Help Wizard

Step 1


music stops

music stops

i've been using spotify premium for a few months, everything was OK. but today app started freezing, and no sound was coming to my earplugs. and now when i try to listen from earplugs, i can hear music, but it stops when i lock my screen or return to main screen of my phone or any other app. i use an iphone 5 w/ ios 7 latest vers.
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and as i tried now, it doesnt work w/o headphones at the background or on locked state ..

need urgent help

Hi there,
Welcome at the Spotify Community!


You may try to fix it by reinstalling Spotify. To do that, please follow the steps in the link below:!/article/reinstallation-of-spotify

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