Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
3 weeks ago
sapmi
Music Fan
58548 Views
16 replies
36 likes

58548 Views
16 replies
36 likes

how can i resolve my app crashing issue?

for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause this. IVe tried every possibel way to fix it throug...

taytay1231
Newbie
for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause ...
2014-10-13 10:27:15 AM
2014-10-13 12:59:02 PM
dswatman
Newbie
410 Views
2 replies
0 likes

410 Views
2 replies
0 likes

Spotify doesn't work in iOS 8

I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!

Jenniferjune
Newbie
I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!
2014-10-13 4:06:15 AM
2014-10-13 7:01:51 AM
MattSuda
Spotify Star
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

Solved!! Iphone not showing up in devices/ Unable to sync local files

I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem. Also, my iphone was turned on all the time on the...

rsaade
Regular
I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem...
2013-10-11 1:56:19 AM
2014-10-12 12:51:17 AM
Gsm
Newbie
9179 Views
14 replies
0 likes

9179 Views
14 replies
0 likes

Remove second last song - Bug report

When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the last song, but rather it just stops and resets to t...

Feddar
Gig Goer
When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the ...
2014-10-12 10:40:13 PM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Solved!! Crash after selecting Spotify share.

After selecting share via spotify from a song the app crashes every time.Iphone 4S 8.0.2

RyanKR
Newbie
After selecting share via spotify from a song the app crashes every time. Iphone 4S 8.0.2
2014-10-12 9:30:05 AM
2014-10-12 9:18:03 PM
nesskehoe
Regular
3915 Views
4 replies
1 likes

3915 Views
4 replies
1 likes

All playlists are gone (fixed)

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed to find on my account. What do I do? Edit: I managed...

Prestige
Roadie
Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed t...
2014-10-12 8:00:00 PM
243 Views
0 replies
0 likes

243 Views
0 replies
0 likes

Spotify won't show my downloaded albums

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

jeremykaye-gb
Casual Listener
Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...
2014-10-12 7:23:41 PM
383 Views
0 replies
0 likes

383 Views
0 replies
0 likes

Iphone spotify app wont open

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea what to do and feel like I'm wasting my money as it ha...

Evsmckevs
Newbie
I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea wha...
2014-10-12 7:17:34 PM
720 Views
0 replies
2 likes

720 Views
0 replies
2 likes

Superuser Contribution Spotify app download on iPhone stuck on logo scren

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Sarahvee8
Casual Listener
I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.
2014-10-12 6:21:59 AM
2014-10-12 6:50:40 PM
Sarahvee8
Casual Listener
3618 Views
3 replies
0 likes
Download error

3618 Views
3 replies
0 likes

Solved!! Adding new songs to existing playslists not working in iOS 8 app

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I can no longer add new songs to my existing playlist folders, when...

radiuz
Roadie
I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I c...
2014-10-11 4:31:37 PM
2014-10-12 5:59:06 PM
radiuz
Roadie
2730 Views
6 replies
0 likes

2730 Views
6 replies
0 likes

how to enable ALL music for offline playing?

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to have to do that again. I get that everything will ...

disconnekt
Regular
I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to...
2014-10-10 7:35:08 PM
2014-10-12 5:39:01 PM
radiuz
Roadie
936 Views
4 replies
0 likes

936 Views
4 replies
0 likes

Unable to save albums on my IOS Desktop app

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I have now way to save songs to my desktop app?? Can anyone advise?...

Andy12no
Newbie
Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I hav...
2014-10-12 9:48:30 AM
2014-10-12 5:38:19 PM
Peter__
Community Legend
439 Views
2 replies
0 likes

439 Views
2 replies
0 likes

issue on multiple devices

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listening to music out starts on the other phone then if ...

tam_staple
Newbie
I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listen...
2014-10-12 12:39:52 PM
2014-10-12 5:37:02 PM
Peter__
Community Legend
510 Views
2 replies
0 likes
multiple devices

510 Views
2 replies
0 likes

Solved!! Spotify won't open after the latest Spotify update

Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdown and takes me back to my ipad home screen. It's so frustrating...

rf1969
Casual Listener
Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdow...
2014-10-11 6:45:36 PM
2014-10-12 4:55:28 PM
rf1969
Casual Listener
3012 Views
2 replies
0 likes

3012 Views
2 replies
0 likes

How to subscribe to premium account

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read that it is on "manage subscription" but I can't find ...

ka_toto
Newbie
Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read th...
2014-10-12 2:48:01 AM
2014-10-12 8:31:44 AM
Abner
Roadie
598 Views
1 replies
0 likes

598 Views
1 replies
0 likes

Solved!! Spotify app closes constantly

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

TheBlackEmpty
Newbie
Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?
2014-10-10 2:24:32 AM
2014-10-12 1:08:14 AM
Lucielouise
Casual Listener
24098 Views
5 replies
0 likes

24098 Views
5 replies
0 likes

Content in Your Music suddenly gone

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

doxiu
Newbie
All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?
2014-10-11 2:14:51 PM
2014-10-11 4:23:16 PM
Peter__
Community Legend
392 Views
1 replies
0 likes

392 Views
1 replies
0 likes

Solved!! Next Update

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we can't even use because of a bug that the developers sh...

FreshPrincee801
Casual Listener
When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we c...
2014-10-11 8:22:40 AM
2014-10-11 1:29:55 PM
FreshPrincee801
Casual Listener
923 Views
6 replies
0 likes

923 Views
6 replies
0 likes

Solved!! Thumbs up / down

When I hit the thumbs up or down it says oops something went wrong every time

Guitarjon01
Casual Listener
When I hit the thumbs up or down it says oops something went wrong every time
2014-10-03 5:36:28 PM
2014-10-11 4:32:06 AM
Guitarjon01
Casual Listener
639 Views
2 replies
0 likes

639 Views
2 replies
0 likes

iPad app meine Musik fehlt

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone 6 iOS 8.02; spotify Premium Account Hilfe!! Was ma...

excl
Casual Listener
In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone...
2014-10-10 9:47:09 PM
2014-10-10 10:33:15 PM
MattSuda
Spotify Star
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

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