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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

28639 Views

40 replies

9 likes

  • 28639 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

93503 Views

115 replies

12 likes

Other
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  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

929 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293143 Views

60 replies

15 likes

  • 293143 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123398 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Syncing a song at a time - iOS 6.1.6. - Premium

Hello, I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it automatically (as it did on my laptop) nor did I find an option do synce...

Casual Listener

Hello,    I just bought Premium and synced a few playlists to listen in offline mode to my iPod Touch (iOS 6.1.6). However I added a new track to a playlist and it didn't synced it auto...

canalcaveira

Casual Listener

2463 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Solved!! Spotify Connect with Mac OS X

Hello, I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in my apartment. When I open the Spotify Connect feature on my iPh...

Newbie

Hello,   I have the latest Spotify version (1.8.0.244) on my iPhone 5 and my computer (0.9.14.13.xx). They are both connected to the same WiFi Network as I only have access to 1 anyways in m...

MattSuda

Spotify Star

11054 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Computer won't show up in Connect in app

I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select what to sync. However, the Connect window in my app on...

Casual Listener

I have Spotify premium and I am logged into my account both on my computer and my phone. The computer recognizes the device in the desktop app as it shows up under devices and allows me to select wha...

MattSuda

Spotify Star

27129 Views

9 replies

0 likes

  • 27129 Views
  • 9 replies
  • 0 likes

Solved!! Shuffle is always on

This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play, that doesn't turn it off. What's up?

Visitor

This cropped up just recently. Every album I play on my iPhone is in Shuffle Play mode, so I can't play an album in the proper sequence. I figured it was just a toggle, but when I press Shuffle Play,...

user-removed

Not applicable

2381 Views

3 replies

0 likes

  • 2381 Views
  • 3 replies
  • 0 likes

How to rearrange the order playlists appear in the 'Your Music' folder

On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to put ones such as 'Running' or 'Weekend' at the bottom...

Newbie

On an iPhone, is it possible to rearrange the order that playlists appear in the Your Music section? As I have about 10 different playlists, but I don't use them all every day so would be handy to pu...

Jordi

Community Legend

749 Views

1 replies

0 likes

  • 749 Views
  • 1 replies
  • 0 likes

Songs in playlist are not playing in order

i've been using spotify for a while now and I really like it, but I have just now had a problem with one of my playlists. What's happening is that my songs are not playing in order. It's playing them like it's in shuffle mode, but I don't have it sel...

Casual Listener

i've been using spotify for a while now and I really like it, but I have just now had a problem with one of my playlists. What's happening is that my songs are not playing in order. It's playing them...

MBM332

Casual Listener

1106 Views

2 replies

0 likes

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Play entire playlist folder on iPhone

Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app. I have my playlists organized in folders. On my OSX client, I can just click on the folder itself and all the songs in all the playlists in that folder will...

Casual Listener

Hi, I was just wondering about a feature that would make life a lot easier on the iPhone app.   I have my playlists organized in folders.  On my OSX client, I can just click on the fold...

cndnrick

Casual Listener

2754 Views

4 replies

1 likes

  • 2754 Views
  • 4 replies
  • 1 likes

Finding songs and artists

I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is. I have access to my playlist, to explore, radio, to "your music" and preferen...

Newbie

I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is.  I have access to m...

yuk

Casual Listener

722 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! How to sync local files to iPhone if not connected to same WiFi as laptop?

At my university, there is a separate WiFi network for the computers and for mobile devices. I have some local files I want to sync to my iPhone, but I can't connect to the same network to do so. Is there any other way to sync local files from my des...

Casual Listener

At my university, there is a separate WiFi network for the computers and for mobile devices.   I have some local files I want to sync to my iPhone, but I can't connect to the same network to...

AxCn1995

Casual Listener

1108 Views

2 replies

0 likes

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  • 2 replies
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Updated Spotify and have now lost all my playlists, please help

Hey All, I have tried the search function and have been unsuccessful, therefore asking is the next best thing I suppose. I updated my iPhone 6 to the new ios and Spotify disappeared so I re-installed and now all my playlists have gone. Can someone he...

Newbie

Hey All, I have tried the search function and have been unsuccessful, therefore asking is the next best thing I suppose.  I updated my iPhone 6 to the new ios and Spotify disappeared so I re-ins...

cosmicteapot

Casual Listener

598 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

thank you

Loved the update, subscribed premium just want to report a bug: While in offline mode, there are no art cover for albuns. It is something that i really miss in the app.

Casual Listener

Loved the update, subscribed premium 🙂 just want to report a bug: While in offline mode, there are no art cover for albuns. It is something that i really miss in the app. 

MattSuda

Spotify Star

545 Views

2 replies

0 likes

  • 545 Views
  • 2 replies
  • 0 likes

Solved!! random play in album

How I can remove the random playback mode in premium version for ipad?

Casual Listener

How I can remove the random playback mode in premium version for ipad?

lezamacafe

Casual Listener

1006 Views

2 replies

0 likes

  • 1006 Views
  • 2 replies
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All Shuffle All the Time Despite Premium Account

I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?

Newbie

I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?

Amarro

Community Legend

1737 Views

1 replies

0 likes

Shuffle play
  • 1737 Views
  • 1 replies
  • 0 likes

Background app refresh

Hi everyone,what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user documentation for the app.I turned it on and closed the ap...

Visitor

Hi everyone, what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user doc...

MattSuda

Spotify Star

10979 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Local Files Playback Volume

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphone 5s, tried everything, its been doing it for a month...

Newbie

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphon...

user-removed

Not applicable

1662 Views

1 replies

3 likes

imported music
iPhone 5S
local files
Playback problem
volume
  • 1662 Views
  • 1 replies
  • 3 likes

can't download iPhone app abroad

Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please. /calle

Casual Listener

Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please.  /calle

Adamdl

Newbie

3168 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! loading songs

why dont all the songs on my play list load onto my ipod nano.

Newbie

why dont all the songs on my play list load onto my ipod nano.

Peter__

Community Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Syncing my iPod nano to Spotify

I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am reading say that my ipod should show up under the device...

Newbie

I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am readi...

Peter__

Community Legend

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

Log in

Dear Spotify,In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the password wrong I pressed the button the reset it. After ch...

Newbie

Dear Spotify, In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the pas...

Peter__

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes