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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44059 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

109688 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1681 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302153 Views

62 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128055 Views

19 replies

38 likes

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Repeat songs on shuffle?

My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug in the software or is it something else's entirely.

Newbie

My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug i...

461 Views

0 replies

0 likes

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Pls help need premium

I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help

Newbie

I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help

567 Views

0 replies

0 likes

Pls help
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Downloads

Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down lol all my music...

Newbie

Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down...

osornios

Spotify Star

592 Views

1 replies

0 likes

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App crashes on my iphone and ipad

When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen. If close down and try to re-lauch the program it just the green spotify trademark and ...

Newbie

When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen.  If close down and try to re-l...

350 Views

0 replies

0 likes

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Profile wont show In search

When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up completely fine in a matter of seconds. The only way to ...

Casual Listener

When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up compl...

22gittujdlbqhi6

Casual Listener

596 Views

2 replies

0 likes

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Cannot add albums to play offline

Hello, I've been using Spotify for some time and have added a bunch of albums/playlists to my offline collection on my iPhone. Recently, this has stopped working. I open an album, hit the toggle for Offline, and nothing ever changes. No songs are dow...

Newbie

Hello,   I've been using Spotify for some time and have added a bunch of albums/playlists to my offline collection on my iPhone. Recently, this has stopped working. I open an album, hit the to...

osornios

Spotify Star

475 Views

1 replies

0 likes

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How do you remove downloads of specific songs on a playlist?

Is there a way I can remove a specific song download without removing the downloads of a whole playlist? For example, I have a playlist with 5 songs. I made the playlist available offline, but I don't want to download 2 of the songs in the playlist b...

Newbie

Is there a way I can remove a specific song download without removing the downloads of a whole playlist?   For example, I have a playlist with 5 songs. I made the playlist available offline, b...

437 Views

0 replies

0 likes

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SPOTIFY SOUND WILL NO LONGER PLAY THRU APPLE HEADPHONES on MY IPHONE 6

My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max and unistalling the app. Nothing works. Thsi h app...

Casual Listener

My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max...

ellie410

Newbie

4184 Views

8 replies

1 likes

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Player in iOS Safari?

I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I can control my business account without signing ou...

Gig Goer

I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I...

977 Views

0 replies

0 likes

iOS
player
safari
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Spotify fails to switchover from Chromcast device to bluetooth device

Devices involvedSpotify verison 5.7.0.1055IOS version : 8.3(12f70)iphone 5Chromecast 2Sony Bravia Smart TVMpow Magneto Blueetooth enabled headset Hi I was streaming on my TV using spotify on my IOS via Chromecast. Then I got from house and tried to c...

Newbie

Devices involved Spotify verison 5.7.0.1055 IOS version : 8.3(12f70) iphone 5 Chromecast 2 Sony Bravia Smart TV Mpow Magneto Blueetooth enabled headset   Hi   I was streaming on m...

717 Views

0 replies

0 likes

bluetooth
iOS
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playback speed for hearing impaired

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spotify? Am I not seeing the control for playback speed, or ...

Newbie

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable.  Is there a way to slow down the playback in Spo...

795 Views

0 replies

1 likes

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I got a new iphone and i cant log in

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times. is it possible to talk to someone on the phone? I reall...

Newbie

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer.  I followed your trouble shooting three times...

osornios

Spotify Star

676 Views

1 replies

0 likes

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Ford Sync with App Link - Artist List not complete

Hello, I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot select every artist or request them through voice command. Is th...

Newbie

Hello,   I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot sele...

Kyleruts

Casual Listener

1050 Views

2 replies

1 likes

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Premium User - Wont Play Playlist Continuously on Both Apple and Android

Hey, I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and I just want to find a solution. It is happening on both my Samsun...

Newbie

Hey,    I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and...

Lambinamtor

Casual Listener

610 Views

1 replies

1 likes

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  • 1 replies
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Spotify Wont let me In

I upgraded my spotify to Premium, and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.

Newbie

I upgraded my spotify to Premium,  and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.    

Bittencourt

Spotify Star

381 Views

1 replies

0 likes

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Solved!! No access to premium account through app on i-phone 4s

Hi! I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The message that pops up is that I cannot log in because I have already cr...

Casual Listener

Hi!   I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The ...

Asteroid130

Casual Listener

743 Views

2 replies

0 likes

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possible to see easely downloaded tunes ?

Hello Spotify users, By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what music is available offline ?

Newbie

Hello Spotify users,   By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what...

Bittencourt

Spotify Star

875 Views

1 replies

0 likes

display
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Can not download spotify om ny 4's

My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?

Newbie

My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?

Bittencourt

Spotify Star

394 Views

1 replies

0 likes

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  • 1 replies
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Solved!! borre accidentalmente una cacnion y no sé cuál era

bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma de saber cual era?

Newbie

bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma ...

Bittencourt

Spotify Star

622 Views

1 replies

0 likes

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  • 1 replies
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iphone 6 - Always Offline :/;/

Hi,Im using spotify free on the iphone 6.My connection is always offline, regardless of whether or not im on WORKING wifi or cellular.I double checked countless times, I dont have offline mode on.I even reinstalled spotify, to no avail. No idea what ...

Newbie

Hi, Im using spotify free on the iphone 6. My connection is always offline, regardless of whether or not im on WORKING wifi or cellular. I double checked countless times, I dont have offline mode ...

Bittencourt

Spotify Star

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes