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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242006 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124853 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2974 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307688 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131979 Views

19 replies

38 likes

  • 131979 Views
  • 19 replies
  • 38 likes

Solved!! Sptofiy Premium on iPhone only allows shuffle

I have Spotify premium and it shows as so on my account settings. However, on my phone I am only able to shuffle. I can select Shuffle Play, and I can also select each individual song, but the songs do not play in the order of the playlists that I fo...

Newbie

I have Spotify premium and it shows as so on my account settings. However, on my phone I am only able to shuffle. I can select Shuffle Play, and I can also select each individual song, but the songs ...

Carina

Community Legend

971 Views

1 replies

0 likes

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Music Picture

This might be a stupid problem but it really bugging me! When I'm online and I havent dowload the music for offline the picture that dose with the song comes up but as soon as I download it the picture is not there and I'm left with a black backgroun...

Newbie

This might be a stupid problem but it really bugging me! When I'm online and I havent dowload the music for offline the picture that dose with the song comes up but as soon as I download it the pictu...

Jordi

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
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Downloading music

I have a bunch of music already downloaded, but when i go to download more music they wont sync to my Ipod touch 5. And there plenty of room left on the device. Any clue on how to force the sync?

Newbie

I have a bunch of music already downloaded, but when i go to download more music they wont sync to my Ipod touch 5. And there plenty of room left on the device. Any clue on how to force the sync?

Peter__

Community Legend

459 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Est-ce que le Ipod nano 7e génération est compatible

Je veux faire l'acquisition d'un Ipod Nano 7e génération pour écouter la musique hors connexion. Est-ce que cet appareil est compatible pour la synchronisation avec un MacBook Air. Spoiler (Highlight to read)Merci de votre collaborationMerci de votre...

Newbie

Je veux faire l'acquisition d'un Ipod Nano 7e génération pour écouter la musique hors connexion.  Est-ce que cet appareil est compatible pour la synchronisation avec un MacBook Air.   &nb...

Peter__

Community Legend

901 Views

1 replies

0 likes

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  • 1 replies
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Can I use this wireless speaker with free Spotify?

Can I use this wireless speaker http://store.apple.com/uk/product/MHB42B/A/beats-pill-20-speaker?fnode=3f With the free Version of Spotify?

Newbie

Can I use this wireless speaker http://store.apple.com/uk/product/MHB42B/A/beats-pill-20-speaker?fnode=3f With the free Version of Spotify?

OviiiOne

Community Legend

1305 Views

1 replies

0 likes

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  • 1 replies
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No album art with offline playlist - Is it ever tested?

I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find out that the album art does not appear for offline p...

Newbie

I'm a premium subscriber and generally find Spotify a good product and service. However I do wonder if anyone actually tests the software before it is released? How long would it have taken to find o...

Carina

Community Legend

686 Views

1 replies

1 likes

  • 686 Views
  • 1 replies
  • 1 likes

Spotify connect not working with Yamaha v475 receiver

Hi! I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1. Please help, I need to know if it is a software problem or ha...

Casual Listener

Hi!   I've just bought a Yamaha RX-v475 receiver and I am not able to see the receiver on the Spotify connect list. I've updated the receiver firmware and my iphone is running under ios 8.1....

GustafH

Casual Listener

1975 Views

6 replies

0 likes

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Some songs have stopped playing!

Hi All, I couldn't find an exact answer to this so thought i'd try here. I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few months, some of my songs within my playlists (all set to available offline) have becom...

Casual Listener

Hi All,    I couldn't find an exact answer to this so thought i'd try here.    I've got an iPhone 6 and spotify premium account which Ive had for ages. Over the last few m...

m84042

Casual Listener

745 Views

2 replies

0 likes

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Error message about using Abroad

Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.

Newbie

Im on Peru, residence city and cant log in to spotify because of abroad service. How can i be able to activate mi account for free again.

