Spotify won't download on my iPhone

[Dedeanne]

I had spotify on my phone but deleted it by mistake and I've tried 15 times to download it again and it won't download. Help please. I love Spotify normally. 

[Jack]

Hey @Dedeanne, help's here!

First thing to check is your Storage. To do this, go to the iPhone's Settings > General > Storage & iCloud Usage. From here, you can Manage Storage for your Device and for your iCloud. We'd suggest having a serious clear-out of any unused apps or files in both locations.

Then, check for an iOS update. Go back to the General menu in Settings and find the Software Update menu. If prompted to upgrade, do. 

Once you've done all this, make sure you're on a stable WiFi connection before going back into the App Store and attempting to download the app on your mobile again.

Let us know how you get on!

[krlars]

It didn’t work. Now what?