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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37124 Views

41 replies

10 likes

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  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102622 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125826 Views

19 replies

38 likes

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  • 19 replies
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Need data management help

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift through all the stuff I did not put there. Please hel...

Roadie

Every time I add a song to a playlist, it gets added to albums, artists, etc. And then it takes forever to sift through everything to find an album I actually did save as an album - having to sift th...

Baroninkjet

Roadie

643 Views

2 replies

0 likes

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Solved!! Bug in a Album

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album Why is this? Can it be fixed? Caixinha de Sonhos – Caixinha de Sonhos -...

Casual Listener

When I play the album "Caixinha de Sonhos - O Melhor da Música Infantil" randomly in the iPad, after one or two songs Spotify starts playing other songs that are not in the album 😞 Why is this?...

lenissima

Casual Listener

866 Views

4 replies

0 likes

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  • 4 replies
  • 0 likes

Found a bug!

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes. No big deal, but feel free to fix it Love you service. Thanks, David F

Newbie

On iPhone spotify (latest OS release, 8.0.2), when you press Share on a song and try to browse for a contact the app crashes.    No big deal, but feel free to fix it 🙂    ...

MattSuda

Spotify Star

487 Views

1 replies

0 likes

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  • 1 replies
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Albums won't display songs

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is to log out of spotify and log back in again, which s...

Casual Listener

Sometimes when I scroll across "My Music" and view my downloaded albums, I try to open an album and just get the three spots (loading symbols) but the album contents won't appear. My only option is t...

pootle73

Casual Listener

23703 Views

8 replies

0 likes

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Can't thumbs up or down in radio; Something went wrong!

It seems like 99% of the time I cannot "thumbs up" a song. It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up. I haven't tried the thumbs down in a while, but I'd be willing to bet it doesn't work eith...

Newbie

It seems like 99% of the time I cannot "thumbs up" a song.  It says "Something went wrong!" and continues to play the song, but doesn't highlight the thumbs up.  I haven't tried the thumbs ...

kbrooksc

Community Legend

919 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Spotify on Ipod touch

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. I've plugged in my headphones and tried it through th...

Music Fan

I have opened up Spotify on my Ipod Touch and for some reason when I go to play something (shuffle play), it will only play the first few seconds and then stop (it still looks like it's playing).. &n...

Jordi

Community Legend

929 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Help, can't add a payment card...

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page doesn't open either.. Does anybody have a solution ?

Casual Listener

I'm trying to add a payment card to get spotify premium, but as I click on add payment, the page doesn't open... Please help I also tried to directly pay adding the card on the way, but the page does...

Antoinelebaehl

Casual Listener

1803 Views

6 replies

0 likes

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Unacceptably high mobile data usage for no reason whatsoever

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again. Now I was informed by my carrier that my mobile data volume for the month had been depleted after only 12 days (I have never ever ran o...

Casual Listener

I took spotify out of offline mode two days ago to synch some playists and seemingly didn't turn it back on again.   Now I was informed by my carrier that my mobile data volume for the month...

butter_milch

Casual Listener

1201 Views

4 replies

0 likes

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  • 4 replies
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Solved!! I can not separate the account from a facebook profile

I accidentally logged to facebook from a friend's ipad. This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconnect my friend's account from Facebook (he doesn't have a F...

Casual Listener

I accidentally logged to facebook from a friend's ipad.  This action has deleted my profile data from spotify and replaced them with those of my friend. I lost my playlist and even if I disconn...

MichaelW

Community Legend

1410 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Everything on my account was deleted

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

Newbie

I recently got an iPhone 5s and when I got spotify I logged in and everything on my account was gone?

kbrooksc

Community Legend

441 Views

1 replies

0 likes

  • 441 Views
  • 1 replies
  • 0 likes

Syncing local files

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlist to sync. It says pending, but nothing happens. I ...

Gig Goer

I cannot seem to be able to sync local files. I've gotten local files onto the Spotify on my MacBook Pro. Spotify on my MacBook Pro recognizes my iPhone, and I have ticked off the local files playlis...

Feddar

Gig Goer

843 Views

4 replies

0 likes

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  • 4 replies
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Solved!! List of saved artist and albums on iPad?

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

Regular

Is it possible there is no way how to show list of my saved Artists, Albums etc. in my spotify app on iPad? I can see it on my mac and also on my iphone but in iPad just playlists.

prettorian

Regular

1261 Views

2 replies

0 likes

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Fix request

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function. Thank you

Music Fan

I would like to know if you can fix spotify so you can filter for a song and then delete that song in a playlist, I use to be able to do this but the past two upgrades have removed this nice function...

pwn0graphy

Casual Listener

2557 Views

14 replies

0 likes

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  • 14 replies
  • 0 likes

Saved albums missing on iPhone

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop. Any ideas? Thanks

Newbie

My saved albums don't show on iPhone (iOS 7 - lates app version) - the list is simply empty. They show up fine on desktop.  Any ideas? Thanks

SolidSnake35

Music Fan

767 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Starred Playlist

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps playing the same artists, even if I go to adifferen...

Newbie

Spotify keeps playing the same old songs over and over. It doesn't matter how many new "starred" added with the newer version. It only plays the old version of Fav songs. Even in the radio, it keeps ...

Grace

Spotify

521 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iOS 7.0.4 Spotify won't open

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall the app because it won't let me: the little x that a...

Regular

Since I installed the latest update, Spotify won't load. Under the icon it says "waiting". I've tried restarting the iphone5 to no avail. I've also reset the settings of the phone.I can't uninstall t...

arjun2k4

Casual Listener

3210 Views

11 replies

0 likes

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  • 11 replies
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Spotify won't open in iPhone

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I do?

Newbie

I try to open my Spotify app in my iPhone but it won't, it just shows the logo against a black screen and never loads. I tried refreshing the app and deleting it and redownloading it. What should I d...

arjun2k4

Casual Listener

8733 Views

11 replies

5 likes

  • 8733 Views
  • 11 replies
  • 5 likes

Solved!! Search function on iOS 8.0.2, Spotify for iPad: limited?

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad:Can I no longer type in a search command that will search the entire data base of Spotify on the web?Whatever I type into the search bar, no matter how famous a s...

Visitor

I'm wondering about the search function within the Spotify app for iOS 8.0.2 on my iPad: Can I no longer type in a search command that will search the entire data base of Spotify on the web? What...

user-removed

Not applicable

809 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Sharing a song in Spotify

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly share music through whatever device I was using, I am now ...

Casual Listener

Help,help, help. When will this feature return. I am not a user of Facebook or Twitter, neither are my friends that are on spotify. The greatest feature of Spotify was being able to instantly shar...

Peter__

Community Legend

371 Views

1 replies

0 likes

  • 371 Views
  • 1 replies
  • 0 likes