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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28572 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93417 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

925 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293111 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123378 Views

19 replies

38 likes

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  • 19 replies
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album covers

Hi, on my iphone 5s my album covers wont come up when i click on the song, it comes up when its at the bottom but not when i click on it. i know its not such a big problem but it is really annoying me. thanks

Casual Listener

Hi,    on my iphone 5s my album covers wont come up when i click on the song, it comes up when its at the bottom but not when i click on it. i know its not such a big problem but it is ...

tomshale

Casual Listener

878 Views

2 replies

0 likes

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Playlists not updating between Computer and iPhone 5s running iOS 8.1

The playlist on my phone is not updating whenever I add or remove songs on my PC. I've tried a clean reinstall, I've tried adding songs directly from my mobile device, but none of this has helped. On my computer it says that I have 840 songs, but on ...

Casual Listener

The playlist on my phone is not updating whenever I add or remove songs on my PC. I've tried a clean reinstall, I've tried adding songs directly from my mobile device, but none of this has helped. ...

Vikungen

Casual Listener

1830 Views

2 replies

0 likes

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  • 2 replies
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Unable to delete playlist on iphone

iPhone keeps crashing when I try to delete the beard album by the beards. Please fix!!

Casual Listener

iPhone keeps crashing when I try to delete the beard album by the beards. Please fix!!

463 Views

0 replies

0 likes

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Copy Link / SMS Sharing no longer plays specified song

Up until recently (perhaps 6 weeks or so), I had been using the SHARE tools to send links of specific songs via the COPY TRACK LINK function. This generated a short link (for example: http://open.spotify.com/track/5xLfQuX5YAfog2JgPz0dpA) which could ...

Casual Listener

Up until recently (perhaps 6 weeks or so), I had been using the SHARE tools to send links of specific songs via the COPY TRACK LINK function. This generated a short link (for example:&...

andrewlowe

Newbie

1462 Views

1 replies

4 likes

Bug iPhone
Bug Sharing
Bug SMS
  • 1462 Views
  • 1 replies
  • 4 likes

Solved!! Spotify cover art

I have updated to the latest version and since then all of my offline music isn't showing the cover art

Newbie

I have updated to the latest version and since then all of my offline music isn't showing the cover art

Ward__23

Newbie

1791 Views

4 replies

1 likes

  • 1791 Views
  • 4 replies
  • 1 likes

How to turn off iOS A2DP

iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Scion) manages two channels separately. However, if I...

Roadie

iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Sc...

1744 Views

0 replies

0 likes

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Toplist iOS - only 10 available options, where are other countries

Hello, could anyone possibly help me out with my problem: on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian and UK toplists and now those are gone. Any tips on that please? Cheers, il...

Casual Listener

Hello,   could anyone possibly help me out with my problem:   on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian an...

351 Views

0 replies

0 likes

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why I can not browse toplists other countries on iOS Spotify client ?

In Desktop app i can browse toplis of any available country. On iOS i can choose one of four countries, but if i choose country different that i'm registered in, then i don't see any playlists at all

Casual Listener

In Desktop app i can browse toplis of any available country. On iOS i can choose one of four countries, but if i choose country different that i'm registered in, then i  don't see any playlists ...

iluv3city

Casual Listener

551 Views

1 replies

0 likes

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Shuffle is always on now solved by uninstalling the app and install again

I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad.I can turn the icon grey without any effect. I have tried to log on and off

Casual Listener

I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad. I can turn the icon grey without any effect. I have tried to log on and ...

479 Views

0 replies

0 likes

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It works!

Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the search bar with three lines. Click on that and then...

Newbie

Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the ...

361 Views

0 replies

0 likes

  • 361 Views
  • 0 replies
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How to free up more iPhone space?

My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?

Newbie

My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?

Carina

Community Legend

589 Views

2 replies

0 likes

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  • 2 replies
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Syncing to iPod

I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.

Casual Listener

I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.

Ffotolady

Casual Listener

802 Views

4 replies

0 likes

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  • 4 replies
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iOS app crashing often after 1 minute of playing

Hello, my problem started in the last week of September, probably after an update of the iOS app. Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only to 1 song (90% of cases) or is very slow and laggy (10% of cases). Con...

Casual Listener

Hello, my problem started in the last week of September, probably after an update of the iOS app.   Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only t...

nwinx

Casual Listener

1518 Views

4 replies

0 likes

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  • 4 replies
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"Something went wrong"

Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time. I am seriously considering quitting my premium spotify. My songs stop and start randomly, I always get "your o...

Newbie

Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time.  I am seriously considering quitting my premium spotif...

mduncan93

Newbie

1420 Views

3 replies

0 likes

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  • 3 replies
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Crash of spotify trying to syncronize an iPod Classic 5th generation

Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for the first time with spotify opened, Spotify asked me to ...

Casual Listener

Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for ...

Jordi

Community Legend

463 Views

1 replies

0 likes

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  • 1 replies
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Issue with my log in

Hello there!I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days".I forgot the password of my account and after I proceed all of those ...

Newbie

Hello there! I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days". I forgot the...

Grace

Spotify

651 Views

2 replies

0 likes

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iPod Touch (4th Generation) crashes with sync

I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1400 songs), it always crashes after about every 25 ...

Newbie

I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1...

Amarro

Community Legend

1788 Views

1 replies

0 likes

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  • 1 replies
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Connectivity issue with I phone app

Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My service is good. Full bars 4g ... I've contact AT&T...

Newbie

Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My ...

Amarro

Community Legend

580 Views

3 replies

0 likes

  • 580 Views
  • 3 replies
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Solved!! Album covers not working

Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/. Even shows up on the lock screen like that. Does a...

Newbie

Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/....

MattSuda

Spotify Star

2232 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify Connect on my iPhone can't find my iMac.

Hi all. according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct? I tried everything but iMac is not on the connected devices list and I can't find any settings on the compu...

Casual Listener

Hi all.    according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct?   I tried everything but ...

MattSuda

Spotify Star

3883 Views

5 replies

0 likes

  • 3883 Views
  • 5 replies
  • 0 likes