Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Forum Posts

New iPhone Feature: Spotify Lock Screen widget

Now you can open Spotify on your iPhone even faster with the new Lock Screen widget! After you add the new Spotify widget to your Lock Screen, tapping on it will quickly open the Spotify app. So whether you're busy on the go, in the car, or at home, ...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 14317 Views
  • 1 replies
  • 1 likes
  • 14317 Views
  • 1 replies
  • 1 likes

Downloading music on Apple Watch

Hey folks!Here's a few tips & tricks to share about downloading music from Spotify on your Apple Watch! - If you're looking to get started, check this out! Not seeing the 'Download to Apple Watch'-button yet? Make sure your Spotify app is up-to-date ...

  • Community Legend
  • Camila73
  • Visitor
  • 83237 Views
  • 125 replies
  • 33 likes
  • 83237 Views
  • 125 replies
  • 33 likes

Solved!! I have a different interface compared to my friends

Plan Premium Country Hong Kong Device iPhone XS Operating System iOS 13.1.3 My Question or Issue I have just start using Spotify and I realise my interface in artists is different from those of my friends. My friends have the number of liked songs un...

  • Newbie
  • n0hero
  • Casual Listener
  • 19382 Views
  • 8 replies
  • 0 likes
  • 19382 Views
  • 8 replies
  • 0 likes

Can't see our AV receiver with one of our account

We're playing music through spotify connect on our Yamaha RX-V675. If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the one connected, even though we're both premium, the receiver doesn...

  • Regular
  • We're playing music through spotify connect on our Yamaha RX-V675.   If I'm the one connected, on the iPad app, I can see this receiver and it works perfectly fine. But if my wife is the o...
  • Peter__
  • Community Legend
  • 1071 Views
  • 6 replies
  • 0 likes
  • 1071 Views
  • 6 replies
  • 0 likes

iPod Nano 3G empty after successful synchronisation with spotify

Hi everybody,I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please help me what the Problem Fouls be...

  • Newbie
  • Hi everybody, I have connected my iPod successful with spotify and the syncronisation was also successful . After disconnecting the iPod it. was empty. The transfered musik was not ob it. Please he...
  • robzim737
  • Community Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • 433 Views
  • 1 replies
  • 0 likes

Playlist gone

I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get them back? I tried going to the deleted playlist site ...

  • Newbie
  • I signed-up for premium but kept being interrupted by commercials. I was recommended to reinstall spotify on my iPad. I did so, and now my playlist are all gone! Can anybody help me on how to get t...
  • robzim737
  • Community Legend
  • 335 Views
  • 2 replies
  • 0 likes
  • 335 Views
  • 2 replies
  • 0 likes

Solved!! Albums on desktop, not in iOS

I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in the iOS app. WTF?

  • Casual Listener
  • I have approximately 150 albums saved in the desktop version of Spotify. They WERE formerly available in the iOS app. I can still access them on the desktop (Windoze) but now they don't show up in th...
  • Rodrigo
  • Community Legend
  • 371 Views
  • 2 replies
  • 0 likes
  • 371 Views
  • 2 replies
  • 0 likes

Songs not available on Ipod

While I am still angry about the 10000 Songs my music limit and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy – War Eternal) . It is available on Android and Desktop....

  • Regular
  • While I am still angry about the 10000 Songs my music limit  and gave up on saving records whih does not work anymore anyways now I'd just like to listen to the new Arch Enemy record (Arch Enemy...
  • sebbes
  • Regular
  • 399 Views
  • 5 replies
  • 0 likes
  • 399 Views
  • 5 replies
  • 0 likes

Solved!! $5 subscription with ads on iPhone

Hi, I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads. Is this normal behavior? Thank you

  • Casual Listener
  • Hi,   I am using the $5 subscription, and when listening to music on my iPhone over WiFi, I have to listen to ads.   Is this normal behavior?   Thank you
  • Joe
  • Community Legend
  • 397 Views
  • 3 replies
  • 0 likes
  • 397 Views
  • 3 replies
  • 0 likes

Solved!! Local files not syncing to iPhone 4S, phone not appearing under "devices."

I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it acceptable that Spotify moderators simply state the obviou...

  • Casual Listener
  • I've read through a lot of similar posts, but still do not have a solution. I have a premium account, am connected to the same Wifi network on my desktop and phone, etc. etc. I do not find it accepta...
  • deanfourie
  • Regular
  • 3349 Views
  • 21 replies
  • 3 likes
  • 3349 Views
  • 21 replies
  • 3 likes

Spotify shutting down and "saved" music not actually saving

Hi there, I also just sent an email to Customer Support about this. Let's see if I actually get a response. I primarily use Spotify Premium on my iPhone 5c. I just upgraded from an iPhone 4S, which I had used for about 8 months with Spotify on it. My...

  • Regular
  • Hi there,   I also just sent an email to Customer Support about this. Let's see if I actually get a response.   I primarily use Spotify Premium on my iPhone 5c. I just upgraded from...
  • Joe
  • Community Legend
  • 1205 Views
  • 12 replies
  • 0 likes
  • 1205 Views
  • 12 replies
  • 0 likes

Updated iPad/iPhone app only showing edited albums.

I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albums. Is this just a bug with the new app or will I o...

  • Newbie
  • I updated my iPad and iPhone app yesterday and the albums I was listening to have disappeared. It used to show both versions of the album, regular and edited, now I can only see edited / amended albu...
  • camomerl
  • Newbie
  • 8458 Views
  • 25 replies
  • 2 likes
  • 8458 Views
  • 25 replies
  • 2 likes

can´t see my playlists

Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and "local files" but both were empty. On the computer...

  • Casual Listener
  • Hey ! Yesterday the spotify app on my iphone 5 crashed and when I restarted it all my playlists were "gone". I couldn´t see anything on "your music" at all. Or there were two lists; the "starred" and...
  • Joe
  • Community Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

I tried to sync my mobile phone to my computer and lost all my music

I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer. Somehow all of a sudden, I had to sign up for a premium account again becuase it was showing that I just have a free account and I've lost al...

  • Newbie
  • I tried to sync my mobile (android) phone to the computer so I could have all my saved music on my computer.  Somehow all of a sudden, I had to sign up for a premium account again becuase it was...
  • Joe
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Need help - ASAP!!! Spotify Connect

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my phone doesn't see my Mac! iPhone 5C Brand Spanking New MacBook Ai...

  • Casual Listener
  • I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!!   Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my pho...
  • Joe
  • Community Legend
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Iphone 5 offline playlists won't sync completely

Hey there, I have a problem with my playlists using them offline. I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music offline because the playlists will not sync- that means in the playlists so...

  • Newbie
  • Hey there,   I have a problem with my playlists using them offline.   I have a premium account and a couple of playlists. For a couple of weeks now I can't listen to all my music of...
  • Joe
  • Community Legend
  • 1094 Views
  • 3 replies
  • 0 likes
  • 1094 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Premium: playlists on iPod 4 disappeared / won't sync again with desktop

Hi, I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here. Since about 2 or 3 weeks ago all the playlists that I had synced from my desktop (...

  • Casual Listener
  • Hi,   I found a link to a support request form on the forum, but since I didn't receive a useful answer besides some autoreply confirmation, I'm posting my problem here.   Since abo...
  • _dayvancowboy_
  • Casual Listener
  • 1492 Views
  • 5 replies
  • 0 likes
  • 1492 Views
  • 5 replies
  • 0 likes

Do not see your music on ipad

Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this correct?

  • Newbie
  • Hi I just got the new updated app on my phone and I really like the your music feature. I do not see this on my iPad on the left though. I am logged into the same account on the iPad. Is this corr...
  • Joe
  • Community Legend
  • 246 Views
  • 1 replies
  • 0 likes
  • 246 Views
  • 1 replies
  • 0 likes

Downloading a single song to iphone

How do I download a single song to my iphone.I can see the playlist syn offline but how do I download a single song

  • Roadie
  • How do I download a single song to my iphone. I can see the playlist syn offline but how do I download a single song
  • Arsenal-rule
  • Roadie
  • 483 Views
  • 2 replies
  • 0 likes
  • 483 Views
  • 2 replies
  • 0 likes

When I save an album the track order is wrong

Hello everyone, I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but the track order is completely wrong. This does not happen often,...

  • Casual Listener
  • Hello everyone,   I have an issue with Spotify application on iOS. The problem is when I save an album and set it to be available offline, the album is indeed saved for offline access but th...
  • theajvan
  • Casual Listener
  • 358 Views
  • 2 replies
  • 0 likes
  • 358 Views
  • 2 replies
  • 0 likes

Sync Help!

Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks only 6 appear they're not even listed, they appear...

  • Newbie
  • Hi am looking for some help am trying to sync local files to my iphone 4 I make a playlist set it to offline and set it syncing but when I look at the files offline on the iphone out of the 15 tracks...
  • Peter__
  • Community Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Songs unavailable but still shown in playlist - IPhone App

Hello I have a strange issue with Spotify on my new IPhone 4S My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on. However, there are now only 699 of those available once I have restored spotify to my new phone...

  • Casual Listener
  • Hello   I have a strange issue with Spotify on my new IPhone 4S   My previous phone was damaged and so had to be replaced I have a playlist with 817 songs on.  However, there a...
  • paulinuk
  • Casual Listener
  • 1303 Views
  • 2 replies
  • 0 likes
  • 1303 Views
  • 2 replies
  • 0 likes

Solved!! I have to sync back all my song.

Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any solution? Thank you.

  • Newbie
  • Idk why i need to do that? Cause it's already synced. I already clicked the available offline. But this happened because after my premium finished i upgrade it back. And i have to sync all back. Any ...
  • Joe
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes