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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35669 Views

40 replies

10 likes

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  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

100882 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1238 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

297947 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125349 Views

19 replies

38 likes

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  • 19 replies
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Solved!! How do I turn off shuffle?

I'm a Spotify Premium user, so I should be able to listen to music on my iPhone without shuffling (i.e. moving directly from one song to the next, in album order). But I can't figure out how to do it. I don't seem to have that option on the phone, an...

Casual Listener

I'm a Spotify Premium user, so I should be able to listen to music on my iPhone without shuffling (i.e. moving directly from one song to the next, in album order). But I can't figure out how to do it...

wlundin

Casual Listener

1044 Views

2 replies

0 likes

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Atualizar spotify premium

Adquiri o spotify premium há exatamente um mês e hoje, no dia que deveria ser atualizado automaticamente, está como se eu estivesse com a versão grátis e não consigo atualizar manualmente. O que posso fazer?

Newbie

Adquiri o spotify premium há exatamente um mês e hoje, no dia que deveria ser atualizado automaticamente, está como se eu estivesse com a versão grátis e não consigo atualizar manualmente. O que poss...

Morgadon

Roadie

963 Views

1 replies

0 likes

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  • 1 replies
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Streaming wifi problem

Hello, I have some problems with spotify. I have a iphone 5 is connected to a wifi modem tp-link Archer7. As I listen to the music connected to the modem and the Bose SoundLink bluethoot the songs are interrupted, you can not load or load in half. If...

Newbie

Hello, I have some problems with spotify. I have a iphone 5 is connected to a wifi modem tp-link Archer7. As I listen to the music connected to the modem and the Bose SoundLink bluethoot the so...

reckoner227

Gig Goer

1320 Views

3 replies

1 likes

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IOS local file playlist wont play

Hey there, I have a music file that I want on my starred playlist but when I add it and make it offline it still wont play. I have made the playlist with the file offline on both my PC and my IOS, and its connected to the same wifi network. the file ...

Casual Listener

Hey there, I have a music file that I want on my starred playlist but when I add it and make it offline it still wont play. I have made the playlist with the file offline on both my PC and my IOS...

duhkoda

Casual Listener

486 Views

1 replies

0 likes

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Version 2.0.0.1643 Crashing constantly on IPhone 4

Since version 1.7.0-something Spotify kept closing on me. The following update and it stopped crashing for a while. Then it began again and with a new sympton: every two or three songs it stops playing in the middle or at start if the screen is locke...

Newbie

Since version 1.7.0-something Spotify kept closing on me. The following update and it stopped crashing for a while. Then it began again and with a new sympton: every two or three songs it stops pla...

517 Views

0 replies

0 likes

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Solved!! I can't get my ipod to sync with my spotify

I have an Ipod touch, and I'm trying to sync it to my spotify. When I googled the steps, it sent me to the spotify support page, and gave me a list of steps to complete. The very first one is plugging your ipod into your computer. It says that your i...

Visitor

I have an Ipod touch, and I'm trying to sync it to my spotify. When I googled the steps, it sent me to the spotify support page, and gave me a list of steps to complete. The very first one is pluggin...

Rodneytaylor

Casual Listener

3861 Views

3 replies

0 likes

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Music saved sudenlly disappeard from Iphone

I was listening to music on my car, when it stoped. All music saved were gone. They are still on my library on my spotify´s computer. How can I sync then with my iphone again? Thanks!!!!!

Casual Listener

I was listening to music on my car, when it stoped. All music saved were gone.   They are still on my library on my spotify´s computer.   How can I sync then with my iphone again? ...

Tuckercahill99

Newbie

1262 Views

5 replies

0 likes

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Play queue items don't appear or queue incorrectly?

I've noticed strange behaviour in 2.0.0.1643 with regards to play queues?I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artist. I did this, located a song and picked queue - when I...

Casual Listener

I've noticed strange behaviour in 2.0.0.1643 with regards to play queues? I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artis...

365nice

Casual Listener

573 Views

1 replies

0 likes

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  • 1 replies
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How do I register Three Devices with Spotify Premium

I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that? I am able to get my wife's to work when I log in with MY facebook credentials ... but then I get a message on MY ipad that I am co...

Newbie

I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that?   I am able to get my wife's to work when I log in with MY facebook cr...

Carina

Community Legend

2395 Views

1 replies

0 likes

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Spotify / İpod Sync

I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs.

Casual Listener

I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs. &...

Tynwald

Casual Listener

1095 Views

3 replies

0 likes

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More Efficient Playlist Curation?

Has the ability to delete songs off of my playlists with a simple left swipe been considered? My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a couple songs later. Right now if I want to delete a song I have to ...

Roadie

Has the ability to delete songs off of my playlists with a simple left swipe been considered?   My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a coupl...

scottydo

Roadie

961 Views

2 replies

0 likes

curation
iOS
Playlist iOS
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LOCAL FILES DO NOT PLAY ON MOBILE IPHONE 6

I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do? I can listen to them on my laptop or my itunes bu...

Newbie

I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do...

rtort16

Casual Listener

2350 Views

4 replies

3 likes

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Solved!! Saved songs are deleted

I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renewing the spotify account. And no: It cannot be the r...

Regular

I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renew...

wernerF

Regular

3927 Views

4 replies

0 likes

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Album art work NOT THERE

This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?

Newbie

This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?

MattSuda

Spotify Star

915 Views

1 replies

0 likes

Art work
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iPad- app crashes when I attempt to turn on Scrobbling

I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentarily freezes and then crashes. My iPad 2's iOS is up t...

Regular

I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentaril...

kmd6vr22

Newbie

2628 Views

11 replies

0 likes

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Error message on upgrade

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription" and to contact customer support.. Help!

Newbie

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription"...

Amarro

Community Legend

699 Views

1 replies

0 likes

Upgrade premium
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Unable to play at all

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer." (I am running Chinese version so the above message ...

Casual Listener

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer....

Rodrigo

Community Legend

773 Views

3 replies

0 likes

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iphone 6+

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note appears. Has anyone else had this problem? I checked t...

Newbie

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note app...

MattSuda

Spotify Star

829 Views

1 replies

0 likes

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ALBUM ART MISSING!! HELP!!

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than a month that ive had this problem! I've deleted th...

Newbie

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than...

jmalibeeson

Roadie

1878 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes