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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

238121 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

terryjamiahaaa

Newbie

119387 Views

118 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2727 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

305662 Views

62 replies

16 likes

  • 305662 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

130975 Views

19 replies

38 likes

  • 130975 Views
  • 19 replies
  • 38 likes

playback speed for hearing impaired

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spotify? Am I not seeing the control for playback speed, or ...

Newbie

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable.  Is there a way to slow down the playback in Spo...

804 Views

0 replies

1 likes

  • 804 Views
  • 0 replies
  • 1 likes

I got a new iphone and i cant log in

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times. is it possible to talk to someone on the phone? I reall...

Newbie

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer.  I followed your trouble shooting three times...

osornios

Spotify Star

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Ford Sync with App Link - Artist List not complete

Hello, I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot select every artist or request them through voice command. Is th...

Newbie

Hello,   I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot sele...

Kyleruts

Casual Listener

1062 Views

2 replies

1 likes

  • 1062 Views
  • 2 replies
  • 1 likes

Premium User - Wont Play Playlist Continuously on Both Apple and Android

Hey, I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and I just want to find a solution. It is happening on both my Samsun...

Newbie

Hey,    I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and...

Lambinamtor

Casual Listener

620 Views

1 replies

1 likes

  • 620 Views
  • 1 replies
  • 1 likes

Spotify Wont let me In

I upgraded my spotify to Premium, and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.

Newbie

I upgraded my spotify to Premium,  and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.    

Bittencourt

Spotify Star

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Solved!! No access to premium account through app on i-phone 4s

Hi! I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The message that pops up is that I cannot log in because I have already cr...

Casual Listener

Hi!   I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The ...

Asteroid130

Casual Listener

750 Views

2 replies

0 likes

  • 750 Views
  • 2 replies
  • 0 likes

possible to see easely downloaded tunes ?

Hello Spotify users, By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what music is available offline ?

Newbie

Hello Spotify users,   By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what...

Bittencourt

Spotify Star

881 Views

1 replies

0 likes

display
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  • 1 replies
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Can not download spotify om ny 4's

My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?

Newbie

My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?

Bittencourt

Spotify Star

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Solved!! borre accidentalmente una cacnion y no sé cuál era

bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma de saber cual era?

Newbie

bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma ...

Bittencourt

Spotify Star

637 Views

1 replies

0 likes

  • 637 Views
  • 1 replies
  • 0 likes

iphone 6 - Always Offline :/;/

Hi,Im using spotify free on the iphone 6.My connection is always offline, regardless of whether or not im on WORKING wifi or cellular.I double checked countless times, I dont have offline mode on.I even reinstalled spotify, to no avail. No idea what ...

Newbie

Hi, Im using spotify free on the iphone 6. My connection is always offline, regardless of whether or not im on WORKING wifi or cellular. I double checked countless times, I dont have offline mode ...

Bittencourt

Spotify Star

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Bought spotify premium trough itunes but doesn't work

Hello, today i renew my spotify account and on my itunes account it's saying that my premium account is active. but when i go into the app and when i try to listen offline it says "go premium" and when i click the "go premium" button it does nothing....

Newbie

Hello, today i renew my spotify account and on my itunes account it's saying that my premium account is active. but when i go into the app and when i try to listen offline it says "go premium" and wh...

user-removed

Not applicable

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Family premium

Can someone please help i am trying to sign my son up to the new family premium but it keeps saying he needs to be in the same country. i have re checked many times to make sure they have the same country and postcode on their accounts but it still w...

Newbie

Can someone please help   i am trying to sign my son up to the new family premium but it keeps saying he needs to be in the same country.   i have re checked many times to make sure the...

osornios

Spotify Star

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Shuffle plays random songs

Premium just ran out. I was playing an album on shuffle and first song is apart of the album, the second song, however, is from some other album. When I use a skip it skips to another random song, not in the album i originally hit shuffle on. Any ide...

Casual Listener

Premium just ran out. I was playing an album on shuffle and first song is apart of the album, the second song, however, is from some other album. When I use a skip it skips to another random song, no...

Bittencourt

Spotify Star

617 Views

3 replies

0 likes

  • 617 Views
  • 3 replies
  • 0 likes

Syncing Local Files to iPhone

Hey,So what happened is I used iTunes music to download all of the music and then I used local files to transport the music onto my playlist on my MacBook. But on my mobile phone, the song appear grey and won't download. On my mobile, the local files...

Newbie

Hey, So what happened is I used iTunes music to download all of the music and then I used local files to transport the music onto my playlist on my MacBook. But on my mobile phone, the song appear...

hg138

Newbie

632 Views

1 replies

0 likes

songs unavailable
  • 632 Views
  • 1 replies
  • 0 likes

Starred playlist does not show up on iPhone app

Hello everyone, for some time I have not been able to find the Starred playlist on my iPhone. It disappeared after an update at some stage. I have been using a workaround by simply creating a seperate playlist and copying all the songs from my Starre...

Casual Listener

Hello everyone,   for some time I have not been able to find the Starred playlist on my iPhone. It disappeared after an update at some stage. I have been using a workaround by simply creating ...

radie_storm

Music Fan

1078 Views

3 replies

1 likes

  • 1078 Views
  • 3 replies
  • 1 likes

Spotify can't open this type of link on this device.

Hi,I am a brand new Spotify user using version 5.7 on iPhone 6s and every time I try to open new music I get this error message. Any help would be great.

Newbie

Hi, I am a brand new Spotify user using version 5.7 on iPhone 6s and every time I try to open new music I get this error message. Any help would be great.

Bittencourt

Spotify Star

2608 Views

1 replies

0 likes

  • 2608 Views
  • 1 replies
  • 0 likes

Missing share controls on iPad version

Hi All I have Spotify installed and up to date on both an iPhone and an iPad. On the iPhone, I can share a (eg.) track using the iOS share extensions by :1. tap the '...' control2. choose 'Share'3. choose 'Post to ...'4. tap the 'more' button On the ...

Newbie

Hi All   I have Spotify installed and up to date on both an iPhone and an iPad.   On the iPhone, I can share a (eg.) track using the iOS share extensions by : 1. tap the '...' control ...

275 Views

0 replies

0 likes

  • 275 Views
  • 0 replies
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Spotify Useability with CarPlay / Audi MMI

Hey there, maybe I'm stupid or this is really annoying: If I start Carplay, Spotfiy everthing is ok, I switch to my Playlist and I can scroll the songs with my Wheel. Then I find a song and push the Wheel -> Song starts to play, fine. But how on eart...

Newbie

Hey there,   maybe I'm stupid or this is really annoying:   If I start Carplay, Spotfiy everthing is ok, I switch to my Playlist and I can scroll the songs with my Wheel.  Then I ...

691 Views

0 replies

0 likes

  • 691 Views
  • 0 replies
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iOS Spotify search bar not aligned with touch area. cross button difficult to hit.

I find it hard to tap in the search bar. Hitting the cross button is a challenge. I did some tests and it seems that the search bar is not aligned with the corresponding area of the touch screen. I have to touch below the search bar and slightly to t...

Newbie

  I find it hard to tap in the search bar. Hitting the cross button is a challenge. I did some tests and it seems that the search bar is not aligned with the corresponding area of the touch scr...

598 Views

0 replies

0 likes

cross button
iOS
search bar
touch
  • 598 Views
  • 0 replies
  • 0 likes