Help Wizard

Step 1


Not able to play daily mix

Not able to play daily mix


Country France


iPhone 5s

Operating System

iOS 10


My Question or Issue

Since a month i am not able to read my daily mix, when i open them i only found an error message 


1 Reply

Hey, thanks for reaching out.

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstallation of the app. Just follow the steps here. Also upgrade your iOS, the latest version of which is 11.4

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest!

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