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iOS (iPhone, iPad)

Get help with Spotify for iOS devices

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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Gigiii

Visitor

230006 Views

53 replies

13 likes

  • 230006 Views
  • 53 replies
  • 13 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

153897 Views

507 replies

108 likes

  • 153897 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

107206 Views

19 replies

38 likes

  • 107206 Views
  • 19 replies
  • 38 likes

New IU Update is not available on my phone

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Newbie

Hey there, I updated my Spotify few days ago and I saw some of my friends they have a new updates which a new IU for their Spotify and I'm quite upset with it can you help me?

Swanny

Community Legend

383 Views

2 replies

0 likes

  • 383 Views
  • 2 replies
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Playing random songs not in the album or playlist

I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix

Newbie

I've been listening to an album but recently it's just been playing random songs that I've never listened to and that are not in the album??? Anyone know what happened or how to fix

369 Views

0 replies

1 likes

  • 369 Views
  • 0 replies
  • 1 likes

Won't play anything in my playlist

I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics.Up until just now, I've never had an issue. I deal with an a...

Newbie

I listen to Spotify when I go to sleep at night. I have a playlist of 500+ songs that are all from different video game and movie soundtracks that are nice and calming and don't have lyrics. Up un...

515 Views

0 replies

0 likes

  • 515 Views
  • 0 replies
  • 0 likes

Deleting recent played albums/songs

How can I delete a whole list of recently played songs/albums?now I can only tick them off one by onecan you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..

Newbie

How can I delete a whole list of recently played songs/albums? now I can only tick them off one by one can you switch that 'recently played' list off anywhere?? Nothing found in Settings so far..

308 Views

0 replies

0 likes

  • 308 Views
  • 0 replies
  • 0 likes

Do I have to have my iTunes library saved on my phone to have the songs and playlists listed?

Hi, I hope this is the right place to ask this, I really need an answer.I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space!Do I have to have all my songs synced to my phone with iTunes in orde...

Visitor

Hi, I hope this is the right place to ask this, I really need an answer. I recently upgraded from "iPhone 6S 64gb" to "iPhone 7S plus 32gb" and I'm struggling with the lack of space! Do I have to h...

522 Views

0 replies

0 likes

iPhone 7S plus
itunes
space
storage
  • 522 Views
  • 0 replies
  • 0 likes

Limite de downloads

Possuo conta premium e tenho limite de downloads de musicas por qualMotivo?

Newbie

Possuo conta premium e tenho limite de downloads de musicas por qual Motivo?

Nunoviviani

Newbie

807 Views

1 replies

2 likes

  • 807 Views
  • 1 replies
  • 2 likes

Músicas indisponíveis

Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?

Newbie

Oi, estou com um problema... 8 músicas de um álbum fica aparecendo como indisponível e eu não consigo sincronizar as músicas do computador no iPhone. Como eu resolvo esses problemas?

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Problem with Bluetooth car

As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.

Newbie

As soon as iPhone 5 connects to the car Spotify stops playing and can't start to play again. It's a renault kadjar 2015.

579 Views

0 replies

0 likes

  • 579 Views
  • 0 replies
  • 0 likes

Spotify will not search.

Whenever I open my spotify on my iPhone 7, I search and choose the songs I want to listen to. A few minutes later, I try searching for other songs, and spotify will keep looking, and find nothing. So I close the app, re-open it, and then search for t...

Newbie

Whenever I open my spotify on my iPhone 7, I search and choose the songs I want to listen to.  A few minutes later, I try searching for other songs, and spotify will keep looking, and find nothi...

164 Views

0 replies

0 likes

  • 164 Views
  • 0 replies
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Spotify takes so long to download songs?

My spotify has been taking so long to download songs, I have removed all offline devices and deleted the Spotify app. Ive tried downloading it on my iPad and iPhone and even on an Android phone to check if everything was all right. Im well aware its ...

Newbie

My spotify has been taking so long to download songs, I have removed all offline devices and deleted the Spotify app. Ive tried downloading it on my iPad and iPhone and even on an Android phone to ch...

