Songs don't play, WHY?

Reply

Songs don't play, WHY?

Koki84
Casual Listener

Hello!

 

Why are a lot of songs not playing??

I have the latest version on my iphone.

Premium user.

 

I get a messege in Swedish: " det går inte att spela upp spåret" Wich means: "Unable to play the track"

and then just crashes!

Or it just doesn't sound, but the track goes on like it would be playing and after a while crashes.

 

What can i do?

 

6 Replies

Re: Songs don't play, WHY?

Grace
Spotify Legend

Sorry to see this, Koki84.

 

Is this on cellular data or over Wi-Fi? 

Re: Songs don't play, WHY?

isbw
Newbie

I have that problem to and it came last nigth out of nowhere.

Re: Songs don't play, WHY?

Koki84
Casual Listener

Is on Cellular data.

Re: Songs don't play, WHY?

Koki84
Casual Listener

Grace

thanks!

It's on cellular data. what to do? :)

Re: Songs don't play, WHY?

Grace
Spotify Legend

Hey guys,

 

Would you be able to test on Wi-Fi to see if the same thing happens?

 

Also (if you haven't already), try a quick reinstall of the app: https://support.spotify.com/learn-more/faq/#!/article/reinstallation-of-spotify.

Re: Songs don't play, WHY?

Koki84
Casual Listener

I had already reinstalled it before you answered. And no, it didn't help then. The problem just stopped suddenly 2 days after.

but thanks anyway! :) 

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