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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

242050 Views

27 replies

5 likes

  • 242050 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

124882 Views

119 replies

13 likes

Other
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  • 119 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2975 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307698 Views

62 replies

16 likes

  • 307698 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131998 Views

19 replies

38 likes

  • 131998 Views
  • 19 replies
  • 38 likes

Memory Usage on Iphone for Spotify

I am thinking of upgrading my account purely based on the fact that I would like to listen to music with my iPhone on the go. My iPhone has under 1gb of memory left as it is. I am wanting to make my playlists available offline to not use up my data w...

Newbie

I am thinking of upgrading my account purely based on the fact that I would like to listen to music with my iPhone on the go. My iPhone has under 1gb of memory left as it is. I am wanting to make m...

roballen5

Newbie

1787 Views

3 replies

0 likes

  • 1787 Views
  • 3 replies
  • 0 likes

My Music deleted itself from iPhone

My music was deleted from my iPhone. It still exists on my desktop and iPad. Running an iPhone 6+ on iOS 8.1

Casual Listener

My music was deleted from my iPhone. It still exists on my desktop and iPad. Running an iPhone 6+ on iOS 8.1

Carina

Community Legend

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

unable to sync between desktop and iOS

today i tried to sync some local files to my iPhone, a process that i have done many times in the past with no issue. now i find that new playlists created on my mac desktop do not show up on my iPhone or my iPad. similarly, any changes made on the i...

Casual Listener

today i  tried to sync some local files to my iPhone, a process that i have done many times in the past with no issue.   now i find that new playlists created on my mac desktop do not s...

SmokinGuzz

Casual Listener

577 Views

2 replies

0 likes

  • 577 Views
  • 2 replies
  • 0 likes

Spotify randomly changes to favorite playlist

Hello, When I am playing music with Spotify from my Iphone 4s (8.1) Spotify randomly changes to my favorites list. This happens while playing other songs, because changing a playlist alone is not annoying enough. Can you please help fixing this issue...

Newbie

Hello,   When I am playing music with Spotify from my Iphone 4s (8.1) Spotify randomly changes to my favorites list. This happens while playing other songs, because changing a playlist alone...

Peter__

Community Legend

875 Views

2 replies

0 likes

  • 875 Views
  • 2 replies
  • 0 likes

Synced Songs from pc to phone dont play

Hey there!Today I synced a lot of Songs via spotify from pc to the App in my iphone 5 with ios 8.1 and the App up to date. The songs I synced are not available in the spotify cloud. All the songs have the green arrow showing the are synced. Also on p...

Casual Listener

Hey there! Today I synced a lot of Songs via spotify from pc to the App in my iphone 5 with ios 8.1 and the App up to date. The songs I synced are not available in the spotify cloud. All the songs...

SirDukeLuckyLuk

Casual Listener

688 Views

2 replies

0 likes

  • 688 Views
  • 2 replies
  • 0 likes

Why doesn't my album art appear anymore?

My album art/covers no longer shows up no matter what I do. I am on a iPhone 5C running iOS 8.1 with the latest spotify update

Newbie

My album art/covers no longer shows up no matter what I do. I am on a iPhone 5C running iOS 8.1 with the latest spotify update

MichaelW

Community Legend

1818 Views

1 replies

2 likes

  • 1818 Views
  • 1 replies
  • 2 likes

Solved!! Your Music

To the Spotify development team.Many thanks for restoring Your Music. Long awaited and readily appreciated.

Casual Listener

To the Spotify development team. Many thanks for restoring Your Music. Long awaited and readily appreciated.

Visoflex

Casual Listener

1335 Views

3 replies

1 likes

  • 1335 Views
  • 3 replies
  • 1 likes

Your Music list not syncing

I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on the phone to completely sync?

Music Fan

I moved my entire starred list (26000+ songs) over to the new Your Music list on my Mac, but I'm only seeing about 100 songs showing up in the Your Music list on my iPhone. How do I get the list on t...

donovanmorein

Casual Listener

1437 Views

4 replies

1 likes

  • 1437 Views
  • 4 replies
  • 1 likes

Adding Playlists - iPhone iOS app

When attempting to and add an album to a playlist it now prompts me to enter the name. Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. Since the last update I have to type all of that info manu...

Regular

When attempting to and add an album to a playlist it now prompts me to enter the name.   Previously, the album info (Artist, Title, etc) would automatically be the default name of the playlist. ...

21five

Regular

1753 Views

6 replies

5 likes

  • 1753 Views
  • 6 replies
  • 5 likes

Saved albums disappear at restart

Hello,I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album to offline mode, but it's still the same problem. Reinstalli...

Music Fan

Hello, I use an iPhone 5 with iOS 8.1 and Spotify 1.9.0.2744 When I save an album to My Music and start Spotify for the next time, the album isn't anymore in My Music. I also synced the album ...

MattSuda

Spotify Star

3325 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Solved!! Offline problem

Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and playlist. When I want to select only an album, the app ...

Casual Listener

Hi, I have a problem with the spotify app for ipod touch 4, ios 6.1.6. Since a few weeks (can't remeber in what update of the app), only can reproduce downloaded songs from two menues: Songs and pl...

Belsaga

Casual Listener

1545 Views

2 replies

0 likes

Offline songs
  • 1545 Views
  • 2 replies
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Can't play one single song!!

Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens. This also happens when I brows for a song, find the song and try's to play it. Nothing happens. It's like every single sons is unavailable

Newbie

Please help me! I can add songs to one of my playlists, but when I want to play the song: Nothing happens.  This also happens when I brows for a song, find the song and try's to play it. Nothin...

580 Views

0 replies

0 likes

  • 580 Views
  • 0 replies
  • 0 likes

New Phone - spotify did not switch over

I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?

Newbie

I purchased Spotify premium and recently got a new phone and switched everything over. When I signed into my Spotify - all of my music is gone and it's as if I am a new member. How can I fix this ?

Peter__

Community Legend

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

The songs stop and don't continue the playlist/album

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

Newbie

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

Jugga99

Newbie

1077 Views

3 replies

0 likes

  • 1077 Views
  • 3 replies
  • 0 likes

When adding a song to a Playlists, their view mode go back to Order-added and not Title-order

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to a playlist, the view mode the playlists go to is Date-...

Regular

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to ...

Marco

Community Legend

723 Views

1 replies

0 likes

iOS
Search
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  • 1 replies
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Solved!! Offline Album Artwork

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music note in grayscale

Newbie

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music not...

MattSuda

Spotify Star

1089 Views

1 replies

0 likes

  • 1089 Views
  • 1 replies
  • 0 likes

Track link opens the album instead

Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. And yes I'm sure I'm copying the right one. This is becoming really i...

Casual Listener

Hi all!    For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. ...

1179 Views

0 replies

0 likes

  • 1179 Views
  • 0 replies
  • 0 likes

Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

Music Fan

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...

Internetgirl07

Regular

1662 Views

3 replies

0 likes

album art
album artwork
artwork
iOS
local songs
offline music
offline play
  • 1662 Views
  • 3 replies
  • 0 likes

Songs don't play, WHY?

Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track" and then just crashes! Or it just doesn't sound,...

Casual Listener

Hello!   Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user.   I get a messege in Swedish: " det går inte att spela upp spåret" Wich ...

Koki84

Casual Listener

2500 Views

6 replies

0 likes

don't play
songs
  • 2500 Views
  • 6 replies
  • 0 likes