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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43375 Views

43 replies

10 likes

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  • 43 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109070 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1640 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301898 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127812 Views

19 replies

38 likes

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  • 19 replies
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Deleting spotify to free up space

Hi there. I need to get the new ios8 installed on my iphone but I don't have enough space. It seems the most room is being taken up by Spotify. If I delete the app, upgrade to ios8 and then reinstall the app, will it all be good? Thanks!

Casual Listener

Hi there. I need to get the new ios8 installed on my iphone but I don't have enough space. It seems the most room is being taken up by Spotify. If I delete the app, upgrade to ios8 and then reinstall...

Peter__

Community Legend

1110 Views

3 replies

0 likes

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Counting number of synced tracks

Hey guys, I just got an iPhone and upgraded to premium in order to store my music offline. I know that there is a 3,333 song limit - my question is how do I know if I hit it? I am haveing trouble syncing additional tracks, despite the fact that I tha...

Casual Listener

Hey guys,   I just got an iPhone and upgraded to premium in order to store my music offline. I know that there is a 3,333 song limit - my question is how do I know if I hit it? I am haveing ...

jgarcia-78

Casual Listener

1162 Views

2 replies

0 likes

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  • 2 replies
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My local files from Spotify PC version don´t sync in my iPhone

Dear users, I have a problem with my iphone. I have some playlists with local files. I synced my iphone with Spotify and it appears in devices. The problem appears when my playlists are synced in my phone without the local files. I don´t know what I ...

Newbie

Dear users,    I have a problem with my iphone.   I have some playlists with local files. I synced my iphone with Spotify and it appears in devices. The problem appears when my...

824 Views

0 replies

0 likes

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Solved!! Your music not in ipad version

I've read the release notes for the latest version of the ios app and looked at the sticky thread of this board about the new version and FINALLY figured out that although the release notes say that Your Music is available in the new version of the i...

Roadie

I've read the release notes for the latest version of the ios app and looked at the sticky thread of this board about the new version and FINALLY figured out that although the release notes say that ...

MattSuda

Spotify Star

30096 Views

117 replies

65 likes

Ipad version
  • 30096 Views
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Shame IOS 8.1

Hello, i want to know whats the problem with the iOS 8.1, since i upgrade my phone, spotify disappeared from my apps, when i try to open it from the apple store it doesn't open. I use premium and its a shame that i am paing for something that i actua...

Casual Listener

Hello, i want to know whats the problem with the iOS 8.1, since i upgrade my phone, spotify disappeared from my apps, when i try to open it from the apple store it doesn't open. I use premium and...

elfglimmer

Casual Listener

1572 Views

2 replies

0 likes

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Solved!! "Your Music" feature on iPad app missing?

Hello, I am missing the "Your Music" feature on the iPad app yet I can see it on the iPhone app? What is the reason for this? Is there something I can do to fix this? Thank you in advanced.

Casual Listener

Hello, I am missing the "Your Music" feature on the iPad app yet I can see it on the iPhone app? What is the reason for this? Is there something I can do to fix this? Thank you in advanced.

MattSuda

Spotify Star

3411 Views

6 replies

1 likes

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  • 1 likes

**Spotify on iPhone 5S, IOS 8.1 using A2DP**

Took the plunge today and upgraded to IOS 8.1. I am rarely an early adopter any more (been stung by that before, thanks) but it'd been out a bit and recent patches solved a lot of the intial issues, apparently. I really, really wish I'd not bothered ...

Casual Listener

Took the plunge today and upgraded to IOS 8.1. I am rarely an early adopter any more (been stung by that before, thanks) but it'd been out a bit and recent patches solved a lot of the intial issues, ...

johntaylor5

Casual Listener

2878 Views

3 replies

0 likes

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(Bug) ipad offline big album art

I can't post to the bugs section yet,so posting it here.When I download the music for offline playing, the big album art in the now playing section never loads . neither when online or offline. Music that isn't downloaded loads the album art perfectl...

Casual Listener

I can't post to the bugs section yet,so posting it here. When I download the music for offline playing, the big album art in the now playing section never loads . neither when online or offline. Mus...

Lorenzo_NGG

Roadie

686 Views

1 replies

0 likes

bug
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Not showing songs for artists/albums on ipod touch

Hi, I've had Premium for a few months now. I've synced my ipod with my offline playlist but my ipod does not show any songs when i press on the artist/album. I can, however, play individual songs from the songs tab. It has been like this for a few da...

Regular

Hi,   I've had Premium for a few months now. I've synced my ipod with my offline playlist but my ipod does not show any songs when i press on the artist/album. I can, however, play individua...

tevinkids

Casual Listener

2055 Views

3 replies

0 likes

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Playlist I am following will not update!

I am using Spotify on Iphone 5 ios 8.1. I have subscribed to a playlist and I receive emails whenever the owner of the playlist adds songs to it, but I am unable to sync or update my playlist to include the new songs. I have even stopped following th...

