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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

35847 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

101094 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1245 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298069 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125398 Views

19 replies

38 likes

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How to turn off iOS A2DP

iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Scion) manages two channels separately. However, if I...

Roadie

iOS is primative compared with Android. There, you can manage phone and A2DP channels separately. But iOS lumps them together. Which means music starts playing every time I get in the car. My car (Sc...

1759 Views

0 replies

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Toplist iOS - only 10 available options, where are other countries

Hello, could anyone possibly help me out with my problem: on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian and UK toplists and now those are gone. Any tips on that please? Cheers, il...

Casual Listener

Hello,   could anyone possibly help me out with my problem:   on iOS device, after I go to Browse / toplist - there are only 10 options available? I used to listen to US, Italian an...

354 Views

0 replies

0 likes

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why I can not browse toplists other countries on iOS Spotify client ?

In Desktop app i can browse toplis of any available country. On iOS i can choose one of four countries, but if i choose country different that i'm registered in, then i don't see any playlists at all

Casual Listener

In Desktop app i can browse toplis of any available country. On iOS i can choose one of four countries, but if i choose country different that i'm registered in, then i  don't see any playlists ...

iluv3city

Casual Listener

554 Views

1 replies

0 likes

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Shuffle is always on now solved by uninstalling the app and install again

I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad.I can turn the icon grey without any effect. I have tried to log on and off

Casual Listener

I have premium on my desktop and on my ipad. Everything works on the desktop, but I can not turn the shuffle off on the ipad. I can turn the icon grey without any effect. I have tried to log on and ...

487 Views

0 replies

0 likes

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It works!

Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the search bar with three lines. Click on that and then...

Newbie

Hey the new Spotify update just came out and if you go on your playlist or your library and swipe from the top like you were doing a search on the apple music app. There is a little sign next to the ...

364 Views

0 replies

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How to free up more iPhone space?

My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?

Newbie

My 16GB iPhone 4S almost runs out of space. What should I do if I don't wanna delete my photos?

Carina

Community Legend

617 Views

2 replies

0 likes

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Syncing to iPod

I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.

Casual Listener

I have carefully followed all the instructions to sync my playlists to my iPod but it will not do it - I have done so successfully with my iPad.

Ffotolady

Casual Listener

823 Views

4 replies

0 likes

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iOS app crashing often after 1 minute of playing

Hello, my problem started in the last week of September, probably after an update of the iOS app. Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only to 1 song (90% of cases) or is very slow and laggy (10% of cases). Con...

Casual Listener

Hello, my problem started in the last week of September, probably after an update of the iOS app.   Whenever I launch the app, it crashes after 1 or 2 minutes letting me listen only t...

nwinx

Casual Listener

1543 Views

4 replies

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"Something went wrong"

Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time. I am seriously considering quitting my premium spotify. My songs stop and start randomly, I always get "your o...

Newbie

Everytime I try to save a song I like on the radio - it won't save and it give me a message "something went wrong!" - happens ALL the time.  I am seriously considering quitting my premium spotif...

mduncan93

Newbie

1458 Views

3 replies

0 likes

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Crash of spotify trying to syncronize an iPod Classic 5th generation

Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for the first time with spotify opened, Spotify asked me to ...

Casual Listener

Hello people. I have an iPod classic 5th generation. I installed the last firmwareof iPod (1.3), the last iTunes and the last version of spotify. I am on Windows. When I connercted the iPod for ...

Jordi

Community Legend

477 Views

1 replies

0 likes

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Issue with my log in

Hello there!I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days".I forgot the password of my account and after I proceed all of those ...

Newbie

Hello there! I can not log into my Spotify account with my Facebook or email. If I try to log in with my Facebook account it says that: "You can only use Spotify aboard for 14 days". I forgot the...

Grace

Spotify

667 Views

2 replies

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iPod Touch (4th Generation) crashes with sync

I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1400 songs), it always crashes after about every 25 ...

Newbie

I have an old iPod touch that I use for music in my car as it has an old iPod wire and I just transitioned to Spotify Premium and got Spotify for iOS 6. Whenever I'm trying to sync all of my music (1...

Amarro

Community Legend

1799 Views

1 replies

0 likes

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Connectivity issue with I phone app

Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My service is good. Full bars 4g ... I've contact AT&T...

Newbie

Hi, this week I started having a problem with my spotify streaming. I will be listening for a half hour and all is fine and then it starts getting choppy and then just quits playing all together. My ...

Amarro

Community Legend

603 Views

3 replies

0 likes

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Solved!! Album covers not working

Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/. Even shows up on the lock screen like that. Does a...

Newbie

Ok so I have a iPhone 5c and I have spotify premium and when I go into the app, in the corner there is a little album cover, but when I tap on it and make it full screen it's the black music note :/....

MattSuda

Spotify Star

2254 Views

1 replies

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Solved!! Spotify Connect on my iPhone can't find my iMac.

Hi all. according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct? I tried everything but iMac is not on the connected devices list and I can't find any settings on the compu...

Casual Listener

Hi all.    according to the Spotify's FAQ I see that I can use Spotify connect to find my iMac and control it through the phone. is this correct?   I tried everything but ...

MattSuda

Spotify Star

3923 Views

5 replies

0 likes

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Solved!! Syncing a song at a time - iOS 6.1.6. - Premium

Hello, I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it automatically (as it did on my laptop) nor did I find an option do synce...

Casual Listener

Hello,    I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it auto...

canalcaveira

Casual Listener

2493 Views

5 replies

0 likes

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Solved!! Spotify Connect with Mac OS X

Hello, I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in my apartment. When I open the Spotify Connect feature on my iPh...

Newbie

Hello,   I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in m...

MattSuda

Spotify Star

11086 Views

2 replies

0 likes

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Solved!! Computer won't show up in Connect in app

I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select what to sync. However, the Connect window in my app on...

Casual Listener

I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select wha...

MattSuda

Spotify Star

27200 Views

9 replies

0 likes

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Solved!! Shuffle is always on

This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play, that doesn't turn it off. What's up?

Visitor

This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play,...

user-removed

Not applicable

2405 Views

3 replies

0 likes

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How to rearrange the order playlists appear in the 'Your Music' folder

On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to put ones such as 'Running' or 'Weekend' at the bottom...

Newbie

On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to pu...

Jordi

Community Legend

773 Views

1 replies

0 likes

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