Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Spotify for iOS devices
On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...
Visitor
30417 Views
40 replies
9 likes
PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...
Newbie
94964 Views
115 replies
12 likes
We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...
I don’t want to listen to music that’s not in my playlist
Visitor
424521 Views
129 replies
27 likes
Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option
Newbie
293751 Views
60 replies
15 likes
It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...
I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.
I was playing a song in my playlist when suddenly it switches to a different song, keep in mind my hand was no where near my phone and i had no skips.
314 Views
0 replies
0 likes
I added them onto my laptop and get them to play there. I put them in a playlist, saved it offline there, then on my phone app I went to the playlists section and it appears there, but there are no songs so therefore no button to save it offline. Hel...
I added them onto my laptop and get them to play there. I put them in a playlist, saved it offline there, then on my phone app I went to the playlists section and it appears there, but there are no s...
328 Views
0 replies
0 likes
The Now playing bar does not work when playing certain playlists. First picture (Beautiful Girls is playing, but no bar) Second picture (play bar showing) Can anyone help? Thanks.
The Now playing bar does not work when playing certain playlists. First picture (Beautiful Girls is playing, but no bar) Second picture (play bar showing) Can a...
272 Views
0 replies
0 likes
Hello, My name is Sean. I recently added songs onto my local files because spotify doesn't provide some old albums from Chance The Rapper. So I downloaded Acid Rap onto local files a week ago and it works fine. I did the same process for Childish Gam...
Hello, My name is Sean. I recently added songs onto my local files because spotify doesn't provide some old albums from Chance The Rapper. So I downloaded Acid Rap onto local files a week ag...
Casual Listener
743 Views
2 replies
0 likes
Since the latest update my ipohone 7 has done today the app no longer works with my BMW connected drive. The car knows the phone is plugged in and there is appa available but wont show spoify. Is this going to be a reoccuring thing everytime theres a...
Since the latest update my ipohone 7 has done today the app no longer works with my BMW connected drive. The car knows the phone is plugged in and there is appa available but wont show spoify. Is thi...
562 Views
0 replies
0 likes
First of all, if I just hit the big shuffle button, it doesn't shuffle ever. It picks a random song and then starts playing in order. Second, if I go to the play queue, the weirdest thing happens. I hit the crossed arrows to indicate I want to shuffl...
First of all, if I just hit the big shuffle button, it doesn't shuffle ever. It picks a random song and then starts playing in order. Second, if I go to the play queue, the weirdest thing ha...
391 Views
0 replies
0 likes
My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.
My music will pause and show the play button for no reason and it always happens at random and no one else is using my Spotify. I dont know how to fix it.
Roadie
1801 Views
1 replies
0 likes
Just switched to iPhone X, local files not showing up in my playlists on my phone even though it plays on my PC app, although the artist is greyed out. I have the song added to the playlist on my PC spotify app and it does numerically show that there...
Just switched to iPhone X, local files not showing up in my playlists on my phone even though it plays on my PC app, although the artist is greyed out. I have the song added to the playlist on my PC ...
Roadie
759 Views
1 replies
1 likes
I have the official MP3s for Brand New - Science Fiction (2017). Spotify has this album here: https://open.spotify.com/album/0CuR6Mppen7l6GRFwzNJbl Since I can only save 3333 Spotify songs offline, I have been importing (as "Local Files") all of the ...
I have the official MP3s for Brand New - Science Fiction (2017). Spotify has this album here: https://open.spotify.com/album/0CuR6Mppen7l6GRFwzNJbl Since I can only save 333...
388 Views
0 replies
0 likes
Holatengo un problema con mi Spotify, al reproducir un playlist (al menos con 4listas que tengo está pasando esto) la app debería mostrarme en la parte inferior la canción que está tocando pero no lo está haciendo, al bloquear el teléfono no aparece ...
Hola tengo un problema con mi Spotify, al reproducir un playlist (al menos con 4listas que tengo está pasando esto) la app debería mostrarme en la parte inferior la canción que está tocando pero no ...
344 Views
0 replies
0 likes
The audio randomly stops but the when I look in the app apparently it’s still playing! To fix the issues I have close the app and restart it to get it to work. It’s stops on Monday retry mich every second track I play
The audio randomly stops but the when I look in the app apparently it’s still playing! To fix the issues I have close the app and restart it to get it to work. It’s stops on Monday retry mich every s...
Roadie
651 Views
1 replies
0 likes
So i had the brilliant idea of making my friend a mixtape for her birthday and presenting it in a physical CD case, with a playlist cover on the front and the spotify code image on the back of the case. I have already designed and set a cover for the...
So i had the brilliant idea of making my friend a mixtape for her birthday and presenting it in a physical CD case, with a playlist cover on the front and the spotify code image on the back of the ca...
Roadie
5644 Views
1 replies
0 likes
Hi, recently I stated using the Running feature. I run at the same pace every time (160 bpm) and when I choose "Recommended for you" playlist it always (and I mean always) starts playing a set of about 7-10 same songs (in the same order actually) aft...
Hi, recently I stated using the Running feature. I run at the same pace every time (160 bpm) and when I choose "Recommended for you" playlist it always (and I mean always) starts playing a set of abo...
Newbie
2674 Views
7 replies
2 likes
I would like to add custom artwork in for the main image associated with the playlist. The only problem I have is that I don't know how to do so. Spotify would have to access the users photos to achieve this but, I think it is doable.
I would like to add custom artwork in for the main image associated with the playlist. The only problem I have is that I don't know how to do so. Spotify would have to access the users photos to achi...
Newbie
45394 Views
33 replies
24 likes
I just recently made the switch to the iPhone X and have had some connection issues while attempting to connect via WiFi. There isn’t any issues while using my phones data connection, but I’m working overseas and often WiFi connection is a lot more c...
I just recently made the switch to the iPhone X and have had some connection issues while attempting to connect via WiFi. There isn’t any issues while using my phones data connection, but I’m working...
1246 Views
0 replies
2 likes
So recently on my Spotify I have the unlimited version and certain songs just won’t play anymore at first they start playing and then they’ll just stop and when I go back to restart the song or try to click on it it won’t play at all I don’t know how...
So recently on my Spotify I have the unlimited version and certain songs just won’t play anymore at first they start playing and then they’ll just stop and when I go back to restart the song or try t...
726 Views
0 replies
0 likes
Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time
Spotify is not playing the band I want to when i hit shuffle play but instead goes to differant bands almost every time
311 Views
0 replies
0 likes
I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in the car. However when I see the playlist on my phone ...
I bought Taylor Swift's album from iTunes, it's fully legal and i've paid for it. I put the local files onto my desktop spotify but I wanted to sync the music to my phone so that I could listen in th...
Newbie
1548 Views
1 replies
0 likes
I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.
I haven't been able to use Spotify on my iPhone and iPad for weeks now. Every time I launch the app it kills the wifi connection for all other devices on the network.
Casual Listener
8985 Views
20 replies
0 likes
Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song in my library and add it to a playlist, it takes double space in my phone. Is there a way to have a song in a playlist and in the li...
Hallo! I hope someone can help. If i just add a song to a playlist, i cannot find It in my library. If i store a song in my library and add it to a playlist, it takes double space in my phone. ...
528 Views
0 replies
0 likes
