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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

36923 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102400 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1295 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299039 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125735 Views

19 replies

38 likes

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Not able to login to app on Iphone 7plus

I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix this? Thanks!

Casual Listener

I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix th...

SamanthaT

Newbie

2726 Views

7 replies

0 likes

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Spotify won’t download on my phone

I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...

Casual Listener

I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...

326 Views

0 replies

0 likes

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Wont play next song even if the song is downloaded

Hey, I have Spotify premium, and sometimes on certain playlists that I’ve downloaded, songs won’t play, and they won’t go to the next song, the music will stop at 1 second left. I’ve tried logging out, restarting my phone, and deleting the app. Pleas...

Newbie

Hey, I have Spotify premium, and sometimes on certain playlists that I’ve downloaded, songs won’t play, and they won’t go to the next song, the music will stop at 1 second left. I’ve tried logging ou...

573 Views

0 replies

0 likes

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Solved!! Saved music to playlist

Is there a way to move music from my saved songs into a playlist without selecting them one by one? I have a lot of music to move and that would take a very long time.

Newbie

Is there a way to move music from my saved songs into a playlist without selecting them one by one? I have a lot of music to move and that would take a very long time. 

mbpiot99

Casual Listener

767 Views

2 replies

0 likes

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Cannot play local files on my iphone, they don't even show up

I recently bought songs from itunes that weren't available on spotify. They appeared instantly in my "local files" section on my spotify and I added them to a playlist. I then dowloaded the playlist on my computer so I could listen offline. When I go...

Casual Listener

I recently bought songs from itunes that weren't available on spotify. They appeared instantly in my "local files" section on my spotify and I added them to a playlist. I then dowloaded the playlist ...

611 Views

0 replies

1 likes

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Syncing Saved Albums across all devices

Hi folksI have a pretty simple question - how do you save albums, and sync them across all devices?For example I've saved Album A to my PC, but it isn't syncing to be saved on my iPhone. I'd like all devices to have the same albums saved, without hav...

Newbie

Hi folks I have a pretty simple question - how do you save albums, and sync them across all devices? For example I've saved Album A to my PC, but it isn't syncing to be saved on my iPhone. I'd ...

657 Views

0 replies

1 likes

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30 minutes of ad-free music still not working?

Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an average of 15 minutes, but sometimes right after t...

Casual Listener

Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an...

Galatians1v3-5

Newbie

3827 Views

2 replies

2 likes

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An error occurred...

These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device is offline and it is not. I have turned off my wifi,...

Newbie

These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device i...

1167 Views

0 replies

0 likes

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Spotify doesn’t contiune music

Hi! When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri, etc. , what’s ok. But when i turn off siri, YouTube video has ended, etc. Music won’t play - playback position bar is moving, but I can’t hear an...

Newbie

Hi!  When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri,  etc. , what’s ok. But when i turn off siri, YouTube  video has ended, etc. M...

474 Views

0 replies

0 likes

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Playlist listing not readable - after reload to new phone

We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD .I deleted the app and loaded it again - didnt change anything - hope ...

Newbie

We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD . I deleted the ap...

392 Views

0 replies

0 likes

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finding synced local files on IOS

I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why

Casual Listener

I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why

501 Views

0 replies

0 likes

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Add

I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?

Newbie

I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?

Jollof

Composer

401 Views

1 replies

0 likes

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Skipping songs, pausing, fast forwarding, stopping and starting again on the iPhone 6

My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in and out and nothing has happened . My phone restored...

Newbie

My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in a...

749 Views

0 replies

1 likes

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Song: New Perspective by P!ATD unavaliable?

Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The name never popped up so I guessed maybe it's just not on...

Newbie

Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The ...

3484 Views

0 replies

5 likes

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My music stopping

My music is stopping and playing when I do nothing, also Siri will activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?

Newbie

My music is stopping and playing when I do nothing, also Siri will  activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?

376 Views

0 replies

0 likes

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Repeat button keeps getting turned on

somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening

Roadie

somehow the repeat function keeps getting turned on even though I never use it or ever touch that part of the screen. I have deleted and downloaded the app again and it is still happening

tommy1rx

Casual Listener

705 Views

1 replies

1 likes

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  • 1 replies
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spotify italia

Non riesco ad aprire www.spotify.com/riscatto

Newbie

Non riesco ad aprire www.spotify.com/riscatto

sc862

Newbie

663 Views

1 replies

0 likes

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  • 1 replies
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iPhone App keeps switching Playlist Filter

Hi, I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if it's set to downloads only (which is how I set mine). It's g...

Music Fan

Hi,   I've noticed for the past week that when using Spotify on my iPhone, the playlist filter keeps switching automatically back and forth from downloaded playlists to all playlists, even if ...

DanielBK

Music Fan

669 Views

2 replies

0 likes

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Shuffle Play

I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment on doing on here - Spotify should have fixed that a...

Casual Listener

I know I've seen this before, but I'm personally just wondering why Spotify hasn't figured out a way to actually shuffle our playlists rather than having to do all the annoying things people comment ...

466 Views

0 replies

1 likes

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BMW Connected Drive iPhone 6 reconnect issues

The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when I open Spotify again. Some or all Spotify buttons ...

Casual Listener

The first time I connected Spotify to the car system, everything worked fine. But whenever I change to another app, disconnect my phone, or anything else what stops the connection, I have issues when...

nrjs_s

Casual Listener

5630 Views

16 replies

0 likes

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  • 16 replies
  • 0 likes