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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

43892 Views

44 replies

10 likes

  • 43892 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109430 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1668 Views

0 replies

0 likes

iOS
  • 1668 Views
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302016 Views

62 replies

16 likes

  • 302016 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127970 Views

19 replies

38 likes

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  • 19 replies
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Solved!! multiple devices

I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer if i can choose what music to download so my ipad i...

Newbie

I have spotify subscribed and downloaded on my iphone and Mac, but i have an ipad that i want to have some music, not all auto downloaded because there is not enough space. Can someone please answer ...

Carina

Community Legend

969 Views

1 replies

0 likes

  • 969 Views
  • 1 replies
  • 0 likes

My Spotify Premium is not activating

I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet.

Casual Listener

I Upgraded to Spotify Premium on my desktop and my iPhone app is not showing this change yet. 

Peter__

Community Legend

686 Views

3 replies

0 likes

  • 686 Views
  • 3 replies
  • 0 likes

Ipod Nano 7th gen SYNC to spotify?

Hello.I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music.The question is, am i able to (for free) get songs from my spotify (im using premium) to my iPod nano?Don't really want to spend 1400 SEK (aroun...

Casual Listener

Hello. I was thinking of buying an iPod Nano because my iPhone battery is just simply to bad to play music. The question is, am i able to (for free) get songs from my spotify (im using premium)...

Peter__

Community Legend

4348 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Newest Spotify iPhone App Slow and Unresponsive

I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the app frequently takes a few seconds to respond. Someti...

Casual Listener

I'm using the latest version of Spotify on my iPhone 5. This version is slower and unresponsive compared to earlier versions. When I click on a playlist or attempt to save a song to a playlist the ap...

going_postal

Music Fan

7522 Views

11 replies

8 likes

  • 7522 Views
  • 11 replies
  • 8 likes

Solved!! Music stops when my Iphone 6 (iOS 8.0.2) locks or using another app/task

Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me please with this please? Oh, I have version 1.8.0....

Casual Listener

Hello, I have a Premium account, every time my iphone locks or I use another app on my Iphone 6 (iOS 8.0.2) the radio stops. If i hit play while the screen is locked the app chrashes. Can you help me...

Robnguyen03

Casual Listener

4568 Views

3 replies

0 likes

  • 4568 Views
  • 3 replies
  • 0 likes

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play.

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library. Previously, when I would sync these to my phone fr...

Casual Listener

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library....

747 Views

0 replies

1 likes

  • 747 Views
  • 0 replies
  • 1 likes

Camera lock-screen bug iOS 8

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...

Newbie

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8).   I like to listen to my ofline-starred playlist on Spotify during so...

Peter__

Community Legend

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Unsupported file format

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...

Newbie

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...

Peter__

Community Legend

862 Views

1 replies

0 likes

  • 862 Views
  • 1 replies
  • 0 likes

Offline syncing/downloading only works for single songs and not entire playlist folders

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try to sync one of these folders by tapping the "edit" b...

Roadie

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try t...

radiuz

Roadie

1002 Views

2 replies

0 likes

  • 1002 Views
  • 2 replies
  • 0 likes

Solved!! Payd but no premium

hii have make a premium mebership in the apple app store (6 months)and in my spotify app im still a free useri have reinstalled the app and try to logout / login but i m still a free usercan you help me ?

Casual Listener

hi i have make a premium mebership in the apple app store (6 months) and in my spotify app im still a free user i have reinstalled the app and try to logout / login but i m still a free user ...

CruderFive1

Casual Listener

1462 Views

2 replies

0 likes

iphone 6 plus
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App says waiting..

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top of the app.I am able to download other apps,I have ...

Casual Listener

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top ...

Spotifyuser666

Casual Listener

1590 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't sync local files to iPhone 5S

Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on the same WLAN. It's marked as "trusted" in Windows. 2. The iPhone is liste...

Casual Listener

 Description Spotify will not sync local files to the phone.   A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on th...

pmcmva

Casual Listener

4001 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Solved!! Starred tracks are missing

Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the same issue and it was resolved for them, but I'm not sure how...

Casual Listener

Hi,   I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the...

Jason

Spotify Legend

872 Views

3 replies

0 likes

  • 872 Views
  • 3 replies
  • 0 likes

Spotify won't open on iPhone 6 plus

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

Newbie

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

blake

Community Legend

2032 Views

1 replies

0 likes

  • 2032 Views
  • 1 replies
  • 0 likes

Updated to ios8 and playlists stopped working

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixes for this?

Newbie

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixe...

jeffmoore1986

Casual Listener

1114 Views

2 replies

0 likes

iOS 8
Playlists
won't play
  • 1114 Views
  • 2 replies
  • 0 likes

Losing all my offline playlists on iPhone 5

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...

Music Fan

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files.   I h...

meahtenoha

Spotify

7590 Views

48 replies

0 likes

  • 7590 Views
  • 48 replies
  • 0 likes

iPhone USB syncing

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

Newbie

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

PeterMuc

Roadie

3518 Views

2 replies

1 likes

  • 3518 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't start

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!

Casual Listener

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...

Beto741101

Casual Listener

2426 Views

11 replies

0 likes

  • 2426 Views
  • 11 replies
  • 0 likes

Feedback request: My Spotify isn't working on my phone

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...

Casual Listener

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...

mb777

Casual Listener

1285 Views

4 replies

0 likes

  • 1285 Views
  • 4 replies
  • 0 likes