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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • sapmi
  • Music Fan
  • 69208 Views
  • 16 replies
  • 37 likes
  • 69208 Views
  • 16 replies
  • 37 likes

Solved!! Deleted Facebook and can't log on

I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??

  • Newbie
  • I have deleted my Facebook and now I am unable to log on to premium spotify account. Is there any way around this??
  • MichaelW
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Spotify will not open on IOS 8.0.2 Iphone 5s

Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) and then re-installing after that, turning on an of...

  • Newbie
  • Everytime I open the app, it just shows the splash page and closes. I am unable to use this app PERIOD! I have tried uninstalling, re-installing, reset my iphones settings (without eraseing content) ...
  • DeeMoney89
  • Newbie
  • 702 Views
  • 3 replies
  • 0 likes
  • 702 Views
  • 3 replies
  • 0 likes

App on Iphone will not play some songs?

Why will some songs in my playlists play on my computer but not on my phone?

  • Regular
  • Why will some songs in my playlists play on my computer but not on my phone?
  • TLCONRAD
  • Regular
  • 609 Views
  • 2 replies
  • 0 likes
  • songs unavailable on my phone
  • 609 Views
  • 2 replies
  • 0 likes

Re-syncing With Different Stream Quality ?

I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode). If I change the music quality to high (or recommended) - will the playlist delete the "extreme quality" songs that are alread...

  • Casual Listener
  • I have extreme quality on my spotify app right now with a couple playlists that are downloaded onto my phone (offline mode).   If I change the music quality to high (or recommended) - will t...
  • MichaelW
  • Community Legend
  • 357 Views
  • 1 replies
  • 0 likes
  • 357 Views
  • 1 replies
  • 0 likes

Solved!! Way to Tell File Size of Each Song??

I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone. Songs that take up wayyy too much space, I will probably just use Data because space on my phon...

  • Casual Listener
  • I am making an offline playlist of songs that I regularly listen to - but I would like to prioritize which songs I download to conserve space on my phone.    Songs that take up way...
  • MichaelW
  • Community Legend
  • 22047 Views
  • 1 replies
  • 1 likes
  • 22047 Views
  • 1 replies
  • 1 likes

Song is not available

Why isn't Out of the Woods by Taylor Swift on her artist page yet?

  • Newbie
  • Why isn't Out of the Woods by Taylor Swift on her artist page yet?
  • MichaelW
  • Community Legend
  • 1369 Views
  • 2 replies
  • 0 likes
  • 1369 Views
  • 2 replies
  • 0 likes

Adding an album to a playlist folder no longer pre-populates the artist or album title

In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. For example if I have a folder named "Reggae" and I want...

  • Newbie
  • In the last two releases of the Spotify iOS app I've noticed that when I want to add a song or an album to a playlist folder it no longer pre-populates the artist and album title as it used to. ...
  • 714 Views
  • 0 replies
  • 0 likes
  • add to playlist
    Artists in folders
    folder
    folders
  • 714 Views
  • 0 replies
  • 0 likes

[HELP] Choppy/gets cut music streaming (iphone 5/iOS8)

The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8 is very very spotty and keeps getting cut. Any suggestions? I have tried to soft reset and reinstalling the app but to no avail

  • Newbie
  • The music streaming on my latest updated app for Spotify (premium) on Iphone 5 and iOS8  is very very spotty and keeps getting cut. Any suggestions?   I have tried to soft reset and rei...
  • Jason
  • Spotify Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • 458 Views
  • 1 replies
  • 0 likes

Track information not updated in car dashboard

Hello I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it. When I start playing with spotify, the track information of the first song play is correctly ...

  • Newbie
  • Hello   I have latest version of spotify on an iPhone 5s plugged in via lightning cable to my car dashboard which supports displaying track information on it.   When I start playing...
  • 324 Views
  • 0 replies
  • 0 likes
  • 324 Views
  • 0 replies
  • 0 likes

Iphope search function does not work

Hello, Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anymore on my Iphone. Can you check what is wrong please? All this...

  • Newbie
  • Hello,   Before reinstalling the searching feature of app was causing problems but I was able to solve it by closing the app and starting it up again. Now my search option does not work anym...
  • Peter__
  • Community Legend
  • 644 Views
  • 1 replies
  • 0 likes
  • Mac
  • 644 Views
  • 1 replies
  • 0 likes

IOS, Offline mode and Nike App

I'm a premium subscriber and I use spotify offline mode when I go out for a run. I use the Nike running app and everything was working fine, until about a month ago. I'm running and the music would just stop. I have to stop my run, open spotify, and ...

  • Casual Listener
  • I'm a premium subscriber and I use spotify offline mode when I go out for a run.  I use the Nike running app and everything was working fine, until about a month ago.  I'm running and the m...
  • tkao2025
  • Casual Listener
  • 2780 Views
  • 2 replies
  • 1 likes
  • 2780 Views
  • 2 replies
  • 1 likes

iPhone shuffle only

The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.

  • Newbie
  • The concept of shuffle only for free on iPhone is, sorry to say, bull**bleep**. If I can play any song I want on PC then I should be able to on my mobile device. Spotify, you're a dumbass.
  • Peter__
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Local files doesn't download to iPhone 5s

The local files i have on my PC don't get synced to my iPhone 5s, even though I do what i am told in the error message. The songs shows on my phone but they are grey and not playable. PC and phone are connected to the same network, so according to th...

  • Newbie
  • The local files i have on my PC don't get synced to my iPhone 5s, even though I do what i am told in the error message. The songs shows on my phone but they are grey and not playable. PC and phon...
  • Peter__
  • Community Legend
  • 382 Views
  • 2 replies
  • 0 likes
  • 382 Views
  • 2 replies
  • 0 likes

I cannot post to facebook

Help - Spotify is cannot connect to my Facebook. I'm trying to share a song on my FB timeline, but I continue to receive the Error Message," Cannot Post to Facebook: The post cannot be sent because the connection to Facebook failed." I have deleted a...

  • Newbie
  • Help -   Spotify is cannot connect to my Facebook. I'm trying to share a song on my FB timeline, but I continue to receive the Error Message," Cannot Post to Facebook: The post cannot b...
  • Peter__
  • Community Legend
  • 769 Views
  • 3 replies
  • 0 likes
  • 769 Views
  • 3 replies
  • 0 likes

Solved!! Listening offline albums?

Hi, is there any option how to make albums available offline? I can turn on offline mode at playlist but when i open specific album saved in my music and i put offline mode, it does not do anything. Thanks

  • Regular
  • Hi, is there any option how to make albums available offline? I can turn on offline mode at playlist but when i open specific album saved in my music and i put offline mode, it does not do anything. ...
  • prettorian
  • Regular
  • 1101 Views
  • 6 replies
  • 0 likes
  • 1101 Views
  • 6 replies
  • 0 likes

Sync Problem

Hi all, Recently when putting some albums in my starred playlist and downloading them for offline use they don't actually appear to download (i.e the little green arrow next to the song name) whereas all my other music is synced for offline use. Any ...

  • Regular
  • Hi all,   Recently when putting some albums in my starred playlist and downloading them for offline use they don't actually appear to download (i.e the little green arrow next to the song na...
  • dickyjacobs
  • Regular
  • 636 Views
  • 8 replies
  • 0 likes
  • 636 Views
  • 8 replies
  • 0 likes

"Search" does not work.

Hey, I have an iPhone 4s. My spotify version is 1.8.0.2444 and since a few days ago (I think that it's since I'm premium) it won't let me search! What can I do? Any solution? It says that maybe I have written something wrong but clearly I haven't! Wh...

  • Newbie
  • Hey,   I have an iPhone 4s. My spotify version is 1.8.0.2444 and since a few days ago (I think that it's since I'm premium) it won't let me search! What can I do? Any solution? It says that ...
  • Peter__
  • Community Legend
  • 437 Views
  • 1 replies
  • 0 likes
  • 437 Views
  • 1 replies
  • 0 likes

View newly-synced songs

I follow several Top-100 lists and curated playlists. When I launch Spotify, it will often sync several dozen or more new songs. Is there any way to see what those newly-synced songs are? At initial glance I'm not even sure which playlist(s) have new...

  • Gig Goer
  • I follow several Top-100 lists and curated playlists. When I launch Spotify, it will often sync several dozen or more new songs. Is there any way to see what those newly-synced songs are? At initial ...
  • Peter__
  • Community Legend
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

App crashes

Hello, ever since I updated my iPhone to ios8 my Spotify has not opened at all I start it and it just crashes. I've tried literally everything and it won't work and I'm a premium user anyone have any solutions? Thanks!

  • Casual Listener
  • Hello, ever since I updated my iPhone to ios8 my Spotify has not opened at all I start it and it just crashes. I've tried literally everything and it won't work and I'm a premium user anyone have any...
  • Peter__
  • Community Legend
  • 398 Views
  • 2 replies
  • 0 likes
  • 398 Views
  • 2 replies
  • 0 likes

No search results on phone and ipad and won't download

I have spotify premium and the search function on both my ipad and iphone is not working. this is an issue specific to my account, i logged in with anothe account and the search funciton worked as usual. I have already tried logging out and back in, ...

  • Casual Listener
  • I have spotify premium and the search function on both my ipad and iphone is not working. this is an issue specific to my account, i logged in with anothe account and the search funciton worked as us...
  • Peter__
  • Community Legend
  • 722 Views
  • 2 replies
  • 0 likes
  • 722 Views
  • 2 replies
  • 0 likes