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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242086 Views

27 replies

5 likes

  • 242086 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124906 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2978 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307707 Views

62 replies

16 likes

  • 307707 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

132011 Views

19 replies

38 likes

  • 132011 Views
  • 19 replies
  • 38 likes

Vodafone, iPhone 6 upgrade, premium

I just upgraded to the iPhone 6 through Vodafone. I opted for the 6 months premium Spotify for free. Followed the link and downloaded the app onto my phone (I was already a free memeber and had the app on my laptop). Everything was great for the firs...

Visitor

I just upgraded to the iPhone 6 through Vodafone. I opted for the 6 months premium Spotify for free. Followed the link and downloaded the app onto my phone (I was already a free memeber and had ...

Amarro

Community Legend

1099 Views

2 replies

0 likes

  • 1099 Views
  • 2 replies
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Cannot log in with facebook account

Hoping someone can help; I haven't seen a recent post on this so I don't know if it's a new issue or what. I have been a previous premium user, deactivated my account and have come back. The app on my iPod wasn't syncing offline content so I logged o...

Newbie

Hoping someone can help; I haven't seen a recent post on this so I don't know if it's a new issue or what.   I have been a previous premium user, deactivated my account and have come back. T...

Jc312

Newbie

763 Views

2 replies

0 likes

  • 763 Views
  • 2 replies
  • 0 likes

Audi - have to reload Spotify every time

Hi there I used to have a Golf and every time I got in my car, Spotify would start to play. Sometimes, when I got back in the vehicle after an extended time, it would say no media then I usually just flicked from the radio to media and boom - it star...

Newbie

Hi there   I used to have a Golf and every time I got in my car, Spotify would start to play. Sometimes, when I got back in the vehicle after an extended time, it would say no media then &nb...

942 Views

0 replies

1 likes

audi
iphone 6 plus
  • 942 Views
  • 0 replies
  • 1 likes

Solved!! Discover tab gone

Since the latest iOS update, I'm missing the discover tab on my iPhone. Any reason for that ? Any fix available?Jo

Gig Goer

Since the latest iOS update, I'm missing the discover tab on my iPhone. Any reason for that ? Any fix available? Jo

Jordi

Community Legend

4778 Views

8 replies

0 likes

  • 4778 Views
  • 8 replies
  • 0 likes

How do I can DELETE an account on spotify

Hey,I really need your help,I had an account wich I used,that account was synchronized with facebook,but today I create a new account beacause I wanted to listen my playlist on "premium" but accidentally I conected this account with my facebook,so bo...

Newbie

Hey,I really need your help,I had an account wich I used,that account was synchronized with facebook,but today I create a new account beacause I wanted to listen my playlist on "premium" but accident...

OviiiOne

Community Legend

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

iOS starts sharing music on Facebook

For the last two months, my mobile Spotify will turn on the "share activity with Facebook" feature which I never use. I don't know how it's turning on but I keep having to check every week to make sure it's off. I usually find out when someone on Fac...

Gig Goer

For the last two months, my mobile Spotify will turn on the "share activity with Facebook" feature which I never use. I don't know how it's turning on but I keep having to check every week to make su...

KatieDavenport

Gig Goer

1004 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

NOT GETTING CUSTOMER SUPPORT

I have been emailing the support email ALL DAY and have not had the decency of a response back to my case. Case number 02076443. I can't login to my account via Facebook anymore. This is frustrating because I PAY for premium. To not even get an email...

Regular

I have been emailing the support email ALL DAY and have not had the decency of a response back to my case. Case number 02076443. I can't login to my account via Facebook anymore. This is frustrating...

Frankierufo

Regular

1624 Views

11 replies

0 likes

  • 1624 Views
  • 11 replies
  • 0 likes

Solved!! My Starred playlist album artwork's not working.

I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?

Casual Listener

I usually save my songs on my Starred playlist. For some reason, the album artwork for every song is not working. Not even in online mode. Help please?

Amarro

Community Legend

1308 Views

4 replies

0 likes

album artwork
  • 1308 Views
  • 4 replies
  • 0 likes

Spotify 'closing' when left running on locked iphone

Hi, I usually always have Spotify open and running in the background on my iPhone 6 and my Bluetooth on as I get in and out of my car for example. So if I get in the car and press play on the stereo it should control Spotify immediately. However very...

Newbie

Hi, I usually always have Spotify open and running in the background on my iPhone 6 and my Bluetooth on as I get in and out of my car for example. So if I get in the car and press play on the stereo ...

596 Views

0 replies

0 likes

  • 596 Views
  • 0 replies
  • 0 likes

Song won't sync

So I just downloaded a new song, added it to my starred list on my macbook and it plays fine there. Synced iphone to macbook so the song is on my iphone but it appears grayed out on my iphone 5s, and wont sync or download. Help! Thanks!

Casual Listener

So  I just downloaded a new song, added it to my starred list on my macbook and it plays fine there. Synced iphone to macbook so the song is on my iphone but it appears grayed out on my iphone 5...

confusedfella

Casual Listener

811 Views

3 replies

0 likes

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  • 3 replies
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Cover album..

Perchè Quando sono offline le cover degli album non sono più disponibili ?

Casual Listener

Perchè Quando sono offline le cover degli album non sono più disponibili ?

Simo_1294

Newbie

2089 Views

3 replies

0 likes

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  • 3 replies
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iPhone SHUFFLE PROBLEM

Hey, I have a problem, I'm premium and I'm tryna shuffle all my playlists. They start shuffling but at some point they just stop, so the playlists are never completed. I don't know what's going on so if someone could help me out I'll appreciate it a ...

Newbie

Hey, I have a problem, I'm premium and I'm tryna shuffle all my playlists. They start shuffling but at some point they just stop, so the playlists are never completed. I don't know what's going on so...

Amarro

Community Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Spotify on iPod touch 4th gen

I have an iPod touch 4th gen and spotify is not working on it. On my iPhone 5C it works perfectly but on my iPod it only has my saved songs and won't play them either. I've redownloaded and resigned in and it still doesn't work.

Newbie

I have an iPod touch 4th gen and spotify is not working on it. On my iPhone 5C it works perfectly but on my iPod it only has my saved songs and won't play them either. I've redownloaded and resigned ...

Peter__

Community Legend

1099 Views

1 replies

0 likes

  • 1099 Views
  • 1 replies
  • 0 likes

Syncing iTunes library from your phone with Spotify without it lessening the storage space?

I don't think that made sense. Anyway. I'm really into Spotify, but I'm not ready to let go of iTunes, especially since it's easily accessible on my iPhone and I use it for lots of other things, too. It seems like when I import my iTunes library into...

Newbie

I don't think that made sense. Anyway. I'm really into Spotify, but I'm not ready to let go of iTunes, especially since it's easily accessible on my iPhone and I use it for lots of other things, ...

Peter__

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Syncing iPod Nano 3G

Hi! I'm trying to sync my iPod Nano 3G with Spotify, but only some tracks move from my selected playlists. Does anybody know why? Thanks much!

Newbie

Hi! I'm trying to sync my iPod Nano 3G with Spotify, but only some tracks move from my selected playlists. Does anybody know why? Thanks much!

Peter__

Community Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Solved!! New feature in iOS Spotify App that doesn't work on my devices

Hi Guys, A friend of mine seting next to me at the office just showed me a very cool feature in iOS App. [snip] I want that feature, unfortunately it doesn't work with my App neither on iPad or iPhone while it works for him on both. Any idea why ? F.

Regular

Hi Guys,   A friend of mine seting next to me at the office just showed me a very cool feature in iOS App. [snip] I want that feature, unfortunately it doesn't work with my App neither o...

MattSuda

Spotify Star

841 Views

3 replies

0 likes

  • 841 Views
  • 3 replies
  • 0 likes

Solved!! Deactivate Offline Downloads

Hey Everybody, I have a Problem. I use Spotify Premium with my IPad and IPhone. But my IPad has a maximum storage of 8 GB. I have a lot of Music offline with my IPhone, because I travel a lot by train and here I am not every time in the network. If I...

Casual Listener

Hey Everybody,   I have a Problem. I use Spotify Premium with my IPad and IPhone. But my IPad has a maximum storage of 8 GB. I have a lot of Music offline with my IPhone, because I travel a ...

arnybax

Casual Listener

811 Views

2 replies

0 likes

  • 811 Views
  • 2 replies
  • 0 likes

Album Cover NOT showing.

I'm a premium user and the fact that I can't see the album cover for every single song that I add is bugging me a lot now. Please fix this issue asap. I

Visitor

I'm a premium user and the fact that I can't see the album cover for every single song that I add is bugging me a lot now. Please fix this issue asap. I

MattSuda

Spotify Star

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Iphone problem

Album artwork not showing. 

Visitor

Album artwork not showing. 

OviiiOne

Community Legend

433 Views

1 replies

0 likes

  • 433 Views
  • 1 replies
  • 0 likes

Solved!! Sptofiy Premium on iPhone only allows shuffle

I have Spotify premium and it shows as so on my account settings. However, on my phone I am only able to shuffle. I can select Shuffle Play, and I can also select each individual song, but the songs do not play in the order of the playlists that I fo...

Newbie

I have Spotify premium and it shows as so on my account settings. However, on my phone I am only able to shuffle. I can select Shuffle Play, and I can also select each individual song, but the songs ...

Carina

Community Legend

971 Views

1 replies

0 likes

  • 971 Views
  • 1 replies
  • 0 likes