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None of my playlists are displaying on iOS

None of my playlists are displaying on iOS

Hello! I was having troubles logging into my spotify app earlier today (which got resolved).  However I haven't been able to view any of my playlists on my ipod.  None of the songs are from my local computer, they're all from Spotify

OS: 6.1.3
Ipod touch 4th gen

IMG_0388.PNG

Desktop playlists [above screenshot]

 

 

IMG_0388.PNG

What I see on my ipod [screenshot above].

 

do you have any suggestions?  I log into Spotify (both desktop and mobile) via facebook.

 [spotify premium user]

Reply
3 Replies

Could you try resetting your ipod by holding the the Sleep/Wake button for a few seconds.

yup, tried but didn't work 😞

You may have accidentally created a new account which would explain the blank playlist screen. Log out on your ipod and log back in, taking care to use the correct credentials. If you still have trouble, use the online contact form and someone at Spotify will help get this sorted. If you get an automated reply directing you back to the community or to the help pages, make sure to reply to it directly (even though it says not to) to speed things along.

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