Newbie

I am using Spotify on Iphone 5 ios 8.1.  I have subscribed to a playlist and I receive emails whenever the owner of the playlist adds songs to it, but I am unable to sync or update my playlist...

496 Views

0 replies

0 likes

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Solved!! Release Notes - Spotify for iOS 1.8.0

What's new in this version (1.8.0) New: Now supports Apple CarPlay! Play Spotify in your CarPlay equipped vehicle. Just connect a compatible iPhone. New: Spotify can now speak Swedish, and Québécois on iOS 8. Fixed: Various new bugs on iOS 8.

Spotify Legend

  What's new in this version (1.8.0)   New: Now supports Apple CarPlay! Play Spotify in your CarPlay equipped vehicle. Just connect a compatible iPhone. New: Spotify can now spe...

Goodman

Spotify Legend

13266 Views

52 replies

2 likes

1.8.0
iOS
Release Notes
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I temporarily need space on my iphone without deleting my library

Hi, I have an iphone 5 and want to upgrade on IOS 8. However, this temporarily requires 5 GB of free space that I don't have right now. Therefore, I would like to delete the Spotify music that I made available for offline utilization. BUT: I would li...

Newbie

Hi,   I have an iphone 5 and want to upgrade on IOS 8. However, this temporarily requires 5 GB of free space that I don't have right now.   Therefore, I would like to delete the Spo...

550 Views

0 replies

0 likes

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lost all songs

i lost everything. hundreds of songs after trying to log in like i do every day. my password wasnt working. i reset it and i have nothing saved. it says i am a new user when i am a premium member for month. a paying customer. there is no customer ser...

Newbie

i lost everything. hundreds of songs after trying to log in like i do every day. my password wasnt working.  i reset it and i have nothing saved.  it says i am a new user when i am a prem...

Peter__

Community Legend

797 Views

1 replies

0 likes

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Spotify shuffles playlist when filtered

When I scroll to the very top of a playlist to filter it to play a specifc artist, it shuffles through my whole playlist instead? (iphone 5)

Newbie

When I scroll to the very top of a playlist to filter it to play a specifc artist, it shuffles through my whole playlist instead? (iphone 5)

Peter__

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
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My Music

All of a sudden all of my playlists disappeared on my iPod and my favorites won't load and it says that I don't have any local files either. I can still get to the songs that I have saved but nothing shows up under the Playlist tab and my music stops...

Newbie

All of a sudden all of my playlists disappeared on my iPod and my favorites won't load and it says that I don't have any local files either. I can still get to the songs that I have saved but nothing...

Peter__

Community Legend

574 Views

1 replies

0 likes

  • 574 Views
  • 1 replies
  • 0 likes

Help! My premium account doesn't work offline!

For the past few weeks my spotify premium account will not play music offline. It was working fine a few months ago and then my account just stopped working. I signed up again but now my account on my phone won't allow me to play music when offline.

Newbie

For the past few weeks my spotify premium account will not play music offline. It was working fine a few months ago and then my account just stopped working. I signed up again but now my account on m...

Peter__

Community Legend

2730 Views

2 replies

0 likes

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  • 2 replies
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Can't See Songs Downloaded from iTunes Store (iOS)

I do not have iTunes on my computer but I downloaded a song from iTunes on my iPhone. Is there anyway to get that song to show up on my Spotify app? Thanks!

Newbie

I do not have iTunes on my computer but I downloaded a song from iTunes on my iPhone. Is there anyway to get that song to show up on my Spotify app?   Thanks!

MattSuda

Spotify Star

1199 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Songs dont play when on Iphone, but I have premnium acount and full bars LTE connection

When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is very frustrating because I am paying for premnium service. I...

Newbie

When on my iPhone  I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is ver...

Amarro

Community Legend

1548 Views

1 replies

0 likes

. stop playing
connection
intermittent
internet connection
interrupted
iphone
pause
songs
streaming
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Premium account - offline "My Music"

My offline music doesn't work on latest IOS on iPhone 6 under either Albums or Artists. If I click on an Album (or Artist) 3 circles pop up as if it's loading, but nothing happens. Everything is visible (and playable) under the Songs section, but I'd...

Newbie

My offline music doesn't work on latest IOS on iPhone 6 under either Albums or Artists. If I click on an Album (or Artist) 3 circles pop up as if it's loading, but nothing happens. Everything is visi...

amd

Music Fan

945 Views

2 replies

0 likes

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  • 2 replies
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Offline playback issues when abroad

Hi everyone. I recently visited Spain and sync'd lots of music to my iPhone to play offline over there, to avoid data roaming charges. Much to my disappointment, I could not play a lot of the music without going online and I would like to know if I d...

Music Fan

Hi everyone. I recently visited Spain and sync'd lots of music to my iPhone to play offline over there, to avoid data roaming charges. Much to my disappointment, I could not play a lot of the mus...

Christoffer

Community Legend

2323 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes