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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 81807 Views
  • 19 replies
  • 37 likes
  • 81807 Views
  • 19 replies
  • 37 likes

Albums won't display songs

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

  • Casual Listener
  • Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...
  • pootle73
  • Casual Listener
  • 22975 Views
  • 8 replies
  • 0 likes
  • 22975 Views
  • 8 replies
  • 0 likes

Can't thumbs up or down in radio; Something went wrong!

It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs down in a while, but I'd be willing to bet it doesn't work eith...

  • Newbie
  • It seems like 99% of the time I cannot "thumbs up" a song.  It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up.  I haven't tried the thumbs ...
  • kbrooksc
  • Community Legend
  • 796 Views
  • 1 replies
  • 0 likes
  • 796 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on Ipod touch

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. I've plugged in my headphones and tried it through th...

  • Music Fan
  • I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. &n...
  • Jordi
  • Community Legend
  • 724 Views
  • 1 replies
  • 0 likes
  • 724 Views
  • 1 replies
  • 0 likes

Solved!! Help, can't add a payment card...

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page doesn't open either.. Does anybody have a solution ?

  • Casual Listener
  • I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page does...
  • Antoinelebaehl
  • Casual Listener
  • 1410 Views
  • 6 replies
  • 0 likes
  • 1410 Views
  • 6 replies
  • 0 likes

Unacceptably high mobile data usage for no reason whatsoever

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month had been depleted after only 12 days (I have never ever ran o...

  • Casual Listener
  • I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again.   Now I was informed by my carrier that my mobile data volume for the month...
  • butter_milch
  • Casual Listener
  • 827 Views
  • 4 replies
  • 0 likes
  • 827 Views
  • 4 replies
  • 0 likes

Solved!! I can not separate the account from a facebook profile

I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconnect my friend's account from Facebook (he doesn't have a F...

  • Casual Listener
  • I accidentally logged to facebook from a friend's ipad.  This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconn...
  • MichaelW
  • Community Legend
  • 1065 Views
  • 7 replies
  • 0 likes
  • 1065 Views
  • 7 replies
  • 0 likes

Everything on my account was deleted

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

  • Newbie
  • I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?
  • kbrooksc
  • Community Legend
  • 339 Views
  • 1 replies
  • 0 likes
  • 339 Views
  • 1 replies
  • 0 likes

Syncing local files

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlist to sync. It says pending, but nothing happens. I ...

  • Gig Goer
  • I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlis...
  • Feddar
  • Gig Goer
  • 550 Views
  • 4 replies
  • 0 likes
  • 550 Views
  • 4 replies
  • 0 likes

Solved!! List of saved artist and albums on iPad?

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

  • Regular
  • Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.
  • prettorian
  • Regular
  • 985 Views
  • 2 replies
  • 0 likes
  • 985 Views
  • 2 replies
  • 0 likes

Fix request

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function. Thank you

  • Music Fan
  • I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function...
  • pwn0graphy
  • Casual Listener
  • 1234 Views
  • 14 replies
  • 0 likes
  • 1234 Views
  • 14 replies
  • 0 likes

Saved albums missing on iPhone

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop. Any ideas? Thanks

  • Newbie
  • My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop.  Any ideas? Thanks
  • SolidSnake35
  • Music Fan
  • 546 Views
  • 2 replies
  • 0 likes
  • 546 Views
  • 2 replies
  • 0 likes

Starred Playlist

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps playing the same artists, even if I go to adifferen...

  • Newbie
  • Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps ...
  • Grace
  • Spotify
  • 347 Views
  • 2 replies
  • 0 likes
  • 347 Views
  • 2 replies
  • 0 likes

iOS 7.0.4 Spotify won't open

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall the app because it won't let me: the little x that a...

  • Regular
  • Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall t...
  • arjun2k4
  • Casual Listener
  • 2658 Views
  • 11 replies
  • 0 likes
  • 2658 Views
  • 11 replies
  • 0 likes

Spotify won't open in iPhone

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I do?

  • Newbie
  • I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I d...
  • arjun2k4
  • Casual Listener
  • 8077 Views
  • 11 replies
  • 5 likes
  • 8077 Views
  • 11 replies
  • 5 likes

Solved!! Search function on iOS 8.0.2, Spotify for iPad: limited?

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad:Can I no longer type in a search command that will search the entire data base of Spotify on the web?Whatever I type into the search bar, no matter how famous a s...

  • Casual Listener
  • I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad: Can I no longer type in a search command that will search the entire data base of Spotify on the web? What...
  • vfvandijk
  • Casual Listener
  • 674 Views
  • 2 replies
  • 0 likes
  • 674 Views
  • 2 replies
  • 0 likes

Sharing a song in Spotify

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly share music through whatever device I was using, I am now ...

  • Casual Listener
  • Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly shar...
  • Peter__
  • Community Legend
  • 250 Views
  • 1 replies
  • 0 likes
  • 250 Views
  • 1 replies
  • 0 likes

offline

Hi. I have premium account and I like to download my music, but for some of my song are downloaded, others not. I am using iOS8 and I have my account registered in another two iPhones. Any idea what could be happening? Thanks.

  • Casual Listener
  • Hi.  I have premium account and I like to download my music, but for some of my song are downloaded, others not.  I am using iOS8 and I have my account registered in another two iPhones. &n...
  • Peter__
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • Offline playlists unavailable
  • 343 Views
  • 1 replies
  • 0 likes

all my saved music has disappeared from my htc and my iphone. over a years worth of saved music.

Over a year's worth of saved music gone. I'm devastated. Why has this happened and how can I recover my playlists, starred songs etc? I hope there is a solution as I have a high opinion of spotify and in all honesty my opinion is going down

  • Newbie
  • Over a year's worth of saved music gone. I'm devastated. Why has this happened and how can I recover my playlists, starred songs etc? I hope there is a solution as I have a high opinion of spotify an...
  • Peter__
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

All music available offline without setting 'Available Offline' - bug?

From my understanding you have to flip the 'Available offline' switch on an album in 'Your Music' for it to be available offline but it seems like EVERY single song in 'Your Music' has downloaded automatically for me, i tested this by saving a new al...

  • Newbie
  • From my understanding you have to flip the 'Available offline' switch on an album in 'Your Music' for it to be available offline but it seems like EVERY single song in 'Your Music' has downloaded aut...
  • Peter__
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes