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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69760 Views
  • 16 replies
  • 37 likes
  • 69760 Views
  • 16 replies
  • 37 likes

Full playlists not showing up on iPhone but showing up on computer?

I recently created a new playlist and songs I first added to it while on Spotify on my computer are showing up on my iPhone, but songs that I have added more recently (not the original songs on the playlist) are not showing up at all. I have tried lo...

  • Newbie
  • I recently created a new playlist and songs I first added to it while on Spotify on my computer are showing up on my iPhone, but songs that I have added more recently (not the original songs on the p...
  • Peter__
  • Community Legend
  • 762 Views
  • 1 replies
  • 0 likes
  • 762 Views
  • 1 replies
  • 0 likes

Solved!! Issue with playing Online and Offline music when signed on 2 devices

I have a Premium account signed on 2 iPhones, when I try playing online or even offline music on both at the same time, it shows a message saying that I am controlling the other device, I tried to remove all devices and add them back on, same happens...

  • Casual Listener
  • I have a Premium account signed on 2 iPhones, when I try playing online or even offline music on both at the same time, it shows a message saying that I am controlling the other device, I tried to re...
  • Peter__
  • Community Legend
  • 1087 Views
  • 4 replies
  • 0 likes
  • 1087 Views
  • 4 replies
  • 0 likes

Solved!! How to manage music on different devices

My wife and son both have iPhones but want different music than me. Can they remove music from theirs without it affecting mine? And also I can't get music to play in offline mode on theirs. Please help.Sincerely, Chris.

  • Casual Listener
  • My wife and son both have iPhones but want different music than me. Can they remove music from theirs without it affecting mine? And also I can't get music to play in offline mode on theirs. Please h...
  • Carina
  • Community Legend
  • 4544 Views
  • 2 replies
  • 0 likes
  • 4544 Views
  • 2 replies
  • 0 likes

Solved!! Offline Storage on iPhone

Does the Spotify App store offline songs on iPhone more than once if a song is on more than one playlist? Also, what is the purpose of the Available Offline switch in individual Albums if they can't be listened to in that format offline? Thanks in ad...

  • Casual Listener
  • Does the Spotify App store offline songs on iPhone more than once if a song is on more than one playlist? Also, what is the purpose of the Available Offline switch in individual Albums if they can'...
  • MattSuda
  • Spotify Star
  • 3446 Views
  • 5 replies
  • 0 likes
  • 3446 Views
  • 5 replies
  • 0 likes

Synchronising my playlists

Hello I have a problem. I have a premium account, and a playlist with 163 songs Everything worked fine until today. A lot of the songs in my playlist are no more synchronised. I tried to log off to resynch, and it synchronises only a few of my songs....

  • Casual Listener
  • Hello I have a problem. I have a premium account, and a playlist with 163 songs Everything worked fine until today. A lot of the songs in my playlist are no more synchronised. I tried to lo...
  • Grace
  • Spotify
  • 415 Views
  • 1 replies
  • 1 likes
  • 415 Views
  • 1 replies
  • 1 likes

Solved!! Iphone stops playing when display switches off

This seems new - it did not do this until yesterday. I tried to fix it - no success Who knows what to do please? Thanks, Uli

  • Casual Listener
  • This seems new - it did not do this until yesterday.   I tried to fix it - no success   Who knows what to do please?   Thanks, Uli
  • kyoban
  • Casual Listener
  • 995 Views
  • 5 replies
  • 0 likes
  • 995 Views
  • 5 replies
  • 0 likes

Solved!! Iphone 6

Hi,
I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify
I have the app on my home screen but when I click on it it just times out.
I have tried deleting the app and reinsta...

  • Casual Listener
  • Hi,<br>I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify<br>I have the app on my home screen but when I c...
  • Merik
  • Community Legend
  • 2254 Views
  • 3 replies
  • 0 likes
  • Premium
  • 2254 Views
  • 3 replies
  • 0 likes

Features for Audiobook

Hi, how can i bookmark the last point i was listening to? Thx & regards

  • Newbie
  • Hi,   how can i bookmark the last point i was listening to?   Thx & regards
  • 428 Views
  • 0 replies
  • 0 likes
  • 428 Views
  • 0 replies
  • 0 likes

Solved!! How to recover music and photos on iPhone 5S

Hi, My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1. It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos and music library both in my iPhone and Spotify. Any luck to got bac...

  • Newbie
  • Hi,   My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1.  It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos ...
  • katieppt
  • Newbie
  • 826 Views
  • 3 replies
  • 0 likes
  • 826 Views
  • 3 replies
  • 0 likes

Latest version (1.8.0.2444) unusably slow on iPod Touch (IOS 6.1.6)

What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable. I have been a Premium account holder for years, and may have r...

  • Casual Listener
  • What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable.   ...
  • gavindytham
  • Casual Listener
  • 1009 Views
  • 4 replies
  • 1 likes
  • 1009 Views
  • 4 replies
  • 1 likes

Solved!! New songs doesn't appear on iPhone

I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work.Norwegian=bad english, but i hope you understand

  • Casual Listener
  • I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work. Norwegian=bad english, but...
  • Liam
  • Community Legend
  • 1357 Views
  • 3 replies
  • 0 likes
  • 1357 Views
  • 3 replies
  • 0 likes

Solved!! multiple devices

I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer if i can choose what music to download so my ipad i...

  • Newbie
  • I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer ...
  • Carina
  • Community Legend
  • 685 Views
  • 1 replies
  • 0 likes
  • dustin.miller.1@vcsu.edu
  • 685 Views
  • 1 replies
  • 0 likes

My Spotify Premium is not activating

I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet.

  • Casual Listener
  • I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet. 
  • Peter__
  • Community Legend
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Ipod Nano 7th gen SYNC to spotify?

Hello.I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music.The question is, am i able to (for free) get songs from my spotify (im using premium) to my iPod nano?Don't really want to spend 1400 SEK (aroun...

  • Casual Listener
  • Hello. I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music. The question is, am i able to (for free) get songs from my spotify (im using premium)...
  • Peter__
  • Community Legend
  • 3707 Views
  • 3 replies
  • 0 likes
  • 3707 Views
  • 3 replies
  • 0 likes

Newest Spotify iPhone App Slow and Unresponsive

I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the app frequently takes a few seconds to respond. Someti...

  • Casual Listener
  • I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the ap...
  • going_postal
  • Music Fan
  • 6466 Views
  • 11 replies
  • 8 likes
  • 6466 Views
  • 11 replies
  • 8 likes

Solved!! Music stops when my Iphone 6 (iOS 8.0.2) locks or using another app/task

Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me please with this please? Oh, I have version 1.8.0....

  • Casual Listener
  • Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me...
  • Robnguyen03
  • Casual Listener
  • 4294 Views
  • 3 replies
  • 0 likes
  • 4294 Views
  • 3 replies
  • 0 likes

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play.

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library. Previously, when I would sync these to my phone fr...

  • Casual Listener
  • Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library....
  • 554 Views
  • 0 replies
  • 1 likes
  • 554 Views
  • 0 replies
  • 1 likes

Camera lock-screen bug iOS 8

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...

  • Newbie
  • I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8).   I like to listen to my ofline-starred playlist on Spotify during so...
  • Peter__
  • Community Legend
  • 450 Views
  • 1 replies
  • 0 likes
  • 450 Views
  • 1 replies
  • 0 likes

Unsupported file format

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...

  • Newbie
  • Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...
  • Peter__
  • Community Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • 691 Views
  • 1 replies
  • 0 likes