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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

  • Roadie
  • Dannythyuhh
  • Casual Listener
  • 137162 Views
  • 503 replies
  • 108 likes
  • 137162 Views
  • 503 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • Rastereyes
  • Casual Listener
  • 95134 Views
  • 19 replies
  • 38 likes
  • 95134 Views
  • 19 replies
  • 38 likes

All playlists are gone (fixed)

Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed to find on my account. What do I do? Edit: I managed...

  • Roadie
  • Well the title pretty much gives it away. All my playlists are gone, just like that. Has something happened on the server side of Spotify? I can't even restore my playlists which I actually managed t...
  • 271 Views
  • 0 replies
  • 0 likes
  • 271 Views
  • 0 replies
  • 0 likes

Spotify won't show my downloaded albums

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

  • Casual Listener
  • Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...
  • 426 Views
  • 0 replies
  • 0 likes
  • 426 Views
  • 0 replies
  • 0 likes

Iphone spotify app wont open

I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea what to do and feel like I'm wasting my money as it ha...

  • Newbie
  • I have an iPhone 5 and have the most recent update and since updating my iPhone The spotify app wont open, I have tried re downloading it several times and also resetting my phone! I have no idea wha...
  • 802 Views
  • 0 replies
  • 2 likes
  • 802 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify app download on iPhone stuck on logo scren

I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.

  • Casual Listener
  • I've been trying to download the spotify app and when I open it, it's stuck on the logo screen. Tried uninstalling and re downloading 3 times now. Still does not work.
  • Sarahvee8
  • Casual Listener
  • 3759 Views
  • 3 replies
  • 0 likes
  • Download error
  • 3759 Views
  • 3 replies
  • 0 likes

Solved!! Adding new songs to existing playslists not working in iOS 8 app

I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app, 1. I can no longer add new songs to my existing playlist folders, when...

  • Roadie
  • I`m starting to get really annoyed with the iOS 8 app and concider to cancel my subscription if Spotify doesn`t fix this real soon. I have two major issues with the new iOS 8 app,   1. I c...
  • radiuz
  • Roadie
  • 3009 Views
  • 6 replies
  • 0 likes
  • 3009 Views
  • 6 replies
  • 0 likes

how to enable ALL music for offline playing?

I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to have to do that again. I get that everything will ...

  • Regular
  • I'm having the offline artists not being available issue, and want to try deleting and reinstalling Spotify. However I spent ages selecting each artist and enabling offline mode, and I do not want to...
  • radiuz
  • Roadie
  • 1036 Views
  • 4 replies
  • 0 likes
  • 1036 Views
  • 4 replies
  • 0 likes

Unable to save albums on my IOS Desktop app

Last night I saved several new ablums on my Iphone app which havent synced to my descktop app? When I look up the abum on my desktop the save button is there, but I cant use it??? so I have now way to save songs to my desktop app?? Can anyone advise?...

  • Newbie
  • Last night I saved several new ablums on my Iphone app which havent synced to my descktop app?   When I look up the abum on my desktop the save button is there, but I cant use it??? so I hav...
  • Peter__
  • Community Legend
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

issue on multiple devices

I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listening to music out starts on the other phone then if ...

  • Newbie
  • I have had Spotify for a couple of years now and never had an issue but I just downloaded Spotify for my girlfriend's phone and put it on my account which is fine but whenever one of us starts listen...
  • Peter__
  • Community Legend
  • 602 Views
  • 2 replies
  • 0 likes
  • multiple devices
  • 602 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't open after the latest Spotify update

Spotify was working great until I got the Spotify update on October 9th. Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further. Spotify shutsdown and takes me back to my ipad home screen. It's so frustrating...

  • Casual Listener
  • Spotify was working great until I got the Spotify update on October 9th.  Now when I tap on the Spotify icon it opens up to the Spotify screen but it won't go any further.  Spotify shutsdow...
  • rf1969
  • Casual Listener
  • 3072 Views
  • 2 replies
  • 0 likes
  • 3072 Views
  • 2 replies
  • 0 likes

How to subscribe to premium account

Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read that it is on "manage subscription" but I can't find ...

  • Newbie
  • Hi. My trial version has expired and I want to subscribe to premium account. i can't find on my iPad the button that would allow me to upgrade to premium account. I browsed on Google and I've read th...
  • Abner
  • Roadie
  • 648 Views
  • 1 replies
  • 0 likes
  • 648 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app closes constantly

Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?

  • Newbie
  • Spotify app on I pod touch constantly shuts down during browsing and search and even shuts down during offline activities. Any help?
  • Lucielouise
  • Casual Listener
  • 24217 Views
  • 5 replies
  • 0 likes
  • 24217 Views
  • 5 replies
  • 0 likes

Content in Your Music suddenly gone

All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?

  • Newbie
  • All the content (songs, albums, artists) is gone just like the fifth time. Deleting the app (iOS) fixes the problem for some time but that´s not what I am looking for. Is there any fix for this?
  • Peter__
  • Community Legend
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Solved!! Next Update

When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we can't even use because of a bug that the developers sh...

  • Casual Listener
  • When will there be a new update released to fix the Ios8 problem that the app will show the logo and the crash after a few seconds? It's ridiculous that we are having to pay for a feature that we c...
  • FreshPrincee801
  • Casual Listener
  • 1063 Views
  • 6 replies
  • 0 likes
  • 1063 Views
  • 6 replies
  • 0 likes

Solved!! Thumbs up / down

When I hit the thumbs up or down it says oops something went wrong every time

  • Casual Listener
  • When I hit the thumbs up or down it says oops something went wrong every time
  • Guitarjon01
  • Casual Listener
  • 725 Views
  • 2 replies
  • 0 likes
  • 725 Views
  • 2 replies
  • 0 likes

iPad app meine Musik fehlt

In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone 6 iOS 8.02; spotify Premium Account Hilfe!! Was ma...

  • Casual Listener
  • In meiner iPad app fehlt "meine Musik" - d.h. der Button fehlt -, auch kann ich meinen Kontorsionen nicht nachschauen. Das alles geht auf dem iPhone,aber nicht auf dem iPad. IPad Air iOS 8.02; iPhone...
  • MattSuda
  • Spotify Star
  • 522 Views
  • 1 replies
  • 0 likes
  • 522 Views
  • 1 replies
  • 0 likes

Synced Local Tracks Not Playing

I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When I connect the device to spotify everything is shown...

  • Regular
  • I synched my spotify with my new Iphone 6. All my tracks downloaded but there a lot of offline tracks that show up as synched but when you go to play them nothing happens and they don't repond. When ...
  • DarkJay
  • Regular
  • 465 Views
  • 1 replies
  • 0 likes
  • 465 Views
  • 1 replies
  • 0 likes

Solved!! Remove the song you were listening to from playlist

I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filter for the name of the song, and then press edit pla...

  • Gig Goer
  • I was wondering if there was a way to remove the song that you are listening to from the playlist that you are listening to. As far as I can see, in the iOS app, you have to go to the playlist, filte...
  • Feddar
  • Gig Goer
  • 2095 Views
  • 6 replies
  • 0 likes
  • iOS playlist
  • 2095 Views
  • 6 replies
  • 0 likes

Spotify Data Usage Issues

Hi guys, I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track down what is causing it. Having not downloaded any new apps, up...

  • Newbie
  • Hi guys,   I am a Spotify Premium user on an iPhone 5S, on iOS 7.0.4, Spotify version 1.7.0.2390. Lately I have been experiencing high data usage on my phone, and have been trying to track d...
  • paulacoelho86
  • Casual Listener
  • 1342 Views
  • 1 replies
  • 0 likes
  • 1342 Views
  • 1 replies
  • 0 likes

iPhone 6 - will not open

I have removed and reinstalled the app on the new iPhone - it will not open. Just shows green icon and disappears. Any tips?

  • Newbie
  • I have removed and reinstalled the app on the new iPhone - it will not open.  Just shows green icon and disappears.  Any tips?  
  • MichaelW
  • Community Legend
  • 574 Views
  • 1 replies
  • 0 likes
  • 574 Views
  • 1 replies
  • 0 likes

iPhone App Downloads Songs, Fills Up Storage

Hopefully the title is clear. My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline. It looks like I cannot disable this or undo the downloads. As a result, my phone's storage is 100% full, and I ca...

  • Newbie
  • Hopefully the title is clear.  My issue is occurring on the iPhone app, where music is downloading to my storage so I can listen offline.  It looks like I cannot disable this or undo the do...
  • MichaelW
  • Community Legend
  • 1022 Views
  • 1 replies
  • 0 likes
  • iOS
    iphone
    mobile app
    photos
    storage
  • 1022 Views
  • 1 replies
  • 0 likes