Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

271370 Views

58 replies

14 likes

  • 271370 Views
  • 58 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

172177 Views

507 replies

108 likes

  • 172177 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

114800 Views

19 replies

38 likes

  • 114800 Views
  • 19 replies
  • 38 likes

Spotify really not usable in a social way for Non Facebook users

I don't have facebook.Don't want it - don't want them to have my life. I DO love spotify.I DO want to share my music with firends I have on Spotify. Unfortuneately the entire social engine is build on facebook - and it is really clunky and hardly usu...

Music Fan

  I don't have facebook. Don't want it - don't want them to have my life.   I DO love spotify. I DO want to share my music with firends I have on Spotify.   Unfortuneately the e...

Bittencourt

Spotify Star

425 Views

1 replies

1 likes

  • 425 Views
  • 1 replies
  • 1 likes

Spotify Premium Apple

Hello guys!I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium.Do any of you guys know if I can upgrade my subscription using Apple Credit???

Newbie

Hello guys! I can't use a credit card either PayPal; but I have Apple Credit and I want to upgrade to premium. Do any of you guys know if I can upgrade my subscription using Apple Credit???

user-removed

Not applicable

601 Views

1 replies

0 likes

Apple iPhone app
  • 601 Views
  • 1 replies
  • 0 likes

Spotify premium

My account isn't working and I have premium so someone help thanks.

Visitor

My account isn't working and I have premium so someone help thanks.

user-removed

Not applicable

602 Views

5 replies

0 likes

  • 602 Views
  • 5 replies
  • 0 likes

Cant logged in as premium

Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed from our bankaccount. Why is this happening? Log out a...

Casual Listener

Since yesterday our spotify account keeps telling us we are free members. This isnt possible because we are premium members with a family account and the monthly contribution is successfull payed fro...

user-removed

Not applicable

432 Views

1 replies

0 likes

premium doesnt work
  • 432 Views
  • 1 replies
  • 0 likes

Crashing when downloading

Yesterday (5/27) my songs were downloading and it crashed after it downloads 6-9 songs. I counted and watched it happen 12 times. It's pretty frustrating when I'm listening to great music. It stopped downloading songs eventually and I just went on ab...

Newbie

Yesterday (5/27) my songs were downloading and it crashed after it downloads 6-9 songs. I counted and watched it happen 12 times. It's pretty frustrating when I'm listening to great music. It stopped...

user-removed

Not applicable

356 Views

2 replies

0 likes

  • 356 Views
  • 2 replies
  • 0 likes

screen cut off after iPad update

After the latest iPad update, my Spotify screen is cut off as seen on the screenshots. I can't use Spotify properly now, anyone else got this problem?how can I fix it? Can I even fix it or does Spotify need to do another update?if there is no solutio...

Newbie

After the latest iPad update, my Spotify screen is cut off as seen on the screenshots.  I can't use Spotify properly now, anyone else got this problem? how can I fix it? Can I even fix it or d...

yanex72

Newbie

728 Views

1 replies

1 likes

  • 728 Views
  • 1 replies
  • 1 likes

Can't connect through Facebook

always connected my iPad to spotify through Facebook. Decided to download spotify on iPhone, tried to connect through FB, error message says "can't connect to Facebook".Would just sign in using username and password but as far as I know I don't have ...

Newbie

always connected my iPad to spotify through Facebook. Decided to download spotify on iPhone, tried to connect through FB, error message says "can't connect to Facebook". Would just sign in using use...

osornios

Spotify Star

311 Views

1 replies

0 likes

  • 311 Views
  • 1 replies
  • 0 likes

Shuffle Doesn't Work

I am not sure if I am the only one experiencing this, but my shuffle does not seem to work properly. First, if I shuffle a large playlist, it seems to play the same songs each time. Second, if I skip a song, it will play it immediately after the next...

Newbie

I am not sure if I am the only one experiencing this, but my shuffle does not seem to work properly. First, if I shuffle a large playlist, it seems to play the same songs each time. Second, if I...

Bittencourt

Spotify Star

593 Views

1 replies

2 likes

  • 593 Views
  • 1 replies
  • 2 likes

Solved!! Spotify stops playing after each track

My app on Galaxy 6 stops playing after every track, so I have to bring up the app window and either press play myself, or forward the track, or open and close the app again. Tried restarting my phone and reinstalling the app. It has been doing this f...

Casual Listener

My app on Galaxy 6 stops playing after every track, so I have to bring up the app window and either press play myself, or forward the track, or open and close the app again. Tried restarting my phone...

Ira_jonathan_we

Casual Listener

709 Views

2 replies

0 likes

  • 709 Views
  • 2 replies
  • 0 likes

Solved!! Does Spotify use up cellular data on Wi-fi?

Hi, I don't know much about electronics, except that I need to stay within my data plan budget.I checked my cellular data usage and found that Spotify uses up a good chunk of my data (I'm still well within my budget), but I'd like to educated on this...

