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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

Thanek

Regular

37166 Views

41 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

102669 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

1305 Views

0 replies

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iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Visitor

299149 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

125835 Views

19 replies

38 likes

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Spotify on Chromecast

Hello!I just started using Google Chromecast and I have an issue. The device is working fone with every app I’ve tryed except spotify. When I connect my phone to the Chromecast and try to play some music it starts skipping songs uncontrolably. I can’...

Newbie

Hello! I just started using Google Chromecast and I have an issue. The device is working fone with every app I’ve tryed except spotify. When I connect my phone to the Chromecast and try to play some...

485 Views

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Can't stream Spotify in 2013 hyundai Genesis

I have an iphone 6S Plus, that will not play Spotify Radio or my playlists when plugged in to the Aux jack in console. Suggestions?

Newbie

I have an iphone 6S Plus, that will not play Spotify Radio or  my playlists when plugged in to  the Aux jack in console. Suggestions?

520 Views

0 replies

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Why can't I hear background/supportive vocals with headphones on?

I'm playing this song California Dreamin' on my new Beats (Solo 2), and I can't hear supportive vocals, only the lead singer. This is on the iPhone. When I plug my Apple earphones in it works fine. I have tried them both on my laptop too without issu...

Newbie

I'm playing this song California Dreamin' on my new Beats (Solo 2), and I can't hear supportive vocals, only the lead singer. This is on the iPhone. When I plug my Apple earphones in it works fine. ...

1657 Views

0 replies

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Updated iPad to iOS 11 can no longer log in to Spotify

I’ve just updated iPad to iOS 11 and I can’t log in to Spotify. I get a message saying Spotify need to update software to work with iOS 11 ... anyone else had this problem?

Newbie

I’ve just updated iPad to iOS 11 and I can’t log in to Spotify. I get a message saying Spotify need to update software to work with iOS 11 ... anyone else had this problem?

337 Views

0 replies

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Sound when changing and switching songs from the control center

Hello everyone! Thank you in advance, I tell you what is my probla since I upgrade to IOS 11 every time I change the song or play or pause either from the notification or the notification center this emits a somewhat annoying sound, it's like a "beep...

Newbie

Hello everyone!   Thank you in advance, I tell you what is my probla since I upgrade to IOS 11 every time I change the song or play or pause either from the notification or the notification ce...

566 Views

0 replies

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iTunes Payment

I was wondering if I can pay with iTunes store credit because I just bought $100 worth of iTunes cards

Newbie

I was wondering if I can pay with iTunes store credit because I just bought $100 worth of iTunes cards

387 Views

0 replies

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Play on apple watch

When will I be able to use spotify on my apple watch?

Newbie

When will I be able to use spotify on my apple watch?

355 Views

0 replies

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Opening Spotify from Waze opens Trifecta

GIVEN that I am logged into Spotify as a premium userAND I have previously connected Spotify to my Waze AccountAND Used the Waze to spotify on screen featureWHEN I click on the Spotify button on the screenTHEN the Waze app opens an app called Trifect...

Newbie

GIVEN that I am logged into Spotify as a premium user AND I have previously connected Spotify to my Waze Account AND Used the Waze to spotify on screen feature WHEN I click on the S...

671 Views

0 replies

2 likes

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Superuser Contribution Songs on playlist not showing on iOS

I have made a playlist from all my favourite songs on itunes in spotify desktop, currently over 4000. This showed on my iOS app with no problems then suddenly today it shows as only having 700 songs and is using an older title for the playlist. Every...

Regular

I have made a playlist from all my favourite songs on itunes in spotify desktop, currently over 4000. This showed on my iOS app with no problems then suddenly today it shows as only having 700 songs ...

see_k

Regular

2952 Views

2 replies

0 likes

Desktop
iphone
missing sons
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I shred one playlist, now that person can see everything!

I shared one (private) playlist with a freind, however now they can see ALL my private content! I didnt want this. Can it be rectified?

Visitor

I shared one (private) playlist with a freind, however now they can see ALL my private content!    I didnt want this.    Can it be rectified? 

