No ad-free period

On multiple occassions a day Spotify will play an ad, explaining that by watching the ad you will be given 30 mins of ad free listening. Every time I watch these ads I find myself listening to yet another ad 10 mins later. Could this issue please be ...

• natanmorton
• Newbie
• On multiple occassions a day Spotify will play an ad, explaining that by watching the ad you will be given 30 mins of ad free listening. Every time I watch these ads I find myself listening to yet an...
• 2016-05-15 12:10:17 AM
• 547 Views
• 0 replies
• 0 likes

Streaming problems. Spotify closes itself

My spotify streams 5 songs and closes itself!!! It happens all the time. I delete and reinstall it. I was a very happy user and now I am thinking of leave spotify.

• Rodrigo8a
• Newbie
• My spotify streams 5 songs and closes itself!!! It happens all the time. I delete and reinstall it. I was a very happy user and now I am thinking of leave spotify.
• 2016-05-15 7:24:07 PM
• 2016-05-15 9:57:50 PM
• DasPeter
• Community Legend
• 269 Views
• 1 replies
• 0 likes

Network stack freezes app when on very slow connections

When using iOS app on a very slow but still continuous internet connection with high roundtrip delay such as VSAT/Iridium/Inmarsat (and also possibly rural GPRS/Edge or CDMA450 and similar) the app will sense that it has network availability but the ...

• PaRaDoX
• Regular
• When using iOS app on a very slow but still continuous internet connection with high roundtrip delay such as VSAT/Iridium/Inmarsat (and also possibly rural GPRS/Edge or CDMA450 and similar) the app w...
• 2016-05-15 8:39:57 PM
• 337 Views
• 0 replies
• 1 likes

Cannot connect to Marantz SR7010 since latest update

• makaber
• Newbie
• 2016-05-15 2:45:14 PM
• 346 Views
• 0 replies
• 0 likes

iPhone - Spotify continuously deleting my downloaded tracks

I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs.Every day it continuously crashes and every so often deletes all my downloaded music.I have ample free memory for these songs and have deleted and reinstalled the appl...

• Ol60
• Newbie
• I have an iPhone 6 - 128gb memory with approximately 3000 downloaded Spotify songs. Every day it continuously crashes and every so often deletes all my downloaded music. I have ample free memor...
• 2016-05-15 1:31:04 AM
• 471 Views
• 0 replies
• 0 likes
• Deleting
  Downloaded music disappears

Where is the volume slider?

No one care about the volume slider??? Connect disappear volume button dissapear!! I do NOT want to use iphone buttons for volume control, i want the volume slider back! Such a crap this upgrade dont like it at all!

• Uurakbs
• Casual Listener
• No one care about the volume slider??? Connect disappear volume button dissapear!! I do NOT want to use iphone buttons for volume control, i want the volume slider back! Such a crap this upgrade dont...
• 2015-05-31 4:10:41 PM
• 2016-05-14 10:32:42 PM
• chris_t53
• Casual Listener
• 4266 Views
• 2 replies
• 4 likes

Payment

It said that I had one free month of Spotify premium but when I've checked my bank it's taken nearly £15 from my account?

• Sophie-
• Newbie
• It said that I had one free month of Spotify premium but when I've checked my bank it's taken nearly £15 from my account?
• 2016-05-14 6:11:49 PM
• 2016-05-14 6:46:25 PM
• OviiiOne
• Community Legend
• 346 Views
• 1 replies
• 0 likes

Which devices support Spotify? Full list needed please

Hello all, I signed up for spotify premium and I now realise I can not sync my playlists with my Ipod Nano 6th generation. My question is: What is the FULL list of portable devices (phones or mp3 players) that will support spotify playlists? My need ...

• Benu24
• Casual Listener
• Hello all, I signed up for spotify premium and I now realise I can not sync my playlists with my Ipod Nano 6th generation.   My question is:  What is the FULL list of portable devices (ph...
• 2013-11-07 5:34:45 PM
• 2016-05-14 6:30:05 PM
• Easley8
• Casual Listener
• 28913 Views
• 5 replies
• 5 likes

Crashing

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. Anyone else having a similar problem? It's really an...

• Leonlai887
• Regular
• Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. A...
• 2016-05-14 4:47:15 PM
• 365 Views
• 0 replies
• 0 likes

Crashing

Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. Anyone else having a similar problem? It's really an...

