Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My phone is not allowing me to skip ads. Why???

My phone is not allowing me to skip ads. Why???

Usually after five seconds of listening to an ad on my phone I can skip the ad but recently my phone has not allowing me to skip these ads. I listened to five ads in a row without skipping it was painful.
Reply
2 Replies

Hi there @bb-elle22!

I wanted to let you know that it's no longer possible to skip ads on Spotify Free. This change was part of a test in selected markets.

We're always testing possible improvements and new features, so you might see something on the app that other users don't, or get a brand-new feature for only a temporary period and take your feedback.

Hope this helps clear things up.
/Mateus

MateusMSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I’ve had the same thing. Not been fun. I’ve found that you can quit the app and reopen to skip to the start of your next song on IOS. The good free experience has been the only thing stopping me moving from Spotify to Apple Music until now, so if this becomes permanent it looks like I might have to start paying for that 😞

Suggested posts