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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242022 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124861 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2974 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307694 Views

62 replies

16 likes

  • 307694 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131987 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Atualizar spotify premium

Adquiri o spotify premium há exatamente um mês e hoje, no dia que deveria ser atualizado automaticamente, está como se eu estivesse com a versão grátis e não consigo atualizar manualmente. O que posso fazer?

Newbie

Adquiri o spotify premium há exatamente um mês e hoje, no dia que deveria ser atualizado automaticamente, está como se eu estivesse com a versão grátis e não consigo atualizar manualmente. O que poss...

Morgadon

Roadie

1059 Views

1 replies

0 likes

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  • 1 replies
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Streaming wifi problem

Hello, I have some problems with spotify. I have a iphone 5 is connected to a wifi modem tp-link Archer7. As I listen to the music connected to the modem and the Bose SoundLink bluethoot the songs are interrupted, you can not load or load in half. If...

Newbie

Hello, I have some problems with spotify. I have a iphone 5 is connected to a wifi modem tp-link Archer7. As I listen to the music connected to the modem and the Bose SoundLink bluethoot the so...

reckoner227

Gig Goer

1388 Views

3 replies

1 likes

  • 1388 Views
  • 3 replies
  • 1 likes

IOS local file playlist wont play

Hey there, I have a music file that I want on my starred playlist but when I add it and make it offline it still wont play. I have made the playlist with the file offline on both my PC and my IOS, and its connected to the same wifi network. the file ...

Casual Listener

Hey there, I have a music file that I want on my starred playlist but when I add it and make it offline it still wont play. I have made the playlist with the file offline on both my PC and my IOS...

duhkoda

Casual Listener

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Version 2.0.0.1643 Crashing constantly on IPhone 4

Since version 1.7.0-something Spotify kept closing on me. The following update and it stopped crashing for a while. Then it began again and with a new sympton: every two or three songs it stops playing in the middle or at start if the screen is locke...

Newbie

Since version 1.7.0-something Spotify kept closing on me. The following update and it stopped crashing for a while. Then it began again and with a new sympton: every two or three songs it stops pla...

536 Views

0 replies

0 likes

  • 536 Views
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Solved!! I can't get my ipod to sync with my spotify

I have an Ipod touch, and I'm trying to sync it to my spotify. When I googled the steps, it sent me to the spotify support page, and gave me a list of steps to complete. The very first one is plugging your ipod into your computer. It says that your i...

Visitor

I have an Ipod touch, and I'm trying to sync it to my spotify. When I googled the steps, it sent me to the spotify support page, and gave me a list of steps to complete. The very first one is pluggin...

Rodneytaylor

Casual Listener

3920 Views

3 replies

0 likes

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  • 3 replies
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Music saved sudenlly disappeard from Iphone

I was listening to music on my car, when it stoped. All music saved were gone. They are still on my library on my spotify´s computer. How can I sync then with my iphone again? Thanks!!!!!

Casual Listener

I was listening to music on my car, when it stoped. All music saved were gone.   They are still on my library on my spotify´s computer.   How can I sync then with my iphone again? ...

Tuckercahill99

Newbie

1329 Views

5 replies

0 likes

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  • 5 replies
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Play queue items don't appear or queue incorrectly?

I've noticed strange behaviour in 2.0.0.1643 with regards to play queues?I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artist. I did this, located a song and picked queue - when I...

Casual Listener

I've noticed strange behaviour in 2.0.0.1643 with regards to play queues? I was adding to a queue remotely from iPhone to iphone. I was playing an album, a friend asked to search for another artis...

365nice

Casual Listener

619 Views

1 replies

0 likes

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  • 1 replies
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How do I register Three Devices with Spotify Premium

I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that? I am able to get my wife's to work when I log in with MY facebook credentials ... but then I get a message on MY ipad that I am co...

Newbie

I have Spotify Premium and want to register my Mac, my iPad and my wife's iPad as the three accounts. How do I do that?   I am able to get my wife's to work when I log in with MY facebook cr...

Carina

Community Legend

2458 Views

1 replies

0 likes

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  • 1 replies
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Spotify / İpod Sync

I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs.

