Spotify on IOS is not working?

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Spotify on IOS is not working?

Moe0406
Newbie

When i try to search for music on my spotify app it says "an error occurred try again" 

 

help?

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13 Replies

Re: Spotify on IOS is not working?

puddingC
Newbie

same case

Re: Spotify on IOS is not working?

kRamon
Newbie

Same here, Germany!

Re: Spotify on IOS is not working?

jordammit
Casual Listener

I'm getting the exact same thing, along with everybody in my office on iPhone. Seems to be working on the Android phones and works on our PCs.

Re: Spotify on IOS is not working?

mjamin24
Newbie

Same issue.

 

Have tried rebooting phone, redownloading app, and I still get the 'error, try again' message under every tab that I use. 

 

For a widely used app that costs money, the technical support at Spotify should be much better and more personalized. 

 

This forum method of troubleshooting seems super hands off and ineffective, Spotify!

Re: Spotify on IOS is not working?

radiofreetobin
Newbie

Same! I have also reinstalled the app and restarted the phone several times. Search and Browse are working fine on laptop, but not on phone.

Re: Spotify on IOS is not working?

aray64
Casual Listener

Me too. I was listening to the Discover weekly, whic I guess was offline, and when I tried to use again I'm getting the "error try again" message. Very frustrating.

Re: Spotify on IOS is not working?

aray64
Casual Listener

I totally agree this is BS plus having to repeatedly prove you are not a robot sucks.


@mjamin24 wrote:

Same issue.

 

Have tried rebooting phone, redownloading app, and I still get the 'error, try again' message under every tab that I use. 

 

For a widely used app that costs money, the technical support at Spotify should be much better and more personalized. 

 

This forum method of troubleshooting seems super hands off and ineffective, Spotify!


 

Re: Spotify on IOS is not working?

Mandanni46
Newbie

I have the same issue

Re: Spotify on IOS is not working?

chitwan
Newbie

Same issue here! I tried everything suggested on this post https://community.spotify.com/t5/iOS-iPhone-iPad/quot-An-Error-Occured-Try-Again-quot-Message-Everyw...

 

Nothing worked. :(

 

Also when you guys log in to spotify through the browser are you see this message?

 

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