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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Forum Posts

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • 31mwp7shpmdorxy6haqf
  • Spotify
  • 37153 Views
  • 15 replies
  • 36 likes
  • 37153 Views
  • 15 replies
  • 36 likes

Differnet Design iPhone App

Hello,my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. why the apps looks diffenent and how i get the other d...

  • Newbie
  • Hello, my brother any I use both the Spotify app on our iPhones. But Spotify on his iPhone looks as differnet as the app on my iphone. I have the normal design but him has a bar below the display. w...
  • 214 Views
  • 0 replies
  • 0 likes
  • 214 Views
  • 0 replies
  • 0 likes

Spotify premium

Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm loggin in under the correct details as I can see m...

  • Newbie
  • Hey, can someone be kind enough to try and help me, I had to do a reset on my iPhone but ever since that my Spotify has been put in subscription instead of premium which is what I spy for, I know I'm...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Report issue - crashes nonstop

Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore because it is pointless and I am angry.Steps to repro...

  • Newbie
  • Brief description of the issue: on my iPhone 6 Spotify will play normally for Mayen half a song then quit. I started doing this a while ago and go worse and worse. I can't even use the app anymore be...
  • XSailOnX
  • Newbie
  • 485 Views
  • 1 replies
  • 2 likes
  • Report issue crashing app
  • 485 Views
  • 1 replies
  • 2 likes

Problems downloading music

Hi! Since the last update i can't download any music. I have 700 songs to download so i can hear them offline and its impossible . Help please!

  • Newbie
  • Hi! Since the last update i can't download any music. I have 700 songs to download so i can hear them offline and its impossible . Help please!
  • chegap31
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

sync itunes to mobil device

okay so i have permium and Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i just cant figure out how to make the local files avalible o...

  • Newbie
  • okay so i have permium and  Ive tryied to sync my itunes to my computer witch worked except that i cant listen to the new songs on my ipad. i can see the songs listed but they wont sync up. i ju...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Music wont save offline

I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download bar. I have about 10 albums that says it is waitin...

  • Newbie
  • I have an ipad and i am connected to wifi. My music wont save offline and I have about 30 gigs of ffree space. When i click save, then save offline, it says saving offline but i dont see the download...
  • skilover
  • Casual Listener
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Purchased a new iPhone and now my Spotify Premium is not working

I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the service for months and my account details says that I am paying fo...

  • Casual Listener
  • I recently upgraded my phone. When my backup on my phone was complete and went into Spotify and realized that my account wasn't registering that I'm paying for Prenium. I have had the servi...
  • 229 Views
  • 0 replies
  • 0 likes
  • 229 Views
  • 0 replies
  • 0 likes

Spotify app stops after a few minutes

hiI've got the spotify app (latest version) on my ipad mini.since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a solution.thank you and habe a nice day

  • Newbie
  • hi I've got the spotify app (latest version) on my ipad mini. since the last update the app stops working after a few minutes ( 10 - 20 ) and i have to restart it. Would be great if somebod knows a...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Cannot establish connection

I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in with another account and nothing. All other apps and...

  • Newbie
  • I can't connect to spotify with my iPhone 5, it displays the message "cannot establish connection to the Spotify service..." I already uninstalled the app and installed it again. I tried logging in w...
  • 402 Views
  • 0 replies
  • 0 likes
  • 402 Views
  • 0 replies
  • 0 likes

My smart TV is no longer listed as a device on my iPhone

Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connected to the same wifi and logged into the same account...

  • Newbie
  • Hi I'm trying to connect my iPhone and my Samsung smart TV but it's not coming up as a device on my phone is there any reason on solution for this I've tried everything there both upto date, connecte...
  • 264 Views
  • 0 replies
  • 0 likes
  • 264 Views
  • 0 replies
  • 0 likes

Connecting songs

Hi,is it possible to connect songs?I hear my playlists in shuffle mode. So it´s different every time. But there are live tracks wich MUST be played togehter. I can´t find a way to do it. Of course, I can do it manually.... but this not the cool way :...

