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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Iamtable

Visitor

279127 Views

58 replies

14 likes

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Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

-Karma-

Roadie

178692 Views

510 replies

110 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

118837 Views

19 replies

38 likes

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Solved!! Spodify crashes my iphone 6 using 11.0.3

I down loaded Spodify 2 weeks ago and everything was fine. On 10/16/17, I updated my iphone 6 to OS11.0.3. Since the update, everytime I use Spodify, my entire phone crashes within the first 30 minutes of Spodify use. This has happened 4 times so far...

Casual Listener

I down loaded Spodify 2 weeks ago and everything was fine.  On 10/16/17, I updated my iphone 6 to OS11.0.3.  Since the update, everytime I use Spodify, my entire phone crashes within the fi...

giftguys

Casual Listener

792 Views

1 replies

0 likes

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Solved!! New UI adapted to iOS 11

Hey folks!Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below?All the best.

Composer

Hey folks! Is it possible a redesign to adapt the Spotify to the new iOS 11 style like these images below? All the best.

Luke

Community Legend

1568 Views

3 replies

0 likes

bold
iOS11
label
redesign
style
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Solved!! i don't receive push notifications

Iphone 7IOS 10.3.1Spotifiy 8.4.0.623I turned the notifications on, but i dont receive any messages. Greetings!

Visitor

Iphone 7 IOS 10.3.1 Spotifiy 8.4.0.623 I turned the notifications on, but i dont receive any messages.    Greetings! 

KiksmedOst

Newbie

1377 Views

2 replies

0 likes

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Start tab is missing on ipad

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bottom on the left side

Casual Listener

Hi, I am missing the start page on my iPad spotify App. On my other devices I have a start tab with recommendations, playlists I’ve listened to,etc. Any suggestions? The button used to be on the bott...

whoknowsmikel

Casual Listener

708 Views

2 replies

1 likes

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AirPods

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Regular

Hi - why when removing AirPod from ear music doesnt pause like apple music app? any idea?

Djordjie

Newbie

19874 Views

15 replies

0 likes

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iPhone X - potential bug report

Hey all - not sure if this is the right place for bugs but here we go - if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to record the audio for the Animoji, but then when you resume, there is ...

Casual Listener

Hey all - not sure if this is the right place for bugs but here we go -    if I’m listening on Spotify, on an iPhone X, I then go to record and send an ‘animoji’ It pauses playback to rec...

NobNob

Music Fan

1943 Views

8 replies

10 likes

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Family premium

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say still account 'free' and not premium...

Newbie

Hello can anyone help me! I bought the family premium but the other people in the account can't play spotify on premium. when they answer the invitation and confirm the account, the settings say stil...

Fishtaco

Community Legend

276 Views

1 replies

0 likes

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Solved!! Offline playlist on ipod touch 6th generation

Hello Everbody, We want to buy a ipod touch for our daughter.I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription) Thanks, Diana

Newbie

Hello Everbody,   We want to buy a ipod touch for our daughter. I would like to know if its possible to have an offline playlist on an Ipod touch 6th Generation. (with a premium subscription)...

Fishtaco

Community Legend

1608 Views

1 replies

0 likes

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Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

321 Views

0 replies

1 likes

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Low volume on iPhone (iOS 10.3.3)

Hi guys,I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is way too low. I've already checked iPhone volume limita...

Newbie

Hi guys, I've been using Spotify premium for a long, but now I'm facing this problem: the application volume (both on my car system, connect via USB and CarPlay, and on my Bluetooth headphones) is w...

rickcoenen

Casual Listener

1936 Views

4 replies

0 likes

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Solved!! Spotify Carplay - Can't view 'Now Playing'

Hi, I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point). One thing that really annoys me about the Carplay Spotify app specifically is that if...

Casual Listener

Hi,   I recently bought a new head unit with Carplay and am pretty unhappy with it (from an Apple perspective, nowhere near as evolved as it shoudl be at this point).   One thing t...

ualla

Casual Listener

11898 Views

6 replies

2 likes

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kein Ton

Hi ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte. Und zwar verschwindet der Ton komplett, wenn ich mir beispielsweise eine Sprahnachricht bei WhatsApp anhöre oder ein Telefo...

Newbie

Hi   ich hab seit dieser Woche das IPhone X und leider Probleme mit Spotify, die ich davor mit meinem iPhone 7 Plus nicht hatte.  Und zwar verschwindet der Ton komplett, wenn ich mir bei...

1043 Views

0 replies

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Error whenever trying to use app

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, and even logged in and out of my wifi.Nothing has wor...

Newbie

Installed Bose Connect to use my headphones with and now the app refuses to load anything. Keep getting an error. I rebooted my device, uninstalled and reinstalled the app, logged back in and out, an...

238 Views

0 replies

0 likes

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iOS 11.0.3 Spotify v8.4.25 on İPhone 5s

Hey there, since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should. May you plz check this? KRThorsten

Regular

Hey there,   since last update (yesterday) Spotify has disappeared from BMW iDrive and it is not possible to bring it back. With another Phone (older Version) everything works as it should.&nb...

fedscott

Casual Listener

810 Views

2 replies

2 likes

iDrive BMW iOS
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Offline synchronisiert nicht bzw Downloads sind nach 1-2 tagen wieder weg

Ich nutze Spotify jetzt schon sehr langeBin eigentlich auch immer zufrieden gewesen .Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bis 2 Tagen wieder weg und ich muss Alles neu auf meine S...

Newbie

Ich nutze Spotify jetzt schon sehr lange Bin eigentlich auch immer zufrieden gewesen . Nur seit ich Spotify neu installiert habe weil es ein paar Macken hatte, sind meine ganzen Downloads nach 1 bi...

mibra

Newbie

513 Views

1 replies

0 likes

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Reverse sort order of playlist?

Spotify does the Exact opposite of what I want on my iPhone. On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom without me being able to reverse the sort order. I REALLY want to ...

Newbie

Spotify does the Exact opposite of what I want on my iPhone.   On the Mac client, I can easily just sort by Added to get my latest added songs. On my spotify, I have to go to the bottom with...

roberthendrikse

Newbie

7073 Views

10 replies

40 likes

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  • 10 replies
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Spotify won't play the first two songs of an album.

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never play (even weeks later). The same thing happens if I go to the son...

Regular

(iOS Spotify) I have a playlist of over 200 albums' first songs; however, whenever I try to listen to them, the songs play for about 12 seconds before stopping. After that, they never ...

936 Views

0 replies

0 likes

doesn't play
first song issues
Help
Issues
songs won't play
sudden stopping
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How do I get back 2 columns in the view?

Really cant suss out how to get back 2 columns in the view on ipad can you help? Kev

Regular

Really cant suss out how to get back 2 columns in the view on ipad can you help?   Kev

kevrayner

Regular

890 Views

4 replies

0 likes

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bluetooth spotify car

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth speaker at home. In both cases, he indicates that I pla...

Casual Listener

I have the iphone X with iOS 11 since Wednesday. If I use spotify in the car, it works perfectly, but when I'm called and I hang up, Spotify does not work anymore. The same goes for my bluetooth spea...

286 Views

0 replies

0 likes

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Waze banner coming up everytime i connect to bluetooth

Hi guys, ive recently deleted waze from my iphone6 but everytime spotify reconnects to bluetooth the annoying banner keeps coming up i have a premium account is there a way i can disable this?

Newbie

Hi guys, ive recently deleted waze from my iphone6 but everytime spotify reconnects to bluetooth the annoying banner keeps coming up   i have a premium account    is there a way i ...

292 Views

0 replies

0 likes

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