Logging in

[ABL8]

I was somehow logged out of my Spotify account, I don’t remember my email that I used but I do remember my username and password. I have premium family, and I can log into the family manager account and see that my family member account is still active, but I can’t figure out how to log into it. Please help.

[Jose_M]

Hello @ABL8!

Thanks for reaching out. I'll try to help.

I'd recommend you go to password reset and enter possible email addresses you own. If you're unsure which email address you used to create your account, I’d recommend having a quick scan of the email accounts you own for emails from ‘hello@spotify.com’. That way you can determine which one you used to sign up for Spotify.

I'd also recommend checking out this Support article for more info.

Let me know how it goes!