Announcements

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

231991 Views

27 replies

5 likes

  • 231991 Views
  • 27 replies
  • 5 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

113425 Views

116 replies

13 likes

Other
  • 113425 Views
  • 116 replies
  • 13 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2213 Views

0 replies

0 likes

iOS
  • 2213 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303664 Views

61 replies

16 likes

  • 303664 Views
  • 61 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129467 Views

19 replies

38 likes

  • 129467 Views
  • 19 replies
  • 38 likes

Spotify album shuffle problem

Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time

Newbie

Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

local files to iPhone- taylor swift

I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in the car. However when I see the playlist on my phone ...

Casual Listener

I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in th...

vanessasw

Newbie

1640 Views

1 replies

0 likes

  • 1640 Views
  • 1 replies
  • 0 likes

Solved!! Spotify on iOS kills wifi network

I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.

Regular

I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.

MrHoppe

Casual Listener

9201 Views

20 replies

0 likes

internet
iOS
iphone
wifi
  • 9201 Views
  • 20 replies
  • 0 likes

Question about storing songs

Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song in my library and add it to a playlist, it takes double space in my phone. Is there a way to have a song in a playlist and in the li...

Newbie

Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song  in my library and add it to a playlist, it takes double space in my phone. ...

544 Views

0 replies

0 likes

  • 544 Views
  • 0 replies
  • 0 likes

Music stops after a couple of seconds

I'm in pain.I have an iPhone 6. iOs 11.0.3 App version 8.4.26.793 Music stops after a couple of seconds and it seems is randomly. It happens with the streamed music (mostly), but also with the downloaded ones. I've tried:- Restarting the phone- Closi...

Newbie

I'm in pain. I have an iPhone 6. iOs 11.0.3  App version 8.4.26.793   Music stops after a couple of seconds and it seems is randomly. It happens with the streamed music (mostly), but al...

546 Views

0 replies

0 likes

  • 546 Views
  • 0 replies
  • 0 likes

Waze bar in Spotify

I see there are a thread on this issue already, but I have followed those instructions and the problem persists. I have even deleted the Waze app from my phone but it is still showing upon launch of Spotify when connected to a car by Bluetooth. I was...

Casual Listener

I see there are a thread on this issue already, but I have followed those instructions and the problem persists. I have even deleted the Waze app from my phone but it is still showing upon launch of ...

Bethany_Dawn

Community Legend

642 Views

1 replies

0 likes

  • 642 Views
  • 1 replies
  • 0 likes

Extremely Slow Downloads

I’m suffering from extremely slow downloads. I’ve tried all recommended solutions and I’m certain it’s not my connection. - removed devices- logged out- uninstalled and reinstalled Spotify I’m running the latest update of iOS 11. Can anyone help? Tha...

Casual Listener

I’m suffering from extremely slow downloads.  I’ve tried all recommended solutions and I’m certain it’s not my connection.   - removed devices - logged out - uninstalled and reinstalled...

djpaddyo

Casual Listener

2368 Views

3 replies

0 likes

  • 2368 Views
  • 3 replies
  • 0 likes

How do I keep Spotify from timing out?

I'm playing Spotify Premium on an old Android cell phone. I turned off the lock screen features and keep it plugged in, which, it seems, should be sufficient to keep the phone from cutting off the Spotify player. However, after 80-90 minutes the play...

Casual Listener

I'm playing Spotify Premium on an old Android cell phone.  I turned off the lock screen features and keep it plugged in, which, it seems, should be sufficient to keep the phone from cutting off ...

2886 Views

0 replies

2 likes

  • 2886 Views
  • 0 replies
  • 2 likes

Timing out- Does spotify premium time out after a certain time with no interaction?

I have been using the free version, but it times out after a certain period of time if I don't interact with the player. Does this happen with premium?

Visitor

I have been using the free version, but it times out after a certain period of time if I don't interact with the player.   Does this happen with premium?

wiseguy910

Casual Listener

3362 Views

2 replies

0 likes

  • 3362 Views
  • 2 replies
  • 0 likes

Spotify Down ??

Ok so I need help. First thing I used my dads credit card to get the premium which I got on October 13th,meaning every 13 I have to pay I’m ok with that. it was working and the. It was was like it doesn’t have the payment that it needs and I asked my...

Newbie

Ok so I need help. First thing I used my dads credit card to get the premium which I got on October 13th,meaning every 13 I have to pay I’m ok with that. it was working and the. It was was like it do...

527 Views

0 replies

0 likes

  • 527 Views
  • 0 replies
  • 0 likes

Premium User -- Offline Downloaded Songs Disappear When Disconnected from WiFi

I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user. A few times over the past year, I've noticed all of the songs in my Spotify library have vanished from my device, and need to e...

Newbie

I hope you guys can help me out. This issue has happened on and off for the past year or so since becoming a premium user.   A few times over the past year, I've noticed all of the songs in my...

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Songs won’t add to a playlist on my iPad, they will add to playlist on my iPhone

I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem. I have noticed other posts regarding the same issue, I have logged out and back in to Spotify, switched off night shift on the iPad, it...

Newbie

I am unable to add songs to any playlist when using my iPad yet if I use Spotify on my iPhone there is no problem.  I have noticed other posts regarding the same issue, I have logged out and bac...

420 Views

0 replies

0 likes

  • 420 Views
  • 0 replies
  • 0 likes

Manito abajo a una canción

Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias

Casual Listener

Sin querer le di manito abajo a una cancion que no recuerdo su nombre y ya no puedo escuchar mas musica de ese artista, como puedo hacer para volver a escuchar esa cancion y al artista?. Gracias

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Spotify wont play again after calls / voice messeges iOS 11.2

My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message.The music continues to advance but it is not heard on the cell phone.I have to close the application and reopen it so that it can be heard a...

Casual Listener

My Spotify does not play the music again when I make or receive a call or when I hear or send a voice message. The music continues to advance but it is not heard on the cell phone. I have to close ...

Dward_o

Casual Listener

895 Views

4 replies

1 likes

  • 895 Views
  • 4 replies
  • 1 likes

No Volume control with iPhone X, chromecast, iOS11

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d) It was available with iOS 11 & iPhone 7 Plus.

Regular

Impossible to control volume throught my chromecast, with my iPhone X and iOS11.2 (15C5097d)   It was available with iOS 11 & iPhone 7 Plus. 

Nox79

Regular

2568 Views

4 replies

1 likes

  • 2568 Views
  • 4 replies
  • 1 likes

Ads never play

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotify does the “the next 30 minutes are ad-free thanks ...

Newbie

I use Spotify every week day to and from work (and at work sometimes). Recently I’ve been using it with the integration with Waze. One thing that is annoying is when you hit Spotify from Waze, Spotif...

402 Views

0 replies

0 likes

  • 402 Views
  • 0 replies
  • 0 likes

Spotify Connect on Ipod Touch 3G (IOS 5.1.1)

Hi everyone!Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version of Spotify on my Ipod Touch 3G (IOS 5.1.1). I was disa...

Newbie

Hi everyone! Thanks to https://community.spotify.com/t5/Help-iOS-iPhone-iPad/How-to-get-an-App-compatible-to-older-iOS-versions/td-p/618410/page/2 I was able to install the latest possible version o...

Dekx13

Newbie

3634 Views

1 replies

0 likes

  • 3634 Views
  • 1 replies
  • 0 likes

issue downloading spotify on 4th gen ipod touch

Hi there, I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. when i try to download the app i receive an error telling me ...

Newbie

Hi there,  I'm trying to download spotify onto my 4th gen ipod touch - granted, its an older ipod but still fully functional. my wife has the exact same ipod, and has spotify premium on it. wh...

1236029480

Casual Listener

46862 Views

10 replies

1 likes

  • 46862 Views
  • 10 replies
  • 1 likes

This music it’s grey and it does not play?

This music called “Dona Maria” turned grey and it does not play.the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it does not play.i am connected, so it is not connection i...

Casual Listener

This music called “Dona Maria” turned grey and it does not play. the playlist was set to play it random and, somehow while I was flashing back and forward to it, this music was skipped and now it do...

Gabiirosa

Casual Listener

1348 Views

4 replies

0 likes

  • 1348 Views
  • 4 replies
  • 0 likes

Menu Bar

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s Does anyone know how I get it back as it seriously impairs the functionality of the App

Casual Listener

I have just become a paid user of Spotify in the last 24 hours and in doing so seem to have lost the menu bar down the bottom of my iphone 6s   Does anyone know how I get it back as it serious...

Scotteboy

Casual Listener

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes