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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30812 Views

40 replies

9 likes

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  • 40 replies
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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95534 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1040 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293935 Views

60 replies

15 likes

  • 293935 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123851 Views

19 replies

38 likes

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  • 19 replies
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Links to playlists posted on facebook no longer open in iOS app

Hello, I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook. I recieve the message "Spotfy can't open this type of link on this device". I could go to my pc and follow the playlist then access it fr...

Newbie

Hello,   I just updated to 5.7.0 and am no longer able to open playlists friends have posted as links on facebook.  I recieve the message "Spotfy can't open this type of link on this devi...

319 Views

0 replies

0 likes

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Solved!! Trying to log in without Facebook but still logs in to Facebook username

HiI have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists.I recently got a new phone and I was trying to log onto Spotify, even when I pu...

Visitor

Hi I have 2 Spotify usernames one that I don't really use which is connected to Facebook and then the other which is a premium account and where I have all of my playlists. I recently got a new...

user-removed

Not applicable

761 Views

1 replies

0 likes

Login troubleshoot spotify premium
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Solved!! Playlist Sorting Not available on iOS version of Spotify? Why?

I have a few playlists that have a few hundred songs, and one that is about to be 1,000 songs. It's very annoying to have to scroll all the way down to play the latest added songs when it could be easily reverted. Am I missing something? I can't find...

Casual Listener

I have a few playlists that have a few hundred songs, and one that is about to be 1,000 songs. It's very annoying to have to scroll all the way down to play the latest added songs when it could be ea...

Bittencourt

Spotify Star

616 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Why can't I........

I will try to start a radio off of a single song; two examples..She's So Cold - The Rolling StonesFriend - GalantisIt really doesn't matter what songThe issue is, I'm using my iphone spotify and the radio will not start, it will go to the page prior ...

Casual Listener

I will try to start a radio off of a single song; two examples.. She's So Cold - The Rolling Stones Friend - Galantis It really doesn't matter what song The issue is, I'm using my iphone spo...

mknizeski2

Casual Listener

417 Views

1 replies

0 likes

  • 417 Views
  • 1 replies
  • 0 likes

Can't Sync Local Files

I can't sync my local files at all.. they will play on the desktop but when i try to play them on my iphone it says "song not downloaded blah blah." i have tried everything: i've got enough space on my phone, both are on the same wifi, i've deleted a...

Newbie

I can't sync my local files at all.. they will play on the desktop but when i try to play them on my iphone it says "song not downloaded blah blah." i have tried everything: i've got enough space on ...

Bittencourt

Spotify Star

1024 Views

3 replies

0 likes

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  • 3 replies
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Spotify works in normal play mode like shuffle mode. Cannot switch it off! Please help!

Hello, expecting strange problem. i attached 2 screenshots to understand that player is not in schuffle mode. But when im trying to change track by necessary buttons or swap to next track i still stay on the track which is playing. i already restarte...

Casual Listener

Hello,   expecting strange problem.   i attached 2 screenshots to understand that player is not in schuffle mode. But when im trying to change track by necessary buttons or swap to next...

user-removed

Not applicable

741 Views

3 replies

0 likes

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Solved!! Un-downloadable songs

I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscensing problem? Any ideas as to why this is happening...

Regular

I recently purchased spotify premium. I downloaded a playlist so i could listen to it offline on a plane trip. The majority of the songs downloaded except for a select few. Surely this isn't a liscen...

ColonelMustard

Regular

2369 Views

4 replies

0 likes

downloads
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loging with facebook but it allways redirected to my friends facebook

hello, once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and than i instaled app again, still not working. Any idea how to f...

Newbie

hello,   once my friend signed in my iphone 6 with facebook. But now i cant log in with my fb and its allways crashes, i tryed clasik off/on strategy, alson deleted app, restart mobile and tha...

user-removed

Not applicable

823 Views

1 replies

0 likes

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  • 1 replies
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Spotify video crashes when I try to load it

Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?

Casual Listener

Whenever I try to watch one of the videos on Spotify I get a black screen and sent back to my iOS home page?

286 Views

0 replies

0 likes

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Disconnect between iPad and iPhone/iMac

This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automatically appear on the other two, as well. However, in the...

Newbie

This is probably a stupid question, so I apologize in advance, but it used to be that my iPad, iPhone, and iMac all had the same music--when I downloaded an album on one device, it would automaticall...

404 Views

0 replies

0 likes

  • 404 Views
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Lost playlist

Hey!Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs are downloaded, so it should mean that they are somewh...

Newbie

Hey! Lost a Spotify playlist, but it isn't deleted (i checked that in Recover Playlist). So i made a new playlist and added a few songs form the playlist that i lost, but it shows that those songs a...

615 Views

0 replies

0 likes

Downloaded music disappears
LOST PLAYLIST. AGAIN.
  • 615 Views
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Spotify Premium is not yet activitating

I have paid 129 pesos using my Gcash but then Spotify premium did not activate.

Casual Listener

I have paid 129 pesos using my Gcash but then Spotify premium did not activate.

Jick22

Casual Listener

902 Views

3 replies

0 likes

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  • 3 replies
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BMW Connected Drive compatibility issue with iOS, Spotify 4.2.0, Oct 20

Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s. I had no issues before the update, now I cannot change the song or browse playlists. When I press next song there is a ...

Casual Listener

Spotify's recent update to 4.2.0 on Oct 20 has made compatibility with BMW connected drive very unstable over USB to my iPhone 5s.   I had no issues before the update, now I cannot change the ...

RayBan81

Casual Listener

3404 Views

5 replies

0 likes

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  • 5 replies
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Not scrobbling to lastfm

I have an iPhone 6 with spotify app and it isn't scrobbling. Any help would be grateful. It's turned on to scribble and the username/password is correct.

Casual Listener

I have an iPhone 6 with spotify app and it isn't scrobbling. Any help would be grateful. It's turned on to scribble and the username/password is correct.

user-removed

Not applicable

759 Views

4 replies

0 likes

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  • 4 replies
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Signed up by FB, but deactivated FB account, need playlist

I deactivated FB, and dont have password. How do i get playlist to newly activated account. When asked for new password to be sent to email, i dont get it in spam either.

Newbie

I deactivated FB, and dont have password. How do i get playlist to newly activated account. When asked for new password to be sent to email, i dont get it in spam either.

styledave

Casual Listener

315 Views

1 replies

0 likes

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  • 1 replies
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Repeat songs on shuffle?

My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug in the software or is it something else's entirely.

Newbie

My phone constantly replays songs while on shuffle (I have the free version) so there is no logical reason for me to hear the song over and over again when my playlist is 10+ hours long is it a bug i...

440 Views

0 replies

0 likes

  • 440 Views
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Pls help need premium

I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help

Newbie

I have been using Spotify for about a year and I always but iTunes cards to upgrade to premium but today I went to do this and the option to upgrade is gone! Pls help

546 Views

0 replies

0 likes

Pls help
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Downloads

Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down lol all my music...

Newbie

Having major issues with music doanloads offline, although I have more than 80 gb of memorie available of space it tells me I have exceeded my down load content. What does that mean? Why can't I down...

osornios

Spotify Star

562 Views

1 replies

0 likes

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  • 1 replies
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App crashes on my iphone and ipad

When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen. If close down and try to re-lauch the program it just the green spotify trademark and ...

Newbie

When I try to sign in on both my iphone and ipad I three dots appear for 5 minutes or so and then either stop or stop and apear to log in but the screen is frozen.  If close down and try to re-l...

337 Views

0 replies

0 likes

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  • 0 replies
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Profile wont show In search

When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up completely fine in a matter of seconds. The only way to ...

Casual Listener

When other people or myself search for my profile by entering my name (Austin Bains) the profile does not show up, nor does any of the playlists I have made. I search for others and it comes up compl...

22gittujdlbqhi6

Casual Listener

580 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes