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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279012 Views

58 replies

14 likes

  • 279012 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178627 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118800 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Solved!! Unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it.

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked from Radio" does not increase by one, and I can't find it ...

Casual Listener

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked ...

ls3music

Casual Listener

1952 Views

4 replies

0 likes

like from radio
  • 1952 Views
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spotify and last.fm on update

I don't know if anyone else is seeing this happen but I've seen this happen a few times on my phone. I use an iPhone 5 running the latest version of iOS 7. I'm not sure if this happens up The issue is that my scrobble password gets blanked out but si...

Newbie

I don't know if anyone else is seeing this happen but I've seen this happen a few times on my phone. I use an iPhone 5 running the latest version of iOS 7. I'm not sure if this happens up   ...

383 Views

0 replies

0 likes

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iOS 8 upgrade now Spotify not working with Infiniti G35x

Hi everyone, Using Spotify on my iPhone 5S/version 7 in my car - with the special attachment cord for Infiniti worked perfectly most of the time. Last night upgraded to the new iOS version. Spotify on the phone works fine. But now when I plug it into...

Newbie

Hi everyone,   Using Spotify on my iPhone 5S/version 7 in my car - with the special attachment cord for Infiniti worked perfectly most of the time.   Last night upgraded to the new ...

441 Views

0 replies

0 likes

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Playlist no cover art

I just updated my spotify app to the latest one on my iPhone 5 running ios8.1 everything was fine until this new update.Now i am unable to see any cover art offline it shows up only when online to fix this i tried everything and finally deleted every...

Music Fan

I just updated my spotify app to the latest one on my iPhone 5 running ios8.1 everything was fine until this new update.Now i am unable to see any cover art offline it shows up only when online to fi...

Jason

Spotify Legend

925 Views

3 replies

0 likes

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Song control bar in 1.9.0 on iPad disappears.

When switching to Airplay the song control bar at the button disappears. When switching back to play in ipad it is still gone. Also it is not longer possible the control the volume when palying on an Airplay device. Changeing the volume control on th...

Newbie

When switching to Airplay the song control bar at the button disappears. When switching back to play in ipad it is still gone. Also it is not longer possible the control the volume when palying ...

728 Views

0 replies

0 likes

1.9.0
Airplay
bug
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Solved!! Why I can't see My Music on an ipad??

Last spotify update is awesome with My music feature (albums, similar to a cd library on a room!). But I wonder why this feature is not showed on an ipad...

Music Fan

Last spotify update is awesome with My music feature (albums, similar to a cd library on a room!). But I wonder why this feature is not showed on an ipad...

Arsenal-rule

Roadie

52216 Views

149 replies

23 likes

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  • 149 replies
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starred playlist disappeared?

hi, I love using spotify on my iphone and have created a massive starred playlist over the last 6 years which i use daily. For some reason the starred playlist has disappeared from my iphone, it still appears on my pc but won't appear on my iphone. I...

Regular

hi,   I love using spotify on my iphone and have created a massive starred playlist over the last 6 years which i use daily. For some reason the starred playlist has disappeared from my ipho...

464 Views

0 replies

0 likes

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The last update not found with a proxy

Hi to all!, yesterday my spotify app was update to the last version and i was found with a surprise, spotify not work under a proxy connection, the olds versions work withouth problems, someone can help me? Thanks to all

Newbie

Hi to all!, yesterday my spotify app was update to the last version and i was found with a surprise, spotify not work under a proxy connection, the olds versions work withouth problems, someone can h...

394 Views

0 replies

0 likes

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Music quality for synced music when online?

Hi there, When I sync songs on my iphone (5C), I usually use the ‘normal’ music quality (recommended) in order to get more songs on my device while offline. When I’m home, I usually play songs from my iPhone using Wi-Fi, in order to have the best pos...

Casual Listener

Hi there,    When I sync songs on my iphone (5C), I usually use the ‘normal’ music quality (recommended) in order to get more songs on my device while offline. When I’m home, I usua...

vin_cent

Casual Listener

621 Views

2 replies

0 likes

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Solved!! Spotify iPad-version - Wanted/Missing Features

Great that you finally made it! Not a day to late though as iPad have been around since...can't remember!  But...Why on earth have you not at least kept all the features from the iPhone-version??? (I might have missed this but then it is not intuitiv...

Regular

Great that you finally made it! Not a day to late though as iPad have been around since...can't remember! 😉   But...Why on earth have you not at least kept all the features from ...

birdew

Newbie

12762 Views

36 replies

6 likes

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  • 36 replies
  • 6 likes

Solved!! Deleted songs

Anyone knows if the deleted songs are deleted from the iPhone when you do it on Spotify or if it continues there?

Visitor

Anyone knows if the deleted songs are deleted from the iPhone when you do it on Spotify or if it continues there?

kbrooksc

Community Legend

715 Views

1 replies

0 likes

iOS
iphone
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Can not hear e-mail notifications when running spotify

Hi guys, Just upgraded to Spotify premium, just having an issue that I was hoping someone could help with. I have a coffee bar that has a preorder system (done via e-mails) We have spotify running on an ipad which we also use for our Point of Sale so...

Newbie

Hi guys, Just upgraded to Spotify premium, just having an issue that I was hoping someone could help with. I have a coffee bar that has a preorder system (done via e-mails) We have spotify running...

kbrooksc

Community Legend

584 Views

1 replies

0 likes

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  • 1 replies
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Music Won't Sync

So, my music that I have been trying to sync for 20 minutes now is not syncing. I have spotify premium, I have over 1.5 gigs left on my phone, it is an ios 7 iphone 4. Not jailbroken. Has anyone had this problem? Does anyone know how to fix it? It's ...

Casual Listener

So, my music that I have been trying to sync for 20 minutes now is not syncing. I have spotify premium, I have over 1.5 gigs left on my phone, it is an ios 7 iphone 4. Not jailbroken. Has anyone...

asmith121

Casual Listener

460 Views

1 replies

0 likes

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The app is crashing on splash screen

Hi everyone, After i've updated Spotify it stopped running. When I lounch the app, I see splash screen for about 5 seconds and then it just returns back on home screen, so I suspect that it's crashing. Actually that started happening quit a while ago...

Casual Listener

Hi everyone,   After i've updated Spotify it stopped running. When I lounch the app, I see splash screen for about 5 seconds and then it just returns back on home screen, so I suspect t...

DimitryK

Casual Listener

1126 Views

2 replies

0 likes

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Brand new Spotify iPad App crashes while sharing song

Today I downloaded the latest version of the iPad App.The new looks and feel are great!However, when I want to share a song to one of my contacts, the Spotify App crashes. It only hapens If I press the search field. Scrolling down to the contact work...

Newbie

Today I downloaded the latest version of the iPad App. The new looks and feel are great! However, when I want to share a song to one of my contacts, the Spotify App crashes. It only hapens If I...

Jason

Spotify Legend

611 Views

1 replies

0 likes

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Can't play synced albums

I use Spotify on my iPhone 6 with the latest iOS. When I open the app and try to play from albums I have saved to my phone, but don't have 3G coverage (only EDGE or GPRS) the app gets stuck trying to load the albums even though they're saved to the p...

Newbie

I use Spotify on my iPhone 6 with the latest iOS. When I open the app and try to play from albums I have saved to my phone, but don't have 3G coverage (only EDGE or GPRS) the app gets stuck tryin...

Amarro

Community Legend

450 Views

1 replies

0 likes

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Iphone to ipad

I have premium on iPhone 5 and can't seem to control my iPad? Although when I put spotify on the iPad it gave me my music but says nothing about my account?.I basically want to be able to control my pad but can't, help please

Visitor

I have premium on iPhone 5 and can't seem to control my iPad? Although when I put spotify on the iPad it gave me my music but says nothing about my account?. I basically want to be able to control m...

Amarro

Community Legend

475 Views

1 replies

0 likes

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  • 1 replies
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Music Disappearing in Offline mode

For some reason my music keeps dissapearing in offline mode. I download it to my phone, go offline, listen to it and then the next day it appears under "Songs" but is there is nothing listed under "Albums" or "Artists". If I go back online and open t...

Regular

For some reason my music keeps dissapearing in offline mode. I download it to my phone, go offline, listen to it and then the next day it appears under "Songs" but is there is nothing listed und...

JLBeaumont

Regular

1682 Views

6 replies

0 likes

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Solved!! Playlists accross devices won't sync on iOS

Hi Guys, I recently experienced problems when adding song to playlists. When I add a new song to one of my playlists, it won't appear in the same playlists on the other devices, including the Mac OS Spotify App, the iPhone app and the iPad app. Conne...

Regular

Hi Guys,   I recently experienced problems when adding song to playlists. When I add a new song to one of my playlists, it won't appear in the same playlists on the other devices, including ...

jeanbapp

Regular

2423 Views

3 replies

0 likes

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  • 3 replies
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Discover missing on new iPad app

The discover feature is missing on the new version of Spotify for iPad.

Community Legend

The discover feature is missing on the new version of Spotify for iPad.

Peter__

Community Legend

820 Views

1 replies

2 likes

  • 820 Views
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  • 2 likes