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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230010 Views

53 replies

13 likes

  • 230010 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

153898 Views

507 replies

108 likes

  • 153898 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107206 Views

19 replies

38 likes

  • 107206 Views
  • 19 replies
  • 38 likes

Spotify on new phone

I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email address". How can I switch the account from my old pho...

Casual Listener

I received a new work phone and I downloaded Spotify. I have a premium account. When I attempt to log into my new phone I receive and error that I have already "created an account with this email add...

Murphy2

Casual Listener

268 Views

1 replies

0 likes

  • 268 Views
  • 1 replies
  • 0 likes

Spotify no longer syncs new songs I've requested to download

For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm now using a brand new one and I'm still having the...

Casual Listener

For some reason Spotify no longer downloads songs I wish to listen to offline on my iPhone 6. (IOS software up to date). Originally I though this was due to an issue with my old iPhone 6, however I'm...

MaryS

Roadie

977 Views

6 replies

0 likes

Spotify not syncing
Spotify offline
  • 977 Views
  • 6 replies
  • 0 likes

Solved!! No Audio on iPad mini2

After the Last Update at 29.01.2016 the Audio on my iPad mini2 isn't working with spotify. Also a lot of Web Players, the youtube App and Apple Music and Apple Videos arent working. Apps with working Audio are Netflix and ireal pro, also GarageBand. ...

Casual Listener

After the Last Update at 29.01.2016 the Audio on my iPad mini2 isn't working with spotify. Also a lot of Web Players, the youtube App and Apple Music and Apple Videos arent working. Apps with working...

Com

Casual Listener

351 Views

1 replies

0 likes

  • 351 Views
  • 1 replies
  • 0 likes

A song won't start from the beginning.

I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Browser on my ChromeBook, but it won't on my phone. I...

Newbie

I have a lowkey obsession with Twenty One Pilots and I have them on repeat all the time. But one of their songs won't start from the beginning on my iPhone. It works perfectly fine on the Play web Br...

Bittencourt

Spotify Star

1203 Views

1 replies

0 likes

  • 1203 Views
  • 1 replies
  • 0 likes

Solved!! Local Files Sync to iPhone app and the track length shortens

Hello All, Iphone Version 4.8.0.1085Windows Desktop Version 1.0.21.143.g76c19bcd To help explain I have attached 2 files - Iphone / Desktop. The Desktop shows the correct time of 73 minutes for the track however the iPhone app only shows 36~minutes. ...

Casual Listener

  Hello All,   Iphone Version 4.8.0.1085 Windows Desktop Version 1.0.21.143.g76c19bcd   To help explain I have attached 2 files - Iphone / Desktop.   The Desktop shows the...

gregbird

Casual Listener

544 Views

1 replies

0 likes

  • 544 Views
  • 1 replies
  • 0 likes

App Stops Playing Music When I Exit, Never Did That Before

I recently downloaded the Spotify app. It usually kept playing the music, while I did other things on my iPad. Today, I tried it, and as soon as I went out of the app, the music stopped. How can I fix this? I haven't touched anything in settings. Tha...

Newbie

I recently downloaded the Spotify app. It usually kept playing the music, while I did other things on my iPad. Today, I tried it, and as soon as I went out of the app, the music stopped. How can I fi...

Bittencourt

Spotify Star

257 Views

1 replies

0 likes

  • 257 Views
  • 1 replies
  • 0 likes

moving abroad

Hi, I spend six months in Holland and now just got back from the UK. Spotify however, thinks that I'm on holidaya and wont let me log in. saying, "Cant use Spotify for over 14 days abroad "

Newbie

Hi,   I spend six months in Holland and now just got back from the UK. Spotify however, thinks that I'm on holidaya and wont let me log in. saying, "Cant use Spotify for over 14 days abroad "

Bittencourt

Spotify Star

266 Views

1 replies

0 likes

  • 266 Views
  • 1 replies
  • 0 likes

Spotify family plan

I have Spotify premium and want to upgrade to the family plan but everytime I try to it saysUnfortunately, there is no support at the moment to make this type of change to your subscription. Contact our customer service team who can help you further....

Newbie

I have Spotify premium and want to upgrade to the family plan but everytime I try to it says Unfortunately, there is no support at the moment to make this type of change to your subscription. Cont...

kbrooksc

Community Legend

912 Views

1 replies

0 likes

  • 912 Views
  • 1 replies
  • 0 likes

Spotify Running keeps disappearing

My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checked and both my iPhone and the Spotify app have been ...

Newbie

My Spotify Running feature keeps disappearing from my iPhone Spotify app. I have to constantly delete it from my phone and reinstall it, then it will be there, but then disappear again. I have checke...

user-removed

Not applicable

432 Views

1 replies

1 likes

  • 432 Views
  • 1 replies
  • 1 likes

Solved!! Spotify keeps crashing iPhone 6 (iOS 9)

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

Visitor

Every time I try to play a song it plays for 5-30 seconds and then the app crashes. I basically CAN'T use the app on my iPhone at all at this point. Does anyone have any recommended solutions?

Lfurze

Newbie

20821 Views

4 replies

0 likes

crashing
ios 9
  • 20821 Views
  • 4 replies
  • 0 likes

Solved!! iPhone 5s Spotify freeze

My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!

Casual Listener

My Spotify app is in a constant freeze mode, trying to fetch an update or something. I've tried to delete the app and download again, still the same happens. Please advise!!

Petraaa

Casual Listener

1297 Views

3 replies

0 likes

iPhone 5s Spotify freeze
  • 1297 Views
  • 3 replies
  • 0 likes

"available offline" tracks not downloading

I am using my spotify premium account on my iphone 6s. For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enough room on my phone... I can't figure it out. Help?

Visitor

I am using my spotify premium account on my iphone 6s.  For some reason my phone stopped downloading the songs that I want to be available offline. It is definitely not an issue of having enoug...

Bittencourt

Spotify Star

370 Views

3 replies

0 likes

  • 370 Views
  • 3 replies
  • 0 likes

why am i offline when i have this speed?!

 I just listened to music on 4G connection. It was no problem.

Newbie

  I just listened to music on 4G connection. It was no problem.

Bittencourt

Spotify Star

242 Views

1 replies

0 likes

  • 242 Views
  • 1 replies
  • 0 likes

Help pls

Sometimes I create playlist to search on a easy way my music.The problem is that sometimes I download some songs but don't put on a playlist and when I'm on Offline mode they appear like if they wasnt downloaded

Newbie

Sometimes I create playlist to search on a easy way my music. The problem is that sometimes I download some songs but don't put on a playlist and when I'm on Offline mode they appear like if they wa...

189 Views

0 replies

0 likes

  • 189 Views
  • 0 replies
  • 0 likes

New version of Spotify downgraded my client

Hi, I used to be a "beta tester" of the Video and Audio shows ("Show me the new stuff"). That all worked great for me for several months until you released these features for everyone the other day. I upgraded and all of a sudden I got downgraded to ...

Casual Listener

Hi,   I used to be a "beta tester" of the Video and Audio shows ("Show me the new stuff"). That all worked great for me for several months until you released these features for everyone the ot...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

How to stop spotify from automatically syncing albums and playlists across different devices

I am having this frustrating issue, and I have searched online and not found an answer. Is it possible for spotify to not automatically download songs to a certain device? I have spotify on my android phone, and it is great. My phone has 64gb, so I c...

Regular

I am having this frustrating issue, and I have searched online and not found an answer. Is it possible for spotify to not automatically download songs to a certain device? I have spotify on my androi...

jthoma1

Regular

702 Views

1 replies

1 likes

  • 702 Views
  • 1 replies
  • 1 likes

Latest ipad version gives no sound output

I've updated my spotify app with the latest release last night. I'm a premium account on latest ipad with ios 9.2.1Since then there's no sound out of my ipad speaker whereas they're fully fonctionnal on some other apps. Streaming to a bluetooth speak...

Newbie

I've updated my spotify app with the latest release last night. I'm a premium account on latest ipad with ios 9.2.1 Since then there's no sound out of my ipad speaker whereas they're fully fonctionn...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

Problems with synchronisation - it just won't download the songs :/

Hello Spotify Community,It's been a few weeks since my playlists don't want to sync anymore on my iPhone. I mean it won't download the songs for offline listening, despite a huge amount of available storage space... It doesn't matter if my iPhone is ...

Regular

Hello Spotify Community, It's been a few weeks since my playlists don't want to sync anymore on my iPhone. I mean it won't download the songs for offline listening, despite a huge amount of availa...

arthur404

Regular

570 Views

6 replies

0 likes

  • 570 Views
  • 6 replies
  • 0 likes

Music won't play

I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how far along the track is. When I push pause and play ag...

Regular

I'm using an iPhone 5s iOS 9.2.1. I installed Spotify and logged in (free user) but my music won't play. It loads my playlists in grey and the now playing bar opens but no sound and no sign of how fa...

Muggletong

Regular

484 Views

5 replies

0 likes

  • 484 Views
  • 5 replies
  • 0 likes

Album next to artist name in song list

album used to show up next to artist in song list. doesn't anymore. help in getting it back?before: http://imgur.com/zbeBwAxnow: http://imgur.com/Foo1OVE

Casual Listener

album used to show up next to artist in song list. doesn't anymore. help in getting it back? before: http://imgur.com/zbeBwAx now: http://imgur.com/Foo1OVE

Bittencourt

Spotify Star

599 Views

5 replies

0 likes

  • 599 Views
  • 5 replies
  • 0 likes