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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

logofeveryt

Visitor

245256 Views

56 replies

13 likes

  • 245256 Views
  • 56 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

161187 Views

507 replies

108 likes

  • 161187 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

109277 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

New phone can't access my account

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account and should be able to acces from 3 devices? Help pl...

Casual Listener

I have a new iPhone and I can't access my account. When I try and login I get a message saying "you have already created an account with that email address". I know that but I have a premium account ...

Andyb11

Casual Listener

407 Views

2 replies

0 likes

  • 407 Views
  • 2 replies
  • 0 likes

Solved!! Apple Watch support

I would like for u guys to add a Apple Watch app so I could use it in my watch

Newbie

I would like for u guys to add a Apple Watch app so I could use it in my watch

MattSuda

Spotify Star

763 Views

1 replies

1 likes

  • 763 Views
  • 1 replies
  • 1 likes

esperando para descargar

Tengo un iphone 6 y no puedo descargar (sincoronizar offline) mis canciones de "MI MUSICA" ni las canciones de los albumes, ni las canciones de los atristas, ni las canciones de mis playlists. Es realmente muy molesto, este problema ya tiene un par d...

Casual Listener

Tengo un iphone 6 y no puedo descargar (sincoronizar offline) mis canciones de "MI MUSICA" ni las canciones de los albumes, ni las canciones de los atristas, ni las canciones de mis playlists. Es rea...

Perucias

Newbie

18205 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Offline mode - your music missing all tracks

In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums listed with the green "downloaded" arrow icon, but ...

Regular

In the past week or two, I've noticed that every time I open the spotify app fresh (wasn't running in the background) while on the subway underground, with no service, I'll see all my Offline albums ...

Vaxis

Newbie

1212 Views

6 replies

0 likes

Offline listening
offline mode
  • 1212 Views
  • 6 replies
  • 0 likes

Solved!! Running IOS

Hi, in my app i cant see the running option.Wherenis this option?

Casual Listener

Hi, in my app i cant see the running option. Wherenis this option?

Bittencourt

Spotify Star

905 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Music stops after 1 min

Hey,I have been using the Spotify iPhone app for a while now and since the last update (21 January 2016) my music stops to play after 1 minute and my playlists are 'missing'. How do I get Spotify back to work?

Newbie

Hey, I have been using the Spotify iPhone app for a while now and since the last update (21 January 2016) my music stops to play after 1 minute and my playlists are 'missing'. How do I get Spotify b...

Steph_B

Roadie

478 Views

1 replies

0 likes

Music stops irradically.
playlists gone
  • 478 Views
  • 1 replies
  • 0 likes

Tracks not transitioning - iPhone

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist.I have tried with and without gapless transition, and have encountered the problem with both. Any ideas?

Music Fan

Many of my tracks frequently stop between 3 and 1 second from the end, and do not automatically play the next song in the playlist. I have tried with and without gapless transition, and have encount...

Steph_B

Roadie

1201 Views

13 replies

0 likes

  • 1201 Views
  • 13 replies
  • 0 likes

Issue when dee teeing already open app in the background

Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am currently in I decide to click on the ribbon at the b...

Newbie

Hi,if I start listening to say the UK chart in the morning I can browse up and down the chart list without issue.When I say start to browse music else where but decide to stick with the chart I am cu...

212 Views

0 replies

0 likes

  • 212 Views
  • 0 replies
  • 0 likes

Shuffle epecially in long playlists not working properly

Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...

Visitor

Especially in long playlists shuffle is repeating songs often and for example: 150 songs in a playlist only 30-40 are shuffled and repeated...

205 Views

0 replies

0 likes

  • 205 Views
  • 0 replies
  • 0 likes

Solved!! Spotify layout

Hello there! It's just me or are you having some kind of problem with Spotify layout? I've attached a picture that you can check it out. Someone know how can i fix it?

Visitor

Hello there!   It's just me or are you having some kind of problem with Spotify layout?   I've attached a picture that you can check it out.   Someone know how can i fix it?

user-removed

Not applicable

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Solved!! Paying with ITunes Gift cards

I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?

Newbie

I do not own a credit card but I did get a I tunes gift card over the holidays I was wondering if you could pay for Spotify premium student with your iTunes gift card?

kbrooksc

Community Legend

20522 Views

2 replies

0 likes

  • 20522 Views
  • 2 replies
  • 0 likes

Solved!! I have a Premium subscription but I want to know how can I improve the sound ... ¿?

I have a Premium subscription but I want to know how can I improve the sound ... ¿? I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main problem is, when I try to use spotify from the same network...

Casual Listener

I have a Premium subscription but I want to know how can I improve the sound ... ¿?   I have spotify in my iMAC and here I can select better stream .. nothing happen not too much, but the main...

tanus97

Casual Listener

826 Views

5 replies

0 likes

  • 826 Views
  • 5 replies
  • 0 likes

No access to spotify party/DJ

Hi all, I've seen the new party mode, but for some unknown reason am unable to access it. First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985 When I go to browse, party i do not have the party lists with the auto DJ, only the ...

Newbie

Hi all,   I've seen the new party mode, but for some unknown reason am unable to access it.   First off; I'm running the latest version of iOS 9.2.1 and spotify 4.70.985   When I...

298 Views

0 replies

0 likes

  • 298 Views
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Spotify Connect button is lost

I cant find the Connect Button on my iPhone. Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Symbol nur das wurde leider entfernt.

Newbie

I cant find the Connect Button on my iPhone.   Auf deutsch: Ich kann den Connect Knopf nicht mehr finden um die musik auf anderen Geräten abzuspielen. Früher ging das über das Lautsprecher Sym...

driveflanger

Community Legend

270 Views

1 replies

0 likes

  • 270 Views
  • 1 replies
  • 0 likes

Synchronization is not working on my iPhone 6S - 3333 songs limit ?

Hello, Synchronization is not working on my iPhone 6S.I've seen that the limit for offline songs is 3333 songs on each device. I've got ~11 Go of offline music on the phone. How can I know if I've reached the limit ? Thanks in advance for you help,Al...

Casual Listener

Hello,   Synchronization is not working on my iPhone 6S. I've seen that the limit for offline songs is 3333 songs on each device.   I've got ~11 Go of offline music on the phone. &nbs...

mistertambo

Casual Listener

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Downloading Stopped

HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what I'm missing here? This is sole reason why I signed...

Newbie

HI, I had to reset my phone and had to re-install Spotify. I had offline songs downloaded before but when I tried re-downloading them, it stops after the 4th song. Can someone enlighten me as to what...

300 Views

0 replies

0 likes

  • 300 Views
  • 0 replies
  • 0 likes

Maximum Devices Reached - Error

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon. I am currently premium and when I go to select "my songs" - available ...

Regular

I want to be able to listen "offline" when I'm in the Mountains boarding. I have never had a premium account, so i got one and I want to do the trial for my next trip coming soon.   I am curre...

384 Views

0 replies

0 likes

  • 384 Views
  • 0 replies
  • 0 likes

Offline playlist

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there so why can't I download my playlist offline?Spoiler ...

Newbie

I keep getting this message You can download to a maximum of three devices. As you've already reached this number" But When go into my account under "offline devices" it says I don't have any there s...

woodyrox31

Newbie

339 Views

1 replies

1 likes

  • 339 Views
  • 1 replies
  • 1 likes

Offline playback for 6Splus

Spotify says I've reached my max for offline playback however I have removed all my devices...

Newbie

Spotify says I've reached my max for offline playback however I have removed all my devices...

549 Views

0 replies

0 likes

Offline download
  • 549 Views
  • 0 replies
  • 0 likes