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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271410 Views

58 replies

14 likes

  • 271410 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172189 Views

507 replies

108 likes

  • 172189 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114807 Views

19 replies

38 likes

  • 114807 Views
  • 19 replies
  • 38 likes

App activate iPhone 6 voice control

O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando e não para. Ja desinstalei, atualizei e esses probl...

Regular

O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando ...

Broncasrafa

Regular

940 Views

4 replies

0 likes

  • 940 Views
  • 4 replies
  • 0 likes

HELP! My Spotify won't download any new music to offline.

Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?

Newbie

Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?

Mos1274

Newbie

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Sound glitches out after opening youtube etc

Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i close the youtube link, and hit play on Spotify again, the m...

Casual Listener

Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s.   Whenever im playing music on it, and i need to check something on youtube etc, when i ...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
  • 0 likes

Toggle between clean/explicit albums on mobile

When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify app.

Regular

When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify ap...

888margo888

Gig Goer

1028 Views

2 replies

0 likes

  • 1028 Views
  • 2 replies
  • 0 likes

On mobile, i can no longer press Account then Subscription to try and get Premium

I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do if i want to get premium with an itunes gift card?

Casual Listener

I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do i...

snoopDOdoubleG6

Casual Listener

322 Views

2 replies

1 likes

  • 322 Views
  • 2 replies
  • 1 likes

Double charge on account

Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?

Casual Listener

Hello!   I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?    

user-removed

Not applicable

284 Views

1 replies

0 likes

  • 284 Views
  • 1 replies
  • 0 likes

Solved!! Newest iPhone update: all music gone

After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first time. My music is still present on my computer just n...

Casual Listener

After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first ti...

teenwolfdh12

Casual Listener

703 Views

2 replies

0 likes

  • 703 Views
  • 2 replies
  • 0 likes

what happens after 7 days trial?

Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanently and I don't wanna pay for the days I have to wait...

Casual Listener

Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanentl...

user-removed

Not applicable

837 Views

3 replies

0 likes

account reset
  • 837 Views
  • 3 replies
  • 0 likes

Messenger sharing only opens the app

Me and my go have this problem.I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenger it only starts the Spotify app on main screen instead...

Regular

Me and my go have this problem. I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenge...

berti10

Regular

401 Views

1 replies

0 likes

  • 401 Views
  • 1 replies
  • 0 likes

My Playlists don't appear on my iPhone6

Hi Spotifiers! I am new here so bear with me if this has been resolved previously I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It started out with songs crashing as I was listening to them and then jumping...

Newbie

Hi Spotifiers!   I am new here so bear with me if this has been resolved previously 🙂   I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It sta...

334 Views

0 replies

0 likes

  • 334 Views
  • 0 replies
  • 0 likes

My music can't work in offline mode

I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloading", however it doesn't. It just stay like that, a...

Casual Listener

I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloa...

Chanpakong

Regular

1244 Views

4 replies

0 likes

  • 1244 Views
  • 4 replies
  • 0 likes

"Swipe to Queue" function not working in Offline mode

Hi,The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can all of a sudden swipe to queue.I looked up if anyone el...

Newbie

Hi, The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can ...

532 Views

0 replies

0 likes

  • 532 Views
  • 0 replies
  • 0 likes

Solved!! deleted playlist

I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it deletes my playlists! This is so annoying. How can I check for what d...

Newbie

  I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3.  So, Everytime I put my phone online, it ...

user-removed

Not applicable

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Bluetooth connection issue.

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. Other audio apps work as expected. Thanks for any h...

Newbie

I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. ...

BChignell

Regular

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Version 5.6.0.1110 old version of the UI?!

Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom.Maybe you have answers Regards D.

Casual Listener

Hi guys,   im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom. Ma...

user-removed

Not applicable

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Turn shuffle on/off

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently playing song. Seriously starting to piss me off that ...

Regular

What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently pl...

Jordi

Community Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Spotify version 5.5.1

Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have found a version with the end of "hamburger button" and a new navigation ba...

Roadie

Hi,    Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have fou...

Jordi

Community Legend

3039 Views

11 replies

1 likes

  • 3039 Views
  • 11 replies
  • 1 likes

Solved!! Vannotaan login to app

Hi all,I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

Visitor

Hi all, I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?

Allegoria07

Newbie

766 Views

2 replies

0 likes

Error 412
  • 766 Views
  • 2 replies
  • 0 likes

Bug report

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and the last song that i listened openI mean, first i sho...

Newbie

When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and th...

371 Views

0 replies

0 likes

Technic problem
  • 371 Views
  • 0 replies
  • 0 likes