Announcements
We’re aware of some issues right now and are checking them out! We'll keep you posted here.

Help Wizard

Step 1

NEXT STEP

iOS (iPhone, iPad)

Get help with Spotify for iOS devices

Start a topic

Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

30678 Views

40 replies

9 likes

  • 30678 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

95401 Views

115 replies

12 likes

Other
  • 95401 Views
  • 115 replies
  • 12 likes

iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1031 Views

0 replies

0 likes

iOS
  • 1031 Views
  • 0 replies
  • 0 likes

Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293845 Views

60 replies

15 likes

  • 293845 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123748 Views

19 replies

38 likes

  • 123748 Views
  • 19 replies
  • 38 likes

playlist from itunes to spotify help

Hi there, I know i can import my itunes playlist into spotify, but it only allow me to play local files related to this playlist.What i really want is to import my itunes plylist into a spotify streaming playlist, so all the local files will be repla...

Newbie

Hi there,   I know i can import my itunes playlist into spotify, but it only allow me to play local files related to this playlist. What i really want is to import my itunes plylist into a sp...

393 Views

0 replies

0 likes

  • 393 Views
  • 0 replies
  • 0 likes

Higher quality streaming = more battery drain?

Curious cause i’m Of the opinion that the higher the quality of streaming, the more the data from your phone downloads to play. Yes I do stream consistently on the “extreme” option. I’m also using an iPhone 7 Plus on iOS 11.

Casual Listener

Curious cause i’m Of the opinion that the higher the quality of streaming, the more the data from your phone downloads to play. Yes I do stream consistently on the “extreme” option. I’m also using an...

1808 Views

0 replies

0 likes

iOS
  • 1808 Views
  • 0 replies
  • 0 likes

My main device( iphone) is in offline mode. Please remove other phones

Hello, can you please help me? I dont have my old phones and i cant register my ios mobile to listen music. Please removes the other devices( expect not pc).

Newbie

Hello, can you please help me? I dont have my old phones and i cant register my ios mobile to listen music. Please removes the other devices( expect not pc).

316 Views

0 replies

0 likes

  • 316 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify won't download on my iPhone

I had spotify on my phone but deleted it by mistake and I've tried 15 times to download it again and it won't download. Help please. I love Spotify normally.

Newbie

I had spotify on my phone but deleted it by mistake and I've tried 15 times to download it again and it won't download. Help please. I love Spotify normally. 

krlars

Casual Listener

587 Views

2 replies

1 likes

  • 587 Views
  • 2 replies
  • 1 likes

Not able to login to app on Iphone 7plus

I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix this? Thanks!

Casual Listener

I just recently upgraded to the iphone 7plus, however when I go to login to my spotify app it won't let me even click on the "login" button. Has anyone else had this issue, or know of a way to fix th...

SamanthaT

Newbie

2685 Views

7 replies

0 likes

  • 2685 Views
  • 7 replies
  • 0 likes

Spotify won’t download on my phone

I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...

Casual Listener

I don’t know why, but every time I try to download it again, it won’t let me. It worked perfectly before...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Wont play next song even if the song is downloaded

Hey, I have Spotify premium, and sometimes on certain playlists that I’ve downloaded, songs won’t play, and they won’t go to the next song, the music will stop at 1 second left. I’ve tried logging out, restarting my phone, and deleting the app. Pleas...

Newbie

Hey, I have Spotify premium, and sometimes on certain playlists that I’ve downloaded, songs won’t play, and they won’t go to the next song, the music will stop at 1 second left. I’ve tried logging ou...

563 Views

0 replies

0 likes

  • 563 Views
  • 0 replies
  • 0 likes

Solved!! Saved music to playlist

Is there a way to move music from my saved songs into a playlist without selecting them one by one? I have a lot of music to move and that would take a very long time.

Newbie

Is there a way to move music from my saved songs into a playlist without selecting them one by one? I have a lot of music to move and that would take a very long time. 

mbpiot99

Casual Listener

723 Views

2 replies

0 likes

  • 723 Views
  • 2 replies
  • 0 likes

Cannot play local files on my iphone, they don't even show up

I recently bought songs from itunes that weren't available on spotify. They appeared instantly in my "local files" section on my spotify and I added them to a playlist. I then dowloaded the playlist on my computer so I could listen offline. When I go...

Casual Listener

I recently bought songs from itunes that weren't available on spotify. They appeared instantly in my "local files" section on my spotify and I added them to a playlist. I then dowloaded the playlist ...

599 Views

0 replies

1 likes

  • 599 Views
  • 0 replies
  • 1 likes

Syncing Saved Albums across all devices

Hi folksI have a pretty simple question - how do you save albums, and sync them across all devices?For example I've saved Album A to my PC, but it isn't syncing to be saved on my iPhone. I'd like all devices to have the same albums saved, without hav...

Newbie

Hi folks I have a pretty simple question - how do you save albums, and sync them across all devices? For example I've saved Album A to my PC, but it isn't syncing to be saved on my iPhone. I'd ...

535 Views

0 replies

1 likes

  • 535 Views
  • 0 replies
  • 1 likes

30 minutes of ad-free music still not working?

Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an average of 15 minutes, but sometimes right after t...

Casual Listener

Currently using an iPhone 6, latest iOS as of March 30 2017, same with version of Spotify. I've been watching the video ads all the way through, and yet I'll still get ads less then 30 mins after, an...

Galatians1v3-5

Newbie

3806 Views

2 replies

2 likes

  • 3806 Views
  • 2 replies
  • 2 likes

An error occurred...

These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device is offline and it is not. I have turned off my wifi,...

Newbie

These past two weeks my spotify has not been able to connect in any section except "Your Library" and only shows "An error occurred." I have checked many times on my iPhone and online if the device i...

1153 Views

0 replies

0 likes

  • 1153 Views
  • 0 replies
  • 0 likes

Spotify doesn’t contiune music

Hi! When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri, etc. , what’s ok. But when i turn off siri, YouTube video has ended, etc. Music won’t play - playback position bar is moving, but I can’t hear an...

Newbie

Hi!  When I’m during listening music on my iPhone music stopa when I turn on YouTube video, camera, siri,  etc. , what’s ok. But when i turn off siri, YouTube  video has ended, etc. M...

472 Views

0 replies

0 likes

  • 472 Views
  • 0 replies
  • 0 likes

Playlist listing not readable - after reload to new phone

We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD .I deleted the app and loaded it again - didnt change anything - hope ...

Newbie

We changed my wifes phone ( iPhone 5s to IPhone 6 ) - some of the playlists look like the picture - all listing writern over eachother - how can we fix it - It look ok on the IPAD . I deleted the ap...

383 Views

0 replies

0 likes

  • 383 Views
  • 0 replies
  • 0 likes

finding synced local files on IOS

I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why

Casual Listener

I have synced songs from my PC into one of my playlists so i can listen to them offline but they dont appear on my iPhone 6 playlists and i dont know why

488 Views

0 replies

0 likes

  • 488 Views
  • 0 replies
  • 0 likes

Add

I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?

Newbie

I get 5 adds in 25 minuets, how did I get 5 adds in 25 min when it’s most be 1?

Jollof

Composer

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Skipping songs, pausing, fast forwarding, stopping and starting again on the iPhone 6

My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in and out and nothing has happened . My phone restored...

Newbie

My Spotify won’t stop skipping songs etc, it changes songs and won’t stop stopping and starting again. I also pay premium for this service and this is absolutely ridiculous. I have tried logging in a...

734 Views

0 replies

1 likes

  • 734 Views
  • 0 replies
  • 1 likes

Song: New Perspective by P!ATD unavaliable?

Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The name never popped up so I guessed maybe it's just not on...

Newbie

Hello all, so I just went through and put a lot of my old favorite songs on my Spotify music list but when I remembered one of my all-time favorites and searched for it, I couldn't find it. The ...

3469 Views

0 replies

5 likes

  • 3469 Views
  • 0 replies
  • 5 likes

My music stopping

My music is stopping and playing when I do nothing, also Siri will activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?

Newbie

My music is stopping and playing when I do nothing, also Siri will  activate randomly. I have updated Spotify and the software. And I also have restarted my phone. What now?

369 Views

0 replies

0 likes

  • 369 Views
  • 0 replies
  • 0 likes