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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Files app icon.png
  • Spotify Star
  • Spotify Star
  • zoabknew
  • Regular
  • 21987 Views
  • 13 replies
  • 31 likes
  • 21987 Views
  • 13 replies
  • 31 likes

Web links not working on mobile app

I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that Spotify can't open that type of link on this devic...

  • Casual Listener
  • I shared a playlist of mine on Facebook, and it opens up just fine when I'm on my browser (Chrome), but when I try to open it on the Facebook app, it just opens the Spotify app and then tells me that...
  • losingstarlight
  • Casual Listener
  • 1522 Views
  • 1 replies
  • 0 likes
  • 1522 Views
  • 1 replies
  • 0 likes

Login on iPhone doesn't recognise Premium Account

I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting Ads. Anyone else encountered this problem? Have del...

  • Newbie
  • I have a Premum account which I can use from my iPad. Have just bought a new iPhone and when I login to Spotify (via Facebook) it only recognises me as a 'Free User'. Very annoying as I keep getting ...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Premium does not work

Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version.what can i do?

  • Newbie
  • Hi, i just upgrade to spotify premium (free for the firt month) but my account continues to be free version. what can i do?
  • jsannn
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

iOS 11 CarPlay logout

I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11. The issue is that if your iPhone dies while still having the Spotify app open in the ba...

  • Newbie
  • I didn’t search too deep if others have stated this issue exists but it reproducible and consist across multiple devices on both old and fresh installs of iOS 11.   The issue is that if your i...
  • 441 Views
  • 0 replies
  • 0 likes
  • 441 Views
  • 0 replies
  • 0 likes

Font size keeps changing

Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS? I prefer it larger since I am using it in my car, however I can see w...

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  • Roadie
  • Over the last few updates i've noticed the font size keeps changing. Why can't there just be a setting for this, or why doesn't it use the system wide font size setting within iOS?   &nb...
  • 508 Views
  • 0 replies
  • 0 likes
  • 508 Views
  • 0 replies
  • 0 likes

Missing ‘discover’ and weekly mixes

Hi I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS installed and so it is Spotify fully updated .Any ideas ?

  • Casual Listener
  • Hi   I am using iPad 2 mini with the latest ios11 . As per title discovery and weekly mixes are missing . They are normally under ‘browse’ but nothing there! Just to make it clear , latest iOS...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

Why won't my app allow me to search and listen to music offline?

On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells me it's going to happen in 30 days. Can anyone hel...

  • Newbie
  • On my Spotify mobile app for I-phone, I can't search music if I am offline. I can only listen to whatever I have downloaded for mobile use. When I go to the settings to flip to "online" it just tells...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

[IOS] Erase downloaded albums

Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still play the songs when I'm offline). How can I fix this...

  • Casual Listener
  • Hello, I'm trying to erase downloaded albums, that I don't longer want them to be able offline, but they don't disapear from my Ipod ( it doesn't appear in the "downloaded" section, but I can still p...
  • marinacurutchet
  • Casual Listener
  • 315 Views
  • 2 replies
  • 0 likes
  • 315 Views
  • 2 replies
  • 0 likes

Updated my Iphone.

Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do? best regardsAnders

  • Newbie
  • Hello! I have updated my Iphone and now do not the app work..it is not working,contact the developer..it says on my screen...what can i do?   best regards Anders
  • Maxim
  • Spotify Star
  • 473 Views
  • 1 replies
  • 0 likes
  • 473 Views
  • 1 replies
  • 0 likes

Solved!! Just bought Premium, but I still have limited skips and can't choose songs freely

I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only plays the preview. I really hope that this is becau...

  • Casual Listener
  • I just bought Spotify Premium yesterday. Today I managed to sync up two of my playlists for offline mode, but I still havea a limited amount of skips AND if I try and manually choose a song, it only ...
  • Henryarm
  • Newbie
  • 20364 Views
  • 3 replies
  • 1 likes
  • 20364 Views
  • 3 replies
  • 1 likes

Re: Spotify app is frozen on iPhone. Keeps saying 'waiting'

Hi, I've tried resetting my iphone (holding lock screen and off switch), didn't work. My app says waiting and when I try to delete there is no 'x' on the app so I can't even delete it. Help would be appreciated.

  • Newbie
  • Hi,   I've tried resetting my iphone (holding lock screen and off switch), didn't work.   My app says waiting and when I try to delete there is no 'x' on the app so I can't even del...
  • Barirarehmankha
  • Newbie
  • 1361 Views
  • 5 replies
  • 0 likes
  • 1361 Views
  • 5 replies
  • 0 likes

iOS Does Not See Devices

*** Posting again because the previous post just disappeared ***1 MacBook Air2 iPhone 7 phones. One phone can see the MacBook when Spotify is open, one cannot. This happened when we both had iPhone 6 phones recently. It's not a phone thing, it's an a...

  • Casual Listener
  • *** Posting again because the previous post just disappeared *** 1 MacBook Air 2 iPhone 7 phones.   One phone can see the MacBook when Spotify is open, one cannot.  This happened when w...
  • arretx
  • Casual Listener
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Bug - Next song jumps to another playlist

Hi, I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I do? I have premium. Thanks,Emily

  • Newbie
  • Hi,   I've restarted multiple times, but in any playlist, the next song won't play because it's jumping to another song from another playlist. Has anyone had this happen before? What should I ...
  • 294 Views
  • 0 replies
  • 1 likes
  • 294 Views
  • 0 replies
  • 1 likes

Cannot connect to Chromcast with newest version of Spotify

I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3Is this a known problem?Best regards,Stefan

  • Newbie
  • I cannot find the chromecast with the newest version of Spotify. I have never had any problems with this before. Spotify version 8.4.18, iOS 10.3.3 Is this a known problem? Best regards, St...
  • kasperkamperman
  • Regular
  • 729 Views
  • 3 replies
  • 0 likes
  • 729 Views
  • 3 replies
  • 0 likes

Wifi Speaker

When I log off Spotify music pauses on my Polk Omni s2. I can push the play button on the speaker and music continues where I left off when I logged off. Have the speaker also linked with an echo dot. This prevents the echo dot from working. Only sol...

  • Newbie
  • When I log off Spotify music pauses on my Polk Omni s2.  I can push the play button on the speaker and music continues where I left off when I logged off.  Have the speaker also linked with...
  • 255 Views
  • 0 replies
  • 0 likes
  • 255 Views
  • 0 replies
  • 0 likes

Feedback from a long-time unhappy customer

I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets. Issue #1 - Landscape support. This is a feature that people ...

  • Newbie
  • I have to say, whilst being a premium user for the last 5 years has left me feeling very satisfied with the app, I’ve recently realised how little attention the iOS version of Spotify gets.   ...
  • 289 Views
  • 0 replies
  • 0 likes
  • 289 Views
  • 0 replies
  • 0 likes

Superuser Contribution Lost downloads (not the 1st time)

Hello, it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one album and track offline on my iPhone. Now I've to initiate the downlo...

  • Regular
  • Hello,   it's not the first time that I lost all downloads in my iPhone app. Actually I downloaded nearly 2.000 tracks. 2 weeks later, when I opened the spotify app there were no one albu...
  • momwab
  • Casual Listener
  • 1081 Views
  • 5 replies
  • 0 likes
  • 1081 Views
  • 5 replies
  • 0 likes

Won't let me save music even though storage isn't full

I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried undownloading all my music and unsaving artists to mak...

  • Newbie
  • I've had a Spotify Premium for about a year now and haven't had any problems, but within the last few weeks I have been unable to download or even save music and artists to my account. I've tried und...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Login issues

I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name. This is on iPhone 7

  • Newbie
  • I have reset password multiple times. I then go to login and and am not able to. I am not using email but am using user name.  This is on iPhone 7 
  • 185 Views
  • 0 replies
  • 0 likes
  • 185 Views
  • 0 replies
  • 0 likes

Música que se borra constantemente

Buenas tardesquisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede seguido. De igual manera ha pasado con mi iPad aunque sol...

  • Newbie
  • Buenas tardes quisiera que me puedan ayudar. Me pasa que la música que descargo en mi dispositivo iPhone 4s se borra constantemente y me toca volver a descargar todo. No sé qué hacer, me sucede segu...
  • 195 Views
  • 0 replies
  • 0 likes
  • 195 Views
  • 0 replies
  • 0 likes