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Iphone 7 Mic issue when receiving/placing phone calls

Iphone 7 Mic issue when receiving/placing phone calls

Hello - hoping someone can help. Apple support says its a software issue.

I just got an iphone 7 with the stupid headphone adapter. If i am using spotify with my apple headphones but when I try to make or receive a call the mic wont work until i unplug and plug the headphones back in. This issue only happens if spotify is running.

Thanks

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