Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37161 Views

41 replies

10 likes

  • 37161 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102656 Views

115 replies

12 likes

Other
  • 102656 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1303 Views

0 replies

0 likes

iOS
  • 1303 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299143 Views

61 replies

16 likes

  • 299143 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125833 Views

19 replies

38 likes

  • 125833 Views
  • 19 replies
  • 38 likes

Solved!! Release Notes - Spotify for iOS 1.8.0

What's new in this version (1.8.0) New: Now supports Apple CarPlay! Play Spotify in your CarPlay equipped vehicle. Just connect a compatible iPhone. New: Spotify can now speak Swedish, and Québécois on iOS 8. Fixed: Various new bugs on iOS 8.

Spotify Legend

  What's new in this version (1.8.0)   New: Now supports Apple CarPlay! Play Spotify in your CarPlay equipped vehicle. Just connect a compatible iPhone. New: Spotify can now spe...

Goodman

Spotify Legend

13147 Views

52 replies

2 likes

1.8.0
iOS
Release Notes
  • 13147 Views
  • 52 replies
  • 2 likes

I temporarily need space on my iphone without deleting my library

Hi, I have an iphone 5 and want to upgrade on IOS 8. However, this temporarily requires 5 GB of free space that I don't have right now. Therefore, I would like to delete the Spotify music that I made available for offline utilization. BUT: I would li...

Newbie

Hi,   I have an iphone 5 and want to upgrade on IOS 8. However, this temporarily requires 5 GB of free space that I don't have right now.   Therefore, I would like to delete the Spo...

545 Views

0 replies

0 likes

  • 545 Views
  • 0 replies
  • 0 likes

lost all songs

i lost everything. hundreds of songs after trying to log in like i do every day. my password wasnt working. i reset it and i have nothing saved. it says i am a new user when i am a premium member for month. a paying customer. there is no customer ser...

Newbie

i lost everything. hundreds of songs after trying to log in like i do every day. my password wasnt working.  i reset it and i have nothing saved.  it says i am a new user when i am a prem...

Peter__

Community Legend

791 Views

1 replies

0 likes

  • 791 Views
  • 1 replies
  • 0 likes

Spotify shuffles playlist when filtered

When I scroll to the very top of a playlist to filter it to play a specifc artist, it shuffles through my whole playlist instead? (iphone 5)

Newbie

When I scroll to the very top of a playlist to filter it to play a specifc artist, it shuffles through my whole playlist instead? (iphone 5)

Peter__

Community Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

My Music

All of a sudden all of my playlists disappeared on my iPod and my favorites won't load and it says that I don't have any local files either. I can still get to the songs that I have saved but nothing shows up under the Playlist tab and my music stops...

Newbie

All of a sudden all of my playlists disappeared on my iPod and my favorites won't load and it says that I don't have any local files either. I can still get to the songs that I have saved but nothing...

Peter__

Community Legend

569 Views

1 replies

0 likes

  • 569 Views
  • 1 replies
  • 0 likes

Help! My premium account doesn't work offline!

For the past few weeks my spotify premium account will not play music offline. It was working fine a few months ago and then my account just stopped working. I signed up again but now my account on my phone won't allow me to play music when offline.

Newbie

For the past few weeks my spotify premium account will not play music offline. It was working fine a few months ago and then my account just stopped working. I signed up again but now my account on m...

Peter__

Community Legend

2718 Views

2 replies

0 likes

  • 2718 Views
  • 2 replies
  • 0 likes

Can't See Songs Downloaded from iTunes Store (iOS)

I do not have iTunes on my computer but I downloaded a song from iTunes on my iPhone. Is there anyway to get that song to show up on my Spotify app? Thanks!

Newbie

I do not have iTunes on my computer but I downloaded a song from iTunes on my iPhone. Is there anyway to get that song to show up on my Spotify app?   Thanks!

MattSuda

Spotify Star

1193 Views

1 replies

0 likes

  • 1193 Views
  • 1 replies
  • 0 likes

Solved!! Songs dont play when on Iphone, but I have premnium acount and full bars LTE connection

When on my iPhone I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is very frustrating because I am paying for premnium service. I...

Newbie

When on my iPhone  I press play on songs and sometimes it takes forever to play or sometimes it will start and stop playing and start and stop. Basically, the connection is not smooth. It is ver...

Amarro

Community Legend

1534 Views

1 replies

0 likes

. stop playing
connection
intermittent
internet connection
interrupted
iphone
pause
songs
streaming
  • 1534 Views
  • 1 replies
  • 0 likes

Premium account - offline "My Music"

My offline music doesn't work on latest IOS on iPhone 6 under either Albums or Artists. If I click on an Album (or Artist) 3 circles pop up as if it's loading, but nothing happens. Everything is visible (and playable) under the Songs section, but I'd...

Newbie

My offline music doesn't work on latest IOS on iPhone 6 under either Albums or Artists. If I click on an Album (or Artist) 3 circles pop up as if it's loading, but nothing happens. Everything is visi...

amd

Music Fan

929 Views

2 replies

0 likes

  • 929 Views
  • 2 replies
  • 0 likes

Offline playback issues when abroad

Hi everyone. I recently visited Spain and sync'd lots of music to my iPhone to play offline over there, to avoid data roaming charges. Much to my disappointment, I could not play a lot of the music without going online and I would like to know if I d...

