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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43367 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109039 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1639 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301891 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127806 Views

19 replies

38 likes

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  • 19 replies
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An error has occured

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This has been occurring off and on the past few weeks b...

Newbie

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This...

409 Views

0 replies

0 likes

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Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?

Visitor

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?

user-removed

Not applicable

2664 Views

7 replies

1 likes

IOS 8.1 App still isn't working
  • 2664 Views
  • 7 replies
  • 1 likes

Bluetooth: Spotify drops and switched to iPod

Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm unable to get back to spotify. The only way I coul...

Newbie

Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm...

kbrooksc

Community Legend

844 Views

1 replies

0 likes

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Some tracks wont play

My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue).When trying to play a track it looks like the picture below: A...

Newbie

My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue). When tr...

MichaelW

Community Legend

589 Views

1 replies

0 likes

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Re: Premium Account

Yes I have, and I don't have spotify for android. I have an iPhone

Casual Listener

Yes I have, and I don't have spotify for android. I have an iPhone

Daniel

Community Legend

424 Views

1 replies

0 likes

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spotify for ios 5

is there a spotify compatible with ios 5 ipad?please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.

Newbie

is there a spotify compatible with ios 5 ipad? please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.

Amarro

Community Legend

507 Views

1 replies

0 likes

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  • 1 replies
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Red exclamation mark next to certain songs; unable to download to offline.

I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not save and have a red exclamation point next to them....

Newbie

I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not ...

Missing

Newbie

6909 Views

2 replies

0 likes

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Spotify doesn't show me the cover of the offline songs

I have this weird problem from like 2 days ago, I can't see the cover of the offline songs, I try to redownload the app but I have the same error, anyone can help me?

Casual Listener

I have this weird problem from like 2 days ago, I can't see the cover of the offline songs, I try to redownload the app but I have the same error, anyone can help me?

MattSuda

Spotify Star

1574 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Buzzing loading, or interference?

I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static.I've confirmed that this is the only audio playback app that does this. And, it was working ...

Casual Listener

I just got an iphone6 and spotify makes a little buzzing noise that doesn't interfere with the music. It just kind of "rides" overtop of it like radio static. I've confirmed that this is the only...

Merik

Community Legend

1696 Views

4 replies

0 likes

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Premium not loading

I did a clean reinstall after subscribing to Premium and still have not had access.

Casual Listener

I did a clean reinstall after subscribing to Premium and still have not had access.

Kelseyerinburke

Casual Listener

541 Views

2 replies

0 likes

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  • 2 replies
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"Your music" randomly empities itself

Hello.This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a song then go to change it and all my songs will be gone. ...

Newbie

Hello. This has happened to me a couple of times recently and it is quite frustrating. My songs, artists, and albums all claim that I have no songs added out of the blue. I'll be listening to a son...

SolidSnake35

Music Fan

507 Views

1 replies

0 likes

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  • 1 replies
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Spotify app won't open

Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.

Casual Listener

Using iPhone 4s. Since upgrade to ios8 yesterday, Spotify symbol when clicking goes dark for a second then goes back. Tried reinstalling, changing region and back, as Google instructs me to.

Plerjazz

Casual Listener

698 Views

1 replies

0 likes

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Spotify iPad app upgrade: What happened to "Top Tracks"?

I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc. I could only do this on Spotify for iPad, and now this feature apparently has completely disappeared in the newest update that happened a few d...

Regular

I LOVED the Top Tracks feature on the iPad, seeing the songs my friends were playing most frequently, etc.  I could only do this on Spotify for iPad, and now this feature apparently has complete...

455 Views

0 replies

0 likes

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iPhone doesn't show all playlists

I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.

Newbie

I have a few playslists that are not showing up when I log onto spotify from my iPhone. I have tried redownloading the app and also logging out and back in.

473 Views

0 replies

0 likes

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Shuffle Play doesn't work

I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm connected to wifi and I don't have offline mode turned o...

Casual Listener

I cannot stream any music at all on Spotify for iOS. I'm using a free account, but even when I choose a playlist and press shuffle play, a message pops up telling me to sync to my computer. I'm conne...

richyy

Casual Listener

957 Views

2 replies

0 likes

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  • 2 replies
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Pause/play button greyed out on iPad when playing local files at iPhone

Hi! When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says, when my iPhone 4 (connected to a dock stereo) plays music I am not able to ...

Music Fan

Hi!   When playing music at one iOS device, you are able to control when to skip/replay/pause/play a song from another iOS device (which is awesome btw). But as the title says...

1461 Views

0 replies

0 likes

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Missing Album Art in Airplane Mode or Offline

I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occurs when I am not in airplane mode but have very lim...

Casual Listener

I'm a Spotify Premium (1.7.1.7) user and using an iPhone 4s (ios v8.0) and when my phone is in Airplane mode none of the downloaded (offline) albums on my phone will display album art. This also occu...

CodeEvo

Music Fan

2121 Views

8 replies

0 likes

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Tom Tom causes intermittent pausing and stopping of playback with Spotify.

iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent updates of Spotify and Tom Tom.

Regular

iPhone 4 IOS 7.1.2....Spotify pauses and sometimes stops playing back when Tom Tom is running in background or foreground. Audio is not enabled on Tom Tom. This has only started happening with recent...

633 Views

0 replies

0 likes

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Solved!! Unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it.

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked from Radio" does not increase by one, and I can't find it ...

Casual Listener

I am unable to add new songs to "Liked from Radio" playlist, which only has 124 songs in it. I click the little check mark, and it says "Saved to Your Music, but the number in the list "Liked ...

ls3music

Casual Listener

2074 Views

4 replies

0 likes

like from radio
  • 2074 Views
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  • 0 likes