The app is crashing on splash screen

[DimitryK]

Hi everyone,

After i've updated Spotify it stopped running. When I lounch the app, I see splash screen for about 5 seconds and then it just returns back on home screen, so I suspect that it's crashing.

Actually that started happening quit a while ago, already about a month. At first I was not worried, because decided that the problem is related to new iOS version, but I've already installed few (or atleast one) Spotify update since then and nothing has changed. I've tried to make clean install, tried to restart the device, installed one more updated of iOS, tried to run the app on 3G and WiFi. The problem always is the same.

I have pro account and was authenticated over facebook first time, but as I mentioned before the app is not going any further spalsh screen (black background with spotify logo in the middle).

Please, HELP! I want my music back 🙂

Thanks.

[JoeThomas]

Hi - welcome to the Spotify Community, nice to meet you, DimitryK!

Are you on the latest virsion of iOS? If not, try to update it.

[DimitryK]

Latest version of iOS and latest update of Spotify.

Thank you for reply.