:58 AM
Feddar
Gig Goer
500 Views
4 replies
0 likes

500 Views
4 replies
0 likes

Solved!! List of saved artist and albums on iPad?

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

prettorian
Regular
Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.
2014-10-17 7:23:59 PM
2014-10-17 12:15:31 AM
prettorian
Regular
936 Views
2 replies
0 likes

936 Views
2 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

iOS (iPhone, iPad)

Forum Posts