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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28498 Views

40 replies

8 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93313 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

923 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293071 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123357 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Error message on upgrade

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription" and to contact customer support.. Help!

Newbie

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription"...

Amarro

Community Legend

695 Views

1 replies

0 likes

Upgrade premium
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Unable to play at all

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer." (I am running Chinese version so the above message ...

Casual Listener

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer....

Rodrigo

Community Legend

750 Views

3 replies

0 likes

  • 750 Views
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iphone 6+

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note appears. Has anyone else had this problem? I checked t...

Newbie

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note app...

MattSuda

Spotify Star

825 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

ALBUM ART MISSING!! HELP!!

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than a month that ive had this problem! I've deleted th...

Newbie

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than...

jmalibeeson

Roadie

1862 Views

2 replies

0 likes

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  • 2 replies
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iPod Not Syncing

I plugged my iPod Touch into my Macbook and then clicked on the devices on the left menu in spofity and it still says to plug my ipod into the computer to sync. Anyone else have this problem? Anyone have a solution?

Roadie

I plugged my iPod Touch into my Macbook and then clicked on the devices on the left menu in spofity and it still says to plug my ipod into the computer to sync. Anyone else have this problem? Anyone ...

623 Views

0 replies

0 likes

ipod
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Shuffle Explanation Needed

I fully realise that the massive eyecatching Shuffle Button has caused much discussion, and for me it has raised it's ugly head once again - I was free from it on my much earlier version, but when I updated my iPad App yesterday - there it was - the ...

Regular

I fully realise that the massive eyecatching Shuffle Button has caused much discussion, and for me it has raised it's ugly head once again - I was free from it on my much earlier version, but when I ...

Carina

Community Legend

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
  • 0 likes

Ordenar listas

Buenas! Se puede ordenar las listas de reproducción por la columna "Modificados" (de manera ascendiente o descendiente) en el móvil ?!?! Cada vez que quiero ir a la ultima canción tengo que hacer scroll hasta el final y es un poco engorroso Saludos

Casual Listener

Buenas! Se puede ordenar las listas de reproducción por la columna "Modificados" (de manera ascendiente o descendiente) en el móvil ?!?! Cada vez que quiero ir a la ultima canción tengo que hacer sc...

Lililehmann

Casual Listener

2526 Views

3 replies

2 likes

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Spotify stops playing at the end of every synced song (Local Files)

Every time I listen to a locally synced song (songs transfered to Spotify trough my computer) on my iPhone it plays the whole song but it never continues to the next song. It just stops. There is no such problem when I listen to music that is from Sp...

Casual Listener

Every time I listen to a locally synced song (songs transfered to Spotify trough my computer) on my iPhone it plays the whole song but it never continues to the next song. It just stops. There i...

thecaper

Casual Listener

1222 Views

3 replies

0 likes

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  • 3 replies
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all songs, albums and artists get cleared during the sync

Hi, i saved new album using desktop spotify. Wanted to have it offline on my iPhone so i went to spotify mobile. App started to sync and then suddenly all saved songs, albums and artists dissapeared. I still have my playlists but nothing else... any ...

Casual Listener

Hi, i saved new album using desktop spotify. Wanted to have it offline on my iPhone so i went to spotify mobile. App started to sync and then suddenly all saved songs, albums and artists ...

dourado

Casual Listener

1208 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

airplay fix!

airplay died for me with the new spotify update. i run xbmc on my raspbery pi which supports airplay (xbmc is similar to appletv). i tried raspbmc and openelec, older and nightly builds, but no good.went and removed spotify from my ipad2 and download...

Newbie

airplay died for me with the new spotify update. i run xbmc on my raspbery pi which supports airplay (xbmc is similar to appletv). i tried raspbmc and openelec, older and nightly builds, but no good....

577 Views

0 replies

0 likes

  • 577 Views
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Iphone Spotify Connect Won't Detect Macbook Pro

I have a Macbook Pro with OSx installed. For some reason, when I try to use the iPhone's Spotify Connect function, my Macbook won't even show up in the list of devices. The only device that appears in the list is my iPhone. My roommate has been able ...

Newbie

I have a Macbook Pro with OSx installed. For some reason, when I try to use the iPhone's Spotify Connect function, my Macbook won't even show up in the list of devices. The only device that appears i...

682 Views

0 replies

0 likes

  • 682 Views
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Price when ordered via iOS in App purchase

Hi, Recently I bought the monthly subscription via in app purchase for 12.99€ just to see sometime later that if I had purchased via computer it would have only cost 9.99€. This really sucks!

Casual Listener

Hi,   Recently I bought the monthly subscription via in app purchase  for 12.99€ just to see sometime later that if I had purchased via computer it would have only cost 9.99€.   ...

Amarro

Community Legend

1240 Views

4 replies

0 likes

  • 1240 Views
  • 4 replies
  • 0 likes

Add an album to an existing playlist on iPhone

Is it possible to add an entire album to an existing playlist on the iPhone? I don't see an option to do that from the album's "ellipsis" menu. If this isn't an option right now, it really should be.

Newbie

Is it possible to add an entire album to an existing playlist on the iPhone? I don't see an option to do that from the album's "ellipsis" menu.   If this isn't an option right now, it really...

454 Views

0 replies

0 likes

  • 454 Views
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Solved!! Twitter sharing not working

Spotify won't let me share to Twitter on iOS I keep getting an error message that tells me the connection to Twitter failed any one got any ideas??

Casual Listener

Spotify won't let me share to Twitter on iOS I keep getting an error message that tells me the connection to Twitter failed any one got any ideas??

Amarro

Community Legend

2126 Views

3 replies

0 likes

  • 2126 Views
  • 3 replies
  • 0 likes

iPhone 6 and bluetooth connection

Hey guys, I recently purchased a new car "Nissan Patrol 2014". When I connect my iPhone 6 with the car's bluetooth it works well. Sound is fine, quality is fine, and the data on the car screen gets updated (Artist name, album, track name). However, a...

Casual Listener

Hey guys, I recently purchased a new car "Nissan Patrol 2014". When I connect my iPhone 6 with the car's bluetooth it works well. Sound is fine, quality is fine, and the data on the car screen gets u...

a_badri

Casual Listener

2066 Views

2 replies

0 likes

bluetooth
iOS8
iphone
  • 2066 Views
  • 2 replies
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[Bug] New Desktop & iPad Client breaks a pla

The bug I am talking about, which as I know of affects the iOS [from what I know, iPad] and the PC clients would be that if you have subscribed to another persons "Starred Playlist", you cannot view the songs. As, if you click on the playlist, it sho...

Roadie

The bug I am talking about, which as I know of affects the iOS [from what I know, iPad] and the PC clients would be that if you have subscribed to another persons "Starred Playlist", you cannot view ...

StaticPixel

Roadie

792 Views

1 replies

0 likes

  • 792 Views
  • 1 replies
  • 0 likes

Sharing without Facebook

Hi Spotify Community, I need some help. I've been a Spotify user for years now, but I do not use Facebook. I play music primarily from my iOS devices (iPhone and iPad), but I've noticed that I can't share songs with my friends on Spotify unless I sen...

Casual Listener

Hi Spotify Community, I need some help. I've been a Spotify user for years now, but I do not use Facebook. I play music primarily from my iOS devices (iPhone and iPad), but I've noticed that I ca...

orangetwelve

Casual Listener

1091 Views

2 replies

0 likes

iOS
Mobile
sharing
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  • 2 replies
  • 0 likes

Draging itunes playlists to spotify - mixes up playlist order!

When I drag my playlist from my itunes to spotify (My Music - New playlist) the entire order of songs is jumbled! I have to go into the playlist in Spotify and drag the songs around to recreate the original playlist. Any way to avoid that issue????

Newbie

When I drag my playlist from my itunes to spotify (My Music - New playlist) the entire order of songs is jumbled!  I have to go into the playlist in Spotify and drag the songs around to recreate...

537 Views

0 replies

0 likes

  • 537 Views
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Unable To Play Track

Hi all, I've been having an issue with my Spotify app on my iPhone 5. When connecting over 3G it comes up saying 'unable to play track' this happens on saved playlists and on searched songs (I currently don't have any playlists saved offline). It's n...

Visitor

Hi all,   I've been having an issue with my Spotify app on my iPhone 5. When connecting over 3G it comes up saying 'unable to play track' this happens on saved playlists and on searched song...

Sonjim272

Newbie

3173 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes