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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37298 Views

41 replies

10 likes

  • 37298 Views
  • 41 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102900 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1316 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299242 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

126021 Views

19 replies

38 likes

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  • 19 replies
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Cannot Listen To Local Files And Playlists On My iPod Touch

I would like to listen to my Local Files and my playlists that I created on the Spotify app. No Local Files are showing up on the iPod Touch. Instead, it says this: Local files is currently empty Install Spotify on your computer to add and play songs...

Visitor

I would like to listen to my Local Files and my playlists that I created on the Spotify app.   No Local Files are showing up on the iPod Touch.    Instead, it says this:   L...

user-removed

Not applicable

494 Views

2 replies

0 likes

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  • 2 replies
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Friends won't show up on iPhone Spotify app

I finally saw my friend feeds on Spotify app on my iMac, and said wow, friend activity is finally working in Spotify! I was happy, because I knew I could never get it to work on the iPhone app or Android app. But now, when I went back to the iPhone a...

Casual Listener

I finally saw my friend feeds on Spotify app on my iMac, and said wow, friend activity is finally working in Spotify!  I was happy, because I knew I could never get it to work on the iPhone app ...

jakubik

Casual Listener

1189 Views

2 replies

0 likes

Mac
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  • 2 replies
  • 0 likes

Solved!! FB Messanger Button Gone

The option to share from my spotify app to FB Messenger is gone, i only have email, text, and direct spotify inbox available. Where did my button go? Thanks!

Casual Listener

The option to share from my spotify app to FB Messenger is gone, i only have email, text, and direct spotify inbox available. Where did my button go?       Thanks!

KatesHere

Community Legend

8508 Views

6 replies

0 likes

Facebook
sharing
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  • 6 replies
  • 0 likes

[iOS] Crashing 5.7.0.1055

I'm having issues with my app crashing on my iPhone 6s Plus. If I just skip songs using shuffle it will not crash, but if I try creating a playlist or download new music it will crash once every 3-4 mins. I have tried redownloading the app as well as...

Newbie

I'm having issues with my app crashing on my iPhone 6s Plus. If I just skip songs using shuffle it will not crash, but if I try creating a playlist or download new music it will crash once every 3-4 ...

608 Views

0 replies

0 likes

iOS
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iOS app skips to next song when streaming on 3G/bluetooth

I bought a new head unit for my car, Pioneer DEH-X8700BT. When I stream Spotify over 3G via bluetooth to the Pioneer unit, the app automatically skips to the next song. Sometimes after a minute, sometimes after five seconds. I reinstalled the iOS app...

Newbie

I bought a new head unit for my car, Pioneer DEH-X8700BT.  When I stream Spotify over 3G via bluetooth to the Pioneer unit, the app automatically skips to the next song. Sometimes after a minut...

394 Views

0 replies

0 likes

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Spotify on iPhone continues playing after removing output device (f.e. headphone, airplay speaker)

I like Spotify and the built-in playlists a lot! But since one of the last version, I annoys me from time to time. Hope you can fix this! Common situation: I stream music at home from Spotify App on iPhone to an airplay speaker. When leaving home and...

Regular

I like Spotify and the built-in playlists a lot! But since one of the last version, I annoys me from time to time. Hope you can fix this!   Common situation: I stream music at home from Spotif...

glen_fiddich

Regular

1440 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

Ios new fancy menu

Could you upgrade me already?

Newbie

Could you upgrade me already?

user-removed

Not applicable

386 Views

1 replies

1 likes

  • 386 Views
  • 1 replies
  • 1 likes

Nothing happened about my premium

I bought a premium with my credit card , but first I bought to my friend and after when I wanted to do , I didnt receive it , but he took my money

Newbie

I bought a premium with my credit card , but first I bought to my friend and after when I wanted to do , I didnt receive it , but he took my money

237 Views

0 replies

0 likes

  • 237 Views
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Spotify Premium isn't activating

I renewed a subscription to Spotify through iCloud and it still hasn't activated I tried signing in and out and deleting the app.

Newbie

I renewed a subscription to Spotify through iCloud and it still hasn't activated I tried signing in and out and deleting the app.

319 Views

0 replies

0 likes

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Offline Synched Tracks get deleted after a few days

I have a playlist of tracks downloaded from Soundcloud.After a few days half of them are not synchronized anymore.http://imgur.com/vummfUP

Newbie

I have a playlist of tracks downloaded from Soundcloud. After a few days half of them are not synchronized anymore. http://imgur.com/vummfUP

250 Views

0 replies

0 likes

  • 250 Views
  • 0 replies
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Can't download all local files onto iPhone 6s from mac

I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download. I've attached screenshots of what it tells me when I try to...

Casual Listener

I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download...

lyzzidc

Casual Listener

557 Views

3 replies

0 likes

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  • 3 replies
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Trying to upgrade to premium on my IPhone 4S

I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would be appreciated. Thanks.

Newbie

I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would ...

yoloswagbatman

Newbie

111902 Views

16 replies

16 likes

  • 111902 Views
  • 16 replies
  • 16 likes

Can not access my acount

Dear responsible,Good Night.Reference: username gabrielacecilioadvPlease I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change my password I still can not access my acount.So I eant a s...

Newbie

Dear responsible, Good Night. Reference: username gabrielacecilioadv Please I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change m...

314 Views

0 replies

0 likes

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Spotify new music search fails every time

I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playlist.

Newbie

I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playli...

osornios

Spotify Star

618 Views

1 replies

0 likes

Search failure
  • 618 Views
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BMW and Spotify

I am finding Spotify on connected apps greyed out after the car starts movingIs anyone still having this problem?

Newbie

I am finding Spotify on connected apps greyed out after the car starts moving Is anyone still having this problem?

JCdotnl

Roadie

748 Views

1 replies

0 likes

BMW and Spotify
  • 748 Views
  • 1 replies
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Spotify disappeared

Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. Now I have to re-download it and it won't even star...

Newbie

Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. ...

user-removed

Not applicable

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Solved!! Spotify quits randomly

I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits.The system doesn't say it had an error, the program completely stops which means I have to...

Regular

I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits. The system doesn't say it had an erro...

user-removed

Not applicable

1348 Views

3 replies

0 likes

  • 1348 Views
  • 3 replies
  • 0 likes