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Solved!! Spotify randomly stops music

Hi! So I just recently started having this problem. I use an iOS device with a free plan and I was listening to music when after a few songs, the music would stop and I would need to go back in to Spotify and restart my playlist. I tried deleting the...

Casual Listener

garfieldshapedbong

Visitor

241071 Views

27 replies

5 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

pkrpmusic

Newbie

123515 Views

119 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2893 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

AvaTilley

Visitor

307277 Views

62 replies

16 likes

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  • 62 replies
  • 16 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

131761 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Cant search for music on IOS APP

Whenever i try and search for any music that isn't online, or even click on a playlist or browse or radio, i get the message: "An error occured"

Newbie

Whenever i try and search for any music that isn't online, or even click on a playlist or browse or radio, i get the message: "An error occured"

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
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IOS 11 Bugs

Ever since I've updated to IOS 11 I've had various bugs that have been very very frustrating to deal with:1. When a notification (that slides into view from the top) from another app shows up, spotify pauses itself. After spotify pauses itself follow...

Visitor

Ever since I've updated to IOS 11 I've had various bugs that have been very very frustrating to deal with: 1. When a notification (that slides into view from the top) from another app shows up, spot...

user-removed

Not applicable

1008 Views

1 replies

1 likes

  • 1008 Views
  • 1 replies
  • 1 likes

Playback issues after getting a call on iOS 11.2

I have noticed recently that when I receive a phone call or watch a video and then try returning back to spotify, the app would state the music is playing however no sound until I force a quit on the Spotify App. It's quite annoying, anyone else expe...

Newbie

I have noticed recently that when I receive a phone call or watch a video and then try returning back to spotify, the app would state the music is playing however no sound until I force a quit on the...

iamtito

Newbie

2295 Views

8 replies

6 likes

  • 2295 Views
  • 8 replies
  • 6 likes

Automatic change of playlist

My app automatically changes the playlist... how can I avoid it??

Newbie

My app automatically changes the playlist... how can I avoid it??

427 Views

0 replies

0 likes

  • 427 Views
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Spotify Premium sound quality issues - 320 kbps "equivalent" not equivalent to 320 kbps at all

Hi, I use spotify premium, set to "extreme" quality (always have). So far I have used it to stream music to my AirPlay speakers for background music listening. Everything was fine and I did not detect problems with quality (would be difficult with Ai...

Casual Listener

Hi,   I use spotify premium, set to "extreme" quality (always have). So far I have used it to stream music to my AirPlay speakers for background music listening. Everything was fine and I di...

jaden425

Newbie

38205 Views

17 replies

4 likes

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  • 17 replies
  • 4 likes

Superuser Contribution iOS 8 Support Announcement

Hey everyone, the Spotify Community team here. This week we're announcing that we will no longer support iOS 8 as a platform. The new version of Spotify on iOS (8.4.27) is the first iOS9+ release for Spotify. We always take deprecating platform versi...

Spotify

Hey everyone, the Spotify Community team here.   This week we're announcing that we will no longer support iOS 8 as a platform.  The new version of Spotify on iOS (8.4.27) is the firs...

4478 Views

0 replies

3 likes

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Superuser Contribution [iOS][Discover] Restore Touch Preview on iOS App

Hello @ all, i downloaded a few tracks on my iphone. Now i´m trying to delete them permently. The only way i find is to switch of the "download" button but that won´t finally delete the track from my device.What can i do, exept delete the app complet...

Newbie

Hello @ all,   i downloaded a few tracks on my iphone. Now i´m trying to delete them permently. The only way i find is to switch of the "download" button but that won´t finally delete the trac...

Jack

Roadie

847 Views

1 replies

0 likes

downloaded
iOS
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Superuser Contribution Favoriting on Daily Mix

From the time between last year and this year my music taste has drastically changed and today I deleted most of the songs in my library. When I used to like my old music I would favorite things on the daily mix so I was wondering if my daily mixes w...

Newbie

From the time between last year and this year my music taste has drastically changed and today I deleted most of the songs in my library. When I used to like my old music I would favorite things on t...

Jack

Roadie

626 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution App Extremely Slow to Load Offline Songs

I Have premium, and have about 1000 songs downloaded for offline use. I haven't added a large number of songs recently, but whenever i go to "Your Library > Songs", I get the spinning green circle for upwards of a minute before I can view my songs. I...

Newbie

I Have premium, and have about 1000 songs downloaded for offline use. I haven't added a large number of songs recently, but whenever i go to "Your Library > Songs", I get the spinning green circle...

Jack

Roadie

3862 Views

1 replies

1 likes

  • 3862 Views
  • 1 replies
  • 1 likes

Song Unavailable (You can still start radio based on this artist)

Some songs saved in my phone suddenly became unavailable and you can see that the title has been grayed out. If you tap it, it tells you that it is unavailable but you can still start the radio. This has also happened on my computer. I've also notice...

Casual Listener

Some songs saved in my phone suddenly became unavailable and you can see that the title has been grayed out. If you tap it, it tells you that it is unavailable but you can still start the radio. This...

EissSyarif

Newbie

16478 Views

2 replies

2 likes

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  • 2 replies
  • 2 likes

Honda HandsFreeLink NEXT/PREVIOUS buttons not working iOS 11.1.1

Ever since the iOS 11 update, I can no longer change the tracks on the streering wheel by using the NEXT/PREVIOUS buttons. I have an iPhone 7. Anyone else having the same issue/

Casual Listener

Ever since the iOS 11 update, I can no longer change the tracks on the streering wheel by using the NEXT/PREVIOUS buttons. I have an iPhone 7. Anyone else having the same issue/

avi8or

Casual Listener

951 Views

2 replies

0 likes

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  • 2 replies
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Inbjudan premium familj

Jag har skickat inbjudan till premium familj men en familjemedlemmarna får inte inbjudan i sin mail. Hur ska jag göra?

Newbie

Jag har skickat inbjudan till premium familj men en familjemedlemmarna får inte inbjudan i sin mail. Hur ska jag göra?

MakeMyDay

Newbie

2773 Views

5 replies

1 likes

  • 2773 Views
  • 5 replies
  • 1 likes

Superuser Contribution Premium on Macbook but free account Iphone

I have premium (family account) and it works on both my Iphone and Macbook. I tried adding 2 of my family members and it works on their laptop but it says they have a free account on their iphone. We tried deleting the app on their phone and sending ...

Casual Listener

I have premium (family account) and it works on both my Iphone and Macbook. I tried adding 2 of my family members and it works on their laptop but it says they have a free account on their iphone. We...

cheunce

Spotify Legend

987 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

playlist from itunes to spotify help

Hi there, I know i can import my itunes playlist into spotify, but it only allow me to play local files related to this playlist.What i really want is to import my itunes plylist into a spotify streaming playlist, so all the local files will be repla...

Newbie

Hi there,   I know i can import my itunes playlist into spotify, but it only allow me to play local files related to this playlist. What i really want is to import my itunes plylist into a sp...

406 Views

0 replies

0 likes

  • 406 Views
  • 0 replies
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Higher quality streaming = more battery drain?

Curious cause i’m Of the opinion that the higher the quality of streaming, the more the data from your phone downloads to play. Yes I do stream consistently on the “extreme” option. I’m also using an iPhone 7 Plus on iOS 11.

Casual Listener

Curious cause i’m Of the opinion that the higher the quality of streaming, the more the data from your phone downloads to play. Yes I do stream consistently on the “extreme” option. I’m also using an...

1891 Views

0 replies

0 likes

iOS
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  • 0 likes

My main device( iphone) is in offline mode. Please remove other phones

Hello, can you please help me? I dont have my old phones and i cant register my ios mobile to listen music. Please removes the other devices( expect not pc).

Newbie

Hello, can you please help me? I dont have my old phones and i cant register my ios mobile to listen music. Please removes the other devices( expect not pc).

349 Views

0 replies

0 likes

  • 349 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't download on my iPhone

I had spotify on my phone but deleted it by mistake and I've tried 15 times to download it again and it won't download. Help please. I love Spotify normally.

Newbie

I had spotify on my phone but deleted it by mistake and I've tried 15 times to download it again and it won't download. Help please. I love Spotify normally. 

krlars

Casual Listener

635 Views

2 replies

1 likes

  • 635 Views
  • 2 replies
  • 1 likes

Not able to login to app on Iphone 7plus

I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix this? Thanks!

Casual Listener

I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix th...

SamanthaT

Newbie

2788 Views

7 replies

0 likes

  • 2788 Views
  • 7 replies
  • 0 likes

Spotify won’t download on my phone

I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...

Casual Listener

I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes