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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
247058 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
132236 Views
119 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
456656 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
310175 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is no option in the settings anymore for premium.
Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is ...
353 Views
0 replies
0 likes
Hi!I deleated spotify to get more space, so i could install the new IOS. Now i cant download the app again, the download doesnt start. I see it on appatore but i just cant get it to start downloading. I can dowload all other different apps on appstor...
Hi! I deleated spotify to get more space, so i could install the new IOS. Now i cant download the app again, the download doesnt start. I see it on appatore but i just cant get it to start downloadi...
Spotify Star
858 Views
3 replies
0 likes
I just bought Spotify Premium just now but when I go to Spotify it's not working. I went to my account overview it said I am on Spotify free. Can someone please help me. I have the transaction bill to proof I bought it.
I just bought Spotify Premium just now but when I go to Spotify it's not working. I went to my account overview it said I am on Spotify free. Can someone please help me. I have the transaction bill t...
Newbie
876 Views
2 replies
0 likes
Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option to re activate premium
Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option...
436 Views
0 replies
0 likes
I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've paid but can't use it!! I've undated my password no...
I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've ...
Spotify Star
426 Views
1 replies
0 likes
Hello.So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, tapping the fifth plays the 3rd, etc, because of the remov...
Hello. So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, t...
Spotify Star
509 Views
1 replies
0 likes
I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why..
I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why..
Spotify Star
1168 Views
7 replies
0 likes
I paid for a Spotify premium subscription via iTunes on my phone(settings, view iTunes account, manage subscriptions, and turned on subscription for Spotify) I basically paid for Spotify via my iTunes account and I'm still stuck on free even though I...
I paid for a Spotify premium subscription via iTunes on my phone(settings, view iTunes account, manage subscriptions, and turned on subscription for Spotify) I basically paid for Spotify via my iTune...
Spotify Star
749 Views
1 replies
0 likes
Anytime I try and share a song to my followers on Spotify from iOS, I get an error message. If I have other networks selected while sharing, it works fine there, but I still get the Spotify error and it doesn't work there. Please help me fix this.
Anytime I try and share a song to my followers on Spotify from iOS, I get an error message. If I have other networks selected while sharing, it works fine there, but I still get the Spotify error and...
Spotify Star
473 Views
1 replies
0 likes
hi folks I just downloaded the iPhone app 5.7.0 on my iPhone 6 and I was unable to reset my password. When I click forgot my password it brings me to a screen where I can enter my username , but I was unable to click Into the field and my keyboard wo...
hi folks I just downloaded the iPhone app 5.7.0 on my iPhone 6 and I was unable to reset my password. When I click forgot my password it brings me to a screen where I can enter ...
337 Views
0 replies
0 likes
Hi all,MY Spotify premium account doesn't work on my mobile iPhone 5S.I'm actually abroad in Italy.My IOS software installed is actually 9.3.2.Spotify doesn't want to play any song even in offline mode. I checked the connection and it's ok. It works ...
Hi all, MY Spotify premium account doesn't work on my mobile iPhone 5S. I'm actually abroad in Italy. My IOS software installed is actually 9.3.2. Spotify doesn't want to play any song even in of...
Casual Listener
689 Views
2 replies
0 likes
So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through the Apple Store. I don't have a credit card either, s...
So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through th...
Newbie
462 Views
1 replies
0 likes
I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. Then I've tried my FB email and password and get err...
I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. T...
Spotify Star
1271 Views
3 replies
0 likes
My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?
My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?
Casual Listener
695 Views
4 replies
0 likes
my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected my facebook account and it still didnt do anything,...
my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected ...
Community Legend
563 Views
1 replies
0 likes
I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up the "turn off airplane mode..." prompt, which you have to ...
I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up th...
1171 Views
0 replies
5 likes
I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like I've just started over.What is going on and how do...
I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like...
Spotify Star
986 Views
1 replies
0 likes
I'm Spotify Premium on an IPad 2. I get a message "Spotify is set to offline." Another says "connect to intetnet and try again." I have:-checked the internet connection which is ON-I lgged out and signed on again- I powered down the IPad and restarte...
I'm Spotify Premium on an IPad 2. I get a message "Spotify is set to offline." Another says "connect to intetnet and try again." I have: -checked the internet connection which is ON -I lgged out an...
Spotify Star
754 Views
1 replies
0 likes
Hello, I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook. I recieve the message "Spotfy can't open this type of link on this device". I could go to my pc and follow the playlist then access it fr...
Hello, I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook. I recieve the message "Spotfy can't open this type of link on this devi...
355 Views
0 replies
0 likes
HiI have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists.I recently got a new phone and I was trying to log onto Spotify, even when I pu...
Hi I have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists. I recently got a new...
Not applicable
820 Views
1 replies
0 likes
