Solved!! How can I remove the “playing recommended songs for you” feature
I don’t want to listen to music that’s not in my playlist
Visitor
398250 Views
123 replies
27 likes
- 398250 Views
- 123 replies
- 27 likes
Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Help categories
Account & Payment
Using Spotify
Listen Everywhere
Get help with Spotify for iOS devices
Solved!! How to play the "Eat this playlist"
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
271391 Views
58 replies
14 likes
- 271391 Views
- 58 replies
- 14 likes
Volume buttons on device don't work when casting
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Visitor
172185 Views
507 replies
108 likes
- 172185 Views
- 507 replies
- 108 likes
iOS Local Files: Easier import with the Files app
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
- 114802 Views
- 19 replies
- 38 likes
Won't sync
Half of my songs in my playlists are not downloading even when they are connected to wifi, I have plenty of space on my phone and the syncing with songs is very random. Help
Half of my songs in my playlists are not downloading even when they are connected to wifi, I have plenty of space on my phone and the syncing with songs is very random. Help
298 Views
0 replies
0 likes
- 298 Views
- 0 replies
- 0 likes
iTunes gift card
I have a iTunes gift card and I would like to purchase Spotify premium, but it would not let me. How do I purchase Spotify premium with it times gift card?
I have a iTunes gift card and I would like to purchase Spotify premium, but it would not let me. How do I purchase Spotify premium with it times gift card?
Not applicable
687 Views
1 replies
0 likes
- 687 Views
- 1 replies
- 0 likes
delete my account
i want to delete my account cause there are a lot of problem on my old phone
i want to delete my account cause there are a lot of problem on my old phone
Not applicable
309 Views
1 replies
0 likes
- 309 Views
- 1 replies
- 0 likes
Solved!! App disapeared from iPhone
Hello everyone, This morning when I opened up my phone to listen to sweet music and I noticed that my app was missing from my phone. I'm unable to redownload it from the app store, when I click on the cloud it start showing the progress circle then i...
Hello everyone, This morning when I opened up my phone to listen to sweet music and I noticed that my app was missing from my phone. I'm unable to redownload it from the app store, when I cl...
Not applicable
4088 Views
11 replies
0 likes
- 4088 Views
- 11 replies
- 0 likes
Solved!! Ipod Touch 5th Gen
Hi, I am looking into buying an ipod touch which I would like for my stored music but I also liked the idea of using Spotify on there (use it on iphone and ipad currently) But reading through some posts I don't understand whether Spotify works with i...
Hi, I am looking into buying an ipod touch which I would like for my stored music but I also liked the idea of using Spotify on there (use it on iphone and ipad currently) But readi...
Community Legend
2674 Views
1 replies
0 likes
- 2674 Views
- 1 replies
- 0 likes
Apple Watch can no longer skip songs or go back
Up until today I'm assuming with the new iOS update 9.3.2 or maybe even a Spotify update I was able to control my music. Now I am only able to play/pause songs where before I could also skip forward and backwards. Please fix this I loved using Spotif...
Up until today I'm assuming with the new iOS update 9.3.2 or maybe even a Spotify update I was able to control my music. Now I am only able to play/pause songs where before I could also skip forward ...
Casual Listener
2493 Views
2 replies
0 likes
- 2493 Views
- 2 replies
- 0 likes
delete my accou
i want to delete my account cause there are a lot of problem on my old phone
i want to delete my account cause there are a lot of problem on my old phone
Not applicable
657 Views
1 replies
0 likes
- 657 Views
- 1 replies
- 0 likes
Spotify on ipad can't be opened
Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but "clean ...". When I click to open the app, it does not react. I've updated t...
Hello, I used Spotifiy on iPad without any problems until some days ago. Suddenly, the application's got inactive and the brand name under the icon was no longer Spotify but ...
Casual Listener
437 Views
2 replies
0 likes
- 437 Views
- 2 replies
- 0 likes
New iPhone - lost PREMIUM, only gives me FREE version
We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices. On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working great. Then my husband got a new iPhone 5s in March/Apri...
We have a "Share Everything" plan with Rogers, and we pay to have PREMIUM on up to 3 devices. On Feb 22, 2016 my husband and I both got PREMIUM on each of our iPhones and everything was working...
Newbie
536 Views
1 replies
0 likes
- 536 Views
- 1 replies
- 0 likes
Playlist is sleeping
When I send my Playlist to a friend it's says that the Playlist is sleeping. Why is it sleeping? Is it because I don't have premium?
When I send my Playlist to a friend it's says that the Playlist is sleeping. Why is it sleeping? Is it because I don't have premium?
Spotify Star
411 Views
1 replies
0 likes
- 411 Views
- 1 replies
- 0 likes
Premium disappeared!
Today my Spotify premium has changed to free, I have followed the steps and logged out and back in, then deleted and re loaded the app but it still hasn't worked. I'm currently on holiday abroad and not looking forward to a 4 hour plane ride with no ...
Today my Spotify premium has changed to free, I have followed the steps and logged out and back in, then deleted and re loaded the app but it still hasn't worked. I'm currently on holiday abroad and ...
Casual Listener
608 Views
4 replies
0 likes
- 608 Views
- 4 replies
- 0 likes
deleted song by song.
PleaseI accidentally deleted a song from your favorite songs. You do not know how to restore it? thanks
Please I accidentally deleted a song from your favorite songs. You do not know how to restore it? thanks
Spotify Star
255 Views
1 replies
0 likes
- 255 Views
- 1 replies
- 0 likes
Solved!! Charged twice for subscription
I'm being charged twice for the Premium.$9.99 though Spotify, $12.99 though apple.How do I fix this?
I'm being charged twice for the Premium. $9.99 though Spotify, $12.99 though apple. How do I fix this?
Spotify Star
538 Views
1 replies
0 likes
- 538 Views
- 1 replies
- 0 likes
Premium
I paid for mi premium, and i'm still in free, besides, spotify charged to my card twice the pay and i cant have premium
I paid for mi premium, and i'm still in free, besides, spotify charged to my card twice the pay and i cant have premium
Spotify Star
264 Views
1 replies
0 likes
- 264 Views
- 1 replies
- 0 likes
Charged for Student but the website says it couldn't confirm my eligibility
I tried to sign up for the student account but the verification process said that I want eligible, yet when I check my bank statement, I have a pending payment for $4.99 from spotify! Please help. Account says I'm still free but I'm being charged!
I tried to sign up for the student account but the verification process said that I want eligible, yet when I check my bank statement, I have a pending payment for $4.99 from spotify! Please help. Ac...
Spotify Star
316 Views
1 replies
0 likes
- 316 Views
- 1 replies
- 0 likes
Delay in starting song playback on latest IOS with latest Spotify app update
Hey, I am running an iPhone 6 16gb with the latest IOS and latest version of the Spotify IOS app. I have a canadian Spotify account. What I have noticed is that since the last 2 updates when I search for a song and click it to play there can be up to...
Hey, I am running an iPhone 6 16gb with the latest IOS and latest version of the Spotify IOS app. I have a canadian Spotify account. What I have noticed is that since the last...
848 Views
0 replies
0 likes
- 848 Views
- 0 replies
- 0 likes
Discover Weekly has not updated
my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loing but nothing happened. Please, can someone help.
my weekly discover list has not updated. both my ios device, web player and windows program. i try all of the solutions in tihs thread. i tried to uninstall all programs and reinstall. logoff and loi...
Casual Listener
571 Views
1 replies
0 likes
Discover Weekly
Update
- 571 Views
- 1 replies
- 0 likes
Downloaded songs stop playing
I've downloaded a playlist to use on the way to work. once downloaded i turn wifi off Wifi Off.Bluetooth on, and Synced to headset. Journey to workis fine.When I come to go home Spotify says offline. Please go online to download Tracks.... Errm I've ...
I've downloaded a playlist to use on the way to work. once downloaded i turn wifi off Wifi Off. Bluetooth on, and Synced to headset. Journey to workis fine. When I come to go home...
Regular
352 Views
1 replies
0 likes
- 352 Views
- 1 replies
- 0 likes
Sync Ipod 160Gb with Spotify Premium
Hi, I have a 160Gb ipod.I would like to have my spotify music on my ipod.Itunes is turned off and the Ipod is up-to-date. In previous posts i have read that i should unplug my ipod, turn off i-tunes, start spotify and then plugin my ipod.I-tunes does...
Hi, I have a 160Gb ipod. I would like to have my spotify music on my ipod. Itunes is turned off and the Ipod is up-to-date. In previous posts i have read that i should unplug my i...
302 Views
0 replies
0 likes
- 302 Views
- 0 replies
- 0 likes
Problems with bluetooth in car
Hello, Every time you update the Spotify app it seems to get a new bug.Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected to the car stereo. If i disconnect and reconnect to the car ste...
Hello, Every time you update the Spotify app it seems to get a new bug. Your latest update has now made the Spotify app play music on the phones loudspeaker even if the phone is connected t...
Casual Listener
13093 Views
8 replies
2 likes
- 13093 Views
- 8 replies
- 2 likes