Help Wizard

Step 1


Lockscreen/control center skipping disabled

Lockscreen/control center skipping disabled

For some reason I’m only able to skip songs while in the Spotify app? This is really inconvenient since every time a song I’m not in the mood for comes up I have to go into the app itself. It wasn’t this way before.  

iPhone 7

iOS 12

United States

Premium User



2 Replies

Hey coehdae,


Are you playing the music from your own playlist or from a pre-made playlist (radio, pop playlist, rock playlist etc)?


Please don’t hesitate to contact me if you have any questions. 


Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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