Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30731 Views

40 replies

9 likes

  • 30731 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95456 Views

115 replies

12 likes

Other
  • 95456 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1037 Views

0 replies

0 likes

iOS
  • 1037 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293882 Views

60 replies

15 likes

  • 293882 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123791 Views

19 replies

38 likes

  • 123791 Views
  • 19 replies
  • 38 likes

Starred Playlist

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps playing the same artists, even if I go to adifferen...

Newbie

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps ...

Grace

Spotify

511 Views

2 replies

0 likes

  • 511 Views
  • 2 replies
  • 0 likes

iOS 7.0.4 Spotify won't open

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall the app because it won't let me: the little x that a...

Regular

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall t...

arjun2k4

Casual Listener

3125 Views

11 replies

0 likes

  • 3125 Views
  • 11 replies
  • 0 likes

Spotify won't open in iPhone

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I do?

Newbie

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I d...

arjun2k4

Casual Listener

8675 Views

11 replies

5 likes

  • 8675 Views
  • 11 replies
  • 5 likes

Solved!! Search function on iOS 8.0.2, Spotify for iPad: limited?

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad:Can I no longer type in a search command that will search the entire data base of Spotify on the web?Whatever I type into the search bar, no matter how famous a s...

Visitor

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad: Can I no longer type in a search command that will search the entire data base of Spotify on the web? What...

user-removed

Not applicable

799 Views

2 replies

0 likes

  • 799 Views
  • 2 replies
  • 0 likes

Sharing a song in Spotify

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly share music through whatever device I was using, I am now ...

Casual Listener

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly shar...

Peter__

Community Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes

offline

Hi. I have premium account and I like to download my music, but for some of my song are downloaded, others not. I am using iOS8 and I have my account registered in another two iPhones. Any idea what could be happening? Thanks.

Casual Listener

Hi.  I have premium account and I like to download my music, but for some of my song are downloaded, others not.  I am using iOS8 and I have my account registered in another two iPhones. &n...

Peter__

Community Legend

592 Views

1 replies

0 likes

Offline playlists unavailable
  • 592 Views
  • 1 replies
  • 0 likes

all my saved music has disappeared from my htc and my iphone. over a years worth of saved music.

Over a year's worth of saved music gone. I'm devastated. Why has this happened and how can I recover my playlists, starred songs etc? I hope there is a solution as I have a high opinion of spotify and in all honesty my opinion is going down

Newbie

Over a year's worth of saved music gone. I'm devastated. Why has this happened and how can I recover my playlists, starred songs etc? I hope there is a solution as I have a high opinion of spotify an...

Peter__

Community Legend

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

All music available offline without setting 'Available Offline' - bug?

From my understanding you have to flip the 'Available offline' switch on an album in 'Your Music' for it to be available offline but it seems like EVERY single song in 'Your Music' has downloaded automatically for me, i tested this by saving a new al...

Newbie

From my understanding you have to flip the 'Available offline' switch on an album in 'Your Music' for it to be available offline but it seems like EVERY single song in 'Your Music' has downloaded aut...

Peter__

Community Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

iPhone app crashes at commercials

I use the free version of Spotify, and it keeps crashing every time a commercial comes up. I tried deleting and installing the app, and that didn't fix anything. This happened on a 4S, and then I upgraded to a 6, and it still happens. Anyone experien...

Casual Listener

I use the free version of Spotify, and it keeps crashing every time a commercial comes up. I tried deleting and installing the app, and that didn't fix anything.   This happened on a 4S...

Peter__

Community Legend

352 Views

1 replies

0 likes

  • 352 Views
  • 1 replies
  • 0 likes

Radio won't work

I pay for the premium prescription but I constantly have issues. I'm to the point where I am going to cancel my account completely. I have tried to access the radio and every single station I tried said the station wasn't available and try another......

Newbie

I pay for the premium prescription but I constantly have issues. I'm to the point where I am going to cancel my account completely. I have tried to access the radio and every single station I tried s...

Peter__

Community Legend

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Can´t make album to offline

Hi, using Spotify on iOS 8.0.2 on iPhone 4S. Still have deleted and re-install App from Store. rounfabout 4GB free Space on device. I want to make a album to offline-Medium. Playlist does work.Can switch the button but nothing happens else. Nothing w...

Casual Listener

Hi,   using Spotify on iOS 8.0.2 on iPhone 4S. Still have deleted and re-install App from Store. rounfabout 4GB free Space on device.   I want to make a album to offline-Medium....

SyncMasta

Casual Listener

570 Views

4 replies

0 likes

  • 570 Views
  • 4 replies
  • 0 likes

saving an album

I haven't saved an entire album to my spotify play list on my iPad while and I fogot how to do it. Totally spaced it. . . HELP! Just tell me what buttons to push. . . .

Newbie

I haven't saved an entire album to my spotify play list  on my iPad while and I fogot how to do it.  Totally spaced it. . . HELP!  Just tell me what buttons to push. . . .

MichaelW

Community Legend

324 Views

1 replies

0 likes

  • 324 Views
  • 1 replies
  • 0 likes

Will not continue when I try to signup for premium

i have tried numerous attempts to upgrade can't complete. When I click on payment option the continue tab will not light up and won't advance to where I can enter my information. my credit card is not a problem ... its on your end. And I'm frustrated...

Newbie

i have tried numerous attempts to upgrade can't complete. When I click on payment option the continue tab will not light up and won't advance to where I can enter my information. my credit card is ...

Teresa

Roadie

316 Views

1 replies

0 likes

  • 316 Views
  • 1 replies
  • 0 likes

Solved!! Twitter gone from new iOS?

Just started using my iphone 6 and I can no longer post to twitter...when I went into "social", there's only Facebook listed. Where did Twitter go? Or is there another way to connect the accounts?

Regular

Just started using my iphone 6 and I can no longer post to twitter...when I went into "social", there's only Facebook listed. Where did Twitter go? Or is there another way to connect the accounts?

jakopz

Regular

2240 Views

4 replies

0 likes

  • 2240 Views
  • 4 replies
  • 0 likes

Solved!! Playlist songs playing in random order.

I have made a playlist for a spinning class. I assumed if I played the first song on the list when it finished the second song would begin. But it doesn't. I am apparently missing something about making a playlist. What is it?thanks

Casual Listener

I have made a playlist for a spinning class. I assumed if I played the first song on the list when it finished the second song would begin. But it doesn't. I am apparently missing something about ...

danielwittkopp

Casual Listener

7237 Views

2 replies

0 likes

  • 7237 Views
  • 2 replies
  • 0 likes

cant find spotify on my iphone

When i try to sign up for free spotify it says its already installed on my iphone 6. There is no icon so i cant access it. How do I g et on????

Newbie

When i try to sign up for free spotify it says its already installed on my iphone 6.  There is no icon so i cant access it.  How do I g et on????

MichaelW

Community Legend

537 Views

1 replies

0 likes

  • 537 Views
  • 1 replies
  • 0 likes

How do I keep an iPhone connected to Spotify Connect?

Hi everyone,I've got an old iPhone that I connected to a pair of speakers so I can play music via Spotify Connect in that room. Unfortunately, the iPhone just as my current iPhone keeps disconnecting from Spotify Connect. Probably something to do wit...

Casual Listener

Hi everyone, I've got an old iPhone that I connected to a pair of speakers so I can play music via Spotify Connect in that room. Unfortunately, the iPhone just as my current iPhone keeps disconnec...

philipp_hh

Casual Listener

1194 Views

1 replies

0 likes

  • 1194 Views
  • 1 replies
  • 0 likes

Can't play any songs on iPod touch 4th gen

I can´t play any songs on my Ipod Touch 4G. I have Spotify Premium, and the necessary IOS, and it worked up until a couple of days ago... I can log into Spotify, I can find songs, I can set them to play, but then it just stops... the screen shows the...

Casual Listener

I can´t play any songs on my Ipod Touch 4G.   I have Spotify Premium, and the necessary IOS, and it worked up until a couple of days ago...   I can log into Spotify, I can find song...

nfonrose

Newbie

1628 Views

2 replies

0 likes

  • 1628 Views
  • 2 replies
  • 0 likes

Have Spotify Premium on ipod touch 4, "available offline" isn't working

I've had Spotify Premium on my iPod Touch 4 for a couple of months now, and in the last couple of weeks, all music I've made available offline, has..... not been available offline. If I don't have a wi-fi signal, and I make a selection under Albums o...

Newbie

I've had Spotify Premium on my iPod Touch 4 for a couple of months now, and in the last couple of weeks, all music I've made available offline, has..... not been available offline.  If I don't h...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes