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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

246271 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

131394 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

3315 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

309848 Views

62 replies

16 likes

  • 309848 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

133527 Views

19 replies

38 likes

  • 133527 Views
  • 19 replies
  • 38 likes

The songs stop and don't continue the playlist/album

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

Newbie

Sometimes it plays for example 6 songs from an album or playlist and then the sound stops but it looks like the song is still playing (counting seconds).

Jugga99

Newbie

1089 Views

3 replies

0 likes

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  • 3 replies
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When adding a song to a Playlists, their view mode go back to Order-added and not Title-order

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to a playlist, the view mode the playlists go to is Date-...

Regular

There is maybe a bu g or an element that wasn't thought out very well, if you have your Playlists and Artists set up as Alphabetical-order view mode. Every time you search a song and go to add to ...

Marco

Community Legend

730 Views

1 replies

0 likes

iOS
Search
  • 730 Views
  • 1 replies
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Solved!! Offline Album Artwork

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music note in grayscale

Newbie

I have noticed over the past couple days that my offline saved albums artwork is not showing up. I can see it in the preview box at the bottom but once I enlarge the preview all it has is a music not...

MattSuda

Spotify Star

1108 Views

1 replies

0 likes

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  • 1 replies
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Track link opens the album instead

Hi all! For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. And yes I'm sure I'm copying the right one. This is becoming really i...

Casual Listener

Hi all!    For some time now, whenever I link to a spotify track and somebody opens it from a mobile device, in most cases an iphone, the webpage shows the album instead of the track. ...

1189 Views

0 replies

0 likes

  • 1189 Views
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Offline Artwork Issues

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwork shows whatsoever. If I uncheck "available offline...

Music Fan

So I have just checked the "available offline" option on for all of my songs. Nearly all of them have synced to my phone, but around 300 still won't download. Also, whenver I play any song, no artwor...

Internetgirl07

Regular

1678 Views

3 replies

0 likes

album art
album artwork
artwork
iOS
local songs
offline music
offline play
  • 1678 Views
  • 3 replies
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Songs don't play, WHY?

Hello! Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user. I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track" and then just crashes! Or it just doesn't sound,...

Casual Listener

Hello!   Why are a lot of songs not playing?? I have the latest version on my iphone. Premium user.   I get a messege in Swedish: " det går inte att spela upp spåret" Wich ...

Koki84

Casual Listener

2506 Views

6 replies

0 likes

don't play
songs
  • 2506 Views
  • 6 replies
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Sent songs on iPhone

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users.

Newbie

Is there a way to look at the songs you have shared with individual users on your iPhone? I can see the songs sent to me in the Messages, but can't see what I have sent to other users. 

449 Views

0 replies

1 likes

  • 449 Views
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Syncing broken between iPhone 4s and Spotify

Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop client v.9.14.13. New added playlists don't show up on the iPhone or...

Gig Goer

Syncing barely works, if at all. It's hard to say what the issue is. It could just be the awful iOS8.1 update with iPhone 4s. Using latest Spotify iPhone app v1.9.0.2744 and Desktop cl...

Amarro

Community Legend

941 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

music stops

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear music, but it stops when i lock my screen or return to...

Casual Listener

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear mus...

MichaelW

Community Legend

1575 Views

2 replies

0 likes

music stops clear all multitask
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Solved!! Premium Account on 2 IOS and one WIndows Phone device, worked only on one

Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?

Regular

Hi. When my wife uses spotify on the windows phone, I cannot play songs on my IOs Device, even I have downloaded the playlist... This should not be, or did I wrong understand the premium account?

Carina

Community Legend

1136 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Music won't sync for offline unless in a playlist

Hey All, I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save the playlist for offline. Basically all music I want for offline...

Casual Listener

Hey All,   I have recently purchased Spotify Premium so that I can listen to my music offline. However it does'nt sync for offline unless I first put the songs in a playlist and then save th...

BenjaminSweney

Casual Listener

2621 Views

6 replies

0 likes

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  • 6 replies
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An error has occured

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This has been occurring off and on the past few weeks b...

Newbie

I have been receiving "an error has occured" every time I've tried to listen on my iPad and iPhone 5; I am not able to search or listen to any music that has not been synced prior on my devices. This...

434 Views

0 replies

0 likes

  • 434 Views
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Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?

Visitor

Iphone 6 plus IOS 8.1 when clicking on app all I get is a picture of the Spotify Logo. Went online signed completely out. Have removed app and downloaded again. Nothing works. Can someone help me?

user-removed

Not applicable

2717 Views

7 replies

1 likes

IOS 8.1 App still isn't working
  • 2717 Views
  • 7 replies
  • 1 likes

Bluetooth: Spotify drops and switched to iPod

Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm unable to get back to spotify. The only way I coul...

Newbie

Whenever I play spotify in my car via bluetooth, it only plays for a couple of songs until it hits an advertisement. After the adverisement, spotify shuts off and plays my ipod music instead, and I'm...

kbrooksc

Community Legend

867 Views

1 replies

0 likes

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  • 1 replies
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Some tracks wont play

My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue).When trying to play a track it looks like the picture below: A...

Newbie

My girlfriend is having an issue with some (several) tracks not being able to play and not sync (offline playlist) either on her iPhone 4 (tried two different models, with the same issue). When tr...

MichaelW

Community Legend

614 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Re: Premium Account

Yes I have, and I don't have spotify for android. I have an iPhone

Casual Listener

Yes I have, and I don't have spotify for android. I have an iPhone

Daniel

Community Legend

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

spotify for ios 5

is there a spotify compatible with ios 5 ipad?please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.

Newbie

is there a spotify compatible with ios 5 ipad? please help. i've had a premium account for 2yrs now, but if i cant use it on my ipad, i would have to cancel it as it would be no use to me anymore.

Amarro

Community Legend

533 Views

1 replies

0 likes

  • 533 Views
  • 1 replies
  • 0 likes

Red exclamation mark next to certain songs; unable to download to offline.

I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not save and have a red exclamation point next to them....

Newbie

I've been an avid Spotify user for about a year now. I've never had any problems with it before until now. I've been trying to download certain albums/songs to my offline playlists and they will not ...

Missing

Newbie

7036 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes