Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...
Newbie
I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during so...
Peter__
Community Legend
572 Views
1 replies
0 likes
Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...
Newbie
Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...
Peter__
Community Legend
823 Views
1 replies
0 likes
Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try to sync one of these folders by tapping the "edit" b...
Roadie
Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try t...
radiuz
Roadie
916 Views
2 replies
0 likes
hii have make a premium mebership in the apple app store (6 months)and in my spotify app im still a free useri have reinstalled the app and try to logout / login but i m still a free usercan you help me ?
Casual Listener
hi i have make a premium mebership in the apple app store (6 months) and in my spotify app im still a free user i have reinstalled the app and try to logout / login but i m still a free user ...
CruderFive1
Casual Listener
1410 Views
2 replies
0 likes
Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top of the app.I am able to download other apps,I have ...
Casual Listener
Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top ...
Spotifyuser666
Casual Listener
1501 Views
2 replies
0 likes
Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on the same WLAN. It's marked as "trusted" in Windows. 2. The iPhone is liste...
Casual Listener
Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on th...
pmcmva
Casual Listener
3885 Views
4 replies
0 likes
Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the same issue and it was resolved for them, but I'm not sure how...
Casual Listener
Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the...
Jason
Spotify Legend
742 Views
3 replies
0 likes
Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(
Newbie
Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(
blake
Community Legend
1971 Views
1 replies
0 likes
I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixes for this?
Newbie
I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixe...
jeffmoore1986
Casual Listener
985 Views
2 replies
0 likes
Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...
Music Fan
Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I h...
meahtenoha
Spotify
6619 Views
48 replies
0 likes
I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?
Newbie
I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?
PeterMuc
Roadie
3429 Views
2 replies
1 likes
Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!
Casual Listener
Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...
Beto741101
Casual Listener
2089 Views
11 replies
0 likes
I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...
Casual Listener
I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...
mb777
Casual Listener
1157 Views
4 replies
0 likes
Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but that's it. I've tried uninstalling and reinstallin...
Casual Listener
Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but...
Ryry013
Regular
456 Views
1 replies
0 likes
I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's public and the tunes show up in my Recent Activity feed... but no Sp...
Casual Listener
I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's...
johnnyhounddog
Casual Listener
767 Views
2 replies
0 likes
Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad
Casual Listener
Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad
Joppesj
Newbie
1065 Views
2 replies
0 likes
I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like everyone is saying there is. i'm not sure if this is be...
Newbie
I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like ever...
MichaelW
Community Legend
536 Views
1 replies
0 likes
Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister iPhone and no mine she was controlling this how can...
Newbie
Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister ...
Peter__
Community Legend
385 Views
1 replies
0 likes
How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening from where I left off the last time I was listenin...
Newbie
How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening...
Peter__
Community Legend
630 Views
1 replies
0 likes
Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * Select the folder * The playlists/folders under the selected fol...
Newbie
Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * ...
Peter__
Community Legend
439 Views
1 replies
0 likes