IOS app crashing on launch

[Swanny]

on the TestFlight beta, updated to a new build but same problem. Downgraded to a previous build and same result. Anyone else having this problem as of the last 12 hours or so?

Running iPhone 11 Pro Max, iOS 14.5.1

[Ivan]

Hey @Swanny, 

Thanks for searching for the answer you need here! 
 

If the Spotify app crashes on launch it's a good idea to run a clean reinstall of Spotify on your iOS device. Once done, make sure you download the app from either the app store or the official Spotify website. 

In case this persists after a clean reinstall, make sure no battery optimization settings or data cleaning apps run active on your mobile device. Such features can often prevent the app from operating at full capacity. We also suggest accessing the app settings and making sure all Permissions are enabled for Spotify. 

Keep us posted! We'll be here if you have any questions. 

[Swanny · Accepted solution]

Did that in the end, was just trying to avoid that as I had over 2500 songs synced 😞

Was more just posting to find out if it was a known issue on the backend or something, but I guess something just glitched with my app. Staying off the TestFlight builds for the moment, I sent feedback as well.

[Ver]

Hey @Swanny,

Thanks for the info 🙂

We appreciate you taking the time to share your feedback regarding the TestFlight with us.

Glad to hear that it worked out and you can enjoy your favorite jams again.

If you have questions, you know where to find us.

[Tomatoshadow2]

@Swanny  +1 for myself as well with this issue. I had to test multiple previous builds, where I found one that works and launches. Sent feedback as well, hopefully the issue will be fixed soon!