434 Views

0 replies

0 likes

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Spotify pausado

Tengo un iPhone 8 y desde la última actualización de la App, ya sea oyendo música directo con los speakers del teléfono, audífonos o vía bluetooth en el coche o una bocina, de la nada se pausa, que solución podría haber

Newbie

Tengo un iPhone 8 y desde la última actualización de la App, ya sea oyendo música directo con los speakers del teléfono, audífonos o vía bluetooth en el coche o una bocina, de la nada se pausa, que s...

larryanse

Newbie

445 Views

1 replies

1 likes

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Solved!! Won't let me subscribe to premium

Grrrrr.....I have been a Spotify member for about a year....every month I go through the usual drama of having to delete the app to re subscribe to premium....which might I say is annoying! This time it won't let me do it even if I do delete the app ...

Casual Listener

Grrrrr.....I have been a Spotify member for about a year....every month I go through the usual drama of having to delete the app to re subscribe to premium....which might I say is annoying! This time...

ghostdrinks

Newbie

3577 Views

6 replies

0 likes

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All my playlists disappeared except for one, they are not in the deleted playlists

Someone know whats going on? Suddenly my playlists disappeared after I tried to make one playlist collaborative and now I can't find them anywhere!! Please help

Newbie

Someone know whats going on? Suddenly my playlists disappeared after I tried to make one playlist collaborative and now I can't find them anywhere!! Please help

302 Views

0 replies

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Can’t remove artist, jumps into playlists.

I recently added a Dr. John,song to two playlists. After. any playlist I am pla, the second song will be a Dr. John song. I removed the song on the playlist. Deleted the search, deleted the album( no, I never added it), restarted app. Once Dr John be...

Newbie

 I recently added a Dr. John,song to two playlists.  After. any playlist I am pla, the second song will be a  Dr. John song.  I removed the song on the  playlist.  ...

382 Views

0 replies

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Playing through my speakers not my headphones at my inlaws - awkward

Spotify is auto playing through wifi connected speakers and I can't find a way to play through my headphones instead. Like, seriously?! This cannot be how this works. Halp pls?

Newbie

Spotify is auto playing through wifi connected speakers and I can't find a way to play through my headphones instead. Like, seriously?! This cannot be how this works. Halp pls?

326 Views

0 replies

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Deleting albums randomly

Every time my spotify account updates at the moment it deletes all of my saved for offline albums, my playlists are still saved but not albums - its driving me crazy. Anything I have done which is causing this or anyway to stop it happening?

Newbie

Every time my spotify account updates at the moment it deletes all of my saved for offline albums, my playlists are still saved but not albums - its driving me crazy.   Anything I have done wh...

452 Views

0 replies

0 likes

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Solved!! Spotify iOS app not playing the next track automatically.

Hello there, I've been using the Spotify iPhone app for about 2 months now. It worked like a dream for the first month and a half but now it's barely usable, in my opinion. When I start the app up and play a song, the app will not automatically play ...

Regular

Hello there,   I've been using the Spotify iPhone app for about 2 months now. It worked like a dream for the first month and a half but now it's barely usable, in my opinion. When I start the ...

ml-spotify

Casual Listener

46487 Views

143 replies

2 likes

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Unable to contact Spotify lost

When I go to play a list from my mobile and start to play it reads "Unable to play, connection to Spotify was lost" . My wifi is good so not sure what to do.

Newbie

When I go to play a list from my mobile and start to play it reads "Unable to play, connection to Spotify was lost" .  My wifi is good so not sure what to do.

401 Views

0 replies

0 likes

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Is this supposed to happen to Spotify Premium members?

Hello everyone, When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?

Regular

Hello everyone,  When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else? 

433 Views

0 replies

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Continuous play keeps toggling on with iOS

This started happening a month ago when I updated the Spotify app and it has become an annoying problem. Whenever I launch the app or sync it with my car via Bluetooth, continous play keeps toggling on and I have to manual toggle it off, every single...

Casual Listener

This started happening a month ago when I updated the Spotify app and it has become an annoying problem. Whenever I launch the app or sync it with my car via Bluetooth, continous play keeps toggling ...

Kator

Newbie

593 Views

1 replies

1 likes

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