• Leonlai887
• Regular
• Hello, I'm having a problem with the Spotify app on iPhone. Recently my app keeps on crashing when playing music, 30min in or so it just stops and takes me out of the app and I pay the monthly fee. A...
• 2016-05-14 4:42:27 PM
• 243 Views
• 0 replies
• 0 likes

Can't Synch to Ipod touch from PC

I'm trying to synch Spotify from my PC to my iPod Nano verion 6.1.6. The iPod is running an older version of Spotify because the newer Spotify won't run on IOS6, and my nano can't upgrade. There is 2 GB space on the nano, and it is connected to the s...

• nicotina
• Casual Listener
• I'm trying to synch Spotify from my PC to my iPod Nano verion 6.1.6.  The iPod is running an older version of Spotify because the newer Spotify won't run on IOS6, and my nano can't upgrade. &nb...
• 2016-05-14 3:30:47 PM
• 418 Views
• 0 replies
• 0 likes

Spotify won't play certain songs

I recently downloaded the Drake album and I can play the songs on my phone but when I try to connect it to my Bose sound touch the song skips to a different one. Can anyone tell me why?

• Farndon
• Newbie
• I recently downloaded the Drake album and I can play the songs on my phone but when I try to connect it to my Bose sound touch the song skips to a different one. Can anyone tell me why?
• 2016-05-14 9:13:32 AM
• 481 Views
• 0 replies
• 0 likes

Syncing Local Files

I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!

• Tatrii
• Casual Listener
• I did everything in the steps I even re-installed the app. I have my PC connected via ethernet and my phone via wifi but they're on the same network IDK why it won't sync!
• 2016-05-14 1:35:31 AM
• 262 Views
• 0 replies
• 0 likes

Does Spotify have a customer service number

I would like to say that Spotify has a awful support center in this community and Contact form. I reached out to many people for help and I still haven't came to a solution. I am being charged twice for a premium subscription that I do not have.

• Fhdkskssbej
• Casual Listener
• I would like to say that Spotify has a awful support center in this community and Contact form. I reached out to many people for help and I still haven't came to a solution. I am being charged twice ...
• 2016-05-13 12:52:20 AM
• 2016-05-14 1:30:36 AM
• Fhdkskssbej
• Casual Listener
• 800 Views
• 4 replies
• 0 likes

Starred Playlist

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "starred" on my iphone. i really enjoyed this playlist ...

• amyloons
• Newbie
• I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "sta...
• 2016-05-13 12:27:48 AM
• 2016-05-14 1:23:22 AM
• Jordi
• Community Legend
• 274 Views
• 1 replies
• 1 likes

Starred Playlist

I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default playlist "starred" on my iphone. i really enjoyed this playlist ...

• madlooneyy
• Newbie
•  I recently signed up with the family plan with the account @madlooneyy. i had an old account and i deleted it because i wanted a fresh start. in my old account account i had the default pl...
• 2016-05-13 12:25:32 AM
• 2016-05-14 1:19:18 AM
• Jordi
• Community Legend
• 247 Views
• 1 replies
• 0 likes

My Spotify will not scrobble to Last.FM

Hello there I have searched Google, as well as this forum, and can see there have been similar issues and posts before. However I have tried all the fixes referenced and none have worked for me. This includes a clean reinstall, changing my Last.FM pa...

• heidisuperhero
• Casual Listener
• Hello there 🙂   I have  searched Google, as well as this forum, and can see there have been similar issues and posts before. However I have tried all the fixes referenced and none have w...
• 2016-05-13 9:18:46 PM
• 341 Views
• 0 replies
• 2 likes

Playback position

After upgrading to 5.5.1.1025 it seems that the app no longer resumes playback where I left off after hitting pause or removing audio jack. Is this a bug or am I missing something?

• sk00byd0
• Newbie
• After upgrading to 5.5.1.1025 it seems that the app no longer resumes playback where I left off after hitting pause or removing audio jack. Is this a bug or am I missing something?
• 2016-05-13 7:57:30 PM
• 2016-05-13 7:58:44 PM
• user-removed
• Not applicable
• 241 Views
• 1 replies
• 0 likes

Spotify app won't play some songs

The songs in questions are Tegan and Sara the albums : Heartthrob and The Con. The use to work on my phone but won't play anymore. It shows they are aviable and will even let me save them for offline play.

• lynse19373
• Casual Listener
• The songs in questions are Tegan and Sara the albums : Heartthrob and The Con. The use to work on my phone but won't play anymore. It shows they are aviable and will even let me save them for offline...
• 2016-04-29 10:43:26 PM
• 2016-05-13 9:15:06 AM
• MattSuda
• Spotify Star
• 505 Views
• 3 replies
• 0 likes