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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30725 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95446 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293870 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123786 Views

19 replies

38 likes

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Version 1.8 adding a song to a playlist in folder

Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows: While trying to add a song to a playlist under a folder * Select the folder * The playlists/folders under the selected fol...

Newbie

Hi. I want to report a bug about folder browsing I encountered in iOS version 1.8.0.244. Steps to duplicate the bug as follows:   While trying to add a song to a playlist under a folder * ...

Peter__

Community Legend

481 Views

1 replies

0 likes

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Songs won't show up in my iPad

Hey guys, I am having a tough problem: some of the songs I have on my computer do not show up on my iPad. I have just made a playlist in my computer entitled "My Music". In the desktop app, the playlist has 1.072 songs. When I look at the EXACT SAME ...

Casual Listener

Hey guys,   I am having a tough problem: some of the songs I have on my computer do not show up on my iPad.   I have just made a playlist in my computer entitled "My Music". In the ...

Peter__

Community Legend

1241 Views

1 replies

0 likes

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  • 1 replies
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Unsync a playlist on ipod classic?

I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped them in there, which is kind of horrible because I n...

Casual Listener

I've got a bunch of songs on my Ipod that I plain don't want there; they're all located in my local files. When I synced my spotify account to my Ipod classic, it took all of those songs and dumped t...

Peter__

Community Legend

667 Views

1 replies

0 likes

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  • 1 replies
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Solved!! iPad app ports what needs to be open?

Hi, In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app? I can then pass this info to the IT technicians. I would like to use the spotify app in classroom for teaching purpose...

Casual Listener

Hi,   In order to for the ipad app to be used in a locked wifi in a college. What ports etc..need to be open in order to use the app?   I can then pass this info to the IT technicia...

Jason

Spotify Legend

1695 Views

3 replies

0 likes

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Track added from iTunes won't play in iOS app (plays fine in desktop client).

Hi gurus, I've got a track that plays fine on my Mac in iTunes (or any other software for that matter). I've imported my iTunes playlists into the Spotify desktop client and right clicked the track in question and selected "Add to Playlist" and it ap...

Regular

Hi gurus,   I've got a track that plays fine on my Mac in iTunes (or any other software for that matter).   I've imported my iTunes playlists into the Spotify desktop client and rig...

GeorgeJ

Regular

684 Views

1 replies

0 likes

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  • 1 replies
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Local files play different version on iPhone?

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows the date of the live show) on both the desktop and iPhone....

Casual Listener

I own a some live shows (local files) that when synced with my iPhone, play a different version (album version) on my iPhone. In other words, I can play the exact same song title (which shows th...

kbrooksc

Community Legend

1589 Views

3 replies

0 likes

local files sync
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Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

Roadie

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...

Baroninkjet

Roadie

610 Views

2 replies

0 likes

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Solved!! Bug in a Album

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album Why is this? Can it be fixed? Caixinha de Sonhos – Caixinha de Sonhos -...

Casual Listener

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album 😞 Why is this?...

lenissima

Casual Listener

829 Views

4 replies

0 likes

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  • 4 replies
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Found a bug!

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it Love you service. Thanks, David F

Newbie

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes.    No big deal, but feel free to fix it 🙂    ...

MattSuda

Spotify Star

479 Views

1 replies

0 likes

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Albums won't display songs

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

Casual Listener

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...

pootle73

Casual Listener

23662 Views

8 replies

0 likes

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Can't thumbs up or down in radio; Something went wrong!

It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs down in a while, but I'd be willing to bet it doesn't work eith...

Newbie

It seems like 99% of the time I cannot "thumbs up" a song.  It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up.  I haven't tried the thumbs ...

kbrooksc

Community Legend

905 Views

1 replies

0 likes

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Solved!! Spotify on Ipod touch

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. I've plugged in my headphones and tried it through th...

Music Fan

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. &n...

Jordi

Community Legend

917 Views

1 replies

0 likes

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Solved!! Help, can't add a payment card...

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page doesn't open either.. Does anybody have a solution ?

Casual Listener

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page does...

Antoinelebaehl

Casual Listener

1766 Views

6 replies

0 likes

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Unacceptably high mobile data usage for no reason whatsoever

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month had been depleted after only 12 days (I have never ever ran o...

Casual Listener

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again.   Now I was informed by my carrier that my mobile data volume for the month...

butter_milch

Casual Listener

1176 Views

4 replies

0 likes

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Solved!! I can not separate the account from a facebook profile

I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconnect my friend's account from Facebook (he doesn't have a F...

Casual Listener

I accidentally logged to facebook from a friend's ipad.  This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconn...

MichaelW

Community Legend

1373 Views

7 replies

0 likes

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  • 7 replies
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Everything on my account was deleted

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

Newbie

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

kbrooksc

Community Legend

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Syncing local files

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlist to sync. It says pending, but nothing happens. I ...

Gig Goer

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlis...

Feddar

Gig Goer

829 Views

4 replies

0 likes

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  • 4 replies
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Solved!! List of saved artist and albums on iPad?

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

Regular

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

prettorian

Regular

1238 Views

2 replies

0 likes

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Fix request

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function. Thank you

Music Fan

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function...

pwn0graphy

Casual Listener

2359 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Saved albums missing on iPhone

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop. Any ideas? Thanks

Newbie

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop.  Any ideas? Thanks

SolidSnake35

Music Fan

755 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes