Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

233240 Views

27 replies

5 likes

  • 233240 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

114780 Views

116 replies

13 likes

Other
  • 114780 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2385 Views

0 replies

0 likes

iOS
  • 2385 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

304130 Views

61 replies

16 likes

  • 304130 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129783 Views

19 replies

38 likes

  • 129783 Views
  • 19 replies
  • 38 likes

Premium family

Can anyone share with me how to the people on the premium family plan create their own playlist?

Newbie

Can anyone share with me how to the people on the premium family plan create their own playlist?

Bittencourt

Spotify Star

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Daily mix

I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))

Casual Listener

I can't open my daily mix. I updated rebooted.. It's been a month. The problem? How can I solve? Pleasee thanks :))

osornios

Spotify Star

817 Views

1 replies

1 likes

  • 817 Views
  • 1 replies
  • 1 likes

Spotify Stopped Playing Music On My iPhone

Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- didn''t work. Sometimes it WILL play a song but if I ta...

Newbie

Spotify has stopped playing music on my iPhone. It works fine on my macbook air and iPad, but it won't play on my phone. I have tried delelting the app & downloading again- didn't work. Log out- ...

Bittencourt

Spotify Star

404 Views

1 replies

0 likes

  • 404 Views
  • 1 replies
  • 0 likes

Can't login to app for ipad

i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login through the website but not the actual app. Please...

Newbie

i can't login to my app on my iPad, I have two accounts one through Facebook which is free and my other one is through my email. My email one which has a premium subscription won't login, I can login...

Bittencourt

Spotify Star

393 Views

1 replies

0 likes

  • 393 Views
  • 1 replies
  • 0 likes

some songs playing too fast

Some of the songs are playing too fast, about 10% or so. The songs sound like The Chipmunks. I've tried reinstalling and logging out and back in, but the same song still plays too fast (Like a Bullet Train). Why? It happens both streamed and local. M...

Casual Listener

Some of the songs are playing too fast, about 10% or so.  The songs sound like The Chipmunks.  I've tried reinstalling and logging out and back in, but the same song still plays too fast (L...

tntolman

Newbie

2229 Views

4 replies

0 likes

  • 2229 Views
  • 4 replies
  • 0 likes

free trial not working

so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,

Visitor

so i got the 7 day free trial and i set it up to where i could use it offline but when i went offline it wouldnt let me listen to any of my song that i had downloaded,

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
  • 0 likes

Radio Tab Stations

At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application. Currently all that is displayed there are recently played, recommended stations and genre stations. What am I missing...

Newbie

At some point (I believe after an upgrade) my radio stations stopped appearing on the "Radio" tab/section of the mobile application.  Currently all that is displayed there are recently played, r...

303 Views

0 replies

0 likes

  • 303 Views
  • 0 replies
  • 0 likes

Song starts cutting after pausing

So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again. And it continues after I close spotify too. Can so...

Newbie

So I just upgraded to premium at morning, i listened songs all day and when i came home and started listening after pausing song it just lags and plays 0,5 sec of song all over until I play it again....

258 Views

0 replies

0 likes

  • 258 Views
  • 0 replies
  • 0 likes

Downloading music

Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall and that hasn't worked.

Casual Listener

Please help.Spotify won't return my emails. My downloaded music doesn't stay that way when I go back online. As soon as I go offline I have to redownload my music every time. I've tried to reinstall ...

OviiiOne

Community Legend

968 Views

7 replies

0 likes

  • 968 Views
  • 7 replies
  • 0 likes

Missing Blues and Funk genres under browse (iphone)

The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS 9.3.2), logged into my account and found that those...

Newbie

The Blues and Funk genres (the only two I really use!) have disappeared from my mobile app. I thought it was just a glitch on my old iPhone 4s but I recently installed Spotify into an iPhone SE (iOS ...

301 Views

0 replies

0 likes

  • 301 Views
  • 0 replies
  • 0 likes

Missing Songs

Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone.Please help?

Newbie

Yesterday all the songs in my library dissapeared from my iphone. When i use my ipad and computer the acccount is fine but nothing on my iphone. Please help?

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Syncing local files problems

I have tried to sync a playlist from my laptop that contains only local files to my iPod Touch, I have allowed offline play for both devices and they're both connected to the same wifi. The songs play on my laptop just fine but they won't play in my ...

Casual Listener

I have tried to sync a playlist from my laptop that contains only local files to my iPod Touch, I have allowed offline play for both devices and they're both connected to the same wifi. The songs pla...

Bittencourt

Spotify Star

720 Views

3 replies

1 likes

  • 720 Views
  • 3 replies
  • 1 likes

Solved!! offline shuffle play

I have Spotify premium. But when I play one of my downloaded offline lists I can only play in shuffle mode on my Ipad.

Casual Listener

I have Spotify premium. But when I play one of my downloaded offline lists I can only play in shuffle mode on my Ipad. 

Bittencourt

Spotify Star

1787 Views

5 replies

0 likes

  • 1787 Views
  • 5 replies
  • 0 likes

How to access Spotify on new iphone

My old iphone has stopped working and I've got a new one (iphone 5). I've updated to the latest version of ios and Spotify. No updates pending. I've got a premium account. When I try to login on my new phone I get an error message 'Login failed - You...

Newbie

My old iphone has stopped working and I've got a new one (iphone 5). I've updated to the latest version of ios and Spotify. No updates pending. I've got a premium account. When I try to login on my n...

OviiiOne

Community Legend

634 Views

1 replies

0 likes

iphone
multiple device
new device
  • 634 Views
  • 1 replies
  • 0 likes

Premium Family

Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?

Newbie

Hi, I had Premium but my card changed and my account expired. I just signed up for Premium family, I only have access on my computer, not omy phone. Suggestions?

Bittencourt

Spotify Star

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
  • 0 likes

This song plays for a few seconds then skips

The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP

Casual Listener

The song mansae by seventeen will play for a few seconds and auto skips to the next song I have re downloaded it but it doesn't work PLEASE HELP

Bittencourt

Spotify Star

665 Views

1 replies

0 likes

Help Spotify!
this is my favorite song and I can't hear it
  • 665 Views
  • 1 replies
  • 0 likes

Solved!! Share with email on iPad

Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. Does not work anymore and I cannot figure it out. Ve...

Regular

Premium user on iPad, not on The Book Of Faces. Until recently could email a link to a song, a list or a whole album just by clicking on the three dots to the right, selecting share and then email. D...

MattSuda

Spotify Star

954 Views

3 replies

0 likes

  • 954 Views
  • 3 replies
  • 0 likes

Troubleshooting premium

So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entirely. Any help/recommendations?

Newbie

So I normally pay for premium using ITunes gift cards, but when i went to renew my premium it wouldn't take iTunes. I tried unlocking premium, loging out and back in, and re downloading the app entir...

Bittencourt

Spotify Star

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Suggest Artist

Add more RBD songs onto spotify?

Newbie

Add more RBD songs onto spotify?

camilasiraque

Newbie

603 Views

2 replies

0 likes

  • 603 Views
  • 2 replies
  • 0 likes

Solved!! cannot not play downloaded music offline.

Hi!! I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and the green downlaod arrows are black and white. The were ...

Casual Listener

Hi!!  I have an ipod touch (2016) and am using a premium spotify membership. I cannot play downloaded music off line. I have offline button on under the playback section in tools. in the car and...

wzbono

Casual Listener

5827 Views

6 replies

0 likes

  • 5827 Views
  • 6 replies
  • 0 likes