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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

mubashiriqbal

Regular

44242 Views

45 replies

10 likes

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  • 45 replies
  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

110090 Views

116 replies

13 likes

Other
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  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1694 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Regular

302275 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

128169 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

iPhone and premium.

So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through the Apple Store. I don't have a credit card either, s...

Newbie

So, I just got an iTunes gift card, which is the way I normally pay for premium. I've been waiting for around 3 months for this moment, and now that the time has finally come, I cannot pay through th...

Ollie082398

Newbie

442 Views

1 replies

0 likes

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  • 1 replies
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Log in Error - 404 and also already have an account

I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. Then I've tried my FB email and password and get err...

Casual Listener

I have been having issues logging in for a few days. It started after I logged out of my friend's account and tried to log in as me. I started receiving the 404 error when trying to log in with FB. T...

Bittencourt

Spotify Star

1239 Views

3 replies

0 likes

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  • 3 replies
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Login Failed

My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?

Casual Listener

My spotify for my iphone kicked me out randomly. When i go to log in through Facebook it comes back with an error message saying login failed. Anyone else having this problem?

Kmonroe92

Casual Listener

659 Views

4 replies

0 likes

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  • 4 replies
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how do i change my username on Spotify so that my friends dont search me up by my email anymore?

my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected my facebook account and it still didnt do anything,...

Newbie

my username is my front part of my email and i didnt like it so i changed my email to a username i would like and its still not changed!! i would like to change my username and i have even connected ...

driveflanger

Community Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

"Turn off Airplane mode" message pops up EVERY time app is opened when in airplane mode -- why?

I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up the "turn off airplane mode..." prompt, which you have to ...

Casual Listener

I fly frequently so I often find myself listening to saved playlists in Spotify while in airplane mode. However, EVERY single time you open the app when airplane mode is turned on, it pops up th...

1153 Views

0 replies

5 likes

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  • 5 likes

Changed phone. Lost account

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like I've just started over.What is going on and how do...

Newbie

I recently upgraded my phone, I installed spotify. But when I signed in I had nothing on my account. No saved music. Doesn't even remember that I pay for premium as it advertises upgrading. It's like...

Bittencourt

Spotify Star

955 Views

1 replies

0 likes

lost settings
new phone
No Premium
  • 955 Views
  • 1 replies
  • 0 likes

Can't connect to internet in IPad

I'm Spotify Premium on an IPad 2. I get a message "Spotify is set to offline." Another says "connect to intetnet and try again." I have:-checked the internet connection which is ON-I lgged out and signed on again- I powered down the IPad and restarte...

Newbie

I'm Spotify Premium on an IPad 2. I get a message "Spotify is set to offline." Another says "connect to intetnet and try again." I have: -checked the internet connection which is ON -I lgged out an...

Bittencourt

Spotify Star

731 Views

1 replies

0 likes

  • 731 Views
  • 1 replies
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Links to playlists posted on facebook no longer open in iOS app

Hello, I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook. I recieve the message "Spotfy can't open this type of link on this device". I could go to my pc and follow the playlist then access it fr...

Newbie

Hello,   I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook.  I recieve the message "Spotfy can't open this type of link on this devi...

340 Views

0 replies

0 likes

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Solved!! Trying to log in without Facebook but still logs in to Facebook username

HiI have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists.I recently got a new phone and I was trying to log onto Spotify, even when I pu...

Visitor

Hi I have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists. I recently got a new...

user-removed

Not applicable

780 Views

1 replies

0 likes

Login troubleshoot spotify premium
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Solved!! Playlist Sorting Not available on iOS version of Spotify? Why?

I have a few playlists that have a few hundred songs, and one that is about to be 1,000 songs. It's very annoying to have to scroll all the way down to play the latest added songs when it could be easily reverted. Am I missing something? I can't find...

Casual Listener

I have a few playlists that have a few hundred songs, and one that is about to be 1,000 songs. It's very annoying to have to scroll all the way down to play the latest added songs when it could be ea...

Bittencourt

Spotify Star

662 Views

1 replies

0 likes

  • 662 Views
  • 1 replies
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Why can't I........

I will try to start a radio off of a single song; two examples..She's So Cold - The Rolling StonesFriend - GalantisIt really doesn't matter what songThe issue is, I'm using my iphone spotify and the radio will not start, it will go to the page prior ...

Casual Listener

I will try to start a radio off of a single song; two examples.. She's So Cold - The Rolling Stones Friend - Galantis It really doesn't matter what song The issue is, I'm using my iphone spo...

mknizeski2

Casual Listener

468 Views

1 replies

0 likes

  • 468 Views
  • 1 replies
  • 0 likes

Can't Sync Local Files

I can't sync my local files at all.. they will play on the desktop but when i try to play them on my iphone it says "song not downloaded blah blah." i have tried everything: i've got enough space on my phone, both are on the same wifi, i've deleted a...

Newbie

I can't sync my local files at all.. they will play on the desktop but when i try to play them on my iphone it says "song not downloaded blah blah." i have tried everything: i've got enough space on ...

Bittencourt

Spotify Star

1077 Views

3 replies

0 likes

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  • 3 replies
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Spotify works in normal play mode like shuffle mode. Cannot switch it off! Please help!

Hello, expecting strange problem. i attached 2 screenshots to understand that player is not in schuffle mode. But when im trying to change track by necessary buttons or swap to next track i still stay on the track which is playing. i already restarte...

Casual Listener

Hello,   expecting strange problem.   i attached 2 screenshots to understand that player is not in schuffle mode. But when im trying to change track by necessary buttons or swap to next...

user-removed

Not applicable

778 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Un-downloadable songs

I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscensing problem? Any ideas as to why this is happening...

Regular

I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscen...

ColonelMustard

Regular

2419 Views

4 replies

0 likes

downloads
  • 2419 Views
  • 4 replies
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loging with facebook but it allways redirected to my friends facebook

hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and than i instaled app again, still not working. Any idea how to f...

Newbie

hello,   once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and tha...

user-removed

Not applicable

850 Views

1 replies

0 likes

  • 850 Views
  • 1 replies
  • 0 likes

Spotify video crashes when I try to load it

Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?

Casual Listener

Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?

305 Views

0 replies

0 likes

  • 305 Views
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Disconnect between iPad and iPhone/iMac

This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automatically appear on the other two, as well. However, in the...

Newbie

This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automaticall...

415 Views

0 replies

0 likes

  • 415 Views
  • 0 replies
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Lost playlist

Hey!Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs are downloaded, so it should mean that they are somewh...

Newbie

Hey! Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs a...

640 Views

0 replies

0 likes

Downloaded music disappears
LOST PLAYLIST. AGAIN.
  • 640 Views
  • 0 replies
  • 0 likes

Spotify Premium is not yet activitating

I have paid 129 pesos using my Gcash but then Spotify premium did not activate.

Casual Listener

I have paid 129 pesos using my Gcash but then Spotify premium did not activate.

Jick22

Casual Listener

956 Views

3 replies

0 likes

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  • 3 replies
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BMW Connected Drive compatibility issue with iOS, Spotify 4.2.0, Oct 20

Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the song or browse playlists. When I press next song there is a ...

Casual Listener

Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s.   I had no issues before the update, now I cannot change the ...

RayBan81

Casual Listener

3498 Views

5 replies

0 likes

  • 3498 Views
  • 5 replies
  • 0 likes