Help Wizard

Step 1


Music turns on by itself when I lock my iPhone

Music turns on by itself when I lock my iPhone






iPhone Xs

Operating System

iOS 12.2

My Question or Issue

When I'm listening to music on my iPhone but without headphones and I stop the music and lock my iPhone then the music automatically starts playing. It always happens when I lock my phone manually - when the screen goes black by itself the music doesn't turn on. To prevent this behavior I have to force close Spotify app or wait till the screen turns off by itself - it's really annoying. How to resolve this problem?

3 Replies

I have the same issue. I use Spotify the same way every day, but the issue only started today. I updated to iOS 12.2 this morning. Maybe that’s the culprit?

It's possible. I've never had this issue before.

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

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