IOS - Error - Playlists on desktop not showing up in mobile app

[setait]

Hi,

I've upgraded to the latest ios app and have lost all the playlists I have on my desktop.

Description

Playlists on my desktop (mac) do not show up on my mobile app (ios)

A more detailed description, using numbered steps

1. I have done a clean reinstall of the app on mobile

2. I have opened the app, then used the slide power off / home button exercise to close the app

Have no idea what else to do.

What I expected to happen

That the playists I have saved on my desktop would be available on my ios app

What actually happened

I go to Your Music > Playlists and there is no data.

My iPad/iPhone model

iPhone 6

Device’s Operating System

iOS 8.3

Is your device jailbroken?

No

Approximately how many playlists do you have?

74 playlists

Apprx 10 synced for offline mode

My mobile Spotify version

Version 3.3.0.1640

My desktop Spotify version (if applicable)

Version 1.0.7.157.g2a6526f9

My provider and country

UK account

Living in Australia

My username

Samuel Tait

Do you have any screenshots you can attach to more clearly explain your issue?

attached

[Swanny]

Hey there, can you confirm if there is any songs showing up in Your Music? Can you test if they are still syncing between the apps by creating a new playlist and seeing if that appears?

[setait]

No music showing up in Your Music.

Created a "Test" playlist on my phone but not snycing to desktop.

S

[atleykins]

I am having the same problem!