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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43810 Views

44 replies

10 likes

  • 43810 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109409 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1663 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302013 Views

62 replies

16 likes

  • 302013 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127967 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iOS App V1.8.1.8 very buggy using AirPlay

Since the update to v1.8.0 the AirPlay performance of Spotify makes it useless.It often plays 2 songs simultaneously or a song and an ad simultaneously (cancelled premium as fed up with this crap)..Will play for a while but stops and will only start ...

Music Fan

Since the update to v1.8.0 the AirPlay performance of Spotify makes it useless. It often plays 2 songs simultaneously or a song and an ad simultaneously (cancelled premium as fed up with this crap...

xtripz

Newbie

972 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ipad Iphone Free account

Hello, I just downloaded the Spotify app to both my ipad and iphone. At the top of the screen it says 48 hours remaining of your trial. Just wondering if I installed the right app? Will this just turn into the free radio with advertisements after the...

Casual Listener

Hello,   I just downloaded the Spotify app to both my ipad and iphone. At the top of the screen it says 48 hours remaining of your trial. Just wondering if I installed the right app? Will th...

jhollyGinger30

Newbie

3763 Views

4 replies

2 likes

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  • 4 replies
  • 2 likes

Solved!! Unable to listen to music without shuffle

I'm unable to listen to any song in my playlist or when I search. I was able to do this when using the free 7 day trial but since I upgraded to premium I'm unable to.

Regular

I'm unable to listen to any song in my playlist or when I search. I was able to do this when using the free 7 day trial but since I upgraded to premium I'm unable to.

Carina

Community Legend

2515 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! How to download Spotify playlists...

HeyIs there a way to download playlists in Spotify w/o keeping the app open all the time? Just went from Android to iOS, and on my Android phone you didn't need to keep the app open all the time while syncing.

Regular

Hey Is there a way to download playlists in Spotify w/o keeping the app open all the time? Just went from Android to iOS, and on my Android phone you didn't need to keep the app open all the time ...

Rodrigo

Community Legend

2527 Views

1 replies

0 likes

  • 2527 Views
  • 1 replies
  • 0 likes

Playlists created on the Computer doesn´t appear on my iphone anymore...

Hey, i got a huge problem. When i create a playlist on my macbook it doesnt appear on my iphone (5S ios8) anymore. Same thing if i create a playlist on my iphone - i cannot find it on the computer version... second thing: if i want to put a new album...

Casual Listener

Hey,   i got a huge problem. When i create a playlist on my macbook it doesnt appear on my iphone (5S ios8) anymore. Same thing if i create a playlist on my iphone - i cannot find it on the ...

moey2102

Casual Listener

1379 Views

3 replies

0 likes

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  • 3 replies
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Offline loading IOS8 problem

Hi, I have a iphone 5s running on the latest IOS8 version & Spotify version 1.8.1.8. Ever since the new IOS8 came out my offline albums or anything won't show up when you go into the album section. Its just a blank playlist area with the 'Available O...

Casual Listener

Hi,  I have a iphone 5s running on the latest IOS8 version & Spotify version 1.8.1.8.  Ever since the new IOS8 came out my offline albums or anything won't show up when you go int...

Peter__

Community Legend

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
  • 0 likes

Can't sync music to iPod classic

Hello I have a problem synching music to my ipod. When I didn't have premium I could sync all local files but even that isn't possible anymore. I did everything my friend told me to (she had done this couple of times successfully) but it just kept st...

Regular

Hello   I have a problem synching music to my ipod. When I didn't have premium I could sync all local files but even that isn't possible anymore. I did everything my friend told me to (...

saddisti

Regular

879 Views

4 replies

0 likes

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  • 4 replies
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Offline

Hey! I'm having my first problem with this app and it's very aggravating. Anytime I have hit the "Available Offline" switch from off to on it syncs and every has been good. Recently I've noticed it hasn't been syncing my new songs. I've kinda ignored...

Newbie

Hey! I'm having my first problem with this app and it's very aggravating. Anytime I have hit the "Available Offline" switch from off to on it syncs and every has been good. Recently I've noticed it ...

radiuz

Roadie

829 Views

1 replies

0 likes

Offline Access
offline Album
Offline Devices
offline mode
offline playlists
Offline songs
offline sync
  • 829 Views
  • 1 replies
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Max song u can sync for offline list? (3528songs?)

Hey just bought a new ipod touch because old one was broken. Found out it cant sync more then 3528 songs for offline playlist. Is there away to sync the rest off the playlist.. have about 7000 songs in my playlist and can never listen to the newest o...

Casual Listener

Hey just bought a new ipod touch because old one was broken. Found out it cant sync more then 3528 songs for offline playlist. Is there away to sync the rest off the playlist.. have about 7000 songs ...

