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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

AD1231

Visitor

29852 Views

40 replies

9 likes

  • 29852 Views
  • 40 replies
  • 9 likes

Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

piwikiwi1967

Newbie

94422 Views

115 replies

12 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

970 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

Onigirikii

Newbie

293576 Views

60 replies

15 likes

  • 293576 Views
  • 60 replies
  • 15 likes

iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

123615 Views

19 replies

38 likes

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  • 19 replies
  • 38 likes

Local files organization

On Apple Music and Google Play Music if you store a local file in your playlist it still organizes it along with the rest of the artists and songs you have saved in your collection, artwork and all. its about time Spotify had this same feature, so yo...

Casual Listener

On Apple Music and Google Play Music if you store a local file in your playlist it still organizes it along with the rest of the artists and songs you have saved in your collection, artwork and all. ...

694 Views

0 replies

1 likes

local files
  • 694 Views
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have to redownload playlists

I have to keep redownloading all my playlists for offline use, this happens across multiple platforms, apple macbook., iphone & Android Samsung Galaxy S7 I make sure everything is avaialble offline and download at home, but then once I'm on a play in...

Visitor

I have to keep redownloading all my playlists for offline use, this happens across multiple platforms, apple macbook., iphone & Android Samsung Galaxy S7   I make sure everything is avaial...

themoddeddr

Regular

692 Views

1 replies

0 likes

  • 692 Views
  • 1 replies
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turning off shuffle play

If I download an album, is there a way to listen to the tracks in order without shuffling?

Newbie

If I download an album, is there a way to listen to the tracks in order without shuffling?

themoddeddr

Regular

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Solved!! Unable to skip songs?

I have a basic Spotify account, and both on my Android and PC desktop app, I have ads every couple of songs or the 30 minutes ad-free with the video, but I'm always able to skip as many songs as I'd like and/or select which song to play from my songs...

Casual Listener

I have a basic Spotify account, and both on my Android and PC desktop app, I have ads every couple of songs or the 30 minutes ad-free with the video, but I'm always able to skip as many songs as I'd ...

costanzac

Casual Listener

1914 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Creating playlist for holiday event--1st time use?

Object: Create a list of tunes ~3-4 hours time to be played 'unattented' at a nonprofit, holiday event. I first downloaded the iOS app (iPad). Then downloaded the Windows desktop app for organizational flexibility. On the desktop I currently have a p...

Casual Listener

Object: Create a list of tunes ~3-4 hours time to be played 'unattented' at a nonprofit, holiday event.   I first downloaded the iOS app (iPad). Then downloaded the Windows desktop app for org...

estebanGramaj0

Gig Goer

1449 Views

4 replies

1 likes

  • 1449 Views
  • 4 replies
  • 1 likes

All of my music is gone

I have re logged in an i have lost everything and i have checked on the Website what might be causing it and none of their answers match my situation, like I only have one account and that there is no filters on

Newbie

I have re logged in an i have lost everything and i have checked on the Website what might be causing it and none of their answers match my situation, like I only have one account and that there is n...

themoddeddr

Regular

400 Views

1 replies

0 likes

  • 400 Views
  • 1 replies
  • 0 likes

Spotify cuts off

Spotify keeps cutting off. It starts playing songs fine, but after 10-25 seconds, the songs cut. Switching songs, logging out and back in doesn't help, and I have also tried re-installing spotify and it didn't help. I'm using spotify on my tablet too...

Casual Listener

Spotify keeps cutting off. It starts playing songs fine, but after 10-25 seconds, the songs cut. Switching songs, logging out and back in doesn't help, and I have also tried re-installing spotify and...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
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Lost playlists

Hi, Please help! I've just upgraded my iphone to a 7 but have lost most of my playlists. I have one left with half the songs on and another with only 9. I was paying Premium and had downloaded all songs. Is there anything I can do to get my lost musi...

Newbie

Hi, Please help! I've just upgraded my iphone to a 7 but have lost most of my playlists. I have one left with half the songs on and another with only 9. I was paying Premium and had downloaded all so...

329 Views

0 replies

0 likes

  • 329 Views
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Solved!! offline sync not working

Having trouble syncing a playlist that is on iPhone and Mac * "available offline" set to "on" on iphone and Mac* songs in playlist that are not available via spotify are available mac, show up in playlist on mac,* both devices on the same wireless ne...

Regular

Having trouble syncing a playlist that is on iPhone and Mac   * "available offline" set to "on" on iphone and Mac * songs in playlist that are not available via spotify are available mac, sho...

ConnorBerge

Newbie

52776 Views

30 replies

1 likes

  • 52776 Views
  • 30 replies
  • 1 likes

Problemas para gravar instagram com musicas do spotify

Prezados, bom dia. Toda vez que tento grava um video pelo meu celular ou entao uma historia do instagram com uma musica que esta sendo executada no spotify o spotify para de tocar e eu fico sem a musica, o que fazer? Conto com a ajuda de voces. Atenc...

Newbie

Prezados, bom dia.   Toda vez que tento grava um video pelo meu celular ou entao uma historia do instagram com uma musica que esta sendo executada no spotify o spotify para de tocar e eu fico ...

Bittencourt

Spotify Star

6942 Views

1 replies

6 likes

  • 6942 Views
  • 1 replies
  • 6 likes

App ignores system proxy settings

Hi, I think this has been raised on here before, but there's never been any response as to why it's happening. Unlike every other app on my phone, Spotify is unable to connect to the internet from behind a proxy. It does not seem to take on the proxy...

Casual Listener

Hi,   I think this has been raised on here before, but there's never been any response as to why it's happening. Unlike every other app on my phone, Spotify is unable to connect to the interne...

1817 Views

0 replies

0 likes

iOS
network
proxy
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Spotify Premium Volvo XC60 CarPlay

Hi everyone,I have problem that I can't figure out. Everytime I connect my 6S to my brand new Volvo and listen to Spotify, it shuffles the songs from several albums I have downloaded from the same artist. Then, when the albums are done, it starts to ...

Casual Listener

Hi everyone, I have problem that I can't figure out. Everytime I connect my 6S to my brand new Volvo and listen to Spotify, it shuffles the songs from several albums I have downloaded from the same ...

1044 Views

0 replies

0 likes

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  • 0 replies
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spotify playlists

my playlist songs do notdisplay clearly they appear to cross over each other. I have deleted the app and reloaded but not luck.

Regular

my playlist songs do notdisplay clearly they appear to cross over each other. I have deleted the app and reloaded but not luck.

318 Views

0 replies

0 likes

  • 318 Views
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Spotify stops sound when using Siri or answering a call

When youre using spotify with any bluetooth device (airpods, etc) and a call comes up or you talk to siri, Spotify doesnt sound at all even if you change song, etc. unless you kill the app and open it again.IOS 11.1.1 iphone 7 plus

Casual Listener

When youre using spotify with any bluetooth device (airpods, etc) and a call comes up or you talk to siri, Spotify doesnt sound at all even if you change song, etc. unless you kill the app and open i...

Fmasaveu

Casual Listener

1302 Views

3 replies

0 likes

  • 1302 Views
  • 3 replies
  • 0 likes

Queue button disappeared

Queue button has simply disappeared on iPhone 6S

Newbie

Queue button has simply disappeared on iPhone 6S

julianna120

Newbie

14584 Views

5 replies

14 likes

  • 14584 Views
  • 5 replies
  • 14 likes

Premium subscription ended and now unable to play music on phone

Hi, I had a Spotify Premium subscription that recently ended, complimentary with my phone plan through Fido. The moment it ended, it made my playlist completely inaccessible (greyed out, unclickable links to the songs). I played around with my settin...

Newbie

Hi,   I had a Spotify Premium subscription that recently ended, complimentary with my phone plan through Fido. The moment it ended, it made my playlist completely inaccessible (greye...

295 Views

0 replies

0 likes

  • 295 Views
  • 0 replies
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Spotify keeps crashing on my iphone

Every time I open Spotify it works for about a minute then the song starts skipping and the app crashes and the restarts. I’ve tried uninstalling and reinstalling the app and turning my phone on and off. I don’t know what else to try and spotify’s cu...

Newbie

Every time I open Spotify it works for about a minute then the song starts skipping and the app crashes and the restarts. I’ve tried uninstalling and reinstalling the app and turning my phone on and ...

497 Views

0 replies

0 likes

  • 497 Views
  • 0 replies
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Spotify stops playing music when publicity on a Web page pops

Spotify stops playing when publicity pops up in a Web page that im reading. Can i avoid this in any way? I have an i phone 5 s

Newbie

Spotify stops playing when publicity pops up in a Web page that im reading. Can i avoid this in any way?  I have an i phone 5 s

278 Views

0 replies

0 likes

  • 278 Views
  • 0 replies
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Spotify keeps pausing repeatedly

When I use Spotify on the iPhone 6s, through Bluetooth in my car (while it is plugged into charge), it continuously pauses and plays itself for 5 seconds and then pauses and plays for 5 seconds until eventually just pausing and stops playing altogeth...

Newbie

When I use Spotify on the iPhone 6s, through Bluetooth in my car (while it is plugged into charge), it continuously pauses and plays itself for 5 seconds and then pauses and plays for 5 seconds until...

604 Views

0 replies

0 likes

  • 604 Views
  • 0 replies
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Offline Playlist Suddenly Deletes All Downloaded Files

OK Im on Win10 and Android. I have a playlist with approx 2000 files in it. I set it to offline and all is good. Then suddenly, next time I go to play it, all the downloaded/offline files are not longer available (no green arrow) and I have to f*ck a...

Regular

OK Im on Win10 and Android.   I have a playlist with approx 2000 files in it.     I set it to offline and all is good.   Then suddenly, next time I go to play it, all t...

Tman1

Newbie

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes