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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37140 Views
  • 15 replies
  • 36 likes
  • 37140 Views
  • 15 replies
  • 36 likes

My Music Albums on iOS App not in sync with desktop version

Hi, I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature was available, so the other night I went through my playlists on...

  • Casual Listener
  • Hi,   I am noticing that my Albums under My Music in the iOS App are not in sync with the Desktop version of Spotify. In other words, I used to add albums as playlists before this feature wa...
  • spotipaul
  • Newbie
  • 2050 Views
  • 5 replies
  • 0 likes
  • 2050 Views
  • 5 replies
  • 0 likes

Solved!! Previous Synced songs won't resync

Spotify was working great until my iPhone crashed and I had to order a new iPhone. The songs that were synced to my device show up and I can select them, but they won't start playing. Instead it shows the song duration as -:-- Any assistance would be...

  • Casual Listener
  • Spotify was working great until my iPhone crashed and I had to order a new iPhone.  The songs that were synced to my device show up and I can select them, but they won't start playing.  Ins...
  • jparrell
  • Casual Listener
  • 911 Views
  • 2 replies
  • 0 likes
  • 911 Views
  • 2 replies
  • 0 likes

Song storage question

Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?

  • Casual Listener
  • Does the Spotify App save more than one copy of a song on your iPhone if the song is in more than one playlist?
  • Josh
  • Community Legend
  • 349 Views
  • 1 replies
  • 0 likes
  • 349 Views
  • 1 replies
  • 0 likes

Version 1.5.0.2728 eats memory space like crazy

hello, i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios. app takes 40 mb of free space after installation. looking at options takes 32 mb of free space immediately. checking new releases takes 250 mb of fr...

  • Casual Listener
  • hello,   i'm really confused about functionality of the newest version of the app - 1.5.0.2728 for ios.   app takes 40 mb of free space after installation. looking at options takes ...
  • d_p
  • Casual Listener
  • 430 Views
  • 2 replies
  • 0 likes
  • 430 Views
  • 2 replies
  • 0 likes

iPhone app will not open

Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.

  • Casual Listener
  • Downloaded the latest upgrade 1.6.0 and now the app will not open on the iPhone 4 at all. I reset my password via FB, deleted/reinstalled the app, and still nothing.
  • jeremygoh
  • Community Legend
  • 388 Views
  • 2 replies
  • 0 likes
  • 388 Views
  • 2 replies
  • 0 likes

Daily playlists in browse section on iPhone won't update unless app is killed

Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists or weekend etc untill the app is closed and double pre...

  • Casual Listener
  • Using the iphone app, in the Browse section, there are a number of spotify playlists. ex. Smooth Morning, Morning Commute... etc. These will stay the same and not update to say, evening playlists o...
  • jeremygoh
  • Community Legend
  • 574 Views
  • 3 replies
  • 0 likes
  • 574 Views
  • 3 replies
  • 0 likes

Solved!! Play list stuck on "loading"

I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal next step is to then sync the phone to the desktop ap...

  • Music Fan
  • I recently lost my synced local files on my iphone Spotify app (maybe due to upgrading IOS or something). So, I did like I always do and I imported an itunes playlist to the desktop app. My normal ...
  • JonCr
  • Music Fan
  • 3680 Views
  • 6 replies
  • 0 likes
  • 3680 Views
  • 6 replies
  • 0 likes

Solved!! Shuffle

I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.

  • Regular
  • I have an iPad 2 and I was wondering if there is any way to shuffle songs randomly in a playlist. I've searched and searched and I know what the shuffle button looks like, but I can't find it.
  • kbrooksc
  • Community Legend
  • 900 Views
  • 9 replies
  • 0 likes
  • 900 Views
  • 9 replies
  • 0 likes

Solved!! Spotify Premium

Hello,I was wondering how I can pay for spotify premium in the app?I have $50 on my account and would rather use that money than my credit card.Thank you in advance!-LSHSASB

  • Casual Listener
  • Hello, I was wondering how I can pay for spotify premium in the app? I have $50 on my account and would rather use that money than my credit card. Thank you in advance! -LSHSASB
  • kbrooksc
  • Community Legend
  • 566 Views
  • 5 replies
  • 0 likes
  • 566 Views
  • 5 replies
  • 0 likes

Iphone App Crashing

Hi I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in. Ive tried to reinstall the app after deleting it. Ive reset the phone by holding the two buttons down and then reinstalled the app. Ive turned the...

  • Casual Listener
  • Hi   I have just downloaded the app from the app store and it keeps crashing as soon as I try and log in.    Ive tried to reinstall the app after deleting it.    ...
  • kbrooksc
  • Community Legend
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Solved!! (offline) Filters not available for playlists.

So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not even there. I noticed so older threads about this but i...

  • Casual Listener
  • So ever since I read in the release notes for spotify that you added a offline filter (finally) I have been trying to get it to work. But it simply doesn't. Or the filter (3 lines) button is not ev...
  • superankan
  • Casual Listener
  • 533 Views
  • 3 replies
  • 0 likes
  • 533 Views
  • 3 replies
  • 0 likes

iphone 5 won't sync "my music" from computer

my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas? thanks.

  • Newbie
  • my phone won't sync "my music" folder. logged out of phone and computer and it still won't sync. any ideas?   thanks.
  • jeremygoh
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Cannot close "define" screen

v1.5.0.2728Use case:When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.

  • Casual Listener
  • v1.5.0.2728 Use case: When viewing an artist bio, if you select a word, tap "define", you are then unable to close the resulting definition screen without closing the app and re-opening it.
  • Jordi
  • Community Legend
  • 599 Views
  • 4 replies
  • 0 likes
  • 599 Views
  • 4 replies
  • 0 likes

Apps crashing when login

My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.

  • Newbie
  • My Spotify app keeps crashing whenever i try to log in to my spotify account.It's still the same when using my friend's account.Please help me.I'm using iOS 7.1.2.
  • Jordi
  • Community Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Premium account doesn't work on iPad

Hi I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go to my computer and log in on the spotify website there stands t...

  • Casual Listener
  • Hi   I have an iPad 3 and I have bougth Spotify Premium a few months ago. Now I want to stream music on my iPad and it says that streaming for mobile is only for Spotify Premium. When I go t...
  • user-removed
  • Not applicable
  • 1215 Views
  • 6 replies
  • 0 likes
  • 1215 Views
  • 6 replies
  • 0 likes

Spotfiy premium on my iphone 5c isn't showing any playlists

I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.

  • Casual Listener
  • I cant get spotify to load my playlists and ive even tried to sync it with my mac and it'll only let me load "Starred" and "Local files" and a blank playlist.
  • jeremygoh
  • Community Legend
  • 511 Views
  • 1 replies
  • 0 likes
  • 511 Views
  • 1 replies
  • 0 likes

not able to connect to spotify on my iphone

Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for months, I managed to pay again with my Mexico credit...

  • Newbie
  • Hi, I had been using my premium suscription and today it just stopped working saying that the country I am in does not support spotify, the thing is that I had been using it without any problem for...
  • jeremygoh
  • Community Legend
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

iOS & Windows 8.1 Spotify Desktop spotify apps dropping out and restarting mid songs

Hi Spotify Community, For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary how on other services a stream would be buffering to catch up an...

  • Newbie
  • Hi Spotify Community,   For the past 2-3 months i have been having sporadic spotify track drop outs in the middle of a song, the song will just pause and then start playing, very similary ho...
  • jeremygoh
  • Community Legend
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes

Playlist Suddenly Stopped Syncing on ipod touch

As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my ipod won't update with what's on the computer. And...

  • Newbie
  • As of yesterday, the playlists on my ipod touch are no longe syncing to what's on the computer. for instance, I updated a few playlists yesterday. One of them had 13 songs, it now has 23. However, my...
  • jeremygoh
  • Community Legend
  • 316 Views
  • 1 replies
  • 0 likes
  • 316 Views
  • 1 replies
  • 0 likes