5207 Views

0 replies

8 likes

  • 5207 Views
  • 0 replies
  • 8 likes

Downloaded songs are gone

Hi everyone.I'm using spotify for almost 4 years. I download my favourite songs regularly but I have a huge problem. Maybe 3 times this happened to me. My problem is that my downloaded songs are getting deleting on my list. The songs appear on list b...

Casual Listener

Hi everyone.I'm using spotify for almost 4 years. I download my favourite songs regularly but I have a huge problem. Maybe 3 times this happened to me. My problem is that my downloaded songs are gett...

Dilay1

Casual Listener

418 Views

2 replies

1 likes

  • 418 Views
  • 2 replies
  • 1 likes

Soundhound list to spotify

Hello, I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Soundhound playlist in spotify... I already tried https://communi...

Newbie

Hello,   I have almost 200 results in my soundhound file. I started the connection towards spotify, but only songs that I searched AFTER the connection towards spotify are updated to the Sound...

whjacq

Casual Listener

1632 Views

1 replies

1 likes

  • 1632 Views
  • 1 replies
  • 1 likes

Playback bug; always goes back to start the first song

I have a couple folders with playlists. Many times when starting to listen, the list starts playing the first on the list on repeat. I use iPad and iPhone to listen and the issue seems to be on both. I've deleted the playlist couple of times but it s...

Casual Listener

I have a couple folders with playlists. Many times when starting to listen, the list starts playing the first on the list on repeat. I use iPad and iPhone to listen and the issue seems to be on both....

220 Views

0 replies

0 likes

  • 220 Views
  • 0 replies
  • 0 likes

Music playback

I've recently updated Spotify to the newest available version for iOS, and have noticed that when playing back music, at the end of the current track, it stops playing until I manually switch the track to the next one in queue instead of playing thro...

Newbie

I've recently updated Spotify to the newest available version for iOS, and have noticed that when playing back music, at the end of the current track, it stops playing until I manually switch the tra...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

Song will download onto iPhone but it cannot be played?

I have been having so much trouble on this. I have been trying to add a song I bought off of iTunes onto my Spotify mobile app. I have tried downloading it while it is playing on my computer through my phone (it usually works); however, i switch to l...

Newbie

I have been having so much trouble on this. I have been trying to add a song I bought off of iTunes onto my Spotify mobile app. I have tried downloading it while it is playing on my computer through ...

276 Views

0 replies

0 likes

  • 276 Views
  • 0 replies
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Just a question

Is this new playlist look Exclusive on Today's Top hits or this will be on all playlists (including user created playlists) in the future? Just curious... because the new look is pretty awesome.

Newbie

Is this new playlist look Exclusive on Today's Top hits or this will be on all playlists (including user created playlists) in the future? Just curious... because the new look is pretty awesome.

Maxim

Spotify Star

234 Views

1 replies

0 likes

  • 234 Views
  • 1 replies
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Running Mix BPM is Incorrect

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature. I just wanted to point out a bug related to the song's actual tempo. I'm not...

Newbie

Recently I started running again, and love the Running Mix and ability to run with tempo matched songs. It helps a lot with setting my pace, and it's really a great feature.   I just wanted to...

katemusic

Visitor

3695 Views

6 replies

6 likes

BPM
iOS
running mix
  • 3695 Views
  • 6 replies
  • 6 likes

Local playlist won't sync from my laptop to my iPhone

I have two playlists full of local songs. One of them has been working perfectly but this second playlist I just created will show up on my phone but only have 2 out of the 46 songs in the playlist. I have already uninstalled and reinstalled on both ...

Casual Listener

I have two playlists full of local songs. One of them has been working perfectly but this second playlist I just created will show up on my phone but only have 2 out of the 46 songs in the playlist. ...

221 Views

0 replies

0 likes

  • 221 Views
  • 0 replies
  • 0 likes

Solved!! Spotify running has disappeared

It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??

Newbie

It seems that with the last update of the app on IOS, "Spotify running" has disappeared, i mean the possibility to set a tempo for running by hearing an automatic choosen playlist. For you also ??

NiekVI

Casual Listener

1643 Views

1 replies

2 likes

  • 1643 Views
  • 1 replies
  • 2 likes