Casual Listener

I have an IPod shuffle , I'm trying to sync my list to it but when i press the start button on my device the green and orange light turns on & off for three times. So i can't listen my songs. &...

Tynwald

Casual Listener

1146 Views

3 replies

0 likes

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  • 3 replies
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More Efficient Playlist Curation?

Has the ability to delete songs off of my playlists with a simple left swipe been considered? My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a couple songs later. Right now if I want to delete a song I have to ...

Roadie

Has the ability to delete songs off of my playlists with a simple left swipe been considered?   My playlists can be pretty fluid and I like to add a bunch of songs at once and delete a coupl...

scottydo

Roadie

998 Views

2 replies

0 likes

curation
iOS
Playlist iOS
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LOCAL FILES DO NOT PLAY ON MOBILE IPHONE 6

I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do? I can listen to them on my laptop or my itunes bu...

Newbie

I used to listen to them when i drive wether online or not but all my local files do not play they just show " -:-- " where it should show the time elapsed and the legth of the song. What should I do...

rtort16

Casual Listener

2404 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Solved!! Saved songs are deleted

I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renewing the spotify account. And no: It cannot be the r...

Regular

I´m using spotify in my car with an old ipod. Therefore I´ve saved my favourite playlists for offline mode. Now it happened more than one time that my saved songs were deleted on my device when renew...

wernerF

Regular

3984 Views

4 replies

0 likes

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  • 4 replies
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Album art work NOT THERE

This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?

Newbie

This is really ticking me off! Whenever I play a downloaded song it doesn't show artwork. I'm not even in offline mode! Same with playlists. Anyone have any ways to work around this bug?

MattSuda

Spotify Star

942 Views

1 replies

0 likes

Art work
  • 942 Views
  • 1 replies
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iPad- app crashes when I attempt to turn on Scrobbling

I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentarily freezes and then crashes. My iPad 2's iOS is up t...

Regular

I just finished clearing Safari's cookies/history, deleted and reinstalled the Spotify app, signed into my premium account and then just as I swipe the slider to engage scrobbling, the app momentaril...

kmd6vr22

Newbie

2757 Views

11 replies

0 likes

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  • 11 replies
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Error message on upgrade

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription" and to contact customer support.. Help!

Newbie

I've been trying to upgrade my account (which I've done a thousand times before) and it's telling me "Unfortunately there is no support at the moment to make this type of change to your subscription"...

Amarro

Community Legend

739 Views

1 replies

0 likes

Upgrade premium
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Unable to play at all

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer." (I am running Chinese version so the above message ...

Casual Listener

Since a few days ago I suddenly can't play any song. Every time I click Shuffle Play at any list, a message pops up saying "Song is not sync. If you have this song, you can sync it from a computer....

Rodrigo

Community Legend

810 Views

3 replies

0 likes

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  • 3 replies
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iphone 6+

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note appears. Has anyone else had this problem? I checked t...

Newbie

Hi I just got the iphone 6+ on Friday and I'm a premium spotify user. The small album artwork is fine but then when I click it and it loads to the full screen the blank screen with the music note app...

MattSuda

Spotify Star

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

ALBUM ART MISSING!! HELP!!

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than a month that ive had this problem! I've deleted th...

Newbie

Hey! I just updated to the new version of the Spotify app on iphone 6, and suddenly all if the album art dissapeared! I read on other threads that its a bug and will be fixed! Wtf? Its been more than...

jmalibeeson

Roadie

1922 Views

2 replies

0 likes

  • 1922 Views
  • 2 replies
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iPod Not Syncing

I plugged my iPod Touch into my Macbook and then clicked on the devices on the left menu in spofity and it still says to plug my ipod into the computer to sync. Anyone else have this problem? Anyone have a solution?

Roadie

I plugged my iPod Touch into my Macbook and then clicked on the devices on the left menu in spofity and it still says to plug my ipod into the computer to sync. Anyone else have this problem? Anyone ...

665 Views

0 replies

0 likes

ipod
  • 665 Views
  • 0 replies
  • 0 likes