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I have Spotify premium on my iPad but not on my Iphone

I have Spotify premium on my iPad but not on my Iphone

Avatar of Jazie2782
Newbie
2016-05-16 07:30 AM
I have been using Spotify on my iPad for a while now and I decide to have premium so, I have been using premium for a few months now. But, then I got anew iPhone and got Spotify but I cannot use Spotify premium on it but it still works on my iPad. H E L P !
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Avatar of anjieeeeeeeeee
Roadie
2016-05-16 08:20 AM
You're probably logged in to a different account that doesn't have premium service on your iPhone.

If you have premium on your iPad, you may want to check the settings and compare the username with the account on your iPhone.

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Avatar of osornios
Spotify Star
Spotify Star
2016-05-17 12:45 AM

@Jazie2782

 

Do you get email receipts for your subscription purchases? In it, it shows your Spotify username:

 

Username/ID:        xxxxxxx

Logout, and be sure to use it to login to your account. It's the one with the Premium features.

osorniosSpotify Star
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