Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
45729 Views
44 replies
10 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Visitor
112567 Views
116 replies
13 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
441412 Views
130 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
303356 Views
61 replies
16 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I have premium (family account) and it works on both my Iphone and Macbook. I tried adding 2 of my family members and it works on their laptop but it says they have a free account on their iphone. We tried deleting the app on their phone and sending ...
I have premium (family account) and it works on both my Iphone and Macbook. I tried adding 2 of my family members and it works on their laptop but it says they have a free account on their iphone. We...
Spotify Legend
965 Views
3 replies
0 likes
Hi there, I know i can import my itunes playlist into spotify, but it only allow me to play local files related to this playlist.What i really want is to import my itunes plylist into a spotify streaming playlist, so all the local files will be repla...
Hi there, I know i can import my itunes playlist into spotify, but it only allow me to play local files related to this playlist. What i really want is to import my itunes plylist into a sp...
404 Views
0 replies
0 likes
Curious cause i’m Of the opinion that the higher the quality of streaming, the more the data from your phone downloads to play. Yes I do stream consistently on the “extreme” option. I’m also using an iPhone 7 Plus on iOS 11.
Curious cause i’m Of the opinion that the higher the quality of streaming, the more the data from your phone downloads to play. Yes I do stream consistently on the “extreme” option. I’m also using an...
1874 Views
0 replies
0 likes
My inner OCD is going insane
My inner OCD is going insane
Not applicable
827 Views
2 replies
1 likes
Hello, can you please help me? I dont have my old phones and i cant register my ios mobile to listen music. Please removes the other devices( expect not pc).
Hello, can you please help me? I dont have my old phones and i cant register my ios mobile to listen music. Please removes the other devices( expect not pc).
343 Views
0 replies
0 likes
I had spotify on my phone but deleted it by mistake and I've tried 15 times to download it again and it won't download. Help please. I love Spotify normally.
I had spotify on my phone but deleted it by mistake and I've tried 15 times to download it again and it won't download. Help please. I love Spotify normally.
Casual Listener
623 Views
2 replies
1 likes
I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix this? Thanks!
I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix th...
Newbie
2760 Views
7 replies
0 likes
I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...
I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...
331 Views
0 replies
0 likes
Hey, I have Spotify premium, and sometimes on certain playlists that I’ve downloaded, songs won’t play, and they won’t go to the next song, the music will stop at 1 second left. I’ve tried logging out, restarting my phone, and deleting the app. Pleas...
Hey, I have Spotify premium, and sometimes on certain playlists that I’ve downloaded, songs won’t play, and they won’t go to the next song, the music will stop at 1 second left. I’ve tried logging ou...
589 Views
0 replies
0 likes
Is there a way to move music from my saved songs into a playlist without selecting them one by one? I have a lot of music to move and that would take a very long time.
Is there a way to move music from my saved songs into a playlist without selecting them one by one? I have a lot of music to move and that would take a very long time.
Casual Listener
781 Views
2 replies
0 likes
I recently bought songs from itunes that weren't available on spotify. They appeared instantly in my "local files" section on my spotify and I added them to a playlist. I then dowloaded the playlist on my computer so I could listen offline. When I go...
I recently bought songs from itunes that weren't available on spotify. They appeared instantly in my "local files" section on my spotify and I added them to a playlist. I then dowloaded the playlist ...
630 Views
0 replies
1 likes
Hi folksI have a pretty simple question - how do you save albums, and sync them across all devices?For example I've saved Album A to my PC, but it isn't syncing to be saved on my iPhone. I'd like all devices to have the same albums saved, without hav...
Hi folks I have a pretty simple question - how do you save albums, and sync them across all devices? For example I've saved Album A to my PC, but it isn't syncing to be saved on my iPhone. I'd ...
684 Views
0 replies
1 likes
Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an average of 15 minutes, but sometimes right after t...
Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an...
Newbie
3854 Views
2 replies
2 likes
These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device is offline and it is not. I have turned off my wifi,...
These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device i...
1179 Views
0 replies
0 likes
Hi! When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri, etc. , what’s ok. But when i turn off siri, YouTube video has ended, etc. Music won’t play - playback position bar is moving, but I can’t hear an...
Hi! When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri, etc. , what’s ok. But when i turn off siri, YouTube video has ended, etc. M...
487 Views
0 replies
0 likes
We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD .I deleted the app and loaded it again - didnt change anything - hope ...
We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD . I deleted the ap...
403 Views
0 replies
0 likes
I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why
I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why
517 Views
0 replies
0 likes
I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?
I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?
Composer
415 Views
1 replies
0 likes
My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in and out and nothing has happened . My phone restored...
My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in a...
762 Views
0 replies
1 likes
Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The name never popped up so I guessed maybe it's just not on...
Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The ...
3500 Views
0 replies
5 likes
