Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...
Visitor
236667 Views
27 replies
5 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
118024 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
446555 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Visitor
305238 Views
62 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in and out and nothing has happened . My phone restored...
My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in a...
766 Views
0 replies
1 likes
Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The name never popped up so I guessed maybe it's just not on...
Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The ...
3506 Views
0 replies
5 likes
My music is stopping and playing when I do nothing, also Siri will activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?
My music is stopping and playing when I do nothing, also Siri will activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?
390 Views
0 replies
0 likes
somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening
somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening
Casual Listener
736 Views
1 replies
1 likes
Non riesco ad aprire www.spotify.com/riscatto
Non riesco ad aprire www.spotify.com/riscatto
Newbie
674 Views
1 replies
0 likes
Hi, I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if it's set to downloads only (which is how I set mine). It's g...
Hi, I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if ...
Music Fan
691 Views
2 replies
0 likes
I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment on doing on here - Spotify should have fixed that a...
I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment ...
483 Views
0 replies
1 likes
The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when I open Spotify again. Some or all Spotify buttons ...
The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when...
Casual Listener
5729 Views
16 replies
0 likes
Hi everyone, I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go back to the very left until it shows me the menu bar on the lef...
Hi everyone, I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go bac...
Newbie
4602 Views
4 replies
1 likes
My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?
My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?
485 Views
0 replies
0 likes
Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music without it being interrupted.
Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music ...
428 Views
0 replies
0 likes
Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?
Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?
Newbie
19458 Views
7 replies
0 likes
Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en al computadora solo en el cel, se puede resolver?
Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en...
1422 Views
0 replies
5 likes
Dear Spotify, I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available.However, even when I tap on shuffle play, it pop out "You've discovered premier feature". Spotify seem useless to me without premier, not ...
Dear Spotify, I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available. However, even when I tap on shuffle play, it pop out "You've discovered prem...
333 Views
0 replies
0 likes
I know the OS is still on beta but these might still occur on the final release. First bug I encountered is that when music is playing on Spotify and then gets paused by another application or activity, on resume it is muted. I had to force close and...
I know the OS is still on beta but these might still occur on the final release. First bug I encountered is that when music is playing on Spotify and then gets paused by another application ...
Casual Listener
2115 Views
8 replies
2 likes
hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?
hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?
Casual Listener
2304 Views
2 replies
0 likes
For when the compatibility with the iphone x screen?
For when the compatibility with the iphone x screen?
Not applicable
2001 Views
3 replies
3 likes
Hello,I am using an iPhone 7 with iOS 11.1. it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I can see the search results but the app menu at the bottom o...
Hello, I am using an iPhone 7 with iOS 11.1. it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I...
Casual Listener
1299 Views
2 replies
2 likes
I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....
I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....
Community Legend
645 Views
3 replies
0 likes
Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my recent and all time top artist and track. Then I f...
Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my...
Community Legend
1718 Views
4 replies
0 likes
