Help - iOS

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

MattSuda
Spotify Star
2023-09-24 10:26:17 AM
2024-11-02 11:14:33 AM
sapmi
Music Fan
62740 Views
16 replies
37 likes

62740 Views
16 replies
37 likes

Cant sync ipod shuffle with my spotify

I got a new Ipod shuffle 4th gen today and I wanted to sync my spotify premium account playlists on my ipod but it keeps telling me to check the "enable disc use" on itunes but thats already on and I cant toggle it off and I'm stuck at that screen.

Floco
Newbie
I got a new Ipod shuffle 4th gen today and I wanted to sync my spotify premium account playlists on my ipod but it keeps telling me to check the "enable disc use" on itunes but thats already on and I...
2014-10-13 5:54:28 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Problem: Stuck on HQ streaming?

Hi everyone, I latest version of Spotify on my iPhone 6 (i actually had the same problem last month on my iphone 4s). Even if i select normal quality in settings (about 96kbit/sec) I see that the app consumes a lot of data traffic. I tested it: 11 Me...

salvatorep
Newbie
Hi everyone, I latest version of Spotify on my iPhone 6 (i actually had the same problem last month on my iphone 4s). Even if i select normal quality in settings (about 96k...
2014-10-13 5:27:20 PM
236 Views
0 replies
0 likes

236 Views
0 replies
0 likes

Spotify app does not launch on iPhone 5s (iOS 8.0.2)

My spotify does not launch anymore since iOS 8.0.2. got installed on my iPhone 5s. Deleting the app, downloading it again, turning my phone on and off again did not solve the problem.

dkessing
Newbie
My spotify does not launch anymore since iOS 8.0.2. got installed on my iPhone 5s. Deleting the app, downloading it again, turning my phone on and off again did not solve the problem.
2014-10-13 3:25:09 PM
2014-10-13 5:04:37 PM
Doum
Newbie
570 Views
4 replies
0 likes

570 Views
4 replies
0 likes

Can't find my albums on my ipad

On my laptop and iphone, I can go to any albums I have saved and listen to them. I cannot find my saved albums on my iupad......where are they?

AtticusFinch
Casual Listener
On my laptop and iphone, I can go to any albums I have saved and listen to them. I cannot find my saved albums on my iupad......where are they?
2014-04-21 1:32:29 PM
2014-10-13 4:25:31 PM
Ilzamastron
Regular
10800 Views
10 replies
7 likes

10800 Views
10 replies
7 likes

Premium account no longer working on my ipod

Hello, I have been using Spotify on ipod with a premium account for about 2 months now (including the trial period). Everything was working fine, when a few days ago, the sound stopped working. I can play my itunes music on the ipod, but with Spotify...

paperdolls
Newbie
Hello, I have been using Spotify on ipod with a premium account for about 2 months now (including the trial period). Everything was working fine, when a few days ago, the sound stopped wor...
2013-06-03 9:56:46 AM
2014-10-13 3:50:10 PM
Grace
Spotify
573 Views
3 replies
0 likes

573 Views
3 replies
0 likes

The app doesnt work! :(

The app just crashes at the startup screen since like last week. Ive tried reinstalling, holding the home and power button, but nothing seems to work. Help please

datseyon
Newbie
The app just crashes at the startup screen since like last week. Ive tried reinstalling, holding the home and power button, but nothing seems to work. Help please
2014-10-13 2:33:10 PM
2014-10-13 3:00:55 PM
Grace
Spotify
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

how can i resolve my app crashing issue?

for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause this. IVe tried every possibel way to fix it throug...

taytay1231
Newbie
for the past weekend my spotify app has crashed everytime i tried to open it. It never opens. I wil press it then it would crash and reopen and then crash again. I dont uderstand what I did to cause ...
2014-10-13 10:27:15 AM
2014-10-13 12:59:02 PM
dswatman
Newbie
416 Views
2 replies
0 likes

416 Views
2 replies
0 likes

Spotify doesn't work in iOS 8

I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!

Jenniferjune
Newbie
I have not been abLe to use spotify since I upgrated to the new iOS 3 weeks ago. I have the latest version, have reinstalled, and nothing! It crashes every time. Pls help!
2014-10-13 4:06:15 AM
2014-10-13 7:01:51 AM
MattSuda
Spotify Star
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

Solved!! Iphone not showing up in devices/ Unable to sync local files

I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem. Also, my iphone was turned on all the time on the...

rsaade
Regular
I connected my mac and my iphone to the same wifi and still not gettiing my iphone to show in the "devices" in spotify app. I even tried to connect it through the USB cable and still the same problem...
2013-10-11 1:56:19 AM
2014-10-12 12:51:17 AM
Gsm
Newbie
9219 Views
14 replies
0 likes

9219 Views
14 replies
0 likes

Remove second last song - Bug report

When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the last song, but rather it just stops and resets to t...

Feddar
Gig Goer
When listening to an album that is saved, if you remove the second last song of the album, while listening to the album by pressing the check mark, and forward to the next song, it does not play the ...
2014-10-12 10:40:13 PM
293 Views
0 replies
0 likes

293 Views
0 replies
0 likes

Solved!! Crash after selecting Spotify share.

After selecting share via spotify from a song the app crashes every time.Iphone 4S 8.0.2

RyanKR
Newbie
After selecting share via spotify from a song the app crashes every time. Iphone 4S 8.0.2
2014-10-12 9:30:05 AM
2014-10-12 9:18:03 PM
nesskehoe
Regular
3932 Views
4 replies
1 likes

3932 Views
4 replies
1 likes

All playlists are gone (fixed)

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed to find on my account. What do I do? Edit: I managed...

Prestige
Roadie
Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed t...
2014-10-12 8:00:00 PM
244 Views
0 replies
0 likes

244 Views
0 replies
0 likes

Spotify won't show my downloaded albums

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

jeremykaye-gb
Casual Listener
Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...
2014-10-12 7:23:41 PM
387 Views
0 replies
0 likes

387 Views
0 replies
0 likes

Iphone spotify app wont open

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea what to do and feel like I'm wasting my money as it ha...

Evsmckevs
Newbie
I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea wha...
2014-10-12 7:17:34 PM
726 Views
0 replies
2 likes

726 Views
0 replies
2 likes

Superuser Contribution Spotify app download on iPhone stuck on logo scren

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

Sarahvee8
Casual Listener
I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.
2014-10-12 6:21:59 AM
2014-10-12 6:50:40 PM
Sarahvee8
Casual Listener
3636 Views
3 replies
0 likes
Download error

3636 Views
3 replies
0 likes

Solved!! Adding new songs to existing playslists not working in iOS 8 app

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I can no longer add new songs to my existing playlist folders, when...

radiuz
Roadie
I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I c...
2014-10-11 4:31:37 PM
2014-10-12 5:59:06 PM
radiuz
Roadie
2752 Views
6 replies
0 likes

2752 Views
6 replies
0 likes

how to enable ALL music for offline playing?

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to have to do that again. I get that everything will ...

disconnekt
Regular
I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to...
2014-10-10 7:35:08 PM
2014-10-12 5:39:01 PM
radiuz
Roadie
949 Views
4 replies
0 likes

949 Views
4 replies
0 likes

Unable to save albums on my IOS Desktop app

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I have now way to save songs to my desktop app?? Can anyone advise?...

Andy12no
Newbie
Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I hav...
2014-10-12 9:48:30 AM
2014-10-12 5:38:19 PM
Peter__
Community Legend
442 Views
2 replies
0 likes

442 Views
2 replies
0 likes

issue on multiple devices

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listening to music out starts on the other phone then if ...

tam_staple
Newbie
I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listen...
2014-10-12 12:39:52 PM
2014-10-12 5:37:02 PM
Peter__
Community Legend
520 Views
2 replies
0 likes
multiple devices

520 Views
2 replies
0 likes

Solved!! Spotify won't open after the latest Spotify update

Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdown and takes me back to my ipad home screen. It's so frustrating...

rf1969
Casual Listener
Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdow...
2014-10-11 6:45:36 PM
2014-10-12 4:55:28 PM
rf1969
Casual Listener
3026 Views
2 replies
0 likes

3026 Views
2 replies
0 likes

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