OviiiOne

Community Legend

840 Views

1 replies

0 likes

cant login
Login
  • 840 Views
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No album cover in offline mode

Dear, how are you?To make music available offline, the covers are not being displayed.What to do?I have an iPhone with iOS 8.1.1 5c installed.Take this opportunity to attach to Spotify display with this problem.I look forward to your help.Thank you. ...

Newbie

Dear, how are you? To make music available offline, the covers are not being displayed. What to do? I have an iPhone with iOS 8.1.1 5c installed. Take this opportunity to attach to Spotify displa...

Carina

Community Legend

899 Views

1 replies

0 likes

covers
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  • 1 replies
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Solved!! iTunes to spotify on iPad?

Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the free trial at moment. Shame there is no iPad specific...

Regular

Hi Can I sync my iTunes music to my Spotify account on my iPad? I don't have a computer, only my iPad. I am using the iPhone app on my iPad. Premium account is not a problem if necessary, have the fr...

YonderMAntis355

Newbie

13788 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Playing Albums and Artists in offline mode. It says it's available offline

Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Album and or Artist category, I click on "available o...

Regular

Just figuring out the ins and outs of Spotify mobile. Some real cool stuff....but. why in the world can't I simply play Albums offline, rather than having to make everything into playlists. In the Al...

No_Queue_No_Way

Regular

1188 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

"Unable to play track"

HiI've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm left not being able to play any of my music

Newbie

Hi I've just updated my iOS after an update and also my spotify requested an update at the same time. But ever since every time I try and play a track it says "unable to play track" and so I'm lef...

Carina

Community Legend

677 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! No album cover iPhone 5

Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.

Regular

Hi! When I listen to some of my tracks in my main playlist (on iPhone 5) there isn't a album cover either I'm listening online or offline. How do I fix this? The app runs on version 2.0.0.

DylanKomos

Casual Listener

1046 Views

2 replies

0 likes

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  • 2 replies
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RAndom Button

HOw can I switch off the random button in my iPhone?

Newbie

HOw can I switch off the random button in my iPhone?

Jordi

Community Legend

829 Views

1 replies

0 likes

  • 829 Views
  • 1 replies
  • 0 likes

Cant download spotify iphone6? Help!!

Hello, I have an issue downloading spotify. I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot download spotify because i couldnt find it in app store. is there any way i c...

Newbie

Hello,   I have an issue downloading spotify.   I live in hungary got recently a new iphone6. i have registered hungary spotify account but my apple account is indian. i cannot down...

Amarro

Community Legend

1062 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

How often is a song downloaded to my music device?

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iphone and so on) in offline mode? thanks in advance

Music Fan

Hello Spotify, in my case i´ve got different playlists and in some of them there are same titles as in the others. I just want to know how often is a song downloaded to a music device (android, iph...

Jordi

Community Legend

849 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Iphone 5S no carga las imágenes Spotify

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlosqzda15

Casual Listener

Tengo suscripción Spotify y uso un teléfono Iphone 5S, en el que puedo escuchar audio pero no veo la imagen cuando se ejecuta la música. Aparece en su reemplazo un gran signo musical. Usuario: Carlo...

andresmixco84

Newbie

1045 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Disable Bluetooth to make USB work

Two issues, one solution:1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth would try to connect to the phone (even while plugged in ...

Casual Listener

Two issues, one solution: 1) When using the USB cable from my X1 to my iPhone, playback would stop after a few minutes. This is fixed by DISABLING AUDIO VIA BLUETOOTH. Apparently the blue tooth woul...

Rodrigo

Community Legend

1788 Views

1 replies

0 likes

  • 1788 Views
  • 1 replies
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Stops working on web proxied network after latest update

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authentication. Album art and track listings seem to be w...

Music Fan

Our schools have discovered that Spotify is no longer working properly with our web proxies after the 1.9 release. Seems like a bit of a regression as it worked before. Our web proxies require authen...

Peter__

Community Legend

511 Views

1 replies

0 likes

  • 511 Views
  • 1 replies
  • 0 likes