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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37125 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102630 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1302 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299135 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125827 Views

19 replies

38 likes

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customise Home screen on ios?

Hi, is it possible that I can pick what to show on my spotify 'home' screen? the 'charts' section just shows Global and U.S Top 50, can I choose other countries top charts? Thx

Casual Listener

Hi, is it possible that I can pick what to show on my spotify 'home' screen? the 'charts' section just shows Global and U.S Top 50, can I choose other countries top charts? Thx 🙂

dracowang98

Casual Listener

1084 Views

2 replies

0 likes

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Iphone Log in issue

When I try to login on my Iphone Spotify app I receive the notification: Login FailedNot able to find the Spotify-network (DNS-problem). Check if you are connected to the internet and try again. I have tried this multiple times while connecting to th...

Newbie

When I try to login on my Iphone Spotify app I receive the notification:   Login Failed Not able to find the Spotify-network (DNS-problem). Check if you are connected to the internet and try ...

367 Views

0 replies

0 likes

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Spotify isn’t showing me the music I’m currently playing

I have an iPhone 6 with iOS 11.1.2 and regular membership on Spotify, since updating to iOS 11 Spotify hasn’t been showing me the music I’m currently playing both in the app itself and on my lock screen (though the lock screen isn’t as big of a probl...

Newbie

I have an iPhone 6 with iOS 11.1.2 and regular membership on Spotify, since updating to iOS 11 Spotify hasn’t been showing me the music I’m currently playing both in the app itself and on my lock scr...

486 Views

0 replies

0 likes

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An error accured

I am sick of this problem. When ever i want seach a music or go to browser i see this stupid thing. I redownloaded the qpp but still it appears, what can i do, thank you.

Newbie

I am sick of this problem. When ever i want seach a music or go to browser i see this stupid thing. I redownloaded the qpp but still it appears, what can i do, thank you.

406 Views

0 replies

0 likes

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Playlist with deleted songs

I have been having trouble delete a song from one of my playlists - it's a song that has been deleted by the artist so I can no longer listen to it. The song does not appear on the actual playlist, but since it appears on the play queue everytime it'...

Casual Listener

I have been having trouble delete a song from one of my playlists - it's a song that has been deleted by the artist so I can no longer listen to it. The song does not appear on the actual playlist, b...

393 Views

0 replies

0 likes

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Is this normal?

Hello everyone, When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?

Regular

Hello everyone,  When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?

385 Views

0 replies

0 likes

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Helllp!

on my lock screen instead of appearing the spotify for me to pause or change the music, it appears the youtube symbol that has nothing running (sorry for the errors, i'm brazilian)

Newbie

on my lock screen instead of appearing the spotify for me to pause or change the music, it appears the youtube symbol that has nothing running (sorry for the errors, i'm brazilian)

443 Views

0 replies

0 likes

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No aparece “Estas escuchando”

En la parte inferior donde se supone tendria que aparecer el rectangulo de la cancion que se esta reproduciendo, simplemente no aparece y no me deja cambiar de cancion. Aunque las canciones esten descargadas, el problema sigue.Por favor, ayudenme. Mo...

Newbie

En la parte inferior donde se supone tendria que aparecer el rectangulo de la cancion que se esta reproduciendo, simplemente no aparece y no me deja cambiar de cancion.  Aunque las canciones es...

623 Views

0 replies

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Shuffle

Hi, there is a problem. I am creating my own playlist. I am adding there songs from different albums (sometimes 3-5 songs from the same album) and also a lot of singles. So the problem: when I am doing shuffle in playlist, songs which were taken from...

Newbie

Hi, there is a problem. I am creating my own playlist. I am adding there songs from different albums (sometimes 3-5 songs from the same album) and also a lot of singles.  So the problem: when I...

327 Views

0 replies

0 likes

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Premium Account But Do Not Have Access to Videos, Radio or Podcasts

Hello,I've had Premium for 3 days now(in Thailand), and have an iPad and iPhone.Here are my problems.(1) iPhone = Bottom of screen has..Home/Browse/Search/Library buttons. But no "Radio"? Link?Browse button has...Charts/New Releases/Podcasts/Discover...

Newbie

Hello, I've had Premium for 3 days now(in Thailand), and have an iPad and iPhone. Here are my problems. (1) iPhone = Bottom of screen has..Home/Browse/Search/Library buttons. But no "Radio"?...

484 Views

0 replies

0 likes

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Notifications pausing music when using bluetooth

Here's the scenario I've found. I want to know if anyone else can replicate this. I turn my iPhone or iPad off silent mode by sliding the hardware switch.Connect either device to my Jawbone JamboxPlay some music using Spotify. All works well until I ...

Casual Listener

Here's the scenario I've found. I want to know if anyone else can replicate this.   I turn my iPhone or iPad off silent mode by sliding the hardware switch. Connect either device to my Jawbo...

natedog7697

Casual Listener

2604 Views

2 replies

0 likes

bluetooth
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Music cuts

Today after i updated my spotify app everytime when i try to listen music it starts to cut in and out many times and nothing seems to help..

Newbie

Today after i updated my spotify app everytime when i try to listen music it starts to cut in and out many times and nothing seems to help..

368 Views

0 replies

0 likes

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How do I “undownload” particular/specific songs from a playlist?

I downloaded a playlist so I can listen to it offline, however I realized I don’t listen to some of these songs at all (but also don’t want to delete them.. because.) and I want to remove them off my downloads. I can’t find any option to do it on my ...

Casual Listener

I downloaded a playlist so I can listen to it offline, however I realized I don’t listen to some of these songs at all (but also don’t want to delete them.. because.) and I want to remove them off my...

jmdesin892

Roadie

3711 Views

1 replies

3 likes

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Superuser Contribution Ability to View All Playlist Followers

Hello. I really want this Local File song on my computer to apear on my playlist on my phone as well. I´ve followed the steps spootify says to do, but it still wont apear on my phone. I would appreciate all help:)

Casual Listener

Hello. I really want this Local File song on my computer to apear on my playlist on my phone as well. I´ve followed the steps spootify says to do, but it still wont apear on my phone.  I would ...

Johanbinderup

Casual Listener

789 Views

3 replies

0 likes

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I can't play downloaded songs on iPhone (greyed out)

I am trying to play songs from local files on my desktop to my iPhone but I keep getting a message saying that I have to download it to my playlist and make it available offline. I've tried everything and it is still not working. Please Help!!!!!

Casual Listener

I am trying to play songs from local files on my desktop to my iPhone but I keep getting a message saying that I have to download it to my playlist and make it available offline. I've tried everythin...

sladuhslad3

Casual Listener

1401 Views

4 replies

0 likes

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Can you please fix the shuffle feature?

The shuffle feature has been giving me issues for a few weeks now. I try to shuffle a playlist with over 1000 songs and it just shuffles the 25 or so most recently added songs. It would be nice if this went back to a traditional shuffle which randoml...

Newbie

The shuffle feature has been giving me issues for a few weeks now. I try to shuffle a playlist with over 1000 songs and it just shuffles the 25 or so most recently added songs. It would be nice if th...

444 Views

0 replies

0 likes

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confused

It would be REALLY great to be able to sync downloaded music with Spotify.... A few of my favorite songs aren’t available on Spotify, which is ok, but I would buy them if I could add them to a playlist on Spotify. I wish all artists allowed their wor...

Newbie

It would be REALLY great to be able to sync downloaded music with Spotify.... A few of my favorite songs aren’t available on Spotify, which is ok, but I would buy them if I could add them to a playli...

396 Views

0 replies

0 likes

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Adding Track to Playlist

I'm running the Spotify app on my iPad, iOS 10.3.3, the latest version. I've noticed, starting a few Spotify app iterations ago, that with some regularity when I go to add a track to a playlist from a radio station or playlist (Now Hear This, Today's...

Newbie

I'm running the Spotify app on my iPad, iOS 10.3.3, the latest version. I've noticed, starting a few Spotify app iterations ago, that with some regularity when I go to add a track to a playlist ...

386 Views

0 replies

0 likes

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