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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43348 Views

43 replies

10 likes

  • 43348 Views
  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108991 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1638 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301864 Views

62 replies

16 likes

  • 301864 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127792 Views

19 replies

38 likes

  • 127792 Views
  • 19 replies
  • 38 likes

Solved!! Your Music

To the Spotify development team.Many thanks for restoring Your Music. Long awaited and readily appreciated.

Casual Listener

To the Spotify development team. Many thanks for restoring Your Music. Long awaited and readily appreciated.

Visoflex

Casual Listener

1312 Views

3 replies

1 likes

  • 1312 Views
  • 3 replies
  • 1 likes

Your Music list not syncing

I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on the phone to completely sync?

Music Fan

I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on t...

donovanmorein

Casual Listener

1416 Views

4 replies

1 likes

  • 1416 Views
  • 4 replies
  • 1 likes

Adding Playlists - iPhone iOS app

When attempting to and add an album to a playlist it now prompts me to enter the name. Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. Since the last update I have to type all of that info manu...

Regular

When attempting to and add an album to a playlist it now prompts me to enter the name.   Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. ...

21five

Regular

1688 Views

6 replies

5 likes

  • 1688 Views
  • 6 replies
  • 5 likes

Saved albums disappear at restart

Hello,I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album to offline mode, but it's still the same problem. Reinstalli...

Music Fan

Hello, I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744 When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album ...

MattSuda

Spotify Star

3256 Views

9 replies

0 likes

  • 3256 Views
  • 9 replies
  • 0 likes

Solved!! Offline problem

Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and playlist. When I want to select only an album, the app ...

Casual Listener

Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and pl...

Belsaga

Casual Listener

1501 Views

2 replies

0 likes

Offline songs
  • 1501 Views
  • 2 replies
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Can't play one single song!!

Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens. This also happens when I brows for a song, find the song and try's to play it. Nothing happens. It's like every single sons is unavailable

Newbie

Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens.  This also happens when I brows for a song, find the song and try's to play it. Nothin...

572 Views

0 replies

0 likes

  • 572 Views
  • 0 replies
  • 0 likes

New Phone - spotify did not switch over

I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?

Newbie

I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?

Peter__

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
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The songs stop and don't continue the playlist/album

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

Newbie

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

Jugga99

Newbie

1048 Views

3 replies

0 likes

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  • 3 replies
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When adding a song to a Playlists, their view mode go back to Order-added and not Title-order

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to a playlist, the view mode the playlists go to is Date-...

Regular

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to ...

Marco

Community Legend

705 Views

1 replies

0 likes

iOS
Search
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Solved!! Offline Album Artwork

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music note in grayscale

Newbie

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music not...

MattSuda

Spotify Star

1079 Views

1 replies

0 likes

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  • 1 replies
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Track link opens the album instead

Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. And yes I'm sure I'm copying the right one. This is becoming really i...

Casual Listener

Hi all!    For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. ...

1111 Views

0 replies

0 likes

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Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

Music Fan

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...

Internetgirl07

Regular

1638 Views

3 replies

0 likes

album art
album artwork
artwork
iOS
local songs
offline music
offline play
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  • 3 replies
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Songs don't play, WHY?

Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track" and then just crashes! Or it just doesn't sound,...

Casual Listener

Hello!   Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user.   I get a messege in Swedish: " det går inte att spela upp spåret" Wich ...

Koki84

Casual Listener

2468 Views

6 replies

0 likes

don't play
songs
  • 2468 Views
  • 6 replies
  • 0 likes

Sent songs on iPhone

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.

Newbie

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users. 

421 Views

0 replies

1 likes

  • 421 Views
  • 0 replies
  • 1 likes

Syncing broken between iPhone 4s and Spotify

Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop client v.9.14.13. New added playlists don't show up on the iPhone or...

Gig Goer

Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop cl...

Amarro

Community Legend

901 Views

1 replies

0 likes

  • 901 Views
  • 1 replies
  • 0 likes

music stops

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear music, but it stops when i lock my screen or return to...

Casual Listener

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear mus...

MichaelW

Community Legend

1545 Views

2 replies

0 likes

music stops clear all multitask
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Solved!! Premium Account on 2 IOS and one WIndows Phone device, worked only on one

Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?

Regular

Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?

Carina

Community Legend

1085 Views

5 replies

0 likes

  • 1085 Views
  • 5 replies
  • 0 likes

Solved!! Music won't sync for offline unless in a playlist

Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save the playlist for offline. Basically all music I want for offline...

Casual Listener

Hey All,   I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save th...

BenjaminSweney

Casual Listener

2550 Views

6 replies

0 likes

  • 2550 Views
  • 6 replies
  • 0 likes

An error has occured

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This has been occurring off and on the past few weeks b...

Newbie

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This...

409 Views

0 replies

0 likes

  • 409 Views
  • 0 replies
  • 0 likes