Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Regular
37320 Views
41 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
102952 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
431625 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
299267 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and than i instaled app again, still not working. Any idea how to f...
hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and tha...
Not applicable
837 Views
1 replies
0 likes
Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?
Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?
299 Views
0 replies
0 likes
This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automatically appear on the other two, as well. However, in the...
This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automaticall...
410 Views
0 replies
0 likes
Hey!Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs are downloaded, so it should mean that they are somewh...
Hey! Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs a...
626 Views
0 replies
0 likes
I have paid 129 pesos using my Gcash but then Spotify premium did not activate.
I have paid 129 pesos using my Gcash but then Spotify premium did not activate.
Casual Listener
941 Views
3 replies
0 likes
Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the song or browse playlists. When I press next song there is a ...
Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the ...
Casual Listener
3466 Views
5 replies
0 likes
I have an iPhone 6 with spotify app and it isn't scrobbling. Any help would be grateful. It's turned on to scribble and the username/password is correct.
I have an iPhone 6 with spotify app and it isn't scrobbling. Any help would be grateful. It's turned on to scribble and the username/password is correct.
Not applicable
788 Views
4 replies
0 likes
I deactivated FB, and dont have password. How do i get playlist to newly activated account. When asked for new password to be sent to email, i dont get it in spam either.
I deactivated FB, and dont have password. How do i get playlist to newly activated account. When asked for new password to be sent to email, i dont get it in spam either.
Casual Listener
330 Views
1 replies
0 likes
My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug in the software or is it something else's entirely.
My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug i...
452 Views
0 replies
0 likes
I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help
I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help
560 Views
0 replies
0 likes
Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down lol all my music...
Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down...
Spotify Star
581 Views
1 replies
0 likes
When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen. If close down and try to re-lauch the program it just the green spotify trademark and ...
When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen. If close down and try to re-l...
345 Views
0 replies
0 likes
When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up completely fine in a matter of seconds. The only way to ...
When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up compl...
Casual Listener
587 Views
2 replies
0 likes
Hello, I've been using Spotify for some time and have added a bunch of albums/playlists to my offline collection on my iPhone. Recently, this has stopped working. I open an album, hit the toggle for Offline, and nothing ever changes. No songs are dow...
Hello, I've been using Spotify for some time and have added a bunch of albums/playlists to my offline collection on my iPhone. Recently, this has stopped working. I open an album, hit the to...
Spotify Star
466 Views
1 replies
0 likes
Is there a way I can remove a specific song download without removing the downloads of a whole playlist? For example, I have a playlist with 5 songs. I made the playlist available offline, but I don't want to download 2 of the songs in the playlist b...
Is there a way I can remove a specific song download without removing the downloads of a whole playlist? For example, I have a playlist with 5 songs. I made the playlist available offline, b...
430 Views
0 replies
0 likes
My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max and unistalling the app. Nothing works. Thsi h app...
My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max...
Newbie
4149 Views
8 replies
1 likes
I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I can control my business account without signing ou...
I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I...
969 Views
0 replies
0 likes
Devices involvedSpotify verison 5.7.0.1055IOS version : 8.3(12f70)iphone 5Chromecast 2Sony Bravia Smart TVMpow Magneto Blueetooth enabled headset Hi I was streaming on my TV using spotify on my IOS via Chromecast. Then I got from house and tried to c...
Devices involved Spotify verison 5.7.0.1055 IOS version : 8.3(12f70) iphone 5 Chromecast 2 Sony Bravia Smart TV Mpow Magneto Blueetooth enabled headset Hi I was streaming on m...
709 Views
0 replies
0 likes
For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spotify? Am I not seeing the control for playback speed, or ...
For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spo...
781 Views
0 replies
1 likes
I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times. is it possible to talk to someone on the phone? I reall...
I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times...
Spotify Star
668 Views
1 replies
0 likes
