Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
- 388376 Views
- 123 replies
- 27 likes
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).
Newbie
Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).
Jugga99
Newbie
917 Views
3 replies
0 likes
There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to a playlist, the view mode the playlists go to is Date-...
Regular
There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to ...
Marco
Community Legend
644 Views
1 replies
0 likes
I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music note in grayscale
Newbie
I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music not...
MattSuda
Spotify Star
1003 Views
1 replies
0 likes
Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. And yes I'm sure I'm copying the right one. This is becoming really i...
Casual Listener
Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. ...
795 Views
0 replies
0 likes
So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...
Music Fan
So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...
Internetgirl07
Regular
1506 Views
3 replies
0 likes
Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track" and then just crashes! Or it just doesn't sound,...
Casual Listener
Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich ...
Koki84
Casual Listener
2285 Views
6 replies
0 likes
Would love to see sorting according to date in the iphone App.
Newbie
Would love to see sorting according to date in the iphone App.
403 Views
0 replies
0 likes
Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.
Newbie
Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.
366 Views
0 replies
1 likes
Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop client v.9.14.13. New added playlists don't show up on the iPhone or...
Gig Goer
Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop cl...
Amarro
Community Legend
797 Views
1 replies
0 likes
i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear music, but it stops when i lock my screen or return to...
Casual Listener
i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear mus...
MichaelW
Community Legend
1428 Views
2 replies
0 likes
Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?
Regular
Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?
Carina
Community Legend
885 Views
5 replies
0 likes
Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save the playlist for offline. Basically all music I want for offline...
Casual Listener
Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save th...
BenjaminSweney
Casual Listener
2354 Views
6 replies
0 likes
I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This has been occurring off and on the past few weeks b...
Newbie
I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This...
367 Views
0 replies
0 likes
Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?
Visitor
Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?
user-removed
Not applicable
2458 Views
7 replies
1 likes
Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm unable to get back to spotify. The only way I coul...
Newbie
Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm...
kbrooksc
Community Legend
769 Views
1 replies
0 likes
My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue).When trying to play a track it looks like the picture below: A...
Newbie
My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue). When tr...
MichaelW
Community Legend
532 Views
1 replies
0 likes
Yes I have, and I don't have spotify for android. I have an iPhone
Casual Listener
Yes I have, and I don't have spotify for android. I have an iPhone
Daniel
Community Legend
367 Views
1 replies
0 likes
is there a spotify compatible with ios 5 ipad?please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.
Newbie
is there a spotify compatible with ios 5 ipad? please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.
Amarro
Community Legend
468 Views
1 replies
0 likes
I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not save and have a red exclamation point next to them....
Newbie
I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not ...
Missing
Newbie
6444 Views
2 replies
0 likes