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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43348 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108991 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

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  • 62 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127792 Views

19 replies

38 likes

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  • 19 replies
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Play queue items don't appear or queue incorrectly?

I've noticed strange behaviour in 2.0.0.1643 with regards to play queues?I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artist. I did this, located a song and picked queue - when I...

Casual Listener

I've noticed strange behaviour in 2.0.0.1643 with regards to play queues? I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artis...

365nice

Casual Listener

600 Views

1 replies

0 likes

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How do I register Three Devices with Spotify Premium

I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that? I am able to get my wife's to work when I log in with MY facebook credentials ... but then I get a message on MY ipad that I am co...

Newbie

I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that?   I am able to get my wife's to work when I log in with MY facebook cr...

Carina

Community Legend

2430 Views

1 replies

0 likes

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  • 1 replies
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Spotify / İpod Sync

I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs.

Casual Listener

I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs. &...

Tynwald

Casual Listener

1120 Views

3 replies

0 likes

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More Efficient Playlist Curation?

Has the ability to delete songs off of my playlists with a simple left swipe been considered? My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a couple songs later. Right now if I want to delete a song I have to ...

Roadie

Has the ability to delete songs off of my playlists with a simple left swipe been considered?   My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a coupl...

scottydo

Roadie

979 Views

2 replies

0 likes

curation
iOS
Playlist iOS
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LOCAL FILES DO NOT PLAY ON MOBILE IPHONE 6

I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do? I can listen to them on my laptop or my itunes bu...

Newbie

I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do...

rtort16

Casual Listener

2379 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Solved!! Saved songs are deleted

I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renewing the spotify account. And no: It cannot be the r...

Regular

I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renew...

wernerF

Regular

3947 Views

4 replies

0 likes

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  • 4 replies
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Album art work NOT THERE

This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?

Newbie

This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?

MattSuda

Spotify Star

922 Views

1 replies

0 likes

Art work
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iPad- app crashes when I attempt to turn on Scrobbling

I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentarily freezes and then crashes. My iPad 2's iOS is up t...

Regular

I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentaril...

kmd6vr22

Newbie

2680 Views

11 replies

0 likes

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Error message on upgrade

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription" and to contact customer support.. Help!

Newbie

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription"...

Amarro

Community Legend

711 Views

1 replies

0 likes

Upgrade premium
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Unable to play at all

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer." (I am running Chinese version so the above message ...

Casual Listener

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer....

Rodrigo

Community Legend

789 Views

3 replies

0 likes

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iphone 6+

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note appears. Has anyone else had this problem? I checked t...

Newbie

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note app...

MattSuda

Spotify Star

843 Views

1 replies

0 likes

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  • 1 replies
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ALBUM ART MISSING!! HELP!!

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than a month that ive had this problem! I've deleted th...

Newbie

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than...

jmalibeeson

Roadie

1890 Views

2 replies

0 likes

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iPod Not Syncing

I plugged my iPod Touch into my Macbook and then clicked on the devices on the left menu in spofity and it still says to plug my ipod into the computer to sync. Anyone else have this problem? Anyone have a solution?

Roadie

I plugged my iPod Touch into my Macbook and then clicked on the devices on the left menu in spofity and it still says to plug my ipod into the computer to sync. Anyone else have this problem? Anyone ...

644 Views

0 replies

0 likes

ipod
  • 644 Views
  • 0 replies
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Shuffle Explanation Needed

I fully realise that the massive eyecatching Shuffle Button has caused much discussion, and for me it has raised it's ugly head once again - I was free from it on my much earlier version, but when I updated my iPad App yesterday - there it was - the ...

Regular

I fully realise that the massive eyecatching Shuffle Button has caused much discussion, and for me it has raised it's ugly head once again - I was free from it on my much earlier version, but when I ...

Carina

Community Legend

688 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ordenar listas

Buenas! Se puede ordenar las listas de reproducción por la columna "Modificados" (de manera ascendiente o descendiente) en el móvil ?!?! Cada vez que quiero ir a la ultima canción tengo que hacer scroll hasta el final y es un poco engorroso Saludos

Casual Listener

Buenas! Se puede ordenar las listas de reproducción por la columna "Modificados" (de manera ascendiente o descendiente) en el móvil ?!?! Cada vez que quiero ir a la ultima canción tengo que hacer sc...

Lililehmann

Casual Listener

2556 Views

3 replies

2 likes

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  • 3 replies
  • 2 likes

Spotify stops playing at the end of every synced song (Local Files)

Every time I listen to a locally synced song (songs transfered to Spotify trough my computer) on my iPhone it plays the whole song but it never continues to the next song. It just stops. There is no such problem when I listen to music that is from Sp...

Casual Listener

Every time I listen to a locally synced song (songs transfered to Spotify trough my computer) on my iPhone it plays the whole song but it never continues to the next song. It just stops. There i...

thecaper

Casual Listener

1260 Views

3 replies

0 likes

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  • 3 replies
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all songs, albums and artists get cleared during the sync

Hi, i saved new album using desktop spotify. Wanted to have it offline on my iPhone so i went to spotify mobile. App started to sync and then suddenly all saved songs, albums and artists dissapeared. I still have my playlists but nothing else... any ...

Casual Listener

Hi, i saved new album using desktop spotify. Wanted to have it offline on my iPhone so i went to spotify mobile. App started to sync and then suddenly all saved songs, albums and artists ...

dourado

Casual Listener

1256 Views

1 replies

0 likes

  • 1256 Views
  • 1 replies
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airplay fix!

airplay died for me with the new spotify update. i run xbmc on my raspbery pi which supports airplay (xbmc is similar to appletv). i tried raspbmc and openelec, older and nightly builds, but no good.went and removed spotify from my ipad2 and download...

Newbie

airplay died for me with the new spotify update. i run xbmc on my raspbery pi which supports airplay (xbmc is similar to appletv). i tried raspbmc and openelec, older and nightly builds, but no good....

600 Views

0 replies

0 likes

  • 600 Views
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Iphone Spotify Connect Won't Detect Macbook Pro

I have a Macbook Pro with OSx installed. For some reason, when I try to use the iPhone's Spotify Connect function, my Macbook won't even show up in the list of devices. The only device that appears in the list is my iPhone. My roommate has been able ...

Newbie

I have a Macbook Pro with OSx installed. For some reason, when I try to use the iPhone's Spotify Connect function, my Macbook won't even show up in the list of devices. The only device that appears i...

694 Views

0 replies

0 likes

  • 694 Views
  • 0 replies
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