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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30793 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95515 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1038 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293925 Views

60 replies

15 likes

  • 293925 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123845 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

How do you remove downloads of specific songs on a playlist?

Is there a way I can remove a specific song download without removing the downloads of a whole playlist? For example, I have a playlist with 5 songs. I made the playlist available offline, but I don't want to download 2 of the songs in the playlist b...

Newbie

Is there a way I can remove a specific song download without removing the downloads of a whole playlist?   For example, I have a playlist with 5 songs. I made the playlist available offline, b...

420 Views

0 replies

0 likes

  • 420 Views
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SPOTIFY SOUND WILL NO LONGER PLAY THRU APPLE HEADPHONES on MY IPHONE 6

My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max and unistalling the app. Nothing works. Thsi h app...

Casual Listener

My spotify has stopped playing through my apple headphones on my iphone 6. The song plays fine but as soon as i plug in my headphones I can hear nothing. Ive tried turnign the volume slider up to max...

ellie410

Newbie

4084 Views

8 replies

1 likes

  • 4084 Views
  • 8 replies
  • 1 likes

Player in iOS Safari?

I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I can control my business account without signing ou...

Gig Goer

I have two Premium Spotify accounts, one for myself and one for my business. I have the iOS app and use it for my personal account. Is there any way to open a Spotify player in iOS's Safari so that I...

956 Views

0 replies

0 likes

iOS
player
safari
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Spotify fails to switchover from Chromcast device to bluetooth device

Devices involvedSpotify verison 5.7.0.1055IOS version : 8.3(12f70)iphone 5Chromecast 2Sony Bravia Smart TVMpow Magneto Blueetooth enabled headset Hi I was streaming on my TV using spotify on my IOS via Chromecast. Then I got from house and tried to c...

Newbie

Devices involved Spotify verison 5.7.0.1055 IOS version : 8.3(12f70) iphone 5 Chromecast 2 Sony Bravia Smart TV Mpow Magneto Blueetooth enabled headset   Hi   I was streaming on m...

697 Views

0 replies

0 likes

bluetooth
iOS
  • 697 Views
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playback speed for hearing impaired

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable. Is there a way to slow down the playback in Spotify? Am I not seeing the control for playback speed, or ...

Newbie

For some people with hearing aids, music that contains rapid-fire lyrics can sound mushy - the words blend together and become indistinguishable.  Is there a way to slow down the playback in Spo...

771 Views

0 replies

1 likes

  • 771 Views
  • 0 replies
  • 1 likes

I got a new iphone and i cant log in

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer. I followed your trouble shooting three times. is it possible to talk to someone on the phone? I reall...

Newbie

I just bought a brand new iphone 6 plus and spotify doesnt like it. I have resest the password atleast 6 times and I can log in fine on my computer.  I followed your trouble shooting three times...

osornios

Spotify Star

664 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Ford Sync with App Link - Artist List not complete

Hello, I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot select every artist or request them through voice command. Is th...

Newbie

Hello,   I'm having an issue with Ford Sync with Spotify from iPhone 5S on the latest iOS. The artist list does not complety download, I only get artists from A until C therefore I cannot sele...

Kyleruts

Casual Listener

991 Views

2 replies

1 likes

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Premium User - Wont Play Playlist Continuously on Both Apple and Android

Hey, I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and I just want to find a solution. It is happening on both my Samsun...

Newbie

Hey,    I have a premium subscription but the tracks just keep stopping after one or at most two and I need to hit the next button to play the next track. This is becoming infuriating and...

Lambinamtor

Casual Listener

576 Views

1 replies

1 likes

  • 576 Views
  • 1 replies
  • 1 likes

Spotify Wont let me In

I upgraded my spotify to Premium, and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.

Newbie

I upgraded my spotify to Premium,  and now I cannot log into my app on my phone. I have even tried changing the password. I am beyond frustrated.    

Bittencourt

Spotify Star

368 Views

1 replies

0 likes

  • 368 Views
  • 1 replies
  • 0 likes

Solved!! No access to premium account through app on i-phone 4s

Hi! I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The message that pops up is that I cannot log in because I have already cr...

Casual Listener

Hi!   I have just got Premium Spotify while logged in on Windows PC. After that I downloaded the app on i-phone 4s. I am trying to log in with my account in the app and I can't. The ...

Asteroid130

Casual Listener

716 Views

2 replies

0 likes

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  • 2 replies
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possible to see easely downloaded tunes ?

Hello Spotify users, By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what music is available offline ?

Newbie

Hello Spotify users,   By downloading tunes or albums, a little green arrow simbolize this action and show what is offline but it it possible to order only downloaded tunes, to see easely what...

Bittencourt

Spotify Star

852 Views

1 replies

0 likes

display
  • 852 Views
  • 1 replies
  • 0 likes

Can not download spotify om ny 4's

My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?

Newbie

My iPhone 4's delegater spotify and now I cant download spotify on my 4's there is no downloade button and i cant find the app anywhere?

Bittencourt

Spotify Star

381 Views

1 replies

0 likes

  • 381 Views
  • 1 replies
  • 0 likes

Solved!! borre accidentalmente una cacnion y no sé cuál era

bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma de saber cual era?

Newbie

bajando la lista de mi musica guardada en mi iphone, accidentalmente, desplazando a la izquierda, elimine una de mis canciones guardadas y no supe cual era, no sabran cómo recuperarla o alguna forma ...

Bittencourt

Spotify Star

612 Views

1 replies

0 likes

  • 612 Views
  • 1 replies
  • 0 likes

iphone 6 - Always Offline :/;/

Hi,Im using spotify free on the iphone 6.My connection is always offline, regardless of whether or not im on WORKING wifi or cellular.I double checked countless times, I dont have offline mode on.I even reinstalled spotify, to no avail. No idea what ...

Newbie

Hi, Im using spotify free on the iphone 6. My connection is always offline, regardless of whether or not im on WORKING wifi or cellular. I double checked countless times, I dont have offline mode ...

Bittencourt

Spotify Star

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Bought spotify premium trough itunes but doesn't work

Hello, today i renew my spotify account and on my itunes account it's saying that my premium account is active. but when i go into the app and when i try to listen offline it says "go premium" and when i click the "go premium" button it does nothing....

Newbie

Hello, today i renew my spotify account and on my itunes account it's saying that my premium account is active. but when i go into the app and when i try to listen offline it says "go premium" and wh...

user-removed

Not applicable

503 Views

2 replies

0 likes

  • 503 Views
  • 2 replies
  • 0 likes

Family premium

Can someone please help i am trying to sign my son up to the new family premium but it keeps saying he needs to be in the same country. i have re checked many times to make sure they have the same country and postcode on their accounts but it still w...

Newbie

Can someone please help   i am trying to sign my son up to the new family premium but it keeps saying he needs to be in the same country.   i have re checked many times to make sure the...

osornios

Spotify Star

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
  • 0 likes

Shuffle plays random songs

Premium just ran out. I was playing an album on shuffle and first song is apart of the album, the second song, however, is from some other album. When I use a skip it skips to another random song, not in the album i originally hit shuffle on. Any ide...

Casual Listener

Premium just ran out. I was playing an album on shuffle and first song is apart of the album, the second song, however, is from some other album. When I use a skip it skips to another random song, no...

Bittencourt

Spotify Star

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes

Syncing Local Files to iPhone

Hey,So what happened is I used iTunes music to download all of the music and then I used local files to transport the music onto my playlist on my MacBook. But on my mobile phone, the song appear grey and won't download. On my mobile, the local files...

Newbie

Hey, So what happened is I used iTunes music to download all of the music and then I used local files to transport the music onto my playlist on my MacBook. But on my mobile phone, the song appear...

hg138

Newbie

590 Views

1 replies

0 likes

songs unavailable
  • 590 Views
  • 1 replies
  • 0 likes

Starred playlist does not show up on iPhone app

Hello everyone, for some time I have not been able to find the Starred playlist on my iPhone. It disappeared after an update at some stage. I have been using a workaround by simply creating a seperate playlist and copying all the songs from my Starre...

Casual Listener

Hello everyone,   for some time I have not been able to find the Starred playlist on my iPhone. It disappeared after an update at some stage. I have been using a workaround by simply creating ...

radie_storm

Music Fan

1015 Views

3 replies

1 likes

  • 1015 Views
  • 3 replies
  • 1 likes