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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233232 Views

27 replies

5 likes

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  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114774 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304119 Views

61 replies

16 likes

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  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129783 Views

19 replies

38 likes

  • 129783 Views
  • 19 replies
  • 38 likes

Solved!! How do I change the name of a playlist while on iOS?

It seems like something incredibly straightforward but I honestly can't find out how to do this.

Regular

It seems like something incredibly straightforward but I honestly can't find out how to do this. 

Jrhenderson1

Newbie

225848 Views

35 replies

10 likes

  • 225848 Views
  • 35 replies
  • 10 likes

Solved!! iOS problems with Airplay

After upgrading to ios7, I have experienced problems with Airplay. I can connect and successfully play about 5-10 seconds of music over airplay until it suddenly stops. The app will suddenly switch to playing on the iOS device speaker.As a side note,...

Casual Listener

After upgrading to ios7, I have experienced problems with Airplay. I can connect and successfully play about 5-10 seconds of music over airplay until it suddenly stops. The app will suddenly switch t...

lassebk

Casual Listener

23938 Views

11 replies

6 likes

Airplay
iOS7
  • 23938 Views
  • 11 replies
  • 6 likes

Got fixed playlists and lost my all previous songs

Hello there. I've been using Spotify premium more than a year without any problem. Last week when i open app from my phone(as always) all my songs and lists are gone and some artists songs came to my lists but I am pretty sure that I didn't get them....

Newbie

Hello there. I've been using Spotify premium more than a year without any problem. Last week when i open app from my phone(as always) all my songs and lists are gone and some artists songs came to my...

415 Views

0 replies

0 likes

  • 415 Views
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Premium

Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is no option in the settings anymore for premium.

Newbie

Hello, I forgot to put more money in my iTunes account for Spotify, so it downgraded from premium to free subscription. I put more money in my iTunes account to re subscribe to premium, but there is ...

343 Views

0 replies

0 likes

  • 343 Views
  • 0 replies
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Can't download spotify from appstore!

Hi!I deleated spotify to get more space, so i could install the new IOS. Now i cant download the app again, the download doesnt start. I see it on appatore but i just cant get it to start downloading. I can dowload all other different apps on appstor...

Casual Listener

Hi! I deleated spotify to get more space, so i could install the new IOS. Now i cant download the app again, the download doesnt start. I see it on appatore but i just cant get it to start downloadi...

Bittencourt

Spotify Star

837 Views

3 replies

0 likes

  • 837 Views
  • 3 replies
  • 0 likes

I've purchased Spotify premium but it's not working

I just bought Spotify Premium just now but when I go to Spotify it's not working. I went to my account overview it said I am on Spotify free. Can someone please help me. I have the transaction bill to proof I bought it.

Newbie

I just bought Spotify Premium just now but when I go to Spotify it's not working. I went to my account overview it said I am on Spotify free. Can someone please help me. I have the transaction bill t...

Chloe101111

Newbie

849 Views

2 replies

0 likes

purchase problems
  • 849 Views
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Spotify premium

Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option to re activate premium

Newbie

Hi my premium account lapsed and upon trying to re activate my account all I see is my account is free I try to use the download option looked in the store for premium nothing is popping up an option...

409 Views

0 replies

0 likes

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Help

I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've paid but can't use it!! I've undated my password no...

Newbie

I've ungraded to premium, but am unable to log in the app as says incorrect password. However when I try to get a link sent to my email it won't let me type my email address in. So frustrating. I've ...

Bittencourt

Spotify Star

407 Views

1 replies

0 likes

  • 407 Views
  • 1 replies
  • 0 likes

Glitch when trying to play song.

Hello.So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, tapping the fifth plays the 3rd, etc, because of the remov...

Newbie

Hello. So Ik trying to listen to Illmatic XX, and on disc 2 there are 2 removed songs. When I try to play the ones that aren't removed, tapping on (for example) the third song plays the first, t...

Bittencourt

Spotify Star

488 Views

1 replies

0 likes

bug
  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Help with Spotify on my phone

I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why..

Casual Listener

I am able to Spotify on my laptop prefectly. Recently I go to use it on my phone and it'll be loading for about 5sec and then it kicks me out of the app. Not sure why.. 

Bittencourt

Spotify Star

1130 Views

7 replies

0 likes

  • 1130 Views
  • 7 replies
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Premium won't unlock!!!

I paid for a Spotify premium subscription via iTunes on my phone(settings, view iTunes account, manage subscriptions, and turned on subscription for Spotify) I basically paid for Spotify via my iTunes account and I'm still stuck on free even though I...

Newbie

I paid for a Spotify premium subscription via iTunes on my phone(settings, view iTunes account, manage subscriptions, and turned on subscription for Spotify) I basically paid for Spotify via my iTune...

osornios

Spotify Star

720 Views

1 replies

0 likes

  • 720 Views
  • 1 replies
  • 0 likes

Can't share songs to Spotify

Anytime I try and share a song to my followers on Spotify from iOS, I get an error message. If I have other networks selected while sharing, it works fine there, but I still get the Spotify error and it doesn't work there. Please help me fix this.

Roadie

Anytime I try and share a song to my followers on Spotify from iOS, I get an error message. If I have other networks selected while sharing, it works fine there, but I still get the Spotify error and...

Bittencourt

Spotify Star

450 Views

1 replies

0 likes

  • 450 Views
  • 1 replies
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Bug on iPhone app

hi folks I just downloaded the iPhone app 5.7.0 on my iPhone 6 and I was unable to reset my password. When I click forgot my password it brings me to a screen where I can enter my username , but I was unable to click Into the field and my keyboard wo...

Casual Listener

hi folks    I just downloaded the iPhone app 5.7.0 on my iPhone 6 and I was unable to reset my password.  When I click forgot my password it brings me to a screen where I can enter ...

320 Views

0 replies

0 likes

  • 320 Views
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SPOTIFY PREMIUM DOESNT WORK ABROAD IOS APPLE 5 S

Hi all,MY Spotify premium account doesn't work on my mobile iPhone 5S.I'm actually abroad in Italy.My IOS software installed is actually 9.3.2.Spotify doesn't want to play any song even in offline mode. I checked the connection and it's ok. It works ...

Casual Listener

Hi all, MY Spotify premium account doesn't work on my mobile iPhone 5S. I'm actually abroad in Italy. My IOS software installed is actually 9.3.2. Spotify doesn't want to play any song even in of...

11156707722

Casual Listener

668 Views

2 replies

0 likes

  • 668 Views
  • 2 replies
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iPhone and premium.

So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through the Apple Store. I don't have a credit card either, s...

Newbie

So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through th...

Ollie082398

Newbie

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
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Log in Error - 404 and also already have an account

I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. Then I've tried my FB email and password and get err...

Casual Listener

I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. T...

Bittencourt

Spotify Star

1248 Views

3 replies

0 likes

  • 1248 Views
  • 3 replies
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Login Failed

My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?

Casual Listener

My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?

Kmonroe92

Casual Listener

671 Views

4 replies

0 likes

  • 671 Views
  • 4 replies
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how do i change my username on Spotify so that my friends dont search me up by my email anymore?

my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected my facebook account and it still didnt do anything,...

Newbie

my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected ...

driveflanger

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
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"Turn off Airplane mode" message pops up EVERY time app is opened when in airplane mode -- why?

I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up the "turn off airplane mode..." prompt, which you have to ...

Casual Listener

I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up th...

1158 Views

0 replies

5 likes

  • 1158 Views
  • 0 replies
  • 5 likes

Changed phone. Lost account

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like I've just started over.What is going on and how do...

Newbie

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like...

Bittencourt

Spotify Star

961 Views

1 replies

0 likes

lost settings
new phone
No Premium
  • 961 Views
  • 1 replies
  • 0 likes