Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Scion) manages two channels separately. However, if I...
Roadie
iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Sc...
1671 Views
0 replies
0 likes
Hello, could anyone possibly help me out with my problem: on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian and UK toplists and now those are gone. Any tips on that please? Cheers, il...
Casual Listener
Hello, could anyone possibly help me out with my problem: on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian an...
332 Views
0 replies
0 likes
In Desktop app i can browse toplis of any available country. On iOS i can choose one of four countries, but if i choose country different that i'm registered in, then i don't see any playlists at all
Casual Listener
In Desktop app i can browse toplis of any available country. On iOS i can choose one of four countries, but if i choose country different that i'm registered in, then i don't see any playlists ...
iluv3city
Casual Listener
536 Views
1 replies
0 likes
I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad.I can turn the icon grey without any effect. I have tried to log on and off
Casual Listener
I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad. I can turn the icon grey without any effect. I have tried to log on and ...
454 Views
0 replies
0 likes
Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the search bar with three lines. Click on that and then...
Newbie
Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the ...
338 Views
0 replies
0 likes
My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?
Newbie
My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?
Carina
Community Legend
547 Views
2 replies
0 likes
I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.
Casual Listener
I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.
Ffotolady
Casual Listener
735 Views
4 replies
0 likes
Hello, my problem started in the last week of September, probably after an update of the iOS app. Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only to 1 song (90% of cases) or is very slow and laggy (10% of cases). Con...
Casual Listener
Hello, my problem started in the last week of September, probably after an update of the iOS app. Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only t...
nwinx
Casual Listener
1461 Views
4 replies
0 likes
Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time. I am seriously considering quitting my premium spotify. My songs stop and start randomly, I always get "your o...
Newbie
Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time. I am seriously considering quitting my premium spotif...
mduncan93
Newbie
1345 Views
3 replies
0 likes
Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for the first time with spotify opened, Spotify asked me to ...
Casual Listener
Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for ...
Jordi
Community Legend
426 Views
1 replies
0 likes
Hello there!I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days".I forgot the password of my account and after I proceed all of those ...
Newbie
Hello there! I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days". I forgot the...
Grace
Spotify
598 Views
2 replies
0 likes
I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1400 songs), it always crashes after about every 25 ...
Newbie
I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1...
Amarro
Community Legend
1734 Views
1 replies
0 likes
Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My service is good. Full bars 4g ... I've contact AT&T...
Newbie
Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My ...
Amarro
Community Legend
531 Views
3 replies
0 likes
Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/. Even shows up on the lock screen like that. Does a...
Newbie
Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/....
MattSuda
Spotify Star
2168 Views
1 replies
0 likes
Hi all. according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct? I tried everything but iMac is not on the connected devices list and I can't find any settings on the compu...
Casual Listener
Hi all. according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct? I tried everything but ...
MattSuda
Spotify Star
3795 Views
5 replies
0 likes
Hello, I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it automatically (as it did on my laptop) nor did I find an option do synce...
Casual Listener
Hello, I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it auto...
canalcaveira
Casual Listener
2405 Views
5 replies
0 likes
Hello, I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in my apartment. When I open the Spotify Connect feature on my iPh...
Newbie
Hello, I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in m...
MattSuda
Spotify Star
10934 Views
2 replies
0 likes
I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select what to sync. However, the Connect window in my app on...
Casual Listener
I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select wha...
MattSuda
Spotify Star
26976 Views
9 replies
0 likes
This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play, that doesn't turn it off. What's up?
Visitor
This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play,...
user-removed
Not applicable
2344 Views
3 replies
0 likes
On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to put ones such as 'Running' or 'Weekend' at the bottom...
Newbie
On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to pu...
Jordi
Community Legend
717 Views
1 replies
0 likes