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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44049 Views

44 replies

10 likes

  • 44049 Views
  • 44 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109674 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1678 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302137 Views

62 replies

16 likes

  • 302137 Views
  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128048 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Nothing happened about my premium

I bought a premium with my credit card , but first I bought to my friend and after when I wanted to do , I didnt receive it , but he took my money

Newbie

I bought a premium with my credit card , but first I bought to my friend and after when I wanted to do , I didnt receive it , but he took my money

241 Views

0 replies

0 likes

  • 241 Views
  • 0 replies
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Spotify Premium isn't activating

I renewed a subscription to Spotify through iCloud and it still hasn't activated I tried signing in and out and deleting the app.

Newbie

I renewed a subscription to Spotify through iCloud and it still hasn't activated I tried signing in and out and deleting the app.

329 Views

0 replies

0 likes

  • 329 Views
  • 0 replies
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Offline Synched Tracks get deleted after a few days

I have a playlist of tracks downloaded from Soundcloud.After a few days half of them are not synchronized anymore.http://imgur.com/vummfUP

Newbie

I have a playlist of tracks downloaded from Soundcloud. After a few days half of them are not synchronized anymore. http://imgur.com/vummfUP

257 Views

0 replies

0 likes

  • 257 Views
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Can't download all local files onto iPhone 6s from mac

I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download. I've attached screenshots of what it tells me when I try to...

Casual Listener

I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download...

lyzzidc

Casual Listener

567 Views

3 replies

0 likes

  • 567 Views
  • 3 replies
  • 0 likes

Trying to upgrade to premium on my IPhone 4S

I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would be appreciated. Thanks.

Newbie

I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would ...

yoloswagbatman

Newbie

111919 Views

16 replies

16 likes

  • 111919 Views
  • 16 replies
  • 16 likes

Can not access my acount

Dear responsible,Good Night.Reference: username gabrielacecilioadvPlease I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change my password I still can not access my acount.So I eant a s...

Newbie

Dear responsible, Good Night. Reference: username gabrielacecilioadv Please I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change m...

322 Views

0 replies

0 likes

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Spotify new music search fails every time

I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playlist.

Newbie

I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playli...

osornios

Spotify Star

624 Views

1 replies

0 likes

Search failure
  • 624 Views
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BMW and Spotify

I am finding Spotify on connected apps greyed out after the car starts movingIs anyone still having this problem?

Newbie

I am finding Spotify on connected apps greyed out after the car starts moving Is anyone still having this problem?

JCdotnl

Roadie

767 Views

1 replies

0 likes

BMW and Spotify
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  • 1 replies
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Spotify disappeared

Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. Now I have to re-download it and it won't even star...

Newbie

Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. ...

user-removed

Not applicable

403 Views

1 replies

0 likes

  • 403 Views
  • 1 replies
  • 0 likes

Solved!! Spotify quits randomly

I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits.The system doesn't say it had an error, the program completely stops which means I have to...

Regular

I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits. The system doesn't say it had an erro...

user-removed

Not applicable

1374 Views

3 replies

0 likes

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  • 3 replies
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NEED HELP GETTING ANNOYED

HiI've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline.I've tried a few things, such as install and unistalled the app, clear my data, get rid of stuff on my phone bu...

Casual Listener

Hi I've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline. I've tried a few things, such as install and unistalle...

user-removed

Not applicable

752 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Where the **bleep** is the change log??

You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" section like every other competent developer out ther...

Casual Listener

You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" se...

user-removed

Not applicable

423 Views

2 replies

1 likes

  • 423 Views
  • 2 replies
  • 1 likes

Local files won't play after Spotify App Update

Hi! Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iPhone app, and then turn it back on and sync my local files a...

Newbie

Hi!   Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iP...

409 Views

0 replies

0 likes

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iOS App 5.7.0. terribly freezing on iOS 9.3.2

..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the app as well as playing music + unlocking the iOS lo...

Newbie

..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the ...

554 Views

0 replies

1 likes

  • 554 Views
  • 0 replies
  • 1 likes

how to switch facebook accounts

How do you switch facebook accounts in spotify, the wife's profile keeps coming up after I upgraded my phone!

Newbie

How do you switch facebook accounts in spotify, the wife's profile keeps coming up after I upgraded my phone!  

anjieeeeeeeeee

Roadie

3173 Views

1 replies

0 likes

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  • 1 replies
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Available Offline Automatically Toggles Off / No Offline Devices

For some reason my available offline option keeps toggling off by itself on my iphone. I will turn it on, go back to my search, and when I get back it toggles off. Also my account doesnt show any offline devices even after I switch my iphone to offli...

Casual Listener

For some reason my available offline option keeps toggling off by itself on my iphone. I will turn it on, go back to my search, and when I get back it toggles off.  Also my account doesnt show a...

lingo124

Casual Listener

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
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Spotify really not usable in a social way for Non Facebook users

I don't have facebook.Don't want it - don't want them to have my life. I DO love spotify.I DO want to share my music with firends I have on Spotify. Unfortuneately the entire social engine is build on facebook - and it is really clunky and hardly usu...

Music Fan

  I don't have facebook. Don't want it - don't want them to have my life.   I DO love spotify. I DO want to share my music with firends I have on Spotify.   Unfortuneately the e...

Bittencourt

Spotify Star

493 Views

1 replies

1 likes

  • 493 Views
  • 1 replies
  • 1 likes

Spotify Premium Apple

Hello guys!I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium.Do any of you guys know if I can upgrade my subscription using Apple Credit???

Newbie

Hello guys! I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium. Do any of you guys know if I can upgrade my subscription using Apple Credit???

user-removed

Not applicable

709 Views

1 replies

0 likes

Apple iPhone app
  • 709 Views
  • 1 replies
  • 0 likes