Casual Listener

Hi,  I don't know much about electronics, except that I need to stay within my data plan budget. I checked my cellular data usage and found that Spotify uses up a good chunk of my data (I'm st...

user-removed

Not applicable

24428 Views

4 replies

0 likes

  • 24428 Views
  • 4 replies
  • 0 likes

Solved!! iPod nano compatible?

Can you download Spotify on an 8th generation iPod nano if you have premium?

Newbie

Can you download Spotify on an 8th generation iPod nano if you have premium?

LeanderZoet

Regular

1564 Views

1 replies

0 likes

  • 1564 Views
  • 1 replies
  • 0 likes

app on iphone4,

So I have an Iphone 4, but the app is a complete joke, it is very slow, loses playlists randomly and is very slow to resync. I connected my phone up again 2 days ago, everything gone again, so I contacted spotify support, then the problems started. I...

Casual Listener

So I have an Iphone 4, but the app is a complete joke, it is very slow, loses playlists randomly and is very slow to resync.   I connected my phone up again 2 days ago, everything gone again, ...

LeanderZoet

Regular

330 Views

1 replies

0 likes

  • 330 Views
  • 1 replies
  • 0 likes

Can't pay over app store

Hey, so my english is bad, when here is someone who could help me in german would be great.I hasn't enough money on my app store to pay spotify directly over the app store. So, they downgraded me to free.So i load it today. Now i can't pay. There are...

Casual Listener

Hey, so my english is bad, when here is someone who could help me in german would be great. I hasn't enough money on my app store to pay spotify directly over the app store. So, they downgraded me t...

Kikidoll

Casual Listener

551 Views

2 replies

0 likes

  • 551 Views
  • 2 replies
  • 0 likes

Deleting Songs

Can you delete songs in a group instead of doing each one individually? THanks

Casual Listener

Can you delete songs in a group instead of doing each one individually?   THanks 

Bittencourt

Spotify Star

781 Views

3 replies

0 likes

  • 781 Views
  • 3 replies
  • 0 likes

Resuming playback switches to Apple Music

I'm using bluetooth headphones. If I pause Spotify for too long, (around 10 minutes), pressing play starts Apple Music instead? Anyone have any suggestions for how to stop it? I'm assuming it is something to do with suggested apps on IOS, but I don't...

Roadie

I'm using bluetooth headphones.  If I pause Spotify for too long, (around 10 minutes), pressing play starts Apple Music instead?   Anyone have any suggestions for how to stop it?  I'...

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes

My spotify premium

Missed a payment on spotify premium so I was downgraded to free. However, even after paying to renew premium, my spotify still shows that I am using a free subscription. Already tried deleting and reinstalling the app. Please help so I'm not wasting ...

Newbie

Missed a payment on spotify premium so I was downgraded to free. However, even after paying to renew premium, my spotify still shows that I am using a free subscription. Already tried deleting and re...

osornios

Spotify Star

278 Views

1 replies

0 likes

  • 278 Views
  • 1 replies
  • 0 likes

Not getting push notifications on my iPhone 6

I dont get any push notifications for the notifications I would like to recieve such as new album release, playlists updated, etc. I have gone into my Spotify settings and checked those notification boxes. I have gone into my iPhone notification sett...

Newbie

I dont get any push notifications for the notifications I would like to recieve such as new album release, playlists updated, etc. I have gone into my Spotify settings and checked those notification ...

user-removed

Not applicable

873 Views

1 replies

0 likes

  • 873 Views
  • 1 replies
  • 0 likes

How do I remove downloaded songs?

I just got premium and have been downloading music. I accidentally download the song I don't like and want it off my phone. I know how to remove it from "my music" but how do I get rid of the download...

Newbie

I just got premium and have been downloading music. I accidentally download the song I don't like and want it off my phone. I know how to remove it from "my music" but how do I get rid of the downloa...

user-removed

Not applicable

14138 Views

2 replies

1 likes

  • 14138 Views
  • 2 replies
  • 1 likes

Can't find Chromecast in device list, iphone 6

I have an iphone 6 (9.3.2) and bought a new Chromecast audio 2.Using Spotify app (5.6.0.1110), Premium. The CC set up ok, I can cast from my Mac to CC using Chrome browser (youtube etc).However I can't find my CC in Spotifys device list(I find my mac...

Regular

I have an iphone 6 (9.3.2) and bought a new Chromecast audio 2. Using Spotify app (5.6.0.1110), Premium. The CC set up ok, I can cast from my Mac to CC using Chrome browser (youtube etc). However I...

stianl

Regular

2064 Views

5 replies

0 likes

  • 2064 Views
  • 5 replies
  • 0 likes

Existing messages not appearing on Iphone, only on Desktop

Hi, All my messages, new and old, only appear on my computer. I tried reinstalling the Spotify app in my iphone but still nothing. Can anyone help me? Thanks

Visitor

Hi,   All my messages, new and old, only appear on my computer. I tried reinstalling the Spotify app in my iphone but still nothing. Can anyone help me? Thanks

453 Views

0 replies

0 likes

  • 453 Views
  • 0 replies
  • 0 likes