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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 85744 Views
  • 19 replies
  • 38 likes
  • 85744 Views
  • 19 replies
  • 38 likes

Ipod Nano 7th gen SYNC to spotify?

Hello.I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music.The question is, am i able to (for free) get songs from my spotify (im using premium) to my iPod nano?Don't really want to spend 1400 SEK (aroun...

  • Casual Listener
  • Hello. I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music. The question is, am i able to (for free) get songs from my spotify (im using premium)...
  • Peter__
  • Community Legend
  • 3837 Views
  • 3 replies
  • 0 likes
  • 3837 Views
  • 3 replies
  • 0 likes

Newest Spotify iPhone App Slow and Unresponsive

I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the app frequently takes a few seconds to respond. Someti...

  • Casual Listener
  • I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the ap...
  • going_postal
  • Music Fan
  • 6611 Views
  • 11 replies
  • 8 likes
  • 6611 Views
  • 11 replies
  • 8 likes

Solved!! Music stops when my Iphone 6 (iOS 8.0.2) locks or using another app/task

Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me please with this please? Oh, I have version 1.8.0....

  • Casual Listener
  • Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me...
  • Robnguyen03
  • Casual Listener
  • 4343 Views
  • 3 replies
  • 0 likes
  • 4343 Views
  • 3 replies
  • 0 likes

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play.

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library. Previously, when I would sync these to my phone fr...

  • Casual Listener
  • Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library....
  • 613 Views
  • 0 replies
  • 1 likes
  • 613 Views
  • 0 replies
  • 1 likes

Camera lock-screen bug iOS 8

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...

  • Newbie
  • I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8).   I like to listen to my ofline-starred playlist on Spotify during so...
  • Peter__
  • Community Legend
  • 486 Views
  • 1 replies
  • 0 likes
  • 486 Views
  • 1 replies
  • 0 likes

Unsupported file format

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...

  • Newbie
  • Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...
  • Peter__
  • Community Legend
  • 729 Views
  • 1 replies
  • 0 likes
  • 729 Views
  • 1 replies
  • 0 likes

Offline syncing/downloading only works for single songs and not entire playlist folders

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try to sync one of these folders by tapping the "edit" b...

  • Roadie
  • Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try t...
  • radiuz
  • Roadie
  • 671 Views
  • 2 replies
  • 0 likes
  • 671 Views
  • 2 replies
  • 0 likes

Solved!! Payd but no premium

hii have make a premium mebership in the apple app store (6 months)and in my spotify app im still a free useri have reinstalled the app and try to logout / login but i m still a free usercan you help me ?

  • Casual Listener
  • hi i have make a premium mebership in the apple app store (6 months) and in my spotify app im still a free user i have reinstalled the app and try to logout / login but i m still a free user ...
  • CruderFive1
  • Casual Listener
  • 1237 Views
  • 2 replies
  • 0 likes
  • iphone 6 plus
  • 1237 Views
  • 2 replies
  • 0 likes

App says waiting..

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top of the app.I am able to download other apps,I have ...

  • Casual Listener
  • Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top ...
  • Spotifyuser666
  • Casual Listener
  • 1327 Views
  • 2 replies
  • 0 likes
  • 1327 Views
  • 2 replies
  • 0 likes

Spotify won't sync local files to iPhone 5S

Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on the same WLAN. It's marked as "trusted" in Windows. 2. The iPhone is liste...

  • Casual Listener
  •  Description Spotify will not sync local files to the phone.   A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on th...
  • pmcmva
  • Casual Listener
  • 3681 Views
  • 4 replies
  • 0 likes
  • 3681 Views
  • 4 replies
  • 0 likes

Solved!! Starred tracks are missing

Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the same issue and it was resolved for them, but I'm not sure how...

  • Casual Listener
  • Hi,   I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the...
  • Jason
  • Spotify Legend
  • 574 Views
  • 3 replies
  • 0 likes
  • 574 Views
  • 3 replies
  • 0 likes

Spotify won't open on iPhone 6 plus

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

  • Newbie
  • Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(
  • blake
  • Community Legend
  • 1866 Views
  • 1 replies
  • 0 likes
  • 1866 Views
  • 1 replies
  • 0 likes

Updated to ios8 and playlists stopped working

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixes for this?

  • Newbie
  • I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixe...
  • jeffmoore1986
  • Casual Listener
  • 842 Views
  • 2 replies
  • 0 likes
  • iOS 8
    Playlists
    won't play
  • 842 Views
  • 2 replies
  • 0 likes

Losing all my offline playlists on iPhone 5

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...

  • Music Fan
  • Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files.   I h...
  • meahtenoha
  • Spotify
  • 5249 Views
  • 48 replies
  • 0 likes
  • 5249 Views
  • 48 replies
  • 0 likes

iPhone USB syncing

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

  • Newbie
  • I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?
  • PeterMuc
  • Roadie
  • 3326 Views
  • 2 replies
  • 1 likes
  • 3326 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't start

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!

  • Casual Listener
  • Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...
  • Beto741101
  • Casual Listener
  • 1693 Views
  • 11 replies
  • 0 likes
  • 1693 Views
  • 11 replies
  • 0 likes

Feedback request: My Spotify isn't working on my phone

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...

  • Casual Listener
  • I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...
  • mb777
  • Casual Listener
  • 988 Views
  • 4 replies
  • 0 likes
  • 988 Views
  • 4 replies
  • 0 likes

App Crashing on iPhone

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but that's it. I've tried uninstalling and reinstallin...

  • Casual Listener
  • Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but...
  • Ryry013
  • Regular
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Songs do not show in Facebook Section??

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's public and the tunes show up in my Recent Activity feed... but no Sp...

  • Casual Listener
  • I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared?  Something change?  Ive looked at all my settings.  The app's...
  • johnnyhounddog
  • Casual Listener
  • 665 Views
  • 2 replies
  • 0 likes
  • 665 Views
  • 2 replies
  • 0 likes

Playlists not loading on iOS 8 on iPad

Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad

  • Casual Listener
  • Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad
  • Joppesj
  • Newbie
  • 968 Views
  • 2 replies
  • 0 likes
  • load
    Playlist iOS
  • 968 Views
  • 2 replies
  • 0 likes