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Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30773 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
95501 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424791 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293908 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Dear responsible,Good Night.Reference: username gabrielacecilioadvPlease I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change my password I still can not access my acount.So I eant a s...
Dear responsible, Good Night. Reference: username gabrielacecilioadv Please I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change m...
302 Views
0 replies
0 likes
I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playlist.
I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playli...
Spotify Star
607 Views
1 replies
0 likes
Not applicable
605 Views
1 replies
0 likes
I am finding Spotify on connected apps greyed out after the car starts movingIs anyone still having this problem?
I am finding Spotify on connected apps greyed out after the car starts moving Is anyone still having this problem?
Roadie
729 Views
1 replies
0 likes
Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. Now I have to re-download it and it won't even star...
Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. ...
Not applicable
390 Views
1 replies
0 likes
I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits.The system doesn't say it had an error, the program completely stops which means I have to...
I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits. The system doesn't say it had an erro...
Not applicable
1319 Views
3 replies
0 likes
HiI've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline.I've tried a few things, such as install and unistalled the app, clear my data, get rid of stuff on my phone bu...
Hi I've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline. I've tried a few things, such as install and unistalle...
Not applicable
696 Views
5 replies
0 likes
You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" section like every other competent developer out ther...
You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" se...
Not applicable
393 Views
2 replies
1 likes
Hi! Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iPhone app, and then turn it back on and sync my local files a...
Hi! Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iP...
379 Views
0 replies
0 likes
..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the app as well as playing music + unlocking the iOS lo...
..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the ...
532 Views
0 replies
1 likes
How do you switch facebook accounts in spotify, the wife's profile keeps coming up after I upgraded my phone!
How do you switch facebook accounts in spotify, the wife's profile keeps coming up after I upgraded my phone!
Roadie
3102 Views
1 replies
0 likes
For some reason my available offline option keeps toggling off by itself on my iphone. I will turn it on, go back to my search, and when I get back it toggles off. Also my account doesnt show any offline devices even after I switch my iphone to offli...
For some reason my available offline option keeps toggling off by itself on my iphone. I will turn it on, go back to my search, and when I get back it toggles off. Also my account doesnt show a...
Casual Listener
367 Views
1 replies
0 likes
I don't have facebook.Don't want it - don't want them to have my life. I DO love spotify.I DO want to share my music with firends I have on Spotify. Unfortuneately the entire social engine is build on facebook - and it is really clunky and hardly usu...
I don't have facebook. Don't want it - don't want them to have my life. I DO love spotify. I DO want to share my music with firends I have on Spotify. Unfortuneately the e...
Spotify Star
459 Views
1 replies
1 likes
Hello guys!I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium.Do any of you guys know if I can upgrade my subscription using Apple Credit???
Hello guys! I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium. Do any of you guys know if I can upgrade my subscription using Apple Credit???
Not applicable
674 Views
1 replies
0 likes
My account isn't working and I have premium so someone help thanks.
My account isn't working and I have premium so someone help thanks.
Not applicable
705 Views
5 replies
0 likes
Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed from our bankaccount. Why is this happening? Log out a...
Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed fro...
Not applicable
490 Views
1 replies
0 likes
Yesterday (5/27) my songs were downloading and it crashed after it downloads 6-9 songs. I counted and watched it happen 12 times. It's pretty frustrating when I'm listening to great music. It stopped downloading songs eventually and I just went on ab...
Yesterday (5/27) my songs were downloading and it crashed after it downloads 6-9 songs. I counted and watched it happen 12 times. It's pretty frustrating when I'm listening to great music. It stopped...
Not applicable
416 Views
2 replies
0 likes
After the latest iPad update, my Spotify screen is cut off as seen on the screenshots. I can't use Spotify properly now, anyone else got this problem?how can I fix it? Can I even fix it or does Spotify need to do another update?if there is no solutio...
After the latest iPad update, my Spotify screen is cut off as seen on the screenshots. I can't use Spotify properly now, anyone else got this problem? how can I fix it? Can I even fix it or d...
Newbie
797 Views
1 replies
1 likes
always connected my iPad to spotify through Facebook. Decided to download spotify on iPhone, tried to connect through FB, error message says "can't connect to Facebook".Would just sign in using username and password but as far as I know I don't have ...
always connected my iPad to spotify through Facebook. Decided to download spotify on iPhone, tried to connect through FB, error message says "can't connect to Facebook". Would just sign in using use...
Spotify Star
352 Views
1 replies
0 likes
I am not sure if I am the only one experiencing this, but my shuffle does not seem to work properly. First, if I shuffle a large playlist, it seems to play the same songs each time. Second, if I skip a song, it will play it immediately after the next...
I am not sure if I am the only one experiencing this, but my shuffle does not seem to work properly. First, if I shuffle a large playlist, it seems to play the same songs each time. Second, if I...
Spotify Star
646 Views
1 replies
2 likes
