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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36730 Views

40 replies

10 likes

  • 36730 Views
  • 40 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102073 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298814 Views

61 replies

16 likes

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  • 61 replies
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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125666 Views

19 replies

38 likes

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Premium not loading

I did a clean reinstall after subscribing to Premium and still have not had access.

Casual Listener

I did a clean reinstall after subscribing to Premium and still have not had access.

Kelseyerinburke

Casual Listener

532 Views

2 replies

0 likes

  • 532 Views
  • 2 replies
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"Your music" randomly empities itself

Hello.This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a song then go to change it and all my songs will be gone. ...

Newbie

Hello. This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a son...

SolidSnake35

Music Fan

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
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Spotify app won't open

Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.

Casual Listener

Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.

Plerjazz

Casual Listener

684 Views

1 replies

0 likes

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Spotify iPad app upgrade: What happened to "Top Tracks"?

I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc. I could only do this on Spotify for iPad, and now this feature apparently has completely disappeared in the newest update that happened a few d...

Regular

I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc.  I could only do this on Spotify for iPad, and now this feature apparently has complete...

451 Views

0 replies

0 likes

  • 451 Views
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iPhone doesn't show all playlists

I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.

Newbie

I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.

469 Views

0 replies

0 likes

  • 469 Views
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Shuffle Play doesn't work

I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm connected to wifi and I don't have offline mode turned o...

Casual Listener

I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm conne...

richyy

Casual Listener

943 Views

2 replies

0 likes

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  • 2 replies
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Pause/play button greyed out on iPad when playing local files at iPhone

Hi! When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says, when my iPhone 4 (connected to a dock stereo) plays music I am not able to ...

Music Fan

Hi!   When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says...

1452 Views

0 replies

0 likes

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Missing Album Art in Airplane Mode or Offline

I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occurs when I am not in airplane mode but have very lim...

Casual Listener

I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occu...

CodeEvo

Music Fan

2086 Views

8 replies

0 likes

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Tom Tom causes intermittent pausing and stopping of playback with Spotify.

iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent updates of Spotify and Tom Tom.

Regular

iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent...

625 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it.

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked from Radio" does not increase by one, and I can't find it ...

Casual Listener

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked ...

ls3music

Casual Listener

2051 Views

4 replies

0 likes

like from radio
  • 2051 Views
  • 4 replies
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spotify and last.fm on update

I don't know if anyone else is seeing this happen but I've seen this happen a few times on my phone. I use an iPhone 5 running the latest version of iOS 7. I'm not sure if this happens up The issue is that my scrobble password gets blanked out but si...

Newbie

I don't know if anyone else is seeing this happen but I've seen this happen a few times on my phone. I use an iPhone 5 running the latest version of iOS 7. I'm not sure if this happens up   ...

410 Views

0 replies

0 likes

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iOS 8 upgrade now Spotify not working with Infiniti G35x

Hi everyone, Using Spotify on my iPhone 5S/version 7 in my car - with the special attachment cord for Infiniti worked perfectly most of the time. Last night upgraded to the new iOS version. Spotify on the phone works fine. But now when I plug it into...

Newbie

Hi everyone,   Using Spotify on my iPhone 5S/version 7 in my car - with the special attachment cord for Infiniti worked perfectly most of the time.   Last night upgraded to the new ...

474 Views

0 replies

0 likes

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Playlist no cover art

I just updated my spotify app to the latest one on my iPhone 5 running ios8.1 everything was fine until this new update.Now i am unable to see any cover art offline it shows up only when online to fix this i tried everything and finally deleted every...

Music Fan

I just updated my spotify app to the latest one on my iPhone 5 running ios8.1 everything was fine until this new update.Now i am unable to see any cover art offline it shows up only when online to fi...

Jason

Spotify Legend

988 Views

3 replies

0 likes

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  • 3 replies
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Song control bar in 1.9.0 on iPad disappears.

When switching to Airplay the song control bar at the button disappears. When switching back to play in ipad it is still gone. Also it is not longer possible the control the volume when palying on an Airplay device. Changeing the volume control on th...

Newbie

When switching to Airplay the song control bar at the button disappears. When switching back to play in ipad it is still gone. Also it is not longer possible the control the volume when palying ...

779 Views

0 replies

0 likes

1.9.0
Airplay
bug
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  • 0 replies
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Solved!! Why I can't see My Music on an ipad??

Last spotify update is awesome with My music feature (albums, similar to a cd library on a room!). But I wonder why this feature is not showed on an ipad...

Music Fan

Last spotify update is awesome with My music feature (albums, similar to a cd library on a room!). But I wonder why this feature is not showed on an ipad...

Arsenal-rule

Roadie

54705 Views

149 replies

23 likes

  • 54705 Views
  • 149 replies
  • 23 likes

starred playlist disappeared?

hi, I love using spotify on my iphone and have created a massive starred playlist over the last 6 years which i use daily. For some reason the starred playlist has disappeared from my iphone, it still appears on my pc but won't appear on my iphone. I...

Regular

hi,   I love using spotify on my iphone and have created a massive starred playlist over the last 6 years which i use daily. For some reason the starred playlist has disappeared from my ipho...

493 Views

0 replies

0 likes

  • 493 Views
  • 0 replies
  • 0 likes

The last update not found with a proxy

Hi to all!, yesterday my spotify app was update to the last version and i was found with a surprise, spotify not work under a proxy connection, the olds versions work withouth problems, someone can help me? Thanks to all

Newbie

Hi to all!, yesterday my spotify app was update to the last version and i was found with a surprise, spotify not work under a proxy connection, the olds versions work withouth problems, someone can h...

436 Views

0 replies

0 likes

  • 436 Views
  • 0 replies
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Music quality for synced music when online?

Hi there, When I sync songs on my iphone (5C), I usually use the ‘normal’ music quality (recommended) in order to get more songs on my device while offline. When I’m home, I usually play songs from my iPhone using Wi-Fi, in order to have the best pos...

Casual Listener

Hi there,    When I sync songs on my iphone (5C), I usually use the ‘normal’ music quality (recommended) in order to get more songs on my device while offline. When I’m home, I usua...

vin_cent

Casual Listener

677 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Spotify iPad-version - Wanted/Missing Features

Great that you finally made it! Not a day to late though as iPad have been around since...can't remember!  But...Why on earth have you not at least kept all the features from the iPhone-version??? (I might have missed this but then it is not intuitiv...

Regular

Great that you finally made it! Not a day to late though as iPad have been around since...can't remember! 😉   But...Why on earth have you not at least kept all the features from ...

birdew

Newbie

13533 Views

36 replies

6 likes

  • 13533 Views
  • 36 replies
  • 6 likes

Solved!! Deleted songs

Anyone knows if the deleted songs are deleted from the iPhone when you do it on Spotify or if it continues there?

Visitor

Anyone knows if the deleted songs are deleted from the iPhone when you do it on Spotify or if it continues there?

kbrooksc

Community Legend

752 Views

1 replies

0 likes

iOS
iphone
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  • 1 replies
  • 0 likes