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Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
238835 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
120449 Views
118 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
448503 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
306020 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
Hi there, New Spotify Premium Subscriber - enjoying the service.Quick question though, see'ing a lot of conflicting information so best to go straight to source. I own an iPod Nano 7th Gen. Is there a way you can Sync Offline playlists to be playable...
Hi there, New Spotify Premium Subscriber - enjoying the service. Quick question though, see'ing a lot of conflicting information so best to go straight to source. I own an iPod Nan...
1336 Views
0 replies
5 likes
Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!
Hi I just updated my apps and software to try rectify this. When i try to log in it tells me I already have account but I've got one and trying to log in! Then it says error 404. Please help!
310 Views
0 replies
0 likes
Hello, Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is not an option for very long playlist. Any clue there?
Hello, Spotify is supposed to purge the queue when we quit the App... Well, it is not the case for me and if I want to delete completely the whole list, I need to go one by one.... Which is ...
423 Views
0 replies
0 likes
I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstalled twice as well as restarting my phone. Nothing he...
I have a premium Spotify account. It is unusable on my iPhone. It freezes every 2 min or so. Unable to complete a download or finish a single song. Navigation frozen. I have uninstalled and reinstall...
412 Views
0 replies
0 likes
Hello! I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail.I'm unable to log in to my account online either- I've tried from a few different computers and IP addresses, but it keeps ...
Hello! I appear to be locked out of my account. I can't log in on the IOS app, and have tried reinstalling it, but to no avail. I'm unable to log in to my account online either- I've tried fr...
Spotify Star
7253 Views
1 replies
1 likes
Hi I use Spotify on my phone I logged out now I can't log back in keeps saying password or email are wrong but Thay are not I can log in on line just not on app I restored app to see if that helps but still can't log in
Hi I use Spotify on my phone I logged out now I can't log back in keeps saying password or email are wrong but Thay are not I can log in on line just not on app I restored app to see if that helps bu...
Spotify Star
396 Views
1 replies
0 likes
I had premium previously that I payed using iTunes card and it ran out. I went to listening to music for free and now I want to go back to premium paying with iTunes card. I've tried everything but I can't figure how to make the payment
I had premium previously that I payed using iTunes card and it ran out. I went to listening to music for free and now I want to go back to premium paying with iTunes card. I've tried everything but I...
306 Views
0 replies
0 likes
I've had Spotify installed on my iPhone for ages. I just saw an offer for a premium discount which I signed up for. I had to uninstall Spotify and install a new version. Now, when I try to log in using the same credentials I've always used, I get an ...
I've had Spotify installed on my iPhone for ages. I just saw an offer for a premium discount which I signed up for. I had to uninstall Spotify and install a new version. Now, when I try to l...
345 Views
0 replies
0 likes
I cannot even remove the shuffle function on my iPad in portrait or landscape since the update. The icons are too low and are out of the screen. I am basically paying premium for the bog standard Spotify. Fix it before I take my money to Apple Music ...
I cannot even remove the shuffle function on my iPad in portrait or landscape since the update. The icons are too low and are out of the screen. I am basically paying premium for the bog standard Spo...
438 Views
0 replies
0 likes
My entire list of saved songs has disapeared on my iPhone Spotify app. Playlists are unaffected (although the songs within are not recognized as saved). My desktop app still has all the songs saved. Anyone run into this before?
My entire list of saved songs has disapeared on my iPhone Spotify app. Playlists are unaffected (although the songs within are not recognized as saved). My desktop app still has all the songs sa...
409 Views
0 replies
0 likes
Hi all, in last 6 month I have "downloaded" music in Spotify on my iPhone 6S iOS 9.3.2 - about 6 GB of music, because I am on project in West Africa, internet connection is here only as prepaid data and 6GB - just for your info - is about 30$. This w...
Hi all, in last 6 month I have "downloaded" music in Spotify on my iPhone 6S iOS 9.3.2 - about 6 GB of music, because I am on project in West Africa, internet connection is here only as prepaid data ...
717 Views
0 replies
0 likes
Why are we still waiting for this?
Why are we still waiting for this?
420 Views
0 replies
0 likes
Hi there, For some time now, I keep getting the following message when using the offline feature/listening to saved albums: "You haven't saved anything from . Save this album to keep it in Your Library." Really really annoying! A solution would be gr...
Hi there, For some time now, I keep getting the following message when using the offline feature/listening to saved albums: "You haven't saved anything from <Album Name>. Sa...
388 Views
0 replies
0 likes
I downloaded the Spotify app on my iPhone 2 days ago and its awesome. However today, when I open the app it mentioned "Shuffle Play" and I just tap "got it" Now this Shuffle play appears everywhere and I cant play the song I want but I have to tap Sh...
I downloaded the Spotify app on my iPhone 2 days ago and its awesome. However today, when I open the app it mentioned "Shuffle Play" and I just tap "got it" Now this Shuffle play appears...
Newbie
6805 Views
8 replies
0 likes
All my saved music and albums won't show up on my phone on thr Spotify app. I have premium version and if I go to my songs, it just says browse. I've hsed spotify for over 2 years so its a lot of music to loose if I can't get it fixed
All my saved music and albums won't show up on my phone on thr Spotify app. I have premium version and if I go to my songs, it just says browse. I've hsed spotify for over 2 years so its a lot of mus...
Newbie
685 Views
3 replies
0 likes
Can anyone share with me how to the people on the premium family plan create their own playlist?
Can anyone share with me how to the people on the premium family plan create their own playlist?
Spotify Star
392 Views
1 replies
0 likes
I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))
I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))
Spotify Star
829 Views
1 replies
1 likes
Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- didn''t work. Sometimes it WILL play a song but if I ta...
Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- ...
Spotify Star
408 Views
1 replies
0 likes
i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login through the website but not the actual app. Please...
i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login...
Spotify Star
400 Views
1 replies
0 likes
Some of the songs are playing too fast, about 10% or so. The songs sound like The Chipmunks. I've tried reinstalling and logging out and back in, but the same song still plays too fast (Like a Bullet Train). Why? It happens both streamed and local. M...
Some of the songs are playing too fast, about 10% or so. The songs sound like The Chipmunks. I've tried reinstalling and logging out and back in, but the same song still plays too fast (L...
Newbie
2248 Views
4 replies
0 likes
