Impossible to skip songs

soldatocannone · 2017-05-31

Hi all. I'm a free user, and i got this problem after the last update.
A few days ago, i was using the app as usual. I skip the songs and i wait for one hour to get the new 6 songs to skip, as written in the faq for free user.
The problem is that still yesterday, i couldn't skip songs; every time i try to skip songs, the app says that this feature is only for premium users. So i had the app blocked for days, continuing to can't skip songs. So i decided to uninstall and reinstall the app; in this way i could skip tracks again.. but today i had the same problem, i can't skip unless i didnt become a premium user.
Can you help me? Thanks!

ps: I forgot, my phone is an Iphone 5 iOS 10.3.2

hotnspicyyyyyy · 2017-05-31

Hi, this sounds like a bug. I suggest contacting spotify here, or you can start a new issue report here.

Best of luck!

--------------------------------------------------

Hi - If i helped show some love and hit that like button

If I solved the issue - don't be shy, mark my answer as the solution!

------------------------------------------
Follow my actual spotify account for some playlist personally made by me, they include: ACIDRAP and PUMPxRAP.
Follow me

Thraask · 2017-05-31

I'm having the exact same problem on my iPhone 6. It's saying that skipping is a premium feature only. Uninstalling/reinstalling didn't fix the problem.

soldatocannone · 2017-06-13

Up, problem still not solved.

gjong · 2017-12-08

This is not just a bug for the free users, I have a premium account and am unable to skip songs.

Help categories

Account & Payment

Using Spotify

Listen Everywhere