Music Fan

Hi everyone. I recently visited Spain and sync'd lots of music to my iPhone to play offline over there, to avoid data roaming charges. Much to my disappointment, I could not play a lot of the mus...

Christoffer

Community Legend

2287 Views

6 replies

0 likes

  • 2287 Views
  • 6 replies
  • 0 likes

Music won't play

I open Spotify, click a playlist to go on shuffle, and the player shows up, the music tracker shows up, but nothing happens. The song doesn't start, it has a symbol where the timer should be that looks like "-:--" on both sides. Please help! I've tri...

Newbie

I open Spotify, click a playlist to go on shuffle, and the player shows up, the music tracker shows up, but nothing happens. The song doesn't start, it has a symbol where the timer should be that loo...

Jason

Spotify Legend

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Downloaded spotify app, but it appeared on wife's phone.

I have an iPhone 4s running OS 7.1.2 (afraid to install 8 because it's already got issues). I downloaded the free spotify app on the app store and tried to open it from the screen on the app store. It doesn't appear on my desktop, but it showed up on...

Casual Listener

I have an iPhone 4s running OS 7.1.2 (afraid to install 8 because it's already got issues). I downloaded the free spotify app on the app store and tried to open it from the screen on the app store. I...

Jordi

Community Legend

831 Views

6 replies

0 likes

  • 831 Views
  • 6 replies
  • 0 likes

Volume control missing for Connect

I have an ipad mini (non-retina) and an iphone 5s. Both are updated to ihe latest ios 8.0.2 and are running Spotify v 1.8.0.2444. When I start Spotify in one or the the other device, I can establish comm via Connect and control the playlists, stop & ...

Newbie

I have an ipad mini (non-retina) and an iphone 5s.  Both are updated to ihe latest ios 8.0.2 and are running Spotify v 1.8.0.2444.     When I start Spotify in one or the the other ...

Peter__

Community Legend

1240 Views

2 replies

0 likes

  • 1240 Views
  • 2 replies
  • 0 likes

Spotify won't play in Shuffle Mode

Ever since the iOS 8 update, spotify will not play my playlists in shuffle mode. It will sometimes play one track, and then either go silent (and appear to be playing the song) or a message will pop up 'unable to play song'. This app is now useless t...

Casual Listener

Ever since the iOS 8 update, spotify will not play my playlists in shuffle mode.  It will sometimes play one track, and then either go silent (and appear to be playing the song) or a message wil...

Peter__

Community Legend

2488 Views

3 replies

0 likes

  • 2488 Views
  • 3 replies
  • 0 likes

glitch resulted in me finding random, yet cool songs. cannot find them.

TL;DR Spotify glitched resulting in me listening to totally random, but cool songs. Wanna find the names of em but cant and want to know if there is a track list of songs ive listened to. I was listening to a song called Abyssinia by the Ghost when t...

Casual Listener

TL;DR  Spotify glitched resulting in me listening to totally random, but cool songs. Wanna find the names of em but cant and want to know if there is a track list of songs ive listened to. &nb...

Peter__

Community Legend

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

I cannot access "my music " playlist from my iPad app.

From my iPad app I cannot access the my music playlist from my iPad app. I also cannot add music to the playlist. I have uninstalled and re-downloaded the app.

Newbie

From my iPad app I cannot access the my music playlist from my iPad app. I also cannot add music to the playlist. I have uninstalled and re-downloaded the app.

Peter__

Community Legend

1543 Views

2 replies

0 likes

  • 1543 Views
  • 2 replies
  • 0 likes

Plus d'écoute hors ligne depuis la mise à jour IOS 8.1

Bonjour Depuis la mise à jour de l'iphone 4s en 8.1, je n'arrive plus à écouter les morceaux importés dans mon Iphone en mode déconnecté. Ca cherche une connexion et ça n'affiche pas les morceaux. Pourtant, il est marqué : connecté vous avant 29 jour...

Casual Listener

Bonjour Depuis la mise à jour de l'iphone 4s en 8.1, je n'arrive plus à écouter les morceaux importés dans mon Iphone en mode déconnecté. Ca cherche une connexion et ça n'affiche pas les morceaux...

Peter__

Community Legend

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Spotify doesn't want to download all of the tracks selected for offline

Today Spotify started to do strange things. I had few playlists for offline use on my iPhone 5S with iOS 8.1 and I saw that suddenly not all of the tracks are downloaded for offline use. I've decided to download them but it just keeps them "on hold"....

Regular

Today Spotify started to do strange things. I had few playlists for offline use on my iPhone 5S with iOS 8.1 and I saw that suddenly not all of the tracks are downloaded for offline use. I've decided...

Angelmm

Regular

2554 Views

12 replies

2 likes

  • 2554 Views
  • 12 replies
  • 2 likes

disconnecting spotify from my facebook on my iphone

I want to disconnect my (own) facebook from spotify on my iphone. My wife pays for premium user status and I want my phone to be one of the devices attached to her facebook account, however on my iphone it automatically connects to my facebook and I ...

Newbie

I want to disconnect my (own) facebook from spotify on my iphone. My wife pays for premium user status and I want my phone to be one of the devices attached to her facebook account, however on my iph...

Grace

Spotify

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes