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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

232813 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114409 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2333 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304029 Views

61 replies

16 likes

  • 304029 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129715 Views

19 replies

38 likes

  • 129715 Views
  • 19 replies
  • 38 likes

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play.

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library. Previously, when I would sync these to my phone fr...

Casual Listener

Songs on iOS 8.1 say they are downloaded to the device, and available offline, but will not play. This is onl for the songs that I added to spotify on my computer that are not in the Spotify library....

754 Views

0 replies

1 likes

  • 754 Views
  • 0 replies
  • 1 likes

Camera lock-screen bug iOS 8

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8). I like to listen to my ofline-starred playlist on Spotify during solo walks/hikes and take photos while I'm out. When I attempt open the ca...

Newbie

I believe I have discovered a bug with using camera on my iPhone 5s (iOS 8.0.2 and 8.1) and Spotify (1.8.1.8).   I like to listen to my ofline-starred playlist on Spotify during so...

Peter__

Community Legend

630 Views

1 replies

0 likes

  • 630 Views
  • 1 replies
  • 0 likes

Unsupported file format

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Format" as the error. If i right click on the track and ...

Newbie

Since installing iTunes to use on my new ipod touch (first ipod ive owned); Spotify has gone wierd! Lots of tracks have a small musical note by them and refuse to play, lising "unsupported File Forma...

Peter__

Community Legend

867 Views

1 replies

0 likes

  • 867 Views
  • 1 replies
  • 0 likes

Offline syncing/downloading only works for single songs and not entire playlist folders

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try to sync one of these folders by tapping the "edit" b...

Roadie

Hi, i have a problem with Spotify for iPhone 6. I`m trying to sync all of my music to offline mode but it doesn`t work. I have organized all of my music in different playlist folders and when i try t...

radiuz

Roadie

1009 Views

2 replies

0 likes

  • 1009 Views
  • 2 replies
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Solved!! Payd but no premium

hii have make a premium mebership in the apple app store (6 months)and in my spotify app im still a free useri have reinstalled the app and try to logout / login but i m still a free usercan you help me ?

Casual Listener

hi i have make a premium mebership in the apple app store (6 months) and in my spotify app im still a free user i have reinstalled the app and try to logout / login but i m still a free user ...

CruderFive1

Casual Listener

1479 Views

2 replies

0 likes

iphone 6 plus
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App says waiting..

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top of the app.I am able to download other apps,I have ...

Casual Listener

Hi,for the last couple of days I couldn't get the app to open,it says waiting.I have tried to do a hard reboot and it did not work and I can't reinstall the app because the "x" doesn't appear on top ...

Spotifyuser666

Casual Listener

1602 Views

2 replies

0 likes

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  • 2 replies
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Spotify won't sync local files to iPhone 5S

Description Spotify will not sync local files to the phone. A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on the same WLAN. It's marked as "trusted" in Windows. 2. The iPhone is liste...

Casual Listener

 Description Spotify will not sync local files to the phone.   A more detailed description, using numbered steps 1. The computer (Windows 7 Enterprise, SP1) and the iPhone are on th...

pmcmva

Casual Listener

4006 Views

4 replies

0 likes

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  • 4 replies
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Solved!! Starred tracks are missing

Hi, I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the same issue and it was resolved for them, but I'm not sure how...

Casual Listener

Hi,   I had hundreds of songs starred in my starred playlist until recently, but suddenly the playlist is almost empty with only 1 song in it...I've seen that a few other people have had the...

Jason

Spotify Legend

882 Views

3 replies

0 likes

  • 882 Views
  • 3 replies
  • 0 likes

Spotify won't open on iPhone 6 plus

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

Newbie

Help! Spotify won't open on my iPhone 6 plus. I open the app and the screen turns black and closes. It works fine on my husbands iphone 6 but not on mine:(

blake

Community Legend

2037 Views

1 replies

0 likes

  • 2037 Views
  • 1 replies
  • 0 likes

Updated to ios8 and playlists stopped working

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixes for this?

Newbie

I upgraded to ios8 on my iphone5 and now several songs out of my playlists won't play, even when I have them saved for offline listening. It gets to that song and just stops. Anyone have any fixe...

jeffmoore1986

Casual Listener

1126 Views

2 replies

0 likes

iOS 8
Playlists
won't play
  • 1126 Views
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Losing all my offline playlists on iPhone 5

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files. I have tried logging in with my username and password rather than...

Music Fan

Everytime my battery runs out and my phone switches itself off when I turn it back on the Spotify App has logged out and I loose all of my offline playlists other than the local files.   I h...

meahtenoha

Spotify

7789 Views

48 replies

0 likes

  • 7789 Views
  • 48 replies
  • 0 likes

iPhone USB syncing

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

Newbie

I'm unable to sync via wifi as I have no wifi at my Uni halls, how do I sync via USB?

PeterMuc

Roadie

3535 Views

2 replies

1 likes

  • 3535 Views
  • 2 replies
  • 1 likes

Solved!! Spotify doesn't start

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Thanks!

Casual Listener

Hi. I just installed the las version on iOS in my iPhone 5 and Spotify doesn't start. I have tried all the resets and recommendations listed on this forum but nothing work. Can somebody help me? Than...

Beto741101

Casual Listener

2455 Views

11 replies

0 likes

  • 2455 Views
  • 11 replies
  • 0 likes

Feedback request: My Spotify isn't working on my phone

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to run but after a few seconds it stays frozen and the...

Casual Listener

I have seemed to encounter a problem with my Spotify that is on my phone. Ever since updating to iOS 8 the Spotify has stopped working completely. I'd press on the icon and the spotify app begins to ...

mb777

Casual Listener

1300 Views

4 replies

0 likes

  • 1300 Views
  • 4 replies
  • 0 likes

App Crashing on iPhone

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but that's it. I've tried uninstalling and reinstallin...

Casual Listener

Every time I open the app on my iphone, it stays stuck on the spotify logo and eventually crashes. It's incredibly frustrating and has been doing this for awhile. I can use spotify on my computer but...

Ryry013

Regular

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Songs do not show in Facebook Section??

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared? Something change? Ive looked at all my settings. The app's public and the tunes show up in my Recent Activity feed... but no Sp...

Casual Listener

I always kind of enjoyed sharing what I was listening to via my iphone app, but now that section has entirely disappeared?  Something change?  Ive looked at all my settings.  The app's...

johnnyhounddog

Casual Listener

842 Views

2 replies

0 likes

  • 842 Views
  • 2 replies
  • 0 likes

Playlists not loading on iOS 8 on iPad

Only about 1 in every 5 or 6 playlists seem to load on iPad.I have the latest version of Spotify on iOS8 on the i0ad

Casual Listener

Only about 1 in every 5 or 6 playlists seem to load on iPad. I have the latest version of Spotify on iOS8 on the i0ad

Joppesj

Newbie

1162 Views

2 replies

0 likes

load
Playlist iOS
  • 1162 Views
  • 2 replies
  • 0 likes

premium

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like everyone is saying there is. i'm not sure if this is be...

Newbie

I just purchased the premium and didn't realize it was going to charge me every month so i was trying to cancel it, but there is no "cancel your subscription" option on my subscription page like ever...

MichaelW

Community Legend

594 Views

1 replies

0 likes

  • 594 Views
  • 1 replies
  • 0 likes

When more than one device is available??

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister iPhone and no mine she was controlling this how can...

Newbie

Why is it that when I play music it sometimes plays on my iPad or my computer or my sisters phone when they are logged into it, and when I wanted to listen to music today it was playing on my sister ...

Peter__

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Spotify on my IPod loses its place

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening from where I left off the last time I was listenin...

Newbie

How can I prevent Spotify on my IPod Touch from losing its place when I play tracks on Spotify on my desktop computer? It used to be that when I went back to my Ipod Touch, I could continue listening...

Peter__

Community Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes