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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81812 Views
  • 19 replies
  • 37 likes
  • 81812 Views
  • 19 replies
  • 37 likes

Updated to ios8 and playlists stopped working

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixes for this?

  • Newbie
  • I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixe...
  • jeffmoore1986
  • Casual Listener
  • 831 Views
  • 2 replies
  • 0 likes
  • iOS 8
    Playlists
    won't play
  • 831 Views
  • 2 replies
  • 0 likes

Losing all my offline playlists on iPhone 5

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...

  • Music Fan
  • Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files.   I h...
  • meahtenoha
  • Spotify
  • 5131 Views
  • 48 replies
  • 0 likes
  • 5131 Views
  • 48 replies
  • 0 likes

iPhone USB syncing

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

  • Newbie
  • I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?
  • PeterMuc
  • Roadie
  • 3313 Views
  • 2 replies
  • 1 likes
  • 3313 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't start

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!

  • Casual Listener
  • Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...
  • Beto741101
  • Casual Listener
  • 1689 Views
  • 11 replies
  • 0 likes
  • 1689 Views
  • 11 replies
  • 0 likes

Feedback request: My Spotify isn't working on my phone

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...

  • Casual Listener
  • I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...
  • mb777
  • Casual Listener
  • 974 Views
  • 4 replies
  • 0 likes
  • 974 Views
  • 4 replies
  • 0 likes

App Crashing on iPhone

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but that's it. I've tried uninstalling and reinstallin...

  • Casual Listener
  • Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but...
  • Ryry013
  • Regular
  • 365 Views
  • 1 replies
  • 0 likes
  • 365 Views
  • 1 replies
  • 0 likes

Songs do not show in Facebook Section??

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's public and the tunes show up in my Recent Activity feed... but no Sp...

  • Casual Listener
  • I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared?  Something change?  Ive looked at all my settings.  The app's...
  • johnnyhounddog
  • Casual Listener
  • 660 Views
  • 2 replies
  • 0 likes
  • 660 Views
  • 2 replies
  • 0 likes

Playlists not loading on iOS 8 on iPad

Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad

  • Casual Listener
  • Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad
  • Joppesj
  • Newbie
  • 959 Views
  • 2 replies
  • 0 likes
  • load
    Playlist iOS
  • 959 Views
  • 2 replies
  • 0 likes

premium

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like everyone is saying there is. i'm not sure if this is be...

  • Newbie
  • I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like ever...
  • MichaelW
  • Community Legend
  • 424 Views
  • 1 replies
  • 0 likes
  • 424 Views
  • 1 replies
  • 0 likes

When more than one device is available??

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister iPhone and no mine she was controlling this how can...

  • Newbie
  • Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister ...
  • Peter__
  • Community Legend
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Spotify on my IPod loses its place

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening from where I left off the last time I was listenin...

  • Newbie
  • How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening...
  • Peter__
  • Community Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Version 1.8 adding a song to a playlist in folder

Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * Select the folder * The playlists/folders under the selected fol...

  • Newbie
  • Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows:   While trying to add a song to a playlist under a folder * ...
  • Peter__
  • Community Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Songs won't show up in my iPad

Hey guys, I am having a tough problem: some of the songs I have on my computer do not show up on my iPad. I have just made a playlist in my computer entitled "My Music". In the desktop app, the playlist has 1.072 songs. When I look at the EXACT SAME ...

  • Casual Listener
  • Hey guys,   I am having a tough problem: some of the songs I have on my computer do not show up on my iPad.   I have just made a playlist in my computer entitled "My Music". In the ...
  • Peter__
  • Community Legend
  • 1116 Views
  • 1 replies
  • 0 likes
  • 1116 Views
  • 1 replies
  • 0 likes

Unsync a playlist on ipod classic?

I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped them in there, which is kind of horrible because I n...

  • Casual Listener
  • I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped t...
  • Peter__
  • Community Legend
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Solved!! iPad app ports what needs to be open?

Hi, In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app? I can then pass this info to the IT technicians. I would like to use the spotify app in classroom for teaching purpose...

  • Casual Listener
  • Hi,   In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app?   I can then pass this info to the IT technicia...
  • Jason
  • Spotify Legend
  • 1431 Views
  • 3 replies
  • 0 likes
  • 1431 Views
  • 3 replies
  • 0 likes

Track added from iTunes won't play in iOS app (plays fine in desktop client).

Hi gurus, I've got a track that plays fine on my Mac in iTunes (or any other software for that matter). I've imported my iTunes playlists into the Spotify desktop client and right clicked the track in question and selected "Add to Playlist" and it ap...

  • Regular
  • Hi gurus,   I've got a track that plays fine on my Mac in iTunes (or any other software for that matter).   I've imported my iTunes playlists into the Spotify desktop client and rig...
  • GeorgeJ
  • Regular
  • 562 Views
  • 1 replies
  • 0 likes
  • 562 Views
  • 1 replies
  • 0 likes

Local files play different version on iPhone?

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows the date of the live show) on both the desktop and iPhone....

  • Casual Listener
  • I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows th...
  • kbrooksc
  • Community Legend
  • 1339 Views
  • 3 replies
  • 0 likes
  • local files sync
  • 1339 Views
  • 3 replies
  • 0 likes

Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

  • Roadie
  • Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...
  • Baroninkjet
  • Roadie
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

Solved!! Bug in a Album

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album Why is this? Can it be fixed? Caixinha de Sonhos – Caixinha de Sonhos -...

  • Casual Listener
  • When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album 😞 Why is this?...
  • lenissima
  • Casual Listener
  • 585 Views
  • 4 replies
  • 0 likes
  • 585 Views
  • 4 replies
  • 0 likes

Found a bug!

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it Love you service. Thanks, David F

  • Newbie
  • On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes.    No big deal, but feel free to fix it 🙂    ...
  • MattSuda
  • Spotify Star
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes