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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

36740 Views

40 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102083 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1283 Views

0 replies

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

298821 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125667 Views

19 replies

38 likes

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how to use spotify premium with out app on iphone 4

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore PLEASE HELP

Newbie

i cant find any way to use my account on iphone 4 ios 7.1 as the app is ios 9 and iphone4 dosnt upgrade softwear anymore  PLEASE HELP  

346 Views

0 replies

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Spotify offline mode

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem.

Newbie

I use spotify in ipad mini and my premium account is over. But ı can still listen downloaded music in offline mode . I thing this is a bug and maybe you will fix this problem. 

391 Views

0 replies

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When is Anastasia (original Broadway cast recording) coming out?

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before they run out of tickets. Please respond ASAP

Casual Listener

Hi so Anastasia was released yesterday and I really wanted to listen to it because in a month or so, I'm going to New York and I need to listen to the Anastasia album in case I wanna buy it before th...

neonnath

Newbie

10437 Views

6 replies

18 likes

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Playback problems

Hello Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading the video." Have uninstalled and reinstalled. Rebooted i Pad ...

Casual Listener

Hello   Recently Spotify from my i Pad has stopped playing correctly. Basically it plays 4-5 songs and then it stops showing an error message that says "Playback failed. Please try reloading t...

karlibaba

Casual Listener

808 Views

3 replies

0 likes

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USB Car compatibility

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After the last two updates, I am no longer able to play m...

Newbie

Is anyone else having trouble playing music from Spotify in the car via USB? I have a Kia and I have this feature and love using t because it plays music and charges my phone at the same time. After ...

435 Views

0 replies

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All downloaded songs are not showing when Wifi is not on and there are other issues aswell

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6. Firstly, not all my downloaded songs are showing when I type something into the search bar. For example, I have download a lot of songs from The Be...

Casual Listener

Ever since the most recent Spotity update, my app has been having a lot of issues. I have an Iphone 6.   Firstly, not all my downloaded songs are showing when I type something into the search ...

AliArshad96

Casual Listener

402 Views

1 replies

0 likes

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How do I play just one song on Spotify

Okay so I recently started sharing a family account so I have premium,and sometimes I want to just play one single song and then nothing else after that. But Spotify literally always plays a song after that whether it be from the same playlist or it ...

Newbie

Okay so I recently started sharing a family account so I have premium,and sometimes I want to just play one single song and then nothing else after that. But Spotify literally always plays a song aft...

hslopez

Newbie

13413 Views

2 replies

0 likes

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Link to all playlists for mobile app

I'm looking to house my Spotify playlists within an app as a web view, so that users can scroll through the playlist options. How do I find/create a link that will take users to pull all playlists at once? I have four playlists, total, and need to pr...

Newbie

I'm looking to house my Spotify playlists within an app as a web view, so that users can scroll through the playlist options. How do I find/create a link that will take users to pull all playlists at...

315 Views

0 replies

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Download button missing from Spotify app installed in my IPad (IOS 11.11

After installing the latest IOS update, the Download button has gone missing from my IPad. However, this did not happen to my Iphone7 installed with similar latest IOS. My subscription is Premium level. Tried log out / log in, uninstalled / reinstall...

Newbie

After installing the latest IOS update, the Download button has gone missing from my IPad.  However, this did not happen to my Iphone7 installed with similar latest IOS.   My subscription...

1200 Views

0 replies

10 likes

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New Phone and Local Files from Mac

Dear Spotify Community, I have a bunch of music files synched locally on my Mac with a folder. The files appear on my Mac without any issues. However, on my new phone, when signed into my premium account, the playlist name shows but not every file th...

Casual Listener

Dear Spotify Community,   I have a bunch of music files synched locally on my Mac with a folder. The files appear on my Mac without any issues. However, on my new phone, when signed into my pr...

amitsbajaj

Casual Listener

648 Views

3 replies

0 likes

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Offline Search

Something seems to have changed in a more recent update. When searching while offline, I used to be able to put in an artist name and pull up a long list of every song I have by or featuring them. Now, I only show 4 results of which the artist’s name...

Casual Listener

Something seems to have changed in a more recent update. When searching while offline, I used to be able to put in an artist name and pull up a long list of every song I have by or featuring them. No...

371 Views

0 replies

0 likes

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iPhone 7 - iOS 11.1 can’t log in

Hi, I have just got the new iPhone 7 and installed Spotify, when I get the screen asking to create an account or sign in and I press sign in nothing happens the on screen buttons change slightly to acknowledge that I have pressed it but nothing chang...

Newbie

Hi,   I have just got the new iPhone 7 and installed Spotify, when I get the screen asking to create an account or sign in and I press sign in nothing happens the on screen buttons change slig...

bitbrk

Casual Listener

999 Views

2 replies

1 likes

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Solved!! iPhone App: Do not play album in shuffle mode by default.

In the iPhone app, when you select an album to play, it is played back in shuffle mode by default. This means that if you're not paying attention, you'll inadvertently listen to the tracks of an album order. I don't see anyone good reason why the def...

Music Fan

In the iPhone app, when you select an album to play, it is played back in shuffle mode by default. This means that if you're not paying attention, you'll inadvertently listen to the tracks of an albu...

KrisNorway

Newbie

59082 Views

51 replies

33 likes

default
iphone
shuffle
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Solved!! WHY does repeat button never work?

hi, use spotify, have done for a long time, repeat button is always a problem, it somtimes used to work on pc, but hardly ever on mac, and never on iphone. i just want to repeat a song. why does it not work in a solid reliable fashion? thankyou

Music Fan

hi, use spotify, have done for a long time, repeat button is always a problem, it somtimes used to work on pc, but hardly ever on mac, and never on iphone.    i just want to repeat a so...

Adrianzavala100

Newbie

102350 Views

11 replies

1 likes

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Shuffle on 7 Day Trial

I am using the 7 day Trial for Premium and I notice that it still plays on Shuffle feature. Ain't I suppose to be able to listen to the albums in the order of the songs that is listed? Thanks!

Casual Listener

I am using the 7 day Trial for Premium and I notice that it still plays on Shuffle feature. Ain't I suppose to be able to listen to the albums in the order of the songs that is listed? Thanks!

475 Views

0 replies

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IPhone app

I have a Family premium membership and have added my wife, sent her an invite and she has accepted. When I try to download the spotify app the app store prompts to charge the monthly fee. I already pay the fee monthly. Why can't I install for free? T...

Newbie

I have a Family premium membership and have added my wife, sent her an invite and she has accepted.  When I  try to download the spotify app the app store prompts to charge the monthly fee....

336 Views

0 replies

0 likes

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Local files will not even show on iphone

I have local files that are showing up on my desktop (MacBook Air, updated software) and I am trying ot download the local files onto my iphone (software updated), but the songs will not even show up on the playlist. The songs that are available on S...

Regular

I have local files that are showing up on my desktop (MacBook Air, updated software) and I am trying ot download the local files onto my iphone (software updated), but the songs will not even show up...

447 Views

0 replies

0 likes

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