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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45663 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112479 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2074 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303318 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129156 Views

19 replies

38 likes

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Spotify on Apple Watch

Any word on any updates a spodify app for premium users with the apple watch cellular service. I really dont want to cancel my premium plan with spodify. Ive been paying for years and i love spodify. I absolutely hate apple music wish spodify had an ...

Newbie

Any word on any updates a spodify app for premium users with the apple watch cellular service. I really dont want to cancel my premium plan with spodify. Ive been paying for years and i love spodify....

401 Views

0 replies

0 likes

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Can't Log in because Spotify thinks my American iPad is Dutch and currently abroad

I can't figure out why Spotify thinks my American account is Dutch, this past 14 days, and now will not let me log in because the "14 days abroad are up." Completely bizarre, as I have not left the US in a year and was never in Holland, nor were any ...

Newbie

I can't figure out why Spotify thinks my American account is Dutch, this past 14 days, and now will not let me log in because the "14 days abroad are up." Completely bizarre, as I have not left the U...

401 Views

0 replies

0 likes

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Solved!! Only play song on shuffle play

I am using iPhone 4s and Spotify app is latest version but no songs will play unless I press shuffle play. Click on the songs does literally nothing.

Casual Listener

I am using iPhone 4s and Spotify app is latest version but no songs will play unless I press shuffle play. Click on the songs does literally nothing.

mattcon99

Casual Listener

242212 Views

60 replies

7 likes

Only shuffle play
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Bluetooth problem

Hey spotify, so since i upgraded my iphone 7+ software to ios 11 i cant shuffle or replay my music/playlist when its connected to my car, just one certain car and its a 2014 mazda cx-5, and it works normally on other cars just on mazda when it doesnt...

Newbie

Hey spotify, so since i upgraded my iphone 7+ software to ios 11 i cant shuffle or replay my music/playlist when its connected to my car, just one certain car and its a 2014 mazda cx-5, and it works ...

405 Views

0 replies

0 likes

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35 seconds of listening and it skips either to the next songs or to weird yoga radios (not mine)

Hi Since this morning, I can't get more than 35 seconds listening to songs, either from my playlists or from radios, before it skips either to the next one (on my own playlists), or to a weird yoga music playlist if I'm trying to listen to a radio. I...

Newbie

Hi  Since this morning, I can't get more than 35 seconds listening to songs, either from my playlists or from radios, before it skips either to the next one (on my own playlists), or to a weird...

ChristelleG

Newbie

509 Views

1 replies

0 likes

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Remove podcast from song playlist

Spotify sometimes create custom playlist based in what i listen, but they include podcast on it. Podcast isnot song. Is there any way to avoid it?

Casual Listener

Spotify sometimes create custom playlist based in what i listen, but they include podcast on it. Podcast isnot song. Is there any way to avoid it?

887 Views

0 replies

3 likes

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Spotify on IOS 11 freezer when i share a Music to facebook

Hey there when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X i have the laste ios and new version of Spotify and are Premier member so Can Any here help ny out here

Music Fan

Hey there    when i Will share a Music to facebook Spotify freezer and i Can only close or reboot ny iPhone X   i have the laste ios and new version of Spotify and are Premier memb...

Davirman

Music Fan

895 Views

4 replies

0 likes

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iPhone Spotify in-car

Hi all, Having a problem palying music from iPhone 6S to my Alpine CDE-175BT headunit. When I am connecting iPhone via USB cable at the start of the trip, iPhone automatically opens Music app and starts playing songs from Music app. Then I manually c...

Regular

Hi all,   Having a problem palying music from iPhone 6S to my Alpine CDE-175BT headunit.   When I am connecting iPhone via USB cable at the start of the trip, iPhone automatically opens...

536 Views

0 replies

0 likes

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Google assistant not opening Spotify app

Google Assistant for IOS suddenly started opening The Spotify browser version instead of launching the Spotify app. This has been going on for a few days. It means the music doesn’t auto play anymore, and introduces the need to a few more clicks to o...

Newbie

Google Assistant for IOS suddenly started opening The Spotify browser version instead of launching the Spotify app. This has been going on for a few days. It means the music doesn’t auto play anymore...

594 Views

0 replies

2 likes

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Spotify not downloading in the background

I noticed that downloading stops when spotify runs in the background. Is this normal?

Casual Listener

I noticed that downloading stops when spotify runs in the background. Is this normal?

max_lobur

Casual Listener

30310 Views

3 replies

2 likes

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Spotify says off line

Spotify says it's offline on iPhone 5. Internet works fine with everything else on iPhone. Have never been on Facebook. Yeah I'm that old. But still like good music. Spotify online on PC. Any ideas? Thanks

Newbie

Spotify says it's offline on iPhone 5. Internet works fine with everything else on iPhone. Have never been on Facebook. Yeah I'm that old. But still like good music. Spotify online on PC. Any ideas? ...

Luke

Community Legend

415 Views

1 replies

0 likes

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Cannot add a device

My phone won’t let me add a device? I only can load the directions on how to add a device (which I get)

Visitor

My phone won’t let me add a device? I only can load the directions on how to add a device (which I get)

292 Views

0 replies

0 likes

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Downloading to device and Favoriting

Hey guys, I'm running in to a problem on iOS. I seem to only be able to download playlists with all the tracks also going in to my Favorites or Liked tracks playlist. Is there a way to stop Spotify from auto adding all those tracks to my favorites?

Newbie

Hey guys, I'm running in to a problem on iOS. I seem to only be able to download playlists with all the tracks also going in to my Favorites or Liked tracks playlist. Is there a way to stop Spotify f...

371 Views

0 replies

0 likes

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Solved!! iPad Spotify is different to iPhone Spotify?

I have Spotify on my iPhone and iPad, but the Spotify on my iPad is used more. Spotify is not syncing with both devices. The Spotify on my iPhone is so old and will not let me upgrade to premium. It still has my first playlist from last year. How can...

Visitor

I have Spotify on my iPhone and iPad, but the Spotify on my iPad is used more.  Spotify is not syncing with both devices.  The Spotify on my iPhone is so old and will not let me upgrade to ...

jackopligs

Casual Listener

1206 Views

1 replies

0 likes

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Can’t find all the offline songs of an artist

Hi, I don’t know if I’m doing something wrong but I can’t find all the downloaded songs of an artist: for exampleIf I download 6 songs of The smashing Pumpkins, and I put them on a playlist. If I go offline and try to search for them by “smashing pum...

Casual Listener

Hi, I don’t know if I’m doing something wrong but I can’t find all the downloaded songs of an artist: for example If I download 6 songs of The smashing Pumpkins, and I put them on a playlist. If I g...

372 Views

0 replies

0 likes

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Hi! I can't listen music with cellular data...

I can't listen music with cellular data. I need to use the wifi for listening. I tried many ways to fix it but I couldn't. Please help me

Newbie

I can't listen music with cellular data. I need to use the wifi for listening. I tried many ways to fix it but I couldn't. Please help me 😞

Bethany_Dawn

Community Legend

482 Views

1 replies

0 likes

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Pausing and skipping when phone moves

Since I updated my phone recently, my songs have been pausing/skipping every time I move my phone (when I have headphones). Anyone know how to stop this?

Newbie

Since I updated my phone recently, my songs have been pausing/skipping every time I move my phone (when I have headphones). Anyone know how to stop this?

Bethany_Dawn

Community Legend

1233 Views

1 replies

0 likes

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Spotify not working in BMW

Hi, just recently I have noticed that Spotify is not working in my BMW, it will play the song but no sound will come out. Please can you help?

Casual Listener

Hi,   just recently I have noticed that Spotify is not working in my BMW, it will play the song but no sound will come out. Please can you help? 

craggy0

Casual Listener

1069 Views

2 replies

0 likes

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Cannot remove downloaded songs...

Hello!I have had this probelm for some time - so now need to ask the experts. I have no problem saving an album and downloading the tracks. The problem comes when I want to keep the album saved, but un-download the tracks. It should be simple - I unc...

Casual Listener

Hello! I have had this probelm for some time - so now need to ask the experts. I have no problem saving an album and downloading the tracks. The problem comes when I want to keep the a...

mws27

Casual Listener

789 Views

2 replies

0 likes

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  • 2 replies
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