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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Jessifiy

Visitor

43041 Views

43 replies

10 likes

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  • 10 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

108343 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1605 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

mubashiriqbal

Casual Listener

301602 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

127480 Views

19 replies

38 likes

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Spotify wont play again after calls / voice messeges iOS 11.2

My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message.The music continues to advance but it is not heard on the cell phone.I have to close the application and reopen it so that it can be heard a...

Casual Listener

My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message. The music continues to advance but it is not heard on the cell phone. I have to close ...

Dward_o

Casual Listener

887 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

No Volume control with iPhone X, chromecast, iOS11

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d) It was available with iOS 11 & iPhone 7 Plus.

Regular

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d)   It was available with iOS 11 & iPhone 7 Plus. 

Nox79

Regular

2559 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Ads never play

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotify does the “the next 30 minutes are ad-free thanks ...

Newbie

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotif...

397 Views

0 replies

0 likes

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Spotify Connect on Ipod Touch 3G (IOS 5.1.1)

Hi everyone!Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version of Spotify on my Ipod Touch 3G (IOS 5.1.1). I was disa...

Newbie

Hi everyone! Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version o...

Dekx13

Newbie

3620 Views

1 replies

0 likes

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issue downloading spotify on 4th gen ipod touch

Hi there, I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. when i try to download the app i receive an error telling me ...

Newbie

Hi there,  I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. wh...

1236029480

Casual Listener

46800 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

This music it’s grey and it does not play?

This music called “Dona Maria” turned grey and it does not play.the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it does not play.i am connected, so it is not connection i...

Casual Listener

This music called “Dona Maria” turned grey and it does not play. the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it do...

Gabiirosa

Casual Listener

1324 Views

4 replies

0 likes

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Menu Bar

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s Does anyone know how I get it back as it seriously impairs the functionality of the App

Casual Listener

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s   Does anyone know how I get it back as it serious...

Scotteboy

Casual Listener

708 Views

2 replies

0 likes

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Carplay, IOS 11.1.1 Issue

Recently updated my phone to IOS 11.1.1. Spotify used to work just fine, now it does not.It only produces sound, does not show display. Display is black I have a 2016 Chevy Malibu Hybrid Please help! I do not use the radio I only use Spotify and now ...

Newbie

Recently updated my phone to IOS 11.1.1.  Spotify used to work just fine, now it does not. It only produces sound, does not show display. Display is black  I have a 2016 Chevy Malibu Hyb...

Steveg0907

Newbie

601 Views

1 replies

0 likes

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  • 1 replies
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Help me

I need help I have A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify Go to free mode. can some one help me... plz contact me at boxingchamp2020@hotmail.com

Newbie

  I need help I have  A pulse plan with Fido my Spotify is included in the plan. Every three months my Spotify   Go to free mode. can some one help me... plz contact me at boxingchamp2...

443 Views

0 replies

0 likes

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After iOS 11, earphones activate Apple Music and don’t work on Spotify

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine on spotify. Also, on Apple Music I can skip, play an...

Casual Listener

Since I’ve updated to iOS 11, when I double click on the earphone control to skip song, it doesn’t work. Neither the play/stop. If I press once, to play, it opens Apple Music. The volume works fine o...

eSzeL

Newbie

33208 Views

32 replies

18 likes

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  • 32 replies
  • 18 likes

Menu Bar Disappearing After Closing Waze Banner

Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational menu bar disappears and the only way to regain it ...

Newbie

Currently running an iPhone 8 Plus 11.0.3 (Spotify 8.4.26.793). I have Waze enabled and the banner pops up only when connected to my car's bluetooth. Once I close this banner, the bottom navigational...

630 Views

0 replies

1 likes

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Offline

Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva

Casual Listener

Since my last update of the phone I cant change my playlist or go online. Whats wrong?? I have premium account. Eva

312 Views

0 replies

0 likes

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Skoda / VW via Bluetooth: no Playlists available

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

Regular

Just a tiny issue: connections to current Skoda / VW audio systems via BT work fine, except for that the playlists are not transferred.

larsLykke

Newbie

1867 Views

1 replies

0 likes

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  • 1 replies
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Possible percent encoding bug [MacOS, iOS]

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app. Possibly related to this issue, You cannot open Podcasts with a '%' in the title. Trying to open the podcast '99% Invisible' results ...

Newbie

Making a search request with the a percent (%) character seems to break searches on the iOS and Desktop (MacOS) app.   Possibly related to this issue, You cannot open Podcasts with a '%' in th...

pattern23

Newbie

531 Views

1 replies

1 likes

  • 531 Views
  • 1 replies
  • 1 likes

Can´t hear music after talking with Siri

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen again to the music... but, I can't hear anything. M...

Newbie

Okay, I've this problem from like a week ago, and what just do is hold the home bottom of mi iPhone during the music, it stops, then I finish with talking with Siri, then I click on "play" to listen ...

Mcjensen43

Casual Listener

1151 Views

2 replies

0 likes

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how to use spotify premium with out app on iphone 4

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore PLEASE HELP

Newbie

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore  PLEASE HELP  

364 Views

0 replies

0 likes

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Spotify offline mode

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem.

Newbie

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem. 

399 Views

0 replies

0 likes

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When is Anastasia (original Broadway cast recording) coming out?

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before they run out of tickets. Please respond ASAP

Casual Listener

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before th...

neonnath

Newbie

10461 Views

6 replies

18 likes

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  • 6 replies
  • 18 likes

Playback problems

Hello Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading the video." Have uninstalled and reinstalled. Rebooted i Pad ...

Casual Listener

Hello   Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading t...

karlibaba

Casual Listener

821 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes