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Solved!! Where has the What’s New feature gone?

On the latest version of Spotify on my iPad, it is no longer showing the What’s New option under my profile. This very usefully listed the new releases every day. Instead there is a new feature Listening Stats, which although somewhat interesting, do...

Regular

No1user

Visitor

45667 Views

44 replies

10 likes

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Solved!! Audio Glitching / Stuttering / Popping

PlanPremiumCountryUnited StatesDevice(iPhone 13 Pro Max)Operating System(iOS 18.1.1) My Question or IssueI have a strange issue with my Spotify where it skips when connected via Bluetooth and my iPhone. The audio will glitch and stutter. It becomes e...

Music Fan

fadman

Visitor

112485 Views

116 replies

13 likes

Other
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iOS Troubleshooting Guide

We've gathered general troubleshooting steps for iOS devices in this guide. These are known to solve a variety of issues. Common issues: Spotify not playing Can’t hear any sound Spotify is offline Basic troubleshooting: Restart both the Spotify app a...

Moderator

2076 Views

0 replies

0 likes

iOS
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Solved!! How to play the "Eat this playlist"

Do i have to get premium to do it?And i have the latest version which is 8.8.44.527 but i still cant see the option

Newbie

I_luv_eating_crayons

Newbie

303322 Views

61 replies

16 likes

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iOS Local Files: Easier import with the Files app

It is now easier to import Local Files into the Spotify iOS app through the Files app on your iOS device. A computer and WiFi network are not required to use this new import method. This means that you can now import Local Files into the Spotify iOS ...

Spotify Star

Rastereyes

Casual Listener

129157 Views

19 replies

38 likes

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Solved!! iPhone X Update messed up text on iPhone 5S

Hello... My old iPhone 5S updated to the new Spotify Premium version for the iPhone X. But it ruined the the text and is now almost unreadable and unclickable. Everything is overlapped and is a mess (see attached photo..) I still use my 5S for stream...

Casual Listener

Hello...   My old iPhone 5S updated to the new Spotify Premium version for the iPhone X. But it ruined the the text and is now almost unreadable and unclickable. Everything is overlapped ...

vetlebakken

Casual Listener

1860 Views

4 replies

0 likes

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Filter Function Not Working Properly on iOS App

Spotify Community, The latest version of the desktop app features a filter (Crtl + f) function that allows a user to filter certain tracks from the playlist and "bring them to the forefront." For example, if I filter my largest playlist (which is 3,0...

Music Fan

Spotify Community,   The latest version of the desktop app features a filter (Crtl + f) function that allows a user to filter certain tracks from the playlist and "bring them to the forefront....

JackEdgar1

Newbie

1374 Views

3 replies

1 likes

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Can't play music imported from Music app

It started on Monday. I imported a few songs using the Import Your Music feature and as far as I can tell that's when it started (I also updated to iOS 11.2 that day, not sure if that's related). Hardware/Software ConfigurationI'm using an iPhone 7 w...

Casual Listener

It started on Monday.   I imported a few songs using the Import Your Music feature and as far as I can tell that's when it started (I also updated to iOS 11.2 that day, not sure if that's rela...

805 Views

0 replies

0 likes

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play album: can only shuffle-play

hi, when I go to play an album the only option is shuffle-play... I don't see option to play tracks in the order they appear in the album....(screenshot attached..) I would appreciate some help... thank you...

Regular

hi,   when I go to play an album the only option is shuffle-play... I don't see option to play tracks in the order they appear in the album.... (screenshot attached..)   I would apprec...

kali8990

Regular

682 Views

2 replies

0 likes

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Discover weekly

Does anyone have the songs from last weeks discover weekly saved? There was a song I really liked but can't remember what it was

Casual Listener

Does anyone have the songs from last weeks discover weekly saved? There was a song I really liked but can't remember what it was 😞

Jess1122

Casual Listener

847 Views

2 replies

0 likes

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Estou com problemas para acessar o Premium

Ola, estava nos 30 dias gratis do Premium, mas depois de expirar esse tempo, ja veio cobrando na minha fatura a mensalidade e nao consigo usar a conta como Premium....nao consigo escolher minha musicas, tenho que ouvir tudo aleatoriamente etc. Ja atu...

Newbie

Ola, estava nos 30 dias gratis do Premium, mas depois de expirar esse tempo, ja veio cobrando na minha fatura a mensalidade e nao consigo usar a conta como Premium....nao consigo escolher minha music...

387 Views

0 replies

0 likes

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Different Display/Interface on Song

I was going through my 'The Ones That Got Away' playlist and notcied this on one of the songs (image provided). It is a different display and has a video and was wondering if anyone knows what it is. Not complaining, wish more of the songs did this.

Roadie

I was going through my 'The Ones That Got Away' playlist and notcied this on one of the songs (image provided).  It is a different display and has a video and was wondering if anyone knows what ...

584 Views

0 replies

1 likes

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iPhone X not synching local files

Good evening all I've just got my iPhone X and have downloaded all my playlists but when I try to connect to the desktop app on my Macbook it doesnt recognise the phone and any local files I had are no longer on the phone and they will not synch. I h...

Casual Listener

Good evening all   I've just got my iPhone X and have downloaded all my playlists but when I try to connect to the desktop app on my Macbook it doesnt recognise the phone and any local files I...

steven_bottrill

Casual Listener

1735 Views

3 replies

0 likes

iphone x
local
synch
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Spotify will not play songs you want Ios11-iphone X-Shuffle play blinking

Hi, when i want to play a song , it will not start. Only the green "shuffle play" button will blink but nothing will happend. Resetting the Iphone X (side button/volume) or re-installing the app doesn't help. See video in zip file, you see shuffle pl...

Newbie

Hi,   when i want to play a song , it will not start. Only the green "shuffle play" button will blink but nothing will happend.  Resetting the Iphone X (side button/volume) or re-install...

389 Views

0 replies

0 likes

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Spotify premium offline problems

Good morning!I’ve noticed that if I turn off the WiFi or my mobile data, Spotify won’t let me choose songs.It works, but only on shuffle mode. Can someone explain me why? Does this mean that I’ve been using my mobile data the entire time? Thank you y...

Newbie

Good morning! I’ve noticed that if I turn off the WiFi or my mobile data, Spotify won’t let me choose songs. It works, but only on shuffle mode.  Can someone explain me why? Does this mean th...

426 Views

0 replies

0 likes

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[BUG ?] IOS - Don't sync/download ALL playlisted local files (on OSX) OPTIONS

Hello, I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. They are present in the OSX app and I can play the songs.But nothing on...

Regular

Hello,   I change my iPhone, so I re-sync my playlist after the spotify install. And VERY VERY VERY BAD NEWS, 90% of my playlisted local files don't appear in the iPhone playlists. ...

371 Views

0 replies

0 likes

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Can’t control Spotify on locked screen

Hi, after an update of iOS and Spotify I can’t no longer control my music on locked screen. Instead of Spotify I see YouTube widget but even pressing Next button have no effect. To do anything I have to unlock the screen and go to Spotify directly. I...

Newbie

Hi, after an update of iOS and Spotify I can’t no longer control my music on locked screen. Instead of Spotify I see YouTube widget but even pressing Next button have no effect. To do anything I have...

missteaganjane

Newbie

628 Views

1 replies

1 likes

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Problem with sound bar commands

When I play a playlist with many songs, this bar disappears, the songs are played but I can not select the random one or use the other commands. But when I play a single song, outside the playlist, the commands appear again. Help please, I cant liste...

Casual Listener

When I play a playlist with many songs, this bar disappears, the songs are played but I can not select the random one or use the other commands. But when I play a single song, outside the playlist, t...

326 Views

0 replies

0 likes

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Songs constantly being removed and redownloading

For the past three or four days everytime I open the Spotify app I have hundreds and hundreds of songs missing from my library. It still shows all of the artisits and alubums saved but when you open them it only shows one song per album. I have over ...

Newbie

For the past three or four days everytime I open the Spotify app I have hundreds and hundreds of songs missing from my library. It still shows all of the artisits and alubums saved but when you open ...

nuttmeg843

Regular

611 Views

1 replies

1 likes

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  • 1 replies
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How to play Spotify on LG TV from Iphone

Hi everyone, Since Spotify deleted the apps for TV I've been using it at my PC but I have not good speakers so I would like to play Spotify in TV again. I've tried Spotify Connect, conecting both devices to the same wifi, deleted spotify app from my ...

Casual Listener

Hi everyone,   Since Spotify deleted the apps for TV I've been using it at my PC but I have not good speakers so I would like to play Spotify in TV again.   I've tried Spotify Connect, ...

AirLange

Casual Listener

2937 Views

3 replies

1 likes

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  • 1 likes

Spotify pauses at the end of each song

Is anyone else having trouble with songs pausing a few seconds before they end? I've already deleted the app and reinstalled it to reset the app but I still have the same problem.

Newbie

Is anyone else having trouble with songs pausing a few seconds before they end? I've already deleted the app and reinstalled it to reset the app but I still have the same problem.

mckeecam

Newbie

573 Views

1 replies

0 likes

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Bad Sound Quality

There is a issue with the quality of sound from the Spotify app on all my devices, the bass is flat and the treble is dull even at 320kbit/s with no EQ or settings applied other than 'extreme quality'. I even tried deleting the app and redownloading ...

Casual Listener

There is a issue with the quality of sound from the Spotify app on all my devices, the bass is flat and the treble is dull even at 320kbit/s with no EQ or settings applied other than 'extreme quality...

Polserjoe

Newbie

1347 Views

1 replies

0 likes

bad Sound Quality
quality
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Solved!! playlist appearance

why does my playlist appear like this? 

Regular

why does my playlist appear like this? 

rallison-au

Regular

1009 Views

3 replies

0 likes

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  • 3 replies
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My spotify is possessed

"Hi there. My spotify is possessed!! I get random notifications “you’re listening on Jack Frost” and it stops playing, as if it connected itself to someone else’s device. I don’t know who this Jack Frost is and it does also happen with airplay and bl...

Visitor

"Hi there. My spotify is possessed!! I get random notifications “you’re listening on Jack Frost” and it stops playing, as if it connected itself to someone else’s device. I don’t know who this Jack F...

cyclotronist

Casual Listener

1090 Views

2 replies

0 likes

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  • 2 replies
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