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Get help with Spotify for iOS devices
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Regular
408530 Views
125 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
279779 Views
58 replies
14 likes
As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...
Roadie
178932 Views
510 replies
110 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have a playlist of tracks downloaded from Soundcloud.After a few days half of them are not synchronized anymore.http://imgur.com/vummfUP
I have a playlist of tracks downloaded from Soundcloud. After a few days half of them are not synchronized anymore. http://imgur.com/vummfUP
227 Views
0 replies
0 likes
I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download. I've attached screenshots of what it tells me when I try to...
I have tried everything I've seen suggested. I've gone to this link which was basically useless. There isn't a firewall issue. I have done everything and still some files refuse to download...
Casual Listener
480 Views
3 replies
0 likes
I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would be appreciated. Thanks.
I'm sure this has been answered before, but here it goes. I downloaded spotify onto my IPhone 4S. How can I upgrade to premium on my phone? I have also downloaded the desktop version. Any help would ...
Newbie
111555 Views
16 replies
16 likes
Here's a picture of what I am talking about.
Here's a picture of what I am talking about.
232 Views
0 replies
0 likes
Dear responsible,Good Night.Reference: username gabrielacecilioadvPlease I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change my password I still can not access my acount.So I eant a s...
Dear responsible, Good Night. Reference: username gabrielacecilioadv Please I can not access my acount because even though in my e-mail your team said thay I Have already used the link to change m...
276 Views
0 replies
0 likes
I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playlist.
I have tried using different wifi, 4G, and have updated program. I get a failed search try again later prompt every time I do a search for music. Radio play works and I have access to previous playli...
Spotify Star
569 Views
1 replies
0 likes
Not applicable
560 Views
1 replies
0 likes
I am finding Spotify on connected apps greyed out after the car starts movingIs anyone still having this problem?
I am finding Spotify on connected apps greyed out after the car starts moving Is anyone still having this problem?
Roadie
686 Views
1 replies
0 likes
Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. Now I have to re-download it and it won't even star...
Spotify disappeared from my iPhone 5c about a week ago. I'm a premium customer and am very frustrated that I'm paying for an app I can't use. I tried to update it and it wouldn't even try to update. ...
Not applicable
362 Views
1 replies
0 likes
I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits.The system doesn't say it had an error, the program completely stops which means I have to...
I use spotify on my iPad. It quits very randomly. sometimes it plays let's say 20 songs, sometimes just 3 songs. Also when I use other apps, it sometimes quits. The system doesn't say it had an erro...
Not applicable
1256 Views
3 replies
0 likes
HiI've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline.I've tried a few things, such as install and unistalled the app, clear my data, get rid of stuff on my phone bu...
Hi I've been having really annoying issues by the past two weeks now where i cannot listen to all my playlists, or downloaded songs offline. I've tried a few things, such as install and unistalle...
Not applicable
599 Views
5 replies
0 likes
You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" section like every other competent developer out ther...
You know what's really frustrating? People that release updates for their software and don't tell you what the update does. Seriously, why don't you just put the change log in the iOS "what's new" se...
Not applicable
355 Views
2 replies
1 likes
Hi! Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iPhone app, and then turn it back on and sync my local files a...
Hi! Everytime I update my Spotify app on my iPhone 6, my local files are no longer playable. I must connect my iPhone to my computer, turn off the available offline option via the Spotify iP...
353 Views
0 replies
0 likes
..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the app as well as playing music + unlocking the iOS lo...
..after the 5.7.0. app update (in iOS 9.3.2) the app freezes constantly. After areboot or force close, the first song is played Ok, but after 1 minute or so, scrolling or going back and forth in the ...
501 Views
0 replies
1 likes
How do you switch facebook accounts in spotify, the wife's profile keeps coming up after I upgraded my phone!
How do you switch facebook accounts in spotify, the wife's profile keeps coming up after I upgraded my phone!
Roadie
3057 Views
1 replies
0 likes
For some reason my available offline option keeps toggling off by itself on my iphone. I will turn it on, go back to my search, and when I get back it toggles off. Also my account doesnt show any offline devices even after I switch my iphone to offli...
For some reason my available offline option keeps toggling off by itself on my iphone. I will turn it on, go back to my search, and when I get back it toggles off. Also my account doesnt show a...
Casual Listener
355 Views
1 replies
0 likes
I don't have facebook.Don't want it - don't want them to have my life. I DO love spotify.I DO want to share my music with firends I have on Spotify. Unfortuneately the entire social engine is build on facebook - and it is really clunky and hardly usu...
I don't have facebook. Don't want it - don't want them to have my life. I DO love spotify. I DO want to share my music with firends I have on Spotify. Unfortuneately the e...
Spotify Star
432 Views
1 replies
1 likes
Hello guys!I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium.Do any of you guys know if I can upgrade my subscription using Apple Credit???
Hello guys! I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium. Do any of you guys know if I can upgrade my subscription using Apple Credit???
Not applicable
616 Views
1 replies
0 likes
My account isn't working and I have premium so someone help thanks.
My account isn't working and I have premium so someone help thanks.
Not applicable
659 Views
5 replies
0 likes
Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed from our bankaccount. Why is this happening? Log out a...
Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed fro...
Not applicable
472 Views
1 replies
0 likes
