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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Weiwe

Visitor

264370 Views

57 replies

14 likes

  • 264370 Views
  • 57 replies
  • 14 likes

Volume buttons on device don't work when casting

As of Spotify 8.9.xx and newer I can't control the volume on my iPhone when casting to a Chromecast device. I need to go into the slider inside the Spotify app to change the volume. This is not an iOS or apple issue:My non working version of Spotify ...

Roadie

makeabetterapp

Visitor

167598 Views

507 replies

108 likes

  • 167598 Views
  • 507 replies
  • 108 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

112400 Views

19 replies

38 likes

  • 112400 Views
  • 19 replies
  • 38 likes

Imported Music not playing

So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. As everyone probably knows, there's a feature to import...

Visitor

So I recently decided to give Spotify another try and even try out Spotify premium. I've been a bit sceptic towards it and this hasn't changed, especially with the problems I'm experiencing now. &nb...

864 Views

0 replies

1 likes

  • 864 Views
  • 0 replies
  • 1 likes

Spotify won't search on iPhone

My Spotify won't search on I phone I've tried everything please help ? States error try again

Newbie

My Spotify won't search on I phone I've tried everything please help ? States error try again 

ecopening

Newbie

481 Views

2 replies

0 likes

  • 481 Views
  • 2 replies
  • 0 likes

An error occurred Try again

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again"I've done everything in my power and it still no luck Any ideas??? If not i will ha...

Casual Listener

So I just made a new spotify account and bought prenuim, when I log in on iOS and try to listen to music it constantly Pops up with *An Error has Occurred" "Try again" I've done everything in my pow...

Sebasty

Community Legend

850 Views

4 replies

0 likes

  • 850 Views
  • 4 replies
  • 0 likes

Error screen

All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix

Newbie

All online activity is broken on my Spotify and the only message I get when I try to use any online features is the error try again thing. How to fix

224 Views

0 replies

0 likes

  • 224 Views
  • 0 replies
  • 0 likes

ios search bar not loading ‘an error occured’

everything else works on the app, browsing playlists, browse page etc. but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured. i have tried: rebooting my iphone SEcheckig for updates restarting pho...

Newbie

everything else works on the app, browsing playlists, browse page etc.    but i cant enter anything into the search bar. it comes up with the loading icon then says an error occured.&nbsp...

239 Views

0 replies

0 likes

  • 239 Views
  • 0 replies
  • 0 likes

Spotify on iPhone

The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have already saved. I pay for premium so why can I not u...

Visitor

The app had been working all morning until about 12:45pm I tried to search an artist and the 3 dots just showed up and then said try again and it just keeps doing that. I will only play songs I have ...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

Can't Load Any Pages

I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it came up with the loading symbol, and later 'An error o...

Newbie

I opened up my Spotify app this morning, wanting to listen to my music as usual. I could still listen to my downloaded music, but when I went to the home page, an artist page, search page etc. it cam...

Graphicscore

Newbie

565 Views

3 replies

2 likes

  • 565 Views
  • 3 replies
  • 2 likes

My Spotify won’t connect to WiFi

Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing pops up and I try click the try again button but i...

Newbie

Spotify won’t connect to my WiFi. When I try to go into anything but the library the three little dots pop up and don’t go away. I’m on an iPhone 5 and I’m a premium member. Eventually an error thing...

Tiffany89

Newbie

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Error 127

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, changing my password, logging out of all accounts and ...

Newbie

I have recently got an iPhone 10 and I have not been able to listen to music at all every time I try load anything on the app it won’t work. I have tried uninstalling the app, resetting my phone, cha...

289 Views

0 replies

0 likes

  • 289 Views
  • 0 replies
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My Downloaded Albums And Playlists are a Gone....

Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with Spotify? How do I get my downloads back? And HOW DO ...

Casual Listener

Everything I’ve downloaded to play offline has disappeared.... this has happened before and I don’t know why... my phone is fine and I’ve checked every troubleshoot to no avail... what’s wrong with S...

223 Views

0 replies

0 likes

  • 223 Views
  • 0 replies
  • 0 likes

Accessing the queue on an iPhone

I added a couple of albums to my queue recently, and I can't access my queue to remove them. I have searched for answers, and they haven't worked. I can't click on the now playing tab and click on the three lines to access the queue because that thre...

Casual Listener

I added a couple of albums to my queue recently, and I can't access my queue to remove them. I have searched for answers, and they haven't worked. I can't click on the now playing tab and click on th...

ldtullak

Casual Listener

356 Views

1 replies

0 likes

  • 356 Views
  • 1 replies
  • 0 likes

Premium won’t work on upgrade

I have got my new phone today and premium won’t come on. I’ve tried logging in with email and reset password but it still says I have a free subscription can someone please help x

Newbie

I have got my new phone today and premium won’t come on. I’ve tried logging in with email and reset password but it still says I have a free subscription can someone please help x

186 Views

0 replies

0 likes

  • 186 Views
  • 0 replies
  • 0 likes

iPhone X ”Problem”

As most people with the iPhone X know, there are black bars in most apps at least in the start..but for some reason my Spotify won’t work properly on my iPhone X, it worked perfectly fine on my iPhone 6s..the problem is when I play music as normal an...

Newbie

As most people with the iPhone X know, there are black bars in most apps at least in the start.. but for some reason my Spotify won’t work properly on my iPhone X, it worked perfectly fine on my iPh...

meganrosedickey

Casual Listener

2809 Views

7 replies

2 likes

  • 2809 Views
  • 7 replies
  • 2 likes

Offline?

All of the sudden my playlists aren’t downloaded and I’m getting advertisements. My account is part of my cellular package, and my provider confirmed that I’m still eligible, but still can’t download....help pls

Newbie

All of the sudden my playlists aren’t downloaded and I’m getting advertisements.  My account is part of my cellular package, and my provider confirmed that I’m still eligible, but still can’t do...

338 Views

0 replies

0 likes

  • 338 Views
  • 0 replies
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Solved!! Only works on wifi

I can only use spotify while on wifi unless the music is saved for offline listening. I went through many of the support options but I did not find a solution. What could be an issue is that Spotify does not show up under the "use cellular data for" ...

Regular

I can only use spotify while on wifi unless the music is saved for offline listening. I went through many of the support options but I did not find a solution. What could be an issue is that Spotify ...

gmalone10

Newbie

31830 Views

15 replies

2 likes

wifi
  • 31830 Views
  • 15 replies
  • 2 likes

Why does this happen?

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?

Regular

When I click on the top left corner of an album corner on Spotify, it takes me to the Safari broweser and it says "About this ad". Does this happen to anyone else?    

Listenerr

Music Fan

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Can't sort Albums after reinstall

I reinstalled Spotify in order to clear up space on my phone. But now I can't sort my Albums anymore. I've tried many combinations of swiping and holding on the below screen with no success. Has this feature been removed from the latest version? All ...

Visitor

I reinstalled Spotify in order to clear up space on my phone. But now I can't sort my Albums anymore. I've tried many combinations of swiping and holding on the below screen with no success. &n...

311 Views

0 replies

0 likes

  • 311 Views
  • 0 replies
  • 0 likes

iPhone 5SE glitch

Hi!So I’ve recently come across a problem where my Spotify music clusters together. I have included pictures so you can the mess it is making! I have reset my phone completely, I have deleted and re-installed he app and have logged out and logged bac...

Newbie

Hi! So I’ve recently come across a problem where my Spotify music clusters together. I have included pictures so you can the mess it is making! I have reset my phone completely, I have deleted and r...

326 Views

0 replies

0 likes

  • 326 Views
  • 0 replies
  • 0 likes