Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
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Get help with Spotify for iOS devices
Start a topicI don’t want to listen to music that’s not in my playlist
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando e não para. Ja desinstalei, atualizei e esses probl...
Regular
O app fica dando pause sozinho nas músicas, avança sozinho as músicas e quando ele da um bug geral que fica ativando automaticamente o controle de voz do iPhone. Ai o controle de voz fica disparando ...
Broncasrafa
Regular
940 Views
4 replies
0 likes
Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?
Newbie
Even with wi fi, I go to download it and it does not download at all. Everything has been recently updated on my phone. What do I do?
Mos1274
Newbie
354 Views
1 replies
0 likes
Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i close the youtube link, and hit play on Spotify again, the m...
Casual Listener
Hi. I recently signed up for Spotify Premium again, and i have a major problem with it on my iPhone 5s. Whenever im playing music on it, and i need to check something on youtube etc, when i ...
276 Views
0 replies
0 likes
When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify app.
Regular
When adding an album/track to my collection/pjaylist from mobile, it'd be nice to be able to switch between different versions (edited/explicit/etc...). This option is awailable on desktop spotify ap...
888margo888
Gig Goer
1028 Views
2 replies
0 likes
I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do if i want to get premium with an itunes gift card?
Casual Listener
I recently went to the store and bought an itunes card to upgrade to premium once again. I got the card and can't press scubscription in the accont settings anymore to try and upgrade. what do i do i...
snoopDOdoubleG6
Casual Listener
322 Views
2 replies
1 likes
Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?
Casual Listener
Hello! I paid for Spotify student today and it charged my account two payments of 4.99! Is there any way I can get one of these removed?
user-removed
Not applicable
284 Views
1 replies
0 likes
After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first time. My music is still present on my computer just n...
Casual Listener
After installing the newest update on my iPone I was asked to re-log in to my account. Upon logging in I noticed all of my music and playlists are gone as if I was just using the app for the first ti...
teenwolfdh12
Casual Listener
703 Views
2 replies
0 likes
Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanently and I don't wanna pay for the days I have to wait...
Casual Listener
Hi everyone. Tomorrow my 7 days trial is ending.. what can I do? I mean, I don't want to go Premium, so I'd like to delete my account but I've read it takes about 3 or 4 days to be deleted permanentl...
user-removed
Not applicable
837 Views
3 replies
0 likes
Me and my go have this problem.I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenger it only starts the Spotify app on main screen instead...
Regular
Me and my go have this problem. I'm a Android user and she has an iPhone. I want to share a track from my android app through FB Messenger. But when she opens the message on her iPhone FB Messenge...
berti10
Regular
401 Views
1 replies
0 likes
Hi Spotifiers! I am new here so bear with me if this has been resolved previously I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It started out with songs crashing as I was listening to them and then jumping...
Newbie
Hi Spotifiers! I am new here so bear with me if this has been resolved previously 🙂 I have spotify premium on my iPhone6 and I have been having problems with Spotify lately. It sta...
334 Views
0 replies
0 likes
I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloading", however it doesn't. It just stay like that, a...
Casual Listener
I'm so desperate literally, and Spotify helps doesn't "helps' me at al. Quite ironic. I just both Premium, and every time I switch a playlist to gear it offline, it only appears the sign of "downloa...
Chanpakong
Regular
1244 Views
4 replies
0 likes
Hi,The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can all of a sudden swipe to queue.I looked up if anyone el...
Newbie
Hi, The title explains it all. I've been recently using offline mode a lot, and discovered that when I try to swipe to queue, it just decides to queue. Though, when I turn off offline mode, I can ...
532 Views
0 replies
0 likes
I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it deletes my playlists! This is so annoying. How can I check for what d...
Newbie
I have been sharing the spotify with my son, and we only had three devices connected but for some reason spotify thinks we have more than 3. So, Everytime I put my phone online, it ...
user-removed
Not applicable
462 Views
1 replies
0 likes
I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. Other audio apps work as expected. Thanks for any h...
Newbie
I'm having difficulty playing music over Bluetooth to my vehicle (Ford SYNC). It was playing normally, and suddenly it dropped out. Now when I try to play Spotify, a constant buzzing sound is heard. ...
BChignell
Regular
675 Views
2 replies
0 likes
Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom.Maybe you have answers Regards D.
Casual Listener
Hi guys, im wondering why i still have the old version of the UI with the hamburger menu. is this meant to be with that version? everybody else i know has the updated menu on the bottom. Ma...
user-removed
Not applicable
607 Views
3 replies
0 likes
What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently playing song. Seriously starting to piss me off that ...
Regular
What happened with the turn shuffle on/off button in the latest version? The repeat button is gone or moved as well. Previously you could toggle these on or off on the screen showing the currently pl...
Jordi
Community Legend
427 Views
1 replies
0 likes
Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have found a version with the end of "hamburger button" and a new navigation ba...
Roadie
Hi, Since today Spotify version 5.5.1 is running in my iOS devices. To be honest I don't see any upadtes there. Otherwise, in link below, "macrumors" says that some users have fou...
Jordi
Community Legend
3039 Views
11 replies
1 likes
Hi all,I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?
Visitor
Hi all, I cannot login at all to my app but the netsite allows login. I just got error code 412. How can I solve this problem and has anybody same kind of problem?
Allegoria07
Newbie
766 Views
2 replies
0 likes
When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and the last song that i listened openI mean, first i sho...
Newbie
When i open spotify application on my iphone, if i don't wait a few seconds ( to connect to server), and play a song which is included in my local storage, when it's connected, song is stopped and th...
371 Views
0 replies
0 likes
When ever I'm listening to Spotify if ads start playing it just disconnect them
Newbie
When ever I'm listening to Spotify if ads start playing it just disconnect them
349 Views
0 replies
0 likes