Peter__

Community Legend

2540 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Full playlists not showing up on iPhone but showing up on computer?

I recently created a new playlist and songs I first added to it while on Spotify on my computer are showing up on my iPhone, but songs that I have added more recently (not the original songs on the playlist) are not showing up at all. I have tried lo...

Newbie

I recently created a new playlist and songs I first added to it while on Spotify on my computer are showing up on my iPhone, but songs that I have added more recently (not the original songs on the p...

Peter__

Community Legend

907 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Issue with playing Online and Offline music when signed on 2 devices

I have a Premium account signed on 2 iPhones, when I try playing online or even offline music on both at the same time, it shows a message saying that I am controlling the other device, I tried to remove all devices and add them back on, same happens...

Casual Listener

I have a Premium account signed on 2 iPhones, when I try playing online or even offline music on both at the same time, it shows a message saying that I am controlling the other device, I tried to re...

Peter__

Community Legend

1378 Views

4 replies

0 likes

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  • 4 replies
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Solved!! How to manage music on different devices

My wife and son both have iPhones but want different music than me. Can they remove music from theirs without it affecting mine? And also I can't get music to play in offline mode on theirs. Please help.Sincerely, Chris.

Casual Listener

My wife and son both have iPhones but want different music than me. Can they remove music from theirs without it affecting mine? And also I can't get music to play in offline mode on theirs. Please h...

Carina

Community Legend

4784 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Offline Storage on iPhone

Does the Spotify App store offline songs on iPhone more than once if a song is on more than one playlist? Also, what is the purpose of the Available Offline switch in individual Albums if they can't be listened to in that format offline? Thanks in ad...

Casual Listener

Does the Spotify App store offline songs on iPhone more than once if a song is on more than one playlist? Also, what is the purpose of the Available Offline switch in individual Albums if they can'...

MattSuda

Spotify Star

3976 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Synchronising my playlists

Hello I have a problem. I have a premium account, and a playlist with 163 songs Everything worked fine until today. A lot of the songs in my playlist are no more synchronised. I tried to log off to resynch, and it synchronises only a few of my songs....

Casual Listener

Hello I have a problem. I have a premium account, and a playlist with 163 songs Everything worked fine until today. A lot of the songs in my playlist are no more synchronised. I tried to lo...

Grace

Spotify

655 Views

1 replies

1 likes

  • 655 Views
  • 1 replies
  • 1 likes

Solved!! Iphone stops playing when display switches off

This seems new - it did not do this until yesterday. I tried to fix it - no success Who knows what to do please? Thanks, Uli

Casual Listener

This seems new - it did not do this until yesterday.   I tried to fix it - no success   Who knows what to do please?   Thanks, Uli

kyoban

Casual Listener

1429 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Iphone 6

Hi,
I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify
I have the app on my home screen but when I click on it it just times out.
I have tried deleting the app and reinsta...

Casual Listener

Hi,<br>I had spotify on my iPhone 5. When I changed to the iPhone 6 I reinstalled everything from my iTunes but now I can't access spotify<br>I have the app on my home screen but when I c...

Merik

Community Legend

2590 Views

3 replies

0 likes

Premium
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  • 3 replies
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Features for Audiobook

Hi, how can i bookmark the last point i was listening to? Thx & regards

Newbie

Hi,   how can i bookmark the last point i was listening to?   Thx & regards

571 Views

0 replies

0 likes

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  • 0 replies
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Solved!! How to recover music and photos on iPhone 5S

Hi, My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1. It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos and music library both in my iPhone and Spotify. Any luck to got bac...

Newbie

Hi,   My music cache and photos were gone when I updated my iPhone 5S to iOS 8.1.  It's almost a flash install and I lost everything on the iPhone. But i am more cared about the photos ...

katieppt

Newbie

1134 Views

3 replies

0 likes

  • 1134 Views
  • 3 replies
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Latest version (1.8.0.2444) unusably slow on iPod Touch (IOS 6.1.6)

What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable. I have been a Premium account holder for years, and may have r...

Casual Listener

What has happened?! I was starting to get used to Spotify being a bit more reliable (although rarely as fast as I would like) but the latest update has made it almost completely unusable.   ...

gavindytham

Casual Listener

1312 Views

4 replies

1 likes

  • 1312 Views
  • 4 replies
  • 1 likes

Solved!! New songs doesn't appear on iPhone

I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work.Norwegian=bad english, but i hope you understand

Casual Listener

I added som new songs on my playlists on my computer, but they doesn't appear on my playlists on my phone.. Any solutions? I tried to reinstall the app, but i didn't work. Norwegian=bad english, but...

Liam

Community Legend

1680 Views

3 replies

0 likes

  • 1680 Views
  • 3 replies
  • 0 likes