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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242030 Views

27 replies

5 likes

  • 242030 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124870 Views

119 replies

13 likes

Other
  • 124870 Views
  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2975 Views

0 replies

0 likes

iOS
  • 2975 Views
  • 0 replies
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307695 Views

62 replies

16 likes

  • 307695 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131990 Views

19 replies

38 likes

  • 131990 Views
  • 19 replies
  • 38 likes

Finding songs and artists

I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is. I have access to my playlist, to explore, radio, to "your music" and preferen...

Newbie

I am an Spotify Premium user of the spanish version. Since I updated the last version of Spotify on my iphone there is no way to find where the search bar for new music is.  I have access to m...

yuk

Casual Listener

786 Views

4 replies

0 likes

  • 786 Views
  • 4 replies
  • 0 likes

Solved!! How to sync local files to iPhone if not connected to same WiFi as laptop?

At my university, there is a separate WiFi network for the computers and for mobile devices. I have some local files I want to sync to my iPhone, but I can't connect to the same network to do so. Is there any other way to sync local files from my des...

Casual Listener

At my university, there is a separate WiFi network for the computers and for mobile devices.   I have some local files I want to sync to my iPhone, but I can't connect to the same network to...

AxCn1995

Casual Listener

1164 Views

2 replies

0 likes

  • 1164 Views
  • 2 replies
  • 0 likes

Updated Spotify and have now lost all my playlists, please help

Hey All, I have tried the search function and have been unsuccessful, therefore asking is the next best thing I suppose. I updated my iPhone 6 to the new ios and Spotify disappeared so I re-installed and now all my playlists have gone. Can someone he...

Newbie

Hey All, I have tried the search function and have been unsuccessful, therefore asking is the next best thing I suppose.  I updated my iPhone 6 to the new ios and Spotify disappeared so I re-ins...

cosmicteapot

Casual Listener

658 Views

1 replies

0 likes

  • 658 Views
  • 1 replies
  • 0 likes

thank you

Loved the update, subscribed premium just want to report a bug: While in offline mode, there are no art cover for albuns. It is something that i really miss in the app.

Casual Listener

Loved the update, subscribed premium 🙂 just want to report a bug: While in offline mode, there are no art cover for albuns. It is something that i really miss in the app. 

MattSuda

Spotify Star

586 Views

2 replies

0 likes

  • 586 Views
  • 2 replies
  • 0 likes

Solved!! random play in album

How I can remove the random playback mode in premium version for ipad?

Casual Listener

How I can remove the random playback mode in premium version for ipad?

lezamacafe

Casual Listener

1050 Views

2 replies

0 likes

  • 1050 Views
  • 2 replies
  • 0 likes

All Shuffle All the Time Despite Premium Account

I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?

Newbie

I have a premium account, but when I play most albums and playlists, they play on shuffle. How do I make an album play straight through?

Amarro

Community Legend

1767 Views

1 replies

0 likes

Shuffle play
  • 1767 Views
  • 1 replies
  • 0 likes

Background app refresh

Hi everyone,what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user documentation for the app.I turned it on and closed the ap...

Visitor

Hi everyone, what exactly is expected to happen when I enable background app refresh for spotify in the settings of my iOS 8 device? I couldn't find any info in spotify's whats new or the user doc...

MattSuda

Spotify Star

11766 Views

2 replies

0 likes

  • 11766 Views
  • 2 replies
  • 0 likes

Local Files Playback Volume

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphone 5s, tried everything, its been doing it for a month...

Newbie

Hi, this is driving me nuts but my local files keep playing at normal level for the first 2 seconds of the song and then goes stupidly quiet. They are all imported as mp3 files and I am using iphon...

user-removed

Not applicable

1743 Views

1 replies

3 likes

imported music
iPhone 5S
local files
Playback problem
volume
  • 1743 Views
  • 1 replies
  • 3 likes

can't download iPhone app abroad

Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please. /calle

Casual Listener

Hi, I have a Swedish premium account but I can't download the app to my (new) iPhone here in Italy. Help please.  /calle

Adamdl

Newbie

3322 Views

6 replies

0 likes

  • 3322 Views
  • 6 replies
  • 0 likes

Solved!! loading songs

why dont all the songs on my play list load onto my ipod nano.

Newbie

why dont all the songs on my play list load onto my ipod nano.

Peter__

Community Legend

942 Views

1 replies

0 likes

  • 942 Views
  • 1 replies
  • 0 likes

Syncing my iPod nano to Spotify

I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am reading say that my ipod should show up under the device...

Newbie

I am trying to use Spotify on my ipod nano and the process doen't seem complicated except for the fact that my ipod nano does not show up when I connect it with my USB plug. The directions I am readi...

Peter__

Community Legend

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

Log in

Dear Spotify,In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the password wrong I pressed the button the reset it. After ch...

Newbie

Dear Spotify, In an having some trouble with logging in to my account. When entering my username and password I got the message saying the password was incorrect. Thinking I mi have gotten the pas...

Peter__

Community Legend

565 Views

1 replies

0 likes

  • 565 Views
  • 1 replies
  • 0 likes

Synchronisatie off line afspeellijst naar ipod

Sinds 10 oktober heb ik me aangemeld bij Spotify en tot volle tevredenheid echter het lukt mij niet om de off line playlist te syncn met mn ipod.|In een aantal afspeellijsten zie ik ook maar een paar van die vierkantjes met de muziek sleutel er in, m...

Casual Listener

Sinds 10 oktober heb ik me aangemeld bij Spotify en tot volle tevredenheid echter het lukt mij niet om de off line playlist te syncn met mn ipod.| In een aantal afspeellijsten zie ik ook maar een pa...

Perryb

Casual Listener

701 Views

2 replies

0 likes

  • 701 Views
  • 2 replies
  • 0 likes

Premium

just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.

Casual Listener

just upgraded to premium and it still says I have a free account. I've reactivated and followed the steps and it says on my desktop o have premium but still nothing on my iPhone.

MichaelW

Community Legend

749 Views

1 replies

1 likes

  • 749 Views
  • 1 replies
  • 1 likes

Solved!! Album Art

I just got spotify and premium and the album artWon't load in the app or on the lock screen. Anyone else having that problem or know how to fix it?

Music Fan

I just got spotify and premium and the album art Won't load in the app or on the lock screen. Anyone else having that problem or know how to fix it?

MattSuda

Spotify Star

1072 Views

2 replies

0 likes

  • 1072 Views
  • 2 replies
  • 0 likes

Album cover view

In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivolous detail but aaaaaaahh it's starting to really bo...

Casual Listener

In this newest update of Spotify, I've realized that you can no longer see what album is coming up next on your playlist. It only shows a gray box with a music note in it. I know it's a really frivol...

MattSuda

Spotify Star

2457 Views

7 replies

0 likes

Album Cover
Your Music
  • 2457 Views
  • 7 replies
  • 0 likes

Can a Specturm view w/bars

Can a Specturm view be added like EQu App and make it customizable

Visitor

Can a Specturm view be added like EQu App and make it customizable

kbrooksc

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

Adding New Album to Playlist Folder - BUG Report

Hello, In iOS 1.8.0.2444 the process for adding a new albume to an existing Playlist Folder is not working correctly. It currently prompts for the name of the Album which is Not Correct. Instead, as in the past and on OS X & Windows, the new Playlist...

Roadie

Hello,   In iOS 1.8.0.2444 the process for adding a new albume to an existing Playlist Folder is not working correctly.   It currently prompts for the name of the Album which is Not...

Peter__

Community Legend

1985 Views

7 replies

1 likes

iOS
iphone 5
  • 1985 Views
  • 7 replies
  • 1 likes

iOS 8 crashes when share

Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.

Casual Listener

Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.

Peter__

Community Legend

2106 Views

11 replies

0 likes

Share crash
  • 2106 Views
  • 11 replies
  • 0 likes