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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30446 Views

40 replies

9 likes

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  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95013 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

990 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293768 Views

60 replies

15 likes

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  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123717 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Repeat button keeps getting turned on

somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening

Roadie

somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening

tommy1rx

Casual Listener

688 Views

1 replies

1 likes

  • 688 Views
  • 1 replies
  • 1 likes

spotify italia

Non riesco ad aprire www.spotify.com/riscatto

Newbie

Non riesco ad aprire www.spotify.com/riscatto

sc862

Newbie

644 Views

1 replies

0 likes

  • 644 Views
  • 1 replies
  • 0 likes

iPhone App keeps switching Playlist Filter

Hi, I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if it's set to downloads only (which is how I set mine). It's g...

Music Fan

Hi,   I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if ...

DanielBK

Music Fan

654 Views

2 replies

0 likes

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  • 2 replies
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Shuffle Play

I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment on doing on here - Spotify should have fixed that a...

Casual Listener

I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment ...

455 Views

0 replies

1 likes

  • 455 Views
  • 0 replies
  • 1 likes

BMW Connected Drive iPhone 6 reconnect issues

The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when I open Spotify again. Some or all Spotify buttons ...

Casual Listener

The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when...

nrjs_s

Casual Listener

5508 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes

Bottom menu bar missing

Hi everyone, I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go back to the very left until it shows me the menu bar on the lef...

Newbie

Hi everyone,   I am using the spotify app on my iPhone 6s. All my friends using spotify on their iOS devices have the menu bar shown at the bottom of the screen. On my device, I have to go bac...

Kelsea57

Newbie

4397 Views

4 replies

1 likes

  • 4397 Views
  • 4 replies
  • 1 likes

iPhone X screen

My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?

Newbie

My Spotify isn’t using the full screen despite the app saying it’s had an update to optimise iPhone X. What to do?

458 Views

0 replies

0 likes

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spotify pauses on its own

Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music without it being interrupted.

Newbie

Whenever I'm chilling listening to music(iPhone 7+), the music will pause even though my phone is off. I play it and it pauses ten seconds later. It's making me angry because I can't listen to music ...

405 Views

0 replies

0 likes

  • 405 Views
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Solved!! Spotify doesn't stay logged in

Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?

Casual Listener

Whenever I turn my iPhone 6S+ back on, Spotify makes me log in. Is this normal?

pvincent

Newbie

18898 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Me salta la canción

Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en al computadora solo en el cel, se puede resolver?

Newbie

Hola, hace unos dias queria oir una de mis canciones favoritas en mi celular pero la brinca, como cuando quitan la canción, esta en una de mis listas tambien guardada, lo curioso es que no me pasa en...

1373 Views

0 replies

5 likes

  • 1373 Views
  • 0 replies
  • 5 likes

Can't even listen to any music with Shuffle Play

Dear Spotify, I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available.However, even when I tap on shuffle play, it pop out "You've discovered premier feature". Spotify seem useless to me without premier, not ...

Newbie

Dear Spotify,   I have subscribe to normal spotify on my iPhone and I heard that shuffle play should be available. However, even when I tap on shuffle play, it pop out "You've discovered prem...

310 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Bugs on iOS 11.2 beta 2

I know the OS is still on beta but these might still occur on the final release. First bug I encountered is that when music is playing on Spotify and then gets paused by another application or activity, on resume it is muted. I had to force close and...

Casual Listener

I know the OS is still on beta but these might still occur on the final release.   First bug I encountered is that when music is playing on Spotify and then gets paused by another application ...

nicolemartel486

Casual Listener

1939 Views

8 replies

2 likes

  • 1939 Views
  • 8 replies
  • 2 likes

Premium on my iPhone 7 Plus

 hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?

Newbie

 hi I’m trying to get premium on my iPhone 7 Plus but I don’t know how ?

BHMusic

Casual Listener

2264 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

iphone x screen

For when the compatibility with the iphone x screen?

Newbie

For when the compatibility with the iphone x screen?

user-removed

Not applicable

1906 Views

3 replies

3 likes

  • 1906 Views
  • 3 replies
  • 3 likes

App menu disappears after search

Hello,I am using an iPhone 7 with iOS 11.1. it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I can see the search results but the app menu at the bottom o...

Casual Listener

Hello, I am using an iPhone 7 with iOS 11.1.  it seems there is a bug in the last version of Spotify. When I use the search tab to find a song, go to another app and then go back to Spotify, I...

fademar

Casual Listener

1230 Views

2 replies

2 likes

Bug iOS
Menu iOS iPhone app
  • 1230 Views
  • 2 replies
  • 2 likes

Erase current Queue from my IPhone

I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....

Casual Listener

I do not want a Fleetwood Mac song to play after every song when I am listening to an album on my IPhone....

Bethany_Dawn

Community Legend

602 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Checking full listening history on iOS

Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my recent and all time top artist and track. Then I f...

Casual Listener

Hi, so I used two websites to check my listening history on Spotify. I used Spotify.me which shows how many minutes Ive been listening for but only for a few days until it resets. It also shows me my...

Bethany_Dawn

Community Legend

1599 Views

4 replies

0 likes

  • 1599 Views
  • 4 replies
  • 0 likes

Spotify not under "subscriptions" in iPhone settings

I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!

Casual Listener

I keep reading that you can get premium with iTunes gift cards if you go to setting and manage subscriptions, but when I go to subscriptions, Spotify isn't there!!! Why?!?! Help!!!!

Bethany_Dawn

Community Legend

1474 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Only 1st 5 or 10 seconds of songs are playing

I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help

Newbie

I am trying to play songs on iPhone and only first 5 or 10 seconds are playing. Song then stops. Please help

382 Views

0 replies

0 likes

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Offline need help iPhone 7

I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line.

Newbie

I can’t play any song on my Spotify and I have till the 27th of November until it ends and it won’t let me play anything it keep saying off line. 

261 Views

0 replies

0 likes

  • 261 Views
  • 0 replies
  • 0 likes