  • Newbie
  • Hi, is it possible to connect songs? I hear my playlists in shuffle mode. So it´s different every time.  But there are live tracks wich MUST be played togehter. 😉 I can´t find a way to do i...
  • 314 Views
  • 0 replies
  • 0 likes
  • 314 Views
  • 0 replies
  • 0 likes

Downloaded music often disabled in airplane mode.

I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I got online and download. But if I flip it off airpl...

  • Regular
  • I have premium. I'm able to download music and play it offline- for the most part. However I have a frequent issue that if I go to airplane then it shows all my music as not downloaded, suggesting I ...
  • 406 Views
  • 0 replies
  • 1 likes
  • 406 Views
  • 0 replies
  • 1 likes

Playlists replaced

When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly stopped saying another device was using it. I have no ...

  • Casual Listener
  • When I opened spotify today all my playlists had dissapeared and everyone I was following dissapeared. Instead 3 new playlist that i never created was there. I tried playing music but it suddenly sto...
  • Hotblack
  • Gig Goer
  • 277 Views
  • 3 replies
  • 0 likes
  • 277 Views
  • 3 replies
  • 0 likes

Account facebook

Hello people! I got a partnership account from KPN to spotify premium. I made the mistake by activating my account with my facebook account. At this point I would love to delete my facebook account but that means I will lose my spotify account too? C...

  • Newbie
  • Hello people! I got a partnership account from KPN to spotify premium. I made the mistake by activating my account with my facebook account. At this point I would love to delete my facebook account b...
  • kbrooksc
  • Community Legend
  • 320 Views
  • 1 replies
  • 0 likes
  • Facebook kpn
  • 320 Views
  • 1 replies
  • 0 likes

Solved!! iPod Touch

Hello. If I have Spotify free, can I select a specific song from an album and playlists or do I need to use shuffle play?

  • Regular
  • Hello. If I have Spotify free, can I select a specific song from an album and playlists or do I need to use shuffle play?
  • driveflanger
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

DNS problem (over cellular) NOT wi-fi

I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone. Deleted/reinstalled the app. Logged out/logged in,...

image1.jpg
  • Newbie
  • I can not listen to any music over cellular, ONLY wi-fi. I have tried all trouble shooting steps, talked to spotify customer service (to no avail). It is extremely frustrating. I have reset my phone....
  • 651 Views
  • 0 replies
  • 0 likes
  • connection
    LTE
    problems
  • 651 Views
  • 0 replies
  • 0 likes

Album not showing in search despite google saying it exists

Hi all,I cannot find some albums on my spotify search, while they do show up as a Spotify slbum on google. When I open the album on the app through the google link (open.spotify.com), I cannot play it. I run spotify on iphone.One example is the album...

  • Newbie
  • Hi all, I cannot find some albums on my spotify search, while they do show up as a Spotify slbum on google. When I open the album on the app through the google link (open.spotify.com), I cannot pl...
  • 225 Views
  • 0 replies
  • 0 likes
  • 225 Views
  • 0 replies
  • 0 likes

Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the se

Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the settings there is that the chosen playlist should be available offline, but when i open spotify at my iPhone 6, the playlist is not avaiable offline, un...

  • Newbie
  • Hi, the listen offline feature do not work on my Iphone 6. I have checked on my computer, and the settings there is that the chosen playlist should be available offline, but when i open spotify at my...
  • 221 Views
  • 0 replies
  • 0 likes
  • 221 Views
  • 0 replies
  • 0 likes

Can't delete songs

Hi everyone,in my spotify account a cant delete song. The problem here is you only can save 3,333 songs. pls help(sry for my bad english, im no native speaker)

  • Casual Listener
  • Hi everyone, in my spotify account a cant delete song. The problem here is you only can save 3,333 songs. pls help (sry for my bad english, im no native speaker)
  • koscharl
  • Casual Listener
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes