Lost Playlists on ipone but still there on pc

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Lost Playlists on ipone but still there on pc

polarsverige
Casual Listener

Hi,

 

After upgrading to premium, all my playlists are gone on my iphone. They are however still there when i access the account from my pc.

 

Also the search function is no longer working on the iphone. All i get is the message: an error occured.

 

Have tried loging out and loging in again on spotify, restarting app, reinstalling app, restarting phone. Nothing solved the issue.

 

 

Please help.

 

Best regards,

Kristoffer

1 ACCEPTED SOLUTION

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Solution!

Re: Lost Playlists on ipone but still there on pc

polarsverige
Casual Listener

problem solved by doing a complete reset on the phone, removing all content and settings and then reinstalling app.

3 Replies

Re: Lost Playlists on ipone but still there on pc

Peter__
Community Legend
What version of iOS and Spotify are you using?

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: Lost Playlists on ipone but still there on pc

polarsverige
Casual Listener

iOS 7.1.1 spotify v 1.1.0.2549

Solution!

Re: Lost Playlists on ipone but still there on pc

polarsverige
Casual Listener

problem solved by doing a complete reset on the phone, removing all content and settings and